Total 3 Training Specialist job vacancies in Business Management / Project / Planning category in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

Qualifications

• At least 3 years of data analytics experience
• High level of flexibility in working in a high-pressure working environment
• Project management skills - Proven track record in executing and delivering projects independently
• Strong interpersonal skills and ability to work with stakeholders across several organization levels and several cultures
• Bachelor degree with strong academic track record
• Advanced knowledge of analytical tools such as Power Apps, PowerBI
• Strong knowledge in SQL to extract large disconnected datasets on Azure/AWS data platform
• Preferred knowledge of data programming (Python, R)
• Familiar with User experience function and tools is good to have
• Familiar with startup environment and understanding of dynamics between design, engineering, product and customer service are a plu

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and professional manner
• Provide administrative support to project teams, including document management, meeting coordination, and communication facilitation
• Assist in project documentation, including drafting project plans, status reports, and meeting minutes
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Compile and analyze data, generate reports, and prepare presentations to support decision-making and business planning activities
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement
• Coordinate and facilitate internal meetings, workshops, and events, including logistics planning, venue arrangements, and catering services
• Assist in the implementation and execution of operational processes, procedures, and policies to ensure efficiency and compliance with organizational standards
• Collaborate with cross-functional teams to address operational issues, resolve conflicts, and optimize workflows
• Provide administrative support to senior management and department heads, including calendar management, scheduling meetings, preparing agendas, and coordinating travel arrangements

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

(a) Support company’s strategy development, execution of organizational plans and proactive preparation of deliverables

(b) Collaborate with other local teams and counterparts at head office in order to ensure reliability of the deliveries and stability of the run

(c) Takes the lead role in developing the overall functions of the assigned accounts to achieve company set objectives in new business development in Asia countries set by management.

(d) Development of new BD strategies, aimed at the achievement or surpassing of pre-determined sales objectives for supporting the growth of the company’s business.

(e) Establish and contact with distributors/dealers/customers in the China and Taiwan market area to ensure high levels of customer satisfaction.

(f) Promoting company products to new clients in China and Taiwan market.

(g) Achieve the annual volume objectives pre-established by the Company based on the company’s sales and promotional policy.

(h) Assist in developing and implementing strategic marketing plans.

(i) Assist in developing and recommending product positioning and pricing strategy to expand market share in the short and long term.

(j) Oversees and evaluates market research, monitor competitor products and adjust strategy to meet changing market and competitive conditions.

(k) Accountable for achieving maximum distribution, sales, and profitability, to achieve monthly sales target for assigned account

(l) Provide the monthly sales performance and trade competitor activities reports to management. A&P tracking, control of trade expenditure.

(m) Establish and maintain relationships with key strategic partners.

(n) Handle day to day operations matters related to assigned account.

(o) Other ad-hoc matters