Total 1 Telemarketing Executive job vacancies in Customer Service category in Semenyih

ABOUT YOUR ROLE:

You will be responsible  for order processing, order follow up, product inquiries, on-time deliveries to help elevate customer satisfaction. This is a CONTRACTUAL role.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Responsible for order processing to ensure all purchase orders are being executed promptly and customer-required delivery date/times are being met at all times. 
• Actively promote and support customers to use My AD Portal. 
• Responsible for quotation preparation.
• Be able to provide product and quality information and excellent response to customers.
• To ensure sample requisition from customers is fulfilled.
• Capture Voice of Customers (VOC) to the Sales Force system and work with the internal team to close the gaps.
• liaise with the compliance team to provide Customer Compliance. 
• Coordinate clearing aging samples, slow-move inventory, and write-off requests.
• Attend meetings for process improvements
• Other admin / non-direct sales tasks as required