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We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.
As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.
Job detail & reponsibilites
Perks & Benefits
CMS Supplies Sdn Bhd. Going to deal with an ever-broadening product line in industrial and commercial sector. We have steadily progressed to become a “Global” industrial trade and resource center in the region. Our customer base ranging from low scale Tooling Workshop to high scale Industrial Automation house, Standard Machine Maker as well as the World-wide Multi-National Company (MNC) in different sector. The revolution in industrial technology and customer need has brought about some significant changes to organization and the business environment, changes that pose many new challenges. As a response to these challenges, we are implementing Creative Motion Solution by more product ranges and enhanced trading services, building up our support network and human resources which allows us to do more for the industry while strengthening the bond of trust with our customers. We are using our growing marketing resources to promote latest products and to provide better services for ever diversifying industries. To achieve this end we make sure that our sales personnel are well trained in the field of product knowledge and customer service. The overall result can be seen in more customer-orientated services, shortest delivery time frame, and the highest product quality assurance to the customer. At CMS, this is the real meaning of progress.
1 Requirements
§ Candidate must possess at least bachelor's degree or diploma in electrical engineering/ mechanical engineering are encouraged to apply.
§ proven working experience 1 year and above.
2 Primary functions
§ To prepare engineering drawing using AutoCAD, to amend, revise and update drawing as instructed.
§ To upkeep and maintain all drawings in an orderly manner.
§ Monitor and upkeep PC and printer in working condition.
§ Liaise with relevant parties and resolve drawing issues.
§ Manage tenders and tender documentation
§ Liaise with sub-contractors, client, and project team
§ follow-up with project team on progress of work done at site.
§ Good decisions, problems solving & creative thinking soft skills.
§ Strong communication and negotiation skills, and can speak English and Bahasa
§ computer literate, expertise AutoCAD, Microsoft office (eg: ms.word, ms.excel, ms.powerpoint)
§ excellent communication and interpersonal skill.
§ Work independently with little supervision & able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job
3 other supporting jobs funtions
· Makes continuous improvement through investigation and recommendations to supervisor.
· Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Perks & Benefits
DYKIN ENGINEERING PART & SERVICES SDN. BHD. was incorporated in Malaysia on 10th March 2003 as one of the leading air-conditioning service providers operating at the Northern Region of West Malaysia.
The company is committed to the task of developing, implementing and monitoring an effective management system which conforms to the requirements of local, state, federal and international standards and regulations that are relevant to our business. Securing jobs within the region for the incorporation was very encouraging and is steadily increasing.
Over the years, Dykin Engineering Part & Services Sdn. Bhd. has made a significant impact in the markets it covered such as semiconductor, electronics, pharmaceutical, textile, petrochemical and commercial by providing constant quality air-conditioning parts, installation and maintenance services.
Since its incorporation, Dykin Engineering Part & Services Sdn. Bhd. has been awarded a lot of jobs from the industry like M&E Contractors and Equipment Manufacturers as well as direct to end-user.
Maintaining a close proximity and provide a superb as well as quality services yet competitive to our customer has been a vital factor to our philosophy to success in this field and we accomplish this through our many suppliers, employees and business partners.
Join us to fast-track your career advancement!
1 要求
§ 鼓勵候選人至少擁有電機工程/機械工程學士學位或文憑才能申請。
§ 1年以上工作經驗。
2 主要功能
§ 使用AutoCAD繪製工程圖，並依照指示修改、修訂和更新圖面。
§ 有序地維護和保養所有圖紙。
§ 監控並維護電腦和印表機的工作狀態。
§ 與相關方聯絡並解決圖面問題。
§ 管理投標和投標文件
§ 與分包商、客戶和專案團隊聯絡
§ 與專案團隊跟進現場工作的進度。
§ 良好的決策、解決問題和創造性思考的軟技能。
§ 較強的溝通談判能力，能說英語和馬來語
§ 懂電腦，精通 AutoCAD、Microsoft Office（例如：ms.word、ms.excel、ms.powerpoint）
§ 優秀的溝通和人際交往能力。
§ 在很少監督的情況下獨立工作，能夠管理需要比預期更多時間的服務呼叫，而不會感到沮喪或匆忙完成工作
3 其他輔助作業功能
· 透過調查並向主管提出建議來持續改進。
· 與工作性質相關的其他職責和責任可以根據需要臨時或永久分配
津貼和福利
DYKIN ENGINEERING PART & SERVICES SDN. BHD. was incorporated in Malaysia on 10th March 2003 as one of the leading air-conditioning service providers operating at the Northern Region of West Malaysia.
The company is committed to the task of developing, implementing and monitoring an effective management system which conforms to the requirements of local, state, federal and international standards and regulations that are relevant to our business. Securing jobs within the region for the incorporation was very encouraging and is steadily increasing.
Over the years, Dykin Engineering Part & Services Sdn. Bhd. has made a significant impact in the markets it covered such as semiconductor, electronics, pharmaceutical, textile, petrochemical and commercial by providing constant quality air-conditioning parts, installation and maintenance services.
Since its incorporation, Dykin Engineering Part & Services Sdn. Bhd. has been awarded a lot of jobs from the industry like M&E Contractors and Equipment Manufacturers as well as direct to end-user.
Maintaining a close proximity and provide a superb as well as quality services yet competitive to our customer has been a vital factor to our philosophy to success in this field and we accomplish this through our many suppliers, employees and business partners.
Join us to fast-track your career advancement!
