Total 85 Stakeholder Management Manager job vacancies in F&B / Tourism / Hospitality category in PASIR GUDANG Malaysia

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role will focus on providing analytical and strategic guidance to Mediacorp brand owners with the primary objective to drive youth audience engagement effectively, with a particular focus on short-form video (TikTok). The role will work with multiple social media brands owners, bridging the gap with platform strategies and expertise, to shape the brands content and audience engagement directions.

Responsibilities

• To set the direction and drive growth of Mediacorp's social medial brands to engage young audiences across digital platforms.
• Maintain, develop and optimise social media platforms audience engagement strategies.
• Conduct analysis using internal and external data (e.g. audience engagement, market and industry), define key performance indicators to derive insights that will drive business decisions.
• Develop deep understanding of TikTok platform, analysing content and industry trends and communicate insights in a comprehensible way to brand owners.
• Conceptualise, build, manage and maintain dashboards that the team can use to extract data and insights for channel management.
• Staying on top of the latest social media trends, identify opportunities to improve and youth audience engagement. Proactively identify and make recommendations on content and social channel engagement.
• Work effectively with cross-functional teams, driving results through extracting actionable insights for all content stakeholders and assist in managing the social platform relationships.

QUALIFICATIONS

• Diploma / Degree in Mass Communication, Digital Marketing or any related discipline.
• At least 8 years of working experience.
• At least 2 to 3 years working experience in social media platform management.
• Experience of best practices for social media platforms.
• Experience analysing and deriving meaning from unstructured datasets.
• Experience in Data Visualisation tools, such as Power BI is a plus.
• Demonstrated problem solving experience with experience driving and delivering action based on data-driven insights and recommendations from data analyses.
• Experience in short form content development is a plus.
• Good written and verbal communication skills.
• Able to work in a dynamic, fast-paced environment and under pressure.
• Strong organisational and multitasking abilities.
• A strong understanding of what drives digital content on social media and how it should be presented.
• A broad and deep knowledge of digital content and social media trends.
• Manage projects independently and work collaboratively.
• Driving Execution.

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Manage the overall channel management of 8days Eat TikTok channel, which includes (but not limited to) uploading content, SEO & data analytics.
• Ensure that content schedule is mapped out in timely fashion.
• Upload all content, track performance and analyze and optimize performance of said content.
• Work with Editorial team, content creators, Growth Channel Management Team to develop best practices and optimize content performance on the channel.
• The role primarily focuses on 8days Eat TikTok channel but the scope of work can extend to other 8days social media accounts as well.

QUALIFICATIONS

• Minimum Diploma Holder in related fields
• Experience in social media space in channel operations / audience engagement
• Be able to communicate well and work with a team of editorial, channel management specialists as well as content creators
• Keen understanding of social media (TikTok) content and audience behavior
• Platform quirks
• Strong organizational and analytics skills
• Meticulous and detailed
• A passion for social media content

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

Job Overview

• Secure a good competence level for UD International markets to deliver good ownership experience and customer satisfaction.
• Develop and deliver professional commercial, product and retail management courses for UD
• Trucks respective international markets.
• Collaborate closely with market management teams and relevant Competence Development function to analyse the competence development needs in commercial, product and sales roles in the area of UD International market and to secure the relevant solutions.
• Actively create/coach/drive & support markets with effective and high-quality implementation of all learning & development solutions.

Key Responsibilities

Align CD initiatives with business requirements:

• Secure fulfilment of UD IS specific curricula based on business needs and priorities.
• Identify the commercial/product training courses that are considered mandatory by UD IS based on strategic objectives and projects.
• Identify the bottom-up market specific mandatory courses with each market management team based on local priorities.
• Develop annual training plan and training budget (Commercial/product)
• Based on CD Process, be responsible for overall project management including analysis of needs, design and develop training content, pilot & implement on all commercial and product training.
• Support markets to develop clear actions plans and corrective actions that will close key competence gaps and ensure follow-through on agreed actions.
• Set training target, create evaluation structures to obtain required outcomes and Return on Investment.
• Provide reporting as and when needed to hierarchical management.
• Customise/adapt and coordinate translation of material as and when needed.
• Source for training/material development/translation vendor with full adherence of the purchasing process and compliance.
• Leverage internal existing learning offerings from UD IS, UD Japan, UD Academy and other BA/BU. Work in close collaboration with the internal counterpart to source the suitable learning offerings.
• Support trainer development through the implementation of the trainer certification program and 360 feedback (training execution observation and feedback).
• Support the training execution and MS administration on other trainings as and when required (IT, driver training).

lmplement commercial and product training as per training plan and market needs:

• Implement commercial development "train the trainer" program through a planned delivery schedule and with consistent content and delivery standard.
• Coordination on vehicle needed for commercial/product training execution, plan for investment budget for commercial and product training.
• Monitor and guide commercial product trainers in implementation of the commercial/product development programs in their own regions/markets.
• Provide specialist support to commercial/ product training programmes in markets for key customers.
• Input commercial competency demand into new product project.
• Develop new components that can be incorporated within commercial/product training portfolio based on internal or external requirements e.g., videos, literature, App's etc (in the form of E-learning, ILT, self-study), including the need of language translation.
• Look into the possibility of sales/commercial assessment for the market, plan and execute the respective program, encourage participation from UD IS markets.

Manage vehicle launch training projects:

• Work in close collaboration with the relevant CD functions and commercial project team to support markets with the development and execution of new launch training implementation plans in line with market specific launch dates and requirements.
• Monitor and report the e-learning and IT implementation status on a regular basis to project team, and other stakeholders. Monitor the achievement of the Market Release Criteria for every market and highlight risks and concerns timeously to management.
• Identify and secure vehicles, marketing materials etc. required for the training delivery. Coordinate the ordering, distribution and invoicing process with the markets, and ensure compliance with the relevant policies and procedures.

lmplementation of Learning Management System (LMS):

• Implement theoretical and practical assessment tools to measure the transfer of learning.
• Monitor the successful completion of assessments using the MS System (Navigator).
• Drive the implementation of LMS (Navigator) across the markets, encouraging the enrolment of user into UD LMS.
• Create training courses in course library and with frequent update.
• Support the registration of user on commercial training course conducted by UD IS.
• Manage job role creation, curricula, training pass and training evaluation for commercial training.
• User upkeep in UD LMS.

Minimum Qualifications

• Broad knowledge of the commercial vehicle industry (heavy duty, medium duty trucks)
• Good experience working with commercial teams in the automotive industry
• At least 5 years of proven commercial training experience.
• Experience in LMS systems, Course Design & E-Learning creation preferred
• Fully proficient in MS Office applications
• Passion for & knowledge of competence development management and coaching
• Excellent skills in English language, verbal and written
• Excellent communication skills and interpersonal skills
• Fully proficient in presentation skills
• Good understanding of the business and environment with ability to convey the business needs into actions
• Good at networking – internal and external with ability to work with all levels of people including internal and external stakeholders (vendors, importers)
• Integrity and ethics, in line with the UD core values
• Strategic thinking with holistic view
• Team building and development
• Result and action orientation to meet business targets
• Able to adapt quickly to different environments and audiences

The Lot Processing and Data Management (Production Planning) will oversee the daily production schedules and ensure that the manufacturing lot planning to supply inventory levels are managed properly with production line data extraction & analysis.

Supervisory Responsibilities

- Oversee the day-to-days workflow with production staff

- Manages supervisory production staff

- Conducts performance appraisal and/or evaluation that are timely and constructive

- Handles discipline and termination of employees as needed and in accordance with ASTAR policy

Duties and Responsibilities

- Oversee the production process to ensure delivery of high-quality products that meet customer needs

- Maintain accurate inventory records, ensuring proper stock levels of raw materials, components, and finished goods to support production requirements.

- Ensure timely and cost-effective sourcing of materials and components, while maintaining quality standards.

- Implement and maintain production control systems, such as Enterprise Resource Planning (ERP) software, to streamline production processes and enable real-time monitoring and reporting.

- Ensure appropriate production rate to reduce delivery delays

- Collaborate with internal and external stakeholders to identify and resolve quality concerns

- Identify any bottlenecks or delays in production and ensure necessary labor, materials, and other resources are available to relieve production bottlenecks and delays

- Uses production planning and scheduling to limit material shortages

- Ensure production tools comply with professional and safety standards

- Work with equipment engineering to schedule maintenance and repairs used in production processes to avoid downtime or delays

- Perform other related duties as assigned

Required Skills

- Extensive knowledge of logistics, supply planning requirements

- Excellent communications and interpersonal skills

- Excellent analytical and problem-solving skills

- Proficient with computerized production materials control program such as SAP, MES, etc

- Proficient with Microsoft Office Suite or similar software

Education and Experience

- Bachelors degree in planning logistic, supply management, communications, operations, industrial engineering, or a related field. A relevant combination of education and industry experience will be considered.

- At least 3 years of relevant experience required. Exposure to leading semiconductor production, supply planning & management will be of additional value.

Physical Requirements

- Prolonged periods sitting at a desk and working on a computer.

- Must be able to lift up to 15 pounds at a time such as SMIF Pods, FOUPS, 150mm, 200mm Si wafer boxes if required to.

The Lot Processing and Data Management (Production Planning) will oversee the daily production schedules and ensure that the manufacturing lot planning to supply inventory levels are managed properly with production line data extraction & analysis.

Supervisory Responsibilities

- Oversee the day-to-days workflow with production staff

- Manages supervisory production staff

- Conducts performance appraisal and/or evaluation that are timely and constructive

- Handles discipline and termination of employees as needed and in accordance with ASTAR policy

Duties and Responsibilities

- Oversee the production process to ensure delivery of high-quality products that meet customer needs

- Maintain accurate inventory records, ensuring proper stock levels of raw materials, components, and finished goods to support production requirements.

- Ensure timely and cost-effective sourcing of materials and components, while maintaining quality standards.

- Implement and maintain production control systems, such as Enterprise Resource Planning (ERP) software, to streamline production processes and enable real-time monitoring and reporting.

- Ensure appropriate production rate to reduce delivery delays

- Collaborate with internal and external stakeholders to identify and resolve quality concerns

- Identify any bottlenecks or delays in production and ensure necessary labor, materials, and other resources are available to relieve production bottlenecks and delays

- Uses production planning and scheduling to limit material shortages

- Ensure production tools comply with professional and safety standards

- Work with equipment engineering to schedule maintenance and repairs used in production processes to avoid downtime or delays

- Perform other related duties as assigned

Required Skills

- Extensive knowledge of logistics, supply planning requirements

- Excellent communications and interpersonal skills

- Excellent analytical and problem-solving skills

- Proficient with computerized production materials control program such as SAP, MES, etc

- Proficient with Microsoft Office Suite or similar software

Education and Experience

- Bachelors degree in planning logistic, supply management, communications, operations, industrial engineering, or a related field. A relevant combination of education and industry experience will be considered.

- At least 3 years of relevant experience required. Exposure to leading semiconductor production, supply planning & management will be of additional value.

Physical Requirements

- Prolonged periods sitting at a desk and working on a computer.

- Must be able to lift up to 15 pounds at a time such as SMIF Pods, FOUPS, 150mm, 200mm Si wafer boxes if required to.

Description:

Are you a financial crime solution consultant with data analysts skills? Come work with a dynamic team of solution consultants at one of the market leaders in financial crime prevention and detection, and help our customers catch money launderers and fraudsters so we help make this planet a better place!

Oracle Financial Crime & Compliance Management solutions (FCCM) equip over 70% of Global Systemically Important Financial Institutions (GSIFS) and a good number of other large financial institutions as well. Our market leading financial crime and compliance solutions suite underpins Anti-Money Laundering, Operational Risk, Enterprise Fraud and Regulatory Compliance programs at more than 150 leading financial institutions globally.

Our group employs Subject Matter Experts (SME’s), financial engineers, software developers and product managers as well as data scientists, all of whom are focused exclusively on developing advanced analytical applications for the Financial Crime industry.

All analytical applications we develop are developed to run on a common infrastructure platform, and the platform includes machine learning, Big Data processing and other core capabilities which support application use cases.

Applicants should be Senior Solution Architects or Solution Specialists in the Financial Services industry with a focus on Financial Crime (Anti-Money Laundering, Terrorist Financing, Fraud) and Compliance Management, with significant experience of helping businesses transform their IT approach – for example by transforming to a standardized, consolidated and more agile technology architecture, application modernization and rationalization, or exploitation of data.

The Solution Consultant will bridge the gap between business and technology – speaking the value language of business and technology C-level individuals. They combine a deep understanding of technology, applications, industry best practices, business processes and architectural patterns to drive IT transformation initiatives that meet the business objectives of our customers.

Ideal Candidates will be seasoned senior level professionals who not only possess deep experience in Banking, Capital Markets and/or Insurance Financial Crime operations, but also significant experience in technology transformation and analytical applications.

Responsibilities:

• Contribute to and drive largest Financial Crime and Compliance deals as directed by regional sales heads and presales / solution leaders with rigorous sales focus.
• Work in collaboration with local account team (X-stack – hardware, technology and applications), Global Client Advisors
• Lead all consultative selling enabling services including domain architects, sales consulting & Industry Solutions Group (ISGs).
• Exercise creativity, independent judgment and business acumen in selecting methods and techniques to design non-routine and very complex business solutions utilizing FSGBU and broader Oracle products and technology to meet customer needs.
• Having the gravitas to interact with all roles at customer – including CCO, CRO, CIO, CTO, CDO, IT Architects, technical staff and other key representatives
• Articulate case for change
• Lead detailed discovery analysis
• Conduct repeatable strategy, architecture, roadmap and planning workshops
• Provide assessment of current state architecture and recommendation of future state architecture
• Identify and evangelize key business and technology benefits of adoption
• Provide roadmap and migration methodology and identify quick wins
• Advise on organizational impact of solutions
• Remain fully aware of relevant architectural programs and assets from Oracle worldwide
• Remain aware of all relevant product developments and references – both at Oracle and at competitors
• Represent Oracle the Financial Crime and Compliance Management LoB at industry events

Skills required:

• A background in banking, capital markets and insurance Financial Crime and Compliance Management domain areas, in both traditional Financial Services institutions and Fintech organisations. Additionally, FinCrime software vendor experience is a plus
• Knowledge of Graph Theory, architecture and technology
• Specific knowledge in Oracle’s FCCM solution, including recent enhancements in the areas of Customer Screening, Transaction Filtering, Graph Analytics and the use of Big Data architectures is a plus
• Good knowledge of the FinCrime competitive landscape e.g. Norkom/Detica, NICE Actimize, SAS, Feedzai, Quantexa, Neo4J or Tiger offerings
• Awareness of South-East and North Asia Financial Crime regulations
• Knowledge of different payment systems/formats used across the world
• Technical knowledge in real-time and service interfacing of systems
• Excellent communication skills with prospects and customers
• Presentation and product demonstration experience, covering C-level, Business Analysts and User Community, and Technology organization.
• Professional Services / Consulting / Implementation / Project Management experience a plus
• Previous value-based, consultative selling experience preferred
• Ability to travel frequently within Asia is required (and globally as the case may be)
• BA/BS degree in related field
• ACAMS Certified Financial Crime Specialist

Role Description:

We need a highly skilled and motivated Head Chef and Operations Manager to join our team. This role suits someone who excels in fast-paced environments, demonstrates strong leadership, and is passionate about culinary excellence and operational efficiency.

Specific Responsibilities:
1. The trainee will craft creative menus for specific audiences, considering seasonality, dietary needs, and cost efficiency. He/She showcase expertise in cooking techniques like sautéing, roasting, grilling, and braising, along with a thorough understanding of ingredients and their characteristics.
2. The trainee needs to exhibit leadership, effective communication, time management, and cost control skills in the kitchen while maintaining quality.
3. The trainee oversees daily shop operations, ensuring health and safety compliance. He/she manage inventory and order supplies as required, while also monitoring food quality and consistency.
4. The trainee creates a customer-centric atmosphere and addresses complaints promptly. They train staff in exceptional customer service.
5. The trainee develops and manages the company budget, analyzing financial performance. They implement cost-control measures to maximize profitability.
6.The trainee develops and executes marketing strategies to attract customers. He/she collaborate with the team on promotional campaigns and monitor market trends to adjust strategies accordingly.
7. The trainee conducts staff training, stays updated on industry trends, and manages POS systems, utilizing technology for inventory and operations.
8. The trainee engages in local events to promote the shop and builds community relationships. They ensure compliance with local regulations and stay updated on any changes.
9. The trainee efficiently manages resources like personnel, equipment, and materials to meet targets, minimizing waste and optimizing utilization.
10. Demonstrate cash management procedures, including using the register and accepting payments. Teach accurate transactions, recording sales, and preventing cash loss.

Competencies:

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->1. Culinary Skills Development
2. Leadership and Management Skills
3. Operations Management
4. Customer Service
5. Financial Management
6. Marketing and Promotion
7. Training and Development, Technology Management
8. Community Engagement and Adherence to Regulations
9. Resource Management
10. Cash Handling and Transactions

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $2400

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

We are seeking a dynamic and experienced individual to oversee our Customer Service and Travel Curation team. The primary responsibility of this role is to ensure the seamless operation of our travel curation process, timely delivery of curated travel packages, and exceptional customer service to uphold our company's reputation. The successful candidate will lead a team, manage relationships with overseas operators, handle client complaints effectively, and maintain key performance indicators (KPIs) related to travel deals on our platform.

• Oversee Travel Curation Process: Directly manage the travel curation team to ensure the timely creation and updating of travel packages. Coordinate with the sales team to align travel offerings with market demands and promotional activities.
• Manage Customer Service Operations: Lead the customer service team to deliver outstanding support to clients, addressing inquiries, complaints, and requests promptly and professionally.
• Vendor Relationship Management: Cultivate and maintain relationships with overseas operators and travel partners. Negotiate contracts, secure favorable terms, and monitor performance to ensure the delivery of high-quality services.
• Performance Monitoring and Reporting: Establish and monitor KPIs related to travel deals on our platform, with a focus on achieving a minimum 30% contribution to total offerings from the Uplay portal. Analyze performance metrics, generate reports, and provide insights to drive continuous improvement.
• Operational Efficiency: Streamline processes and workflows to optimize efficiency and productivity within the customer service and travel curation teams.
• Adherence to Policies and Regulations: Ensure compliance with company policies, industry regulations, and ethical standards in all aspects of customer service, travel curation, and vendor management activities

Requirements:

• Bachelor degree or Diploma in Business Administration, Hospitality Management, or related field (preferred).
• Experience in customer service management and/or travel industry operations is an advantage
• Min 3 years of relevant experience
• Excellent communications skill
• Willing to travel when required
• Able to work on weekend/public holidays when required

Job Description & Requirements

• In charge of the day-to-day store operations with responsibilities involving sales, cashiering, staff management, and customer handling
• Achieve branch KPI, sales targets, goals, and objectives
• Makes sure that the outlet has maintained good housekeeping standards, maintained at the highest level and maximum cleanliness and hygiene standards. Ensures that all staffs understand and adhere to food hygiene and housekeeping procedures.
• Assess and handle customer complaints.
• Provide in-house operations training.
• Interviews Part-time staff’s applicants, conducts training appraisals and performance reviews and counselling

Requirement:

• Preferably with 5 years’ F&B or retail experience
• Possess good management and strong leadership qualities
• Eager to learn and able to acquire new knowledge and skills quickly
• Good interpersonal skills
• Strong sense of customer service
• Quick thinker with the ability to solve problems and make effective decisions
• Ability to work under pressure in a fast-paced working environment

Main Tasks/Responsibilities

Coordination and execution of regional development pipeline:

• Lead a team of technologists to execute the flavour evaluations, applications and sensory projects

• Coordinate the APAC R&D proactive project pipelines on evaluation, application and sensory in alignment to business strategies

• Develop innovative recipes for sweet goods: beverage, dairy, confectionery and bakery categories

• Conduct trainings/workshops to internal teams on new technologies and processes through effective application demos

Regional evaluation and application support

• Manage or collaborate with Mane Asian affiliates on key customers briefs related to Mane Singapore topics

• Provide technical support and guidance to customers and affiliates on application related to Mane Singapore topics

• Support category and sales teams for technical presentations and key project initiatives to customers

Evaluation and application lab management

• Build and maintain database of sweet flavours and recipes based on customer’s feedback, marketing trends, consumer insights and sensory reports

• Responsible for food ingredient and equipment sourcing for sweet goods applications

• Ensure safe operations and preventive maintenance of equipment in the application lab

May 2023

Requirements

Qualifications & experience

• Degree or equivalent in food science, chemistry or relevant fields

• At least 5 years of experience in flavours/food ingredient/food manufacturing industry

• Past experience on food application, flavour chemistry and sensory methodologies

• Knowledge and experience in the field of coffee or tea are preferred

• Fluency in English is a must, additional languages are advantageous

Personal skills:

• Strong project management and organization skills with the ability to multi-task

• Good leadership and interpersonal skills

• Good communication and presentation skills,

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to will be developing strategy and framework for Ferrero to compete in two growing channels in Southeast Asia: Out-of-home (OOH) and eCommerce and will lead the development of the channels along with building the required tools for transfer of knowledge across different departments. The role drives collaboration and supports local negotiations at a country level, with the ownership of establishing, leading and expanding the channels across Ferrero SEA.

Main Responsibilities:

• Define and execute the strategic roadmap for OOH and eCommerce with key partners
• Lead the market share growth strategy by brand/category/Retailers and OOH & Online Sales growth (as per target) in close collaboration with all the key stakeholders
• Accelerate knowledge transfer across different functions and departments
• Manage channel investments and performance ensuring proper KPI placement to achieve the set ROI targets & profitable channel growth
• Leverage on Shopper insights to develop tools and practices to manage OOH/ Online Retailers, further support the deployment of the eCommerce regional/group strategy, driving online category growth
• Lead the promotional planning and annual budgeting process in close collaboration with Cluster and Country Manager guidelines
• Guarantee excellent execution of the plans across the different channels
• Work closely with the global OOH/ eCommerce team to ensure proper implementation of the global digital commerce framework
• Identify new OOH/ eCommerce trends and opportunities with the support of Consumer/Shopper Insights for growth and adapting the strategy(ies) accordingly
• Set up the dashboard regionally in order to track our presence and placement across all ecommerce platforms
• Provide monthly performance reporting across the region

Who we are looking for:

• ​​​University Degree in Business Administration, Economics or other relevant discipline
• 7+ years of relevant commercial experience with E-Commerce experience required and OOH channel experience preferred
• Good understanding of FMCG and Online Retailers’ experience is preferred
• Ability to analyze category and product trends and translate them to executable strategies
• Project management skills required, along with advanced communication and presentation skills
• Ability to work in a matrix organization and across teams, with good stakeholder management
• Thorough knowledge of retail E-Commerce activities, including promotions, financials, and operations
• Deep knowledge of online retailer policies/procedures
• Knowledge in developing and implementing advertising programs and merchandising tactics
• Budget management and control, strong analytical skills
• Effective interpersonal skills to develop robust business relationships, adaptability and flexibility
• Strong problem solving and collaboration skills
• Customer Systems/Portal experience preferred
• Advanced MS Office, SAP is considered a plus
• Fluency in English, written and spoken

• Position : Safety Manager - (Local & Oversea Projects/Construction/5 Days) - Up to $11,000
• Location: HQ at Changi | Various Project Sites
• Working hours : Monday to Friday | 8.30am to 6pm
• Salary (commensurate with experience) : Up to $11,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil & Building Construction

Main Responsibilities:

• Assist in implementation and oversee QEHS system
• Coordinate WSH programme, initatives
• Analyse data on EHS performance, condition and practices
• Resolve day to day EHS issues
• Perform regular internal audit
• Participate in site incident investigation
• Lead and coach site safety team
• Liaise with Authorities
• Any other related tasks as assigned

Requirements:

• Bachelor Degree in Engineering or Health and safety related discipline
• Possess a valid WSHO, ECO registration license
• Minimum 5 years relevant experience working as WSHO
• Minimum 10 years working experience in civil projects
• Knowledge of local regulation, code of practices especially related to EHS
• Possess own car

Email to: chloe@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health AMEA Oncology Platform is designed to leverage our capabilities in technology, clinical development, regulatory and reimbursement to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs.

Position Summary:

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

Qualifications

1. Bachelor’s degree or equivalent in Life Sciences. Knowledge of Genetics and/ or Oncology is a plus.

2. Minimum 2-years’ experience working in a client services role, and relevant working experience of at least 5 years.

3. Experience of working with a healthcare/ biotech company preferred

4. Experience of handling operations and logistics with knowledge of general supply chain and/ or inventory planning preferred

5. Experience of handling logistics related to blood samples preferred

6. Competent in Microsoft Office, Excel and Salesforce.

7. Have excellent written and verbal communication skills

8. Team player who is known for the ability and willingness to collaborate with a team comprised of internal employees, contractors, and managers

9. Able to multitask and take on various projects, working with self-discipline, good judgment, and independence in a dynamic office setting

10. Ability to adapt to changing procedures, policies, and work environment

11. Flexibility with respect to working hours based on operational needs

12. Proficient in speaking, reading and writing English. Second language is a plus.

13. Problem-solving attitude and exercise critical thinking

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Heat Resilience and Performance Centre (HRPC) is a first-of-its-kind research centre, established at the NUS, to spearhead and conduct research and development to better enable the SAF to manage future challenges arising from climate change & extreme heat.The Facility Manager of the HRPC plays an important role in the HRPC core team, with the incumbent responsible for the management, day-to-day operations and maintenance of the centre's facility. This includes managing the facility utilization rates, operations costs, maintenance, upgrade as well as safety and security of facility operations. In the initial years, the Facility Manager will also be an integral part of the team involved in the design and development of HRPC's new facility.

• Develop and maintain SOPs, policies, and processes of the facility to enhance operations and maintenance
• Plan and schedule scope of work, manpower and budget resources required to maintain facility operations
• Track and optimise usage of equipment and facility
• Ensure facility operations are within operations budget
• Plan, manage and review maintenance schedules and activities
• Analyze calibration and inspection data, records and feedback to spot trends and common issues
• Supervise calibration, preventive and corrective maintenance on equipment and systems
• Evaluate adequacy of facility design, including infrastructure, layout, utilities, safety and security
• Develop and implement safe and secure work procedures to ensure the safety and security of the operation of the facilities
• Identify and develop emergency scenarios and develop response procedures
• Supervise the conduct of activity-based risk assessment, hazard identification and review conformance to relevant safety requirements and guidelines
• Conduct safety and security briefings and associated training to users of the facility
• Ensure the facility and its users have up to date certifications as required by regulation
• Perform other related duties incidental to the work or as assigned by the leadership

Qualifications

• Bachelor's degree in Science, Sports Science Management or its equivalent
• At least 3 to 5 years of experience in facility operations in the life science industry or other equivalent industry
• Experience with workplace and laboratory safety processes and procedures
• Proficient written and verbal communication, with the ability and experience in development of standard operating procedures
• Resourceful and self-driven
• Adaptable and able to multitask well with clear follow-through
• High levels of attention to detail and quality
• Demonstrated ability to work independently and thrive in a fast-paced environment
• Commitment to the ongoing development of a positive organizational culture
• Willingness to contribute to a learning environment

• Position : Safety Manager - (Local & Oversea Projects/Construction/5 Days) - Up to $11,000
• Location: HQ at Changi | Various Project Sites
• Working hours : Monday to Friday | 8.30am to 6pm
• Salary (commensurate with experience) : Up to $11,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil & Building Construction

Main Responsibilities:

• Assist in implementation and oversee QEHS system
• Coordinate WSH programme, initatives
• Analyse data on EHS performance, condition and practices
• Resolve day to day EHS issues
• Perform regular internal audit
• Participate in site incident investigation
• Lead and coach site safety team
• Liaise with Authorities
• Any other related tasks as assigned

Requirements:

• Bachelor Degree in Engineering or Health and safety related discipline
• Possess a valid WSHO, ECO registration license
• Minimum 5 years relevant experience working as WSHO
• Minimum 10 years working experience in civil projects
• Knowledge of local regulation, code of practices especially related to EHS
• Possess own car

Email to: chloe@searchpersonnel.com.sg

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Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684