Job Description

• Implement and support for IT system (OS - Windows/AIX/Unix/AS400)
• Perform Backup and Restore services when required
• Implement and support storage systems such as tape libraries, VTL, SAN Storage etc..
• Implement and support replication tools such as Veeam, MIMIX, MAXAVA, PowerHA etc.
• Implement a good security measure for Operating System such as SSL, authority settings, user profile management etc..
• Provide good customer service with sound advice and technical skills

 

Job Criteria

• Knowledge in maintaining AIX or AS400/IBM i systems would be preferred
• Knowledge in replication product such as Veeam, MIMIX, MAXAVA, PowerHA would be highly considered
• Knowledge on SAN Storage such as IBM, EMC, Hitachi storages
• Basic knowledge in database
• Network knowledge will be an added advantage
• Implementation of other infrastructure related software and services
• If you do not have any skills mentioned above but are highly motivated, we provide clasroom and on-the-job training
• fresh graduates are encouraged to apply

For Malaysian ONLY

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Company trips
• Medical insurance
• Personal leave

職位描述

• IT系統的實施與支援（作業系統 - Windows/AIX/Unix/AS400）
• 需要時執行備份和復原服務
• 實施和支援儲存系統，例如磁帶庫、VTL、SAN 儲存等。
• 實作並支援複製工具，例如 Veeam、MIMIX、MAXAVA、PowerHA 等。
• 對作業系統實施良好的安全措施，如SSL、權限設定、使用者設定檔管理等。
• 透過合理的建議和技術技能提供良好的客戶服務

職位標準

• 有維護 AIX 或 AS400/IBM i 系統知識者優先
• 具有 Veeam、MIMIX、MAXAVA、PowerHA 等複製產品知識的優先考慮
• 了解IBM、EMC、Hitachi等SAN存儲
• 資料庫基礎知識
• 網路知識將是一個額外的優勢
• 實施其他基礎設施相關軟體及服務
• 如果您不具備上述任何技能，但積極性很高，我們提供課堂和在職培訓
• 鼓勵應屆畢業生申請

僅限馬來西亞人

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 事假

• Position: Application Support Engineer.
• Salary: RM 2500-3500.
• Work location: City center (5-day week),Kuala Lumpur.

Our client is an IT technology company, providing integrated solutions and services to predominantly insurance companies, banking and financial institutions in Malaysia and SEA region and North Asia and America. With clear growth strategies and a vibrant success culture, they are now looking to recruit additional skilled IT professional to provide 1st and 2nd line application support role.
Job Responsibilities
This position is working within the technical IT team,who are responsible for building and supporting in-house developed applications used by areas such as product control, P&L production, Reporting and Independent Price Verification among others. your role will be the first line of support for the product control business function.
Key Duties:
*Perform in-house application testing.
*Conduct specification study on customer' requirements.
*Trouble shoot and resolve technical issues related to applications.
*Ensure software bugs and probelms are resolved.
*Documentation of application software for training purposes.
*Perform investigation on software issues reported.
*Provide on-site and phone/email support to customers.
*Attend meeting with customers.
Candidate & skills required
This position will suit a graduate or entry-level candidate with exposure to a heavily regulated environment, ideally financial services.
Ideal candidate must possess a Diploma/degree qualification in Computer Science or IT engineering.
Possess working knowledge of SQL Database,uniVerse and basic network configuration skills.
Experience working in an IT support environment.
Knowledge in Non-life/General insurance business process is an advantage.
Excellent written and verbal communication skills.
Fresh IT graduates are also encouraged to apply.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：應用支援工程師。
• 薪資：RM2500-3500。
• 工作地點：吉隆坡市中心（每週工作5天）。

我們的客戶是一家IT技術公司，主要為馬來西亞和東南亞地區以及北亞和美洲的保險公司、銀行和金融機構提供綜合解決方案和服務。憑藉著明確的成長策略和充滿活力的成功文化，他們現在正在尋求招募更多熟練的 IT 專業人員來提供第一線和第二線應用程式支援角色。
工作職責
該職位在技術 IT 團隊內工作，負責建置和支援產品控制、損益表產生、報告和獨立價格驗證等領域使用的內部開發的應用程式。您的角色將是產品控制業務職能的第一線支援。
主要職責：
*執行內部應用程式測試。
*根據客戶的要求進行規格研究。
*排除並解決與應用程式相關的技術問題。
*確保軟體錯誤和問題得到解決。
*用於培訓目的的應用軟體文件。
*對報告的軟體問題進行調查。
*為客戶提供現場和電話/電子郵件支援。
*參加與客戶的會議。
候選人及所需技能
此職位適合接觸嚴格監管環境（最好是金融服務環境）的畢業生或入門候選人。
理想的候選人必須擁有電腦科學或 IT 工程的文憑/學位資格。
具備 SQL 資料庫、uniVerse 的工作知識和基本的網路配置技能。
具有在 IT 支援環境中工作的經驗。
了解非人壽/普通保險業務流程是一個優勢。
優秀的書面和口頭溝通能力。
也鼓勵應屆 IT 畢業生申請。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Responsibilities

· Demonstrate commitment to the company “Vision, Mission and Values” to be “Best on Water”

· Reinforce “Zero Harm” initiatives onboard ships and ashore

· Ensure ships follow the company’s energy management initiatives and any deviations to be attended to with priority

· Monitor, manage and report the day to day technical operation and performance of vessel, in conjunction with the onboard management, to ensure that applicable requirements to safety, quality, energy efficiency and environmental performance are met

· Closely monitor and ensure compliance with statutory, class and other third-party requirements

· Conduct bi-annual vessel inspections and follow up on inspection report deficiencies, observations from internal reports and relevant department reports

· Monitor vessels’ routine maintenance through AMOS and ensure work and records are accurate and up to date. Verify stock levels by spot checks during ship visits and report

· Arrange for all spares, repairs modifications and services to comply with statutory requirements and company standards

· Identify areas for improvements and modifications and make recommendations for efficient operation of the vessels. Contribute to improved learning and efficient experience transfer by working actively across the fleets

· Manage all phases of the dry-docking process through planning, on-site management and final reporting in accordance with company procedures

· Work with shipboard management team to ensure all third parties engaged in repair / modification activities onboard vessels comply with company policy with regard to health, safety and the protection of the environment

· Evaluate and record Masters’ and Chief Engineers’ performance, as described in prevailing company documents, and vessel management in close cooperation with the crewing team

· Closely monitor guarantee defects, liaise with yards for successful claims and ensure repairs are closed out effectively

· Develop, monitor and control running cost budgets in accordance with company procedures, goals and applicable KPI’s

· Implement procedures laid out in the company quality manuals and other instructions as issued by management including updating records, drawings, manuals etc in accordance with applicable Management of Change routines

· Actively participate and engage in the process for the continuous improvement of departmental procedures.

Requirements

· Minimum 7 years of sailing experience

· At least 2 years’ experience at sea as a Chief Engineer or a Senior Second Engineer

· Chief Engineer’s License preferred

· Experience of sailing on LPG/LNG vessels or handling of vessels with MEGI engine as Superintendent preferred.

· Able to travel and visit vessels when required

· Strong verbal and written communication skills

· Able to work independently and in a team setting.

Key Responsibilities

Cloud Solution Architect/Engineer:

• Accountable for cloud solution architecture design and support during the full life cycle of the solution.
• Develop and select migration strategies and approaches to move exiting applications and workloads to the cloud
• Continues Improvement of solutions, architecture standards and guidelines and support creation of documentation to ensure application design compliance and efficient operations of the cloud architecture program
• Develop proof of concepts to prove new techniques
• Ensure quality, security and legal guidelines of the robust and high sustainable code.
• Helps IT teams to design the right solution based on Cloud services
• Lead compliance assessment with the team on designed cloud architecture
• Collaborate closely with Platform and DevOps and Engineering teams to ensure timely delivery of the project deliverables
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Qualifications and Profile

• An ideal candidate should possess the skills/expertise in cloud migration experience (Preferably AWS), with around 10 to 15 years of software development experience.
• Proficiency in coding languages such as Java, Python etc
• Experience with REST APIs and Microservices
• Strong knowledge on OOA, OOD principles and multi-threading
• Experience with common design patterns, messaging patterns and distributed systems
• Experience with test driven development, continues integration and deployment
• Knowledge on development and monitoring frameworks
• Strong knowledge of developing, scaling, and deploying large scale systems with advanced understanding of system performance and tuning
• These responsibilities are not intended to be prescriptive it is anticipated that staff will be encouraged to undertake activities outside their specific responsibilities.

Legal and Regulatory Responsibilities

· Comply with all applicable legal, regulatory, and internal Compliance requirements, including, but not limited to, the Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

COMPANY DESCRIPTION

Hafnia is the world's leading product tanker company with a fleet of over 100 vessels including newbuildings, and four product tanker pools which are managed by Hafnia with vessels in the LR2, LR1, MR and SR segments. Hafnia is the result of a merger between Hafnia Tankers and BW Tankers. By uniting our strengths, we are setting a powerful new course in the shipping industry that allows us to better meet our clients' needs and forge new relationships.

Hafnia has a global presence with offices in Singapore, Copenhagen and Houston. We are part of BW Group, an international shipping group that has worked in oil and gas transportation, floating gas infrastructure, environmental technologies and deep-water production for over 80 years.

Shipping is a dynamic global industry that connects world markets. This capital-intensive industry demands a highly skilled workforce and at Hafnia we are always looking for the most talented individuals. Working with us means an exciting and challenging career in an international environment with a wealth of opportunities for professional and personal development.

RESPONSIBILITIES

Responsibilities

• Demonstrate commitment to the company Vision, Mission and Values to be Best on Water
• Reinforce Zero Harm initiatives onboard ships and ashore
• Ensure ships follow the company's energy management initiatives and any deviations to be attended to with priority
• Monitor, manage and report the day to day technical operation and performance of vessel, in conjunction with the onboard management, to ensure that applicable requirements to safety, quality, energy efficiency and environmental performance are met
• Closely monitor and ensure compliance with statutory, class and other third-party requirements
• Conduct bi-annual vessel inspections and follow up on inspection report deficiencies, observations from internal reports and relevant department reports
• Monitor vessels' routine maintenance through AMOS and ensure work and records are accurate and up to date. Verify stock levels by spot checks during ship visits and report
• Arrange for all spares, repairs modifications and services to comply with statutory requirements and company standards
• Identify areas for improvements and modifications and make recommendations for efficient operation of the vessels. Contribute to improved learning and efficient experience transfer by working actively across the fleets
• Manage all phases of the dry-docking process through planning, on-site management and final reporting in accordance with company procedures
• Work with shipboard management team to ensure all third parties engaged in repair / modification activities onboard vessels comply with company policy with regard to health, safety and the protection of the environment
• Evaluate and record Masters' and Chief Engineers' performance, as described in prevailing company documents, and vessel management in close cooperation with the crewing team
• Closely monitor guarantee defects, liaise with yards for successful claims and ensure repairs are closed out effectively
• Develop, monitor and control running cost budgets in accordance with company procedures, goals and applicable KPI's
• Implement procedures laid out in the company quality manuals and other instructions as issued by management including updating records, drawings, manuals etc in accordance with applicable Management of Change routines
• Actively participate and engage in the process for the continuous improvement of departmental procedures.

QUALIFICATIONS

• Minimum 7 years of sailing experience
• At least 2 years' experience at sea as a Chief Engineer or a Senior Second Engineer
• Chief Engineer's License preferred
• Experience of sailing on LPG/LNG vessels or handling of vessels with MEGI engine as Superintendent preferred.
• Able to travel and visit vessels when required
• Strong verbal and written communication skills
• Able to work independently and in a team setting.

OTHER INFORMATION

A typical day begins in our Singapore office by greeting your colleagues, where you will be sitting with your core technical team to discuss the day-to-day vessel activities.

Every alternate day, you'll join in a team meeting where we share good practices and vessel issues which can be resolved efficiently.

At Hafnia, we recognize and welcome ideas with the strong belief in hiring for attitude and training for skills.

Every day is different, and we encourage you to maintain open communications with various department and channels, keeping our goal in mind of protecting Hafnia's reputation as a leading shipping company continuously changing to serve the world better, keeping People First as priority.

Please note that your application will be sent to and reviewed by the direct employer - Hafnia Pools Pte Ltd

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

SENIOR TECHNICAL COORDINATOR

Responsibilities:

· Manage and control revisions of all documentation to ensure consistency of AEDAS deliverables as defined by the Team leader.

· Responsible for specific areas of the design and project development. where required by the project leader

· Assist in the process of coordination with external design teams, organizations or companies, managing its digital related aspects as directed.

· Prepare, develop and edit, under the guidance of the project leader or nominated architect, Sketches, Drawings, Models, Images, Specifications and other documents relating to a project or competition.

· Assist Architects / Designers & Project Leaders in controlling change i.e. Preparation of RVO’s and historical records reflecting change.

· Understand project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.

· Manage the CORENET interface for all submissions work

· Understand and be familiar with the Singapore BIM standards and guides.

Requirements & Attributes:

· Diploma or Technical Certificate in Architecture/Building Construction

· Minimum 5 years relevant experience in architectural draughtsmanship and technical coordination;

· Proficient with the latest versions of AutoCAD, project information databases and specification writing;

· Experience in BIM and Revit will be an advantage;

· Construction drawings skills;

· Familiar with Singapore standards and e-submissions;

· Familiar with Singapore statutory requirements;

· Self motivated, organized and enthusiastic.

Please submit a copy of your updated CV including your current salary, expected salary and notice period to gwendolyn.loh@aedas.com.

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Electrical) who shall report to the Senior Engineer/ Engineer/ (Electrical Maintenance) and be responsible for supporting him in the maintenance of Electrical systems of the power station/plants. The Technical Officer shall support Electrical team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages
• Maintain and control all records as required
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electrical Engineering
• Minimum 2 years’ Electrical maintenance experience in a power plant or related industry
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)
• Fresh graduates are welcomed to apply.

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : HR@merantipower.com.sg. Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to HR@merantipower.com.sg, you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Do you have passion, expertise and experience working with the Salesforce Cloud environment, and are you seeking a new job in Singapore? Cognizant is recruiting a Salesforce Platform Architect, and the role comes with an attractive salary and benefits package.

As a Technical Architect, you will manage a robust team of Salesforce delivery team members, including BAs, Tech Leads, Developers and QA. You will also perform project and program management activities, including project financials and liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery.

To give you an idea of how this flexible role would look and feel, here are some things you could expect to do:

• Manage robust teams of Salesforce delivery team members, including BAs, Tech Leads, Developers and QA
• Liaise and manage collaboration between all teams to ensure successful delivery
• Take accountability for the delivery of work packages to customer-facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion
• Ensure total test coverage within QA and higher environments is at least 85%.

To apply for this role, you will need extensive years of experience in handling large delivery engagements with experience in managing SFDC programs. You will also require the following:

• Deep knowledge and expertise across the Salesforce platform, including experience delivering complex SFDC solutions
• You'll have delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems
• Understand how to deliver capabilities on Salesforce AppExchange products.

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Don't hesitate to please get in touch with our Cognizant team today to apply and register your interest for this full-time Salesforce Technical Architect position in Singapore. We're looking forward to meeting you.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

As TPM for the APEX team, you will be working with dynamic engineering teams who are on a mission to build Services and Tools that will empower and scale across every engineering team at Grab.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

The must haves:

• At least 8 years of expereince in Technical Program Management or a similar technical leadership role in the Tech Industry.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery.
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner.
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.
• Project/Program delivery with a strong technical leadership background in various Cloud Product suites such as AWS/Azure/GCP etc.
• Strong organizational and interpersonal skills, which will enable you to succeed in Grab's fast-paced environment.
• An understanding of Agile is desirable but not essential; more important than your specific skill set is your ‘can do’ attitude and willingness not to be constrained by your job description.
• Effective communication skills to handle comms with senior management, cross-functional teams, and a proven track record of getting things done/shipping projects.
• Experience working in a dynamic, fast-moving environment where autonomy and self-decision making is needed (to an extent) and able to juggle between different projects/tasks.
• Experience in leading a team of technical program managers in fulfilling organization goals and objectives is desirable
• Experience advising on technical solutions whenever needed is advantageous but not essential.
• Experience in program managing complex Technology infrastructure projects.
• Experience in internal platform delivery.

Wilmar International Limited is Asia’s leading agribusiness group. Wilmar International business activities include oil palm cultivation, edible oils refining, oilseeds crushing, consumer pack edible oils processing and merchandising, specialty fats, oleochemicals, and biodiesel manufacturing, and grains processing and merchandising. It has over 500 manufacturing plants and an extensive distribution network covering China, India, Indonesia and some 50 other countries. The Group is backed by a multinational workforce of about 100,000 people.

Job Responsibilities:

• Work with commercial team to support customers
• Conduct research work on product, new product development projects, oil processing/processing optimization according to the requirements from the market.
• Provide processing solution/trouble shooting on speciality fats in food industry, including but not limited to margarine/confectionary fats.
• Assist R&D team in quality evaluation and developing basic/sample processes and procedures
• Process optimization with new equipment and material
• Responsible for product training for team, support product line trail in the workshop
• Manage specific R&D project as assigned and ensure completion on a timely manner
• Other duties as assigned

Job Requirements:

• Minimum M.Sc. degree in Food Technology, Food Engineering or Food Science, Chemical engineering, or similar.
• Be resolute, capable of working under pressure and managing many projects simultaneously
• Excellent teamwork, communication and interpersonal relation skills
• Have a strong analytical mind, be flexible and ability to work independently
• Software knowledge of Word, Excel, and Power Point

TPM manages the implementation of all the technical aspects of a project/program, since the technical solution through deployment activities and customer acceptance. TPM plans, organizes and pilots the Technical Project in the framework of the overall project. TPM is the customer prime interface for all the technical aspects of the project and manages the day to day technical relationship with the customer. TPM works closely with the Solution Architect and Product Line Managers to deliver the project. This Senior position is to oversee a large project (cost and time), involving multiple BG / BU.

Key Responsibilities / Functions:

• New Product introduction into Customer Lab and Product Homologation process.

• Customer Relationship Management, for the technical solution. Close team work with CPM.

• Lead, plan and organize technical activities involving internal and external stakeholders.

• Contribution to Service Business/Solution Creation, seeking to define new opportunities to expand and renew contracts with the customer.

• Provide technical expertise for product introduction, testing, integration, upgrade/retrofit and acceptance.

• Proactively manage changes in technical scope and identify potential risks and devise contingency plans.

• Prepare and deliver progress reports, customized documents/presentations for technical activities and clarifications of critical issues.

• Leading the Project Technical Team and may perform some line manager responsibilities.

• Stakeholder Management, including prepare a clear and affective communications plan. Monitors, controls and reports KPIs defined in contract. Establish a solid relationship with different BG/BU and PLMs.

• Conduct Change and Risk Management.

• Ensures that the project meets all quality’s KPIs and looks continuously for quality improvement and Customer satisfaction.

• Completes the project closure and / or handover as required.

• Planning various aspects of the project's execution; from product introduction, development, lab verifications, acceptance testing, and deployment with final acceptance along with organizing necessary resources to provide the customer with technical, management and cost proposals.

• Supporting internal project meetings to ensure all project technical commitments are on track and facilitate information exchange across to the different Nokia teams.

• Providing regular executive and working level status reports to communicate the progress of the project.

Qualifications

Required Minimum Qualifications: (Education, Technical Skills/Knowledge)

• Bachelor´s Degree in Telecommunication, Information Technology, Computer Science, Engineering, or applicable Industry experience

• At least 10 years of relevant Technical experience in Telecom Industry. Minimum 5 years of relevant New Product Introduction experience. Experience working for big accounts (T-Mobile, ATT, Verizon) is highly desirable.

• At least 5 years in Fixed Access Wireless projects.

• Good understanding of the Nokia interworking’s from Demand Planning, Forecasting, Material Management to Delivery. Previous experience in Fixed Access Wireless (RGW-4G and 5G) and WiFiBeacons is highly desirable.

• Strong Project Management, Program Management, and Technical Delivery experience required

• Excellent verbal and written communication skills, with experience working directly with both business and technical stakeholders - Prior knowledge and successful experience leading/managing internal process/quality teams and identifying and facilitating process/quality improvements.

• Strong interpersonal and leadership skills.

• To be based in Bellevue, WA, office.

Competence Requirements

• Strong leadership and Behave ethically.

• Customer relationship management and focus.

• Strong technical background.

• Effective Communication

• Organization and Planning

• Adaptability

• Decisiveness

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organizations. The IT Department provides the technology services to the school supporting a range of world class on-campus and online business education.

We are enabling a digital transformation journey for the School, and INSEAD is recruiting a Technical Lead (Enterprise Platform) to join either our our Asia (Singapore) or France (Fontainebleau) Campus on a permanent, full-time basis.

This is an exciting opportunity to architect, exploit, develop, integrate, and manage a number of platforms, including our ServiceNow platform (mostly utilizing IT Service and Business Management)) to cater for the needs of a global, multi-campus and multinational institution as we build towards our digital future. Our use of ServiceNow has grown significantly over the past 5 years and is now intrinsic to the delivery of services across a number of customer facing departments.

As a Technical Lead, you will:

• Manage, adopt, and optimize processes above and beyond, supporting incident and request management, test management, service level management, and contract and asset management.
• Manage technical aspects of other workflows and digital platforms and identify opportunities and synergies to extend and digitalize processes end-to-end.
• Manage and oversee the Atlassian Software – Jira
• Ensure that platforms operate at a secure and optimal level and drive development and adoption across the school through out-of-the-box configuration.
• Implementation of best practices and emerging AI and Machine Learning technologies
• Work across campuses and at all levels of the organization, including internal teams and supplier management, setting and managing commitments with suppliers to ensure quality and reliability in delivery.

To succeed in the role, you will require the following skill set:

Education:

• Complete a bachelor degree in a relevant field, such as computer science, IT or software development.

Work Experience:

• A minimum of 3 years’ experience working in Service Now.
• A minimum of 3 years’ experience working in Atlassian Software - Jira, Confluence.
• A minimum of 3+ years’ experience leading a team working in Agile Methodology Scrum.
• Experience working in a global enterprise environment.
• Experience managing external cloud platform partner relationships, contracts and third-party contractor management.
• Ideally wider experience of cloud platform management and adoption preferably in Resource Scheduling platforms and workspace / meeting room scheduling and integrations.
• Having a strong network and being able to quickly build excellent partnership and commercial relationships with providers. Optimize the platforms' operational costs while successfully introducing needed functionality and workflows.
• Demonstrated excellent stakeholder management and the ability to engage diverse stakeholders with good conceptual and analytical skills.
• Demonstrable track record of development through scrum and agile methodologies.

Technical know-how:

• Implementing cross-business and exposure to a range of ServiceNow Capabilities. Those with a strong Business Analyst background will have an added advantage.
• Strong background and accreditation in ITSM Frameworks and Methodologies – ITIL / COBIT and Development Methodologies Scrum / Agile and grounding in Project Management methodologies.
• Demonstrable experience and/or certification in other common cloud platform adoption and management at an enterprise level.
• Experience managing Atlassian tool suites in an on-prem or cloud environment, including Jira and Confluence.
• Good knowledge in current technologies/environments: Low code, Java, HTML, APIs.
• Experience of API development and use across multiple systems to meet specific business use cases, at ease with concepts, terminology and protocols and able to bring previous implementation examples.
• Comfortable in the use and development of dashboarding and data visualisation, data analysis, including MS Excel, Power BI l or other database management tools.
• Awareness of the various layers of IT systems (architecture, infrastructure, middleware, applications) and key ITIL processes (IM, PM, CM, etc.).

This is an exciting, engaging role for the right candidate who would like to demonstrate their skills and help shape the next generation of IT service support as part of INSEAD’s wider transformation.

We are looking for a Product Manager with at least 5 years of experience to support our growing product portfolio as we embark on our expansion plan in the region. We are also keen to speak with you if you have less than 5 years of experience in product development or you are in a technology role and are keen to make a transition into product development. This role will report to Alex Lew, our Chief Product Officer.

Who are you?

You are passionate in creating applications that will deliver values to the users. You possess good understanding of project life cycles and methodologies and high level of stakeholder engagement and management skills with internal and external stakeholders. You also have excellent analytical and creative problem-solving skills, with the drive in providing the best user experience while being empathetic with the users’ as you resolve their pain points. You could have expertise in using project management tools like JIRA Software and some experience in the healthcare or insurance industry. Ideally, you have a professional or academic background in technology.

What awaits you?

Not just a front row seat, but you will be on stage and be part of the action as we revolutionise healtcare. You will get to:

• develop innovative and best-in-class products that uniquely serve our patients, doctors and partners
• collaborate with engineering, design, analytics and data science team to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for our users
• define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved within the telemedicine industry
• partner with marketing and business counterparts and other internal and external stakeholders on innovative and well-defined go-to-market plans
• launch products based on quantitative and qualitative data on user behaviour and experimentation, as well as being able to continuously iterate your product to enable more delightful customer experience
• review and ensure test cases for quality assurance testing and user acceptance testing are well defined
• define success metrics and consistently measure the impact of your work
• guide product executives in product executions, features and solutions