Total 57 Solutions Consultant job vacancies in Petaling Jaya, Selangor

Duties and Responsibilities:

1.      Fully understand the technical concepts being offered by the Group of Companies (GoC) in Green Energy Solutions (GES) (i.e. Renewable Energy, Energy Efficiency, Energy Storage, Electric Mobility, etc.) especially Solar PV Systems, Battery Energy Storage Systems (BESS), EV charging infrastructure, etc.

2.      Participate in proposal preparation, quotation, costing process/evaluation (if applicable) and participate in tender preparation and communicate with customer clearly in person and via official communication channels.

1.      To efficiently & effectively develop, manage and monitor investment projects such as GES (RE/EE/EV) investments for GoC  (exclusively for Solar PPA/EE EPC only).

2.      Maintain/manage a good relationship with Key Account Client (KAC) and help work closely with Project Team to resolve operational related matters (when necessary) to ensure a high-performance level is constantly maintained with KAC to position the GoC for obtaining more constant project leads which will be converted to sales revenue.

3.      Develop new relationship with potential new Key Account Client (KAC) by engaging on educating/perform marketing activities (i.e. New Product/Technology or Case Study presentation) to develop business opportunities  (i.e. new project to solve specific technical problem with the GoC’s technological solution). The end goal is to secure the potential KAC to be a permanent KAC after securing a project which contributes to the Group’s revenue and profitability.

4.      To understand the concept of promoting the GES solutions (offered by GoC) for different types of application across different industries. (For any assistance, employee shall seek training needs from supervisor or company subject experts (internally/externally).

5.      Gather customer business short/medium/long term needs/requirements to tailor the right solution with GoC’s  products & solutions to help the customer succeed in its project goals.

6.      To be aware of company’s/department’s Annual KPI (i.e. target revenue and profit) and stay on track. To discuss on solutions and challenges at any time to ensure alignment with all stakeholders to achieve KPI.

7.      To be aware of and counter the competitor’s threats in the market by educating the customer on GoC's key values and benefits during face to face presentation or during tendering.

8.      To always ensure that the key line of communication between client and GoC’s representatives is clear and declared as soon as possible (even when there are changes), this includes being the intermediary between the Project Team/Legal Team and the Client.

9.      Facilitate & discuss (with internal departments) strategy during tendering and Asset Management in order to meet the client goals (i.e. project delivery timeline, tender target price, technical solutions, client expectations, QHSE goals, etc.) 

10.  To always be up to date on the latest Strength/Weaknesses/Opportunity/Threats (SWOT) and engage with internal peers to help educate others on GoC’s key values and benefits in all its offerings when compared to external competitors.

11.  Update project status on a weekly basis in the tracking system as well as update the Supervisor/Manager on the current status of each Asset to Manage and/or Tender/Quotation being prepared.

12.  To research (latest industry trends, electricity industry regulations, etc.) and share knowledge on any changes required on GoC solutions for various applications with different clients and market segments when external law, regulations, environment, competitor activity develops against the GoC’s status quo.

13.  To perform & manage any other ad-hoc duties/tasked matters as assigned by the supervisor/management/manager.

Qualifications & Experience

• Power system and automation, power electronics and transmission, control engineering, electrochemistry and other related majors, with more than 3 years of project experience and a bachelor's degree or above.
• Familiar with new energy, electrical integration or photovoltaic related technologies, and can prepare system integration plans that meet project needs. Applicants with project experience in the photovoltaic or energy storage industry are preferred;
• Have good logical thinking, rigorous problem analysis ability, and quick learning ability; be diligent, proactive, strong in pressure resistance, and have keen insight into and capture of industry information

Duties and Responsibilities:

1.      Fully understand the technical concepts being offered by the Group of Companies (GoC) in Green Energy Solutions (GES) (i.e. Renewable Energy, Energy Efficiency, Energy Storage, Electric Mobility, etc.) especially Solar PV Systems, Battery Energy Storage Systems (BESS), EV charging infrastructure, etc.

2.      Participate in proposal preparation, quotation, costing process/evaluation (if applicable) and participate in tender preparation and communicate with customer clearly in person and via official communication channels.

1.      To efficiently & effectively develop, manage and monitor investment projects such as GES (RE/EE/EV) investments for GoC  (exclusively for Solar PPA/EE EPC only).

2.      Maintain/manage a good relationship with Key Account Client (KAC) and help work closely with Project Team to resolve operational related matters (when necessary) to ensure a high-performance level is constantly maintained with KAC to position the GoC for obtaining more constant project leads which will be converted to sales revenue.

3.      Develop new relationship with potential new Key Account Client (KAC) by engaging on educating/perform marketing activities (i.e. New Product/Technology or Case Study presentation) to develop business opportunities  (i.e. new project to solve specific technical problem with the GoC’s technological solution). The end goal is to secure the potential KAC to be a permanent KAC after securing a project which contributes to the Group’s revenue and profitability.

4.      To understand the concept of promoting the GES solutions (offered by GoC) for different types of application across different industries. (For any assistance, employee shall seek training needs from supervisor or company subject experts (internally/externally).

5.      Gather customer business short/medium/long term needs/requirements to tailor the right solution with GoC’s  products & solutions to help the customer succeed in its project goals.

6.      To be aware of company’s/department’s Annual KPI (i.e. target revenue and profit) and stay on track. To discuss on solutions and challenges at any time to ensure alignment with all stakeholders to achieve KPI.

7.      To be aware of and counter the competitor’s threats in the market by educating the customer on GoC's key values and benefits during face to face presentation or during tendering.

8.      To always ensure that the key line of communication between client and GoC’s representatives is clear and declared as soon as possible (even when there are changes), this includes being the intermediary between the Project Team/Legal Team and the Client.

9.      Facilitate & discuss (with internal departments) strategy during tendering and Asset Management in order to meet the client goals (i.e. project delivery timeline, tender target price, technical solutions, client expectations, QHSE goals, etc.) 

10.  To always be up to date on the latest Strength/Weaknesses/Opportunity/Threats (SWOT) and engage with internal peers to help educate others on GoC’s key values and benefits in all its offerings when compared to external competitors.

11.  Update project status on a weekly basis in the tracking system as well as update the Supervisor/Manager on the current status of each Asset to Manage and/or Tender/Quotation being prepared.

12.  To research (latest industry trends, electricity industry regulations, etc.) and share knowledge on any changes required on GoC solutions for various applications with different clients and market segments when external law, regulations, environment, competitor activity develops against the GoC’s status quo.

13.  To perform & manage any other ad-hoc duties/tasked matters as assigned by the supervisor/management/manager.

Qualifications & Experience

• Power system and automation, power electronics and transmission, control engineering, electrochemistry and other related majors, with more than 3 years of project experience and a bachelor's degree or above.
• Familiar with new energy, electrical integration or photovoltaic related technologies, and can prepare system integration plans that meet project needs. Applicants with project experience in the photovoltaic or energy storage industry are preferred;
• Have good logical thinking, rigorous problem analysis ability, and quick learning ability; be diligent, proactive, strong in pressure resistance, and have keen insight into and capture of industry information

The Application Consultant
is responsible for managing all software implementation and professional service delivery assigned. The requirements and key attributes required for this position are the Responsibilities:

Professional Services:

• Provide application and business analyst consulting services.
• Identify solutions by understanding client requirements and researching the options available in our software products.
• Develop functional specifications for customers.
• Conduct software implementation including education and training for customers.
• Develop and update project management documentation.
• Communicate with customers punctually and professionally.
• Project Management.
• Customer Support Services.
• Assist clients with software bugs/faults & inquiries.
• Help Desk Services for Software Support Services.

Skills & Attributes:

• Accountable and strong ownership in performing assigned tasks.
• Understanding of client service philosophies
• Knowledge of business practices, standard policies & procedures of the company's software products. Knowledge of Dealer Management Systems (DMS) and the automotive Industry will be an added advantage.
• Proficient with personal computer tools, preferably Microsoft Windows, Word, Excel, PowerPoint, and Project.

Outlook and Attitude:

• Motivated to work with minimal supervision.
• Desire to achieve set goals.
• Ability to deal with clients at all levels.
• Maintain a positive attitude towards your work, colleagues and customers.
• Respect the customer's requests, maintaining a polite attitude at all times.

Qualification:

• Degree in Computer Science, Information Systems, Business Administration, Accounting, or equivalent from a recognized Malaysian university.
• Working experience in implementing business applications such as HRMS, ERP, Accounting, and Manufacturing application software is an added experience.
• Interns are welcome to apply.

Perks & Benefits

• Dental Allowance.
• Medical Allowance.
• Travelling Allowance.
• 5-Days Work Week
• WFH Flexibility.
• Employees Provident Fund (EPF), Social Security Organization (SOCSO) insurance, and Annual leave.

• To service existing customer base and be proactive in identifying new customer
• To reactivate inactive / dormant customers to expand customer base
• To drive sales and ensure customers are updated with latest product offerings
• To prepare quotation, follow up on sales, and provide after sales service to customers within assigned territory
• To collaborate closely with SRI’s production and logistics teams to ensure smooth order progress
• To ensure customers' payments are made on a timely basis
• To provide regular status reports to sales management which include forecast, pipeline and activity summary information to ensure department KPIs are met
• To develop actionable sales strategies together with sales management in order to achieve and / or exceed the team sales target

Job Requirements:

• 1-2 years of working experience in a related field is an advantage
• Excellent in verbal and written communication in English and Malay, Mandarin is an added advantage
• Able to work independently, be highly motivated and target driven
  Proficiency in Microsoft Excel
• Experience with using Oracle Netsuite is a bonus

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Responsibilities:

• Define project goals and objectives.
• Monitor and analyze project effectiveness using qualitative and quantitative tools.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Educate employees in methods to ensure project continuity and completeness.
• Create detailed task lists and work effort assessment.
• Arrange short and long-term resource allocation plans based on input from all key players and team members.
• Manage schedules and risk management plans and provide serious deviations warnings hindering project results.
• Identify changes in work scope in the project plan.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• Evaluate and analyze with team risks and issues compromising project results and develop plans to mitigate them.
   

Requirements: 

• Proven work experience as a Project Planner or similar role.
• Familiarity in project management, from conception to delivery.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Knowledgeable with risk management and quality assurance control.
• Good working knowledge of Microsoft Project and Microsoft Planner.
• Hands-on experience with project management tools.

Perks & Benefits

• EPF
• SOCSO
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Annual Leave
• Company Trip
• Paid Sick Leave
• Annual Dinner

• 服務現有客戶群並積極尋找新客戶
• 重新激活不活躍/休眠客戶以擴大客戶群
• 推動銷售並確保客戶了解最新產品
• 為指定區域內的客戶準備報價、跟進銷售並提供售後服務
• 與SRI的生產和物流團隊密切合作，確保訂單順利進行
• 確保客戶及時付款
• 向銷售管理層提供定期狀態報告，其中包括預測、管道和活動摘要信息，以確保滿足部門 KPI
• 與銷售管理人員一起制定可行的銷售策略，以實現和/或超越團隊銷售目標

工作要求：

• 具1-2年相關領域工作經驗者優先
• 擅長英語和馬來語口頭和書面交流，普通話是額外優勢
• 能夠獨立工作，有高度的積極性和目標驅動
  熟練使用 Microsoft Excel
• 有使用 Oracle Netsuite 經驗者優先

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

應用顧問
負責管理分配的所有軟體實施和專業服務交付。該職位所需的要求和關鍵屬性是職責：

專業的服務：

• 提供應用和業務分析師諮詢服務。
• 透過了解客戶需求並研究我們軟體產品中可用的選項來確定解決方案。
• 為客戶制定功能規格。
• 進行軟體實施，包括對客戶的教育和培訓。
• 開發和更新專案管理文件。
• 準時、專業地與客戶溝通。
• 專案管理。
• 客戶支援服務。
• 協助客戶解決軟體錯誤/故障和查詢。
• 軟體支援服務的幫助台服務。

技能與屬性：

• 在執行分配的任務時有責任心和強烈的主人翁精神。
• 了解客戶服務理念
• 了解公司軟體產品的業務實務、標準政策和程序。了解經銷商管理系統 (DMS) 和汽車行業的知識將是一個額外的優勢。
• 精通個人電腦工具，最好是 Microsoft Windows、Word、Excel、PowerPoint 和 Project。

展望與態度：

• 有動力在最少的監督下工作。
• 渴望實現既定目標。
• 能夠與各個層級的客戶打交道。
• 對工作、同事和客戶保持積極的態度。
• 尊重顧客的要求，並始終保持禮貌的態度。

資質：

• 電腦科學、資訊系統、工商管理、會計或馬來西亞認可大學的同等學歷。
• 實施 HRMS、ERP、會計和製造應用軟體等業務應用程式的工作經驗是額外的經驗。
• 歡迎實習生申請。

津貼和福利

• 牙科津貼。
• 醫療津貼。
• 旅行津貼。
• 每週工作 5 天
• 在家工作的彈性。
• 僱員公積金 (EPF)、社會保障組織 (SOCSO) 保險和年假。

義務與責任：

1. 充分理解集團公司（GoC）在綠色能源解決方案（GES）（即可再生能源、能源效率、儲能、電動車等）中提供的技術概念，特別是太陽能光電系統、電池儲能係統（ BESS）、電動車充電基礎設施等

2. 參與提案準備、報價、成本計算/評估（如果適用）並參與標書準備，並親自和透過官方溝通管道與客戶進行清晰的溝通。

1. 有效率、有效地開發、管理和監控投資項目，例如 GoC 的 GES (RE/EE/EV) 投資（僅適用於太陽能 PPA/EE EPC）。

2. 維持/管理與大客戶客戶 (KAC) 的良好關係，並幫助與專案團隊密切合作，解決營運相關問題（必要時），以確保與 KAC 持續保持高績效水平，以使 GoC 獲得更多收益持續的項目線索將轉換為銷售收入。

3. 透過參與教育/開展行銷活動（即新產品/技術或案例研究演示）與潛在的新大客戶客戶 (KAC) 建立新關係，以開發人員機（即利用 GoC 技術解決特定技術問題的新專案）解決方案）。最終目標是在獲得有助於集團收入和盈利能力的項目後，確保潛在的 KAC 成為永久的 KAC。

4. 了解不同產業的不同類型應用程式推廣 GES 解決方案（由 GoC 提供）的概念。 （如需任何協助，員工應向主管或公司主題專家（內部/外部）尋求培訓需求。

5. 收集客戶業務短期/中期/長期需求/要求，利用 GoC 的產品和解決方案客製化合適的解決方案，幫助客戶成功實現其專案目標。

6. 了解公司/部門的年度KPI（即目標收入和利潤）並保持在正軌上。隨時討論解決方案和挑戰，以確保與所有利害關係人保持一致以實現 KPI。

7. 透過在面對面演示或招標期間向客戶介紹 GoC 的關鍵價值和優勢，了解並應對市場上競爭對手的威脅。

8. 始終確保客戶和 GoC 代表之間的關鍵溝通管道清晰並儘快公佈（即使有變化），這包括充當專案團隊/法律團隊和客戶之間的中介。

9. 在招標和資產管理期間促進和討論（與內部部門）策略，以滿足客戶目標（即專案交付時間表、投標目標價格、技術解決方案、客戶期望、QHSE目標等）

10. 始終了解最新的優勢/劣勢/機會/威脅 (SWOT)，並與內部同行合作，幫助其他人了解 GoC 與外部競爭對手相比的所有產品的關鍵價值觀和優勢。

11. 每週在追蹤系統中更新專案狀態，並向主管/經理更新每項待管理資產和/或正在準備的投標/報價的當前狀態。

12. 當外部法律、法規、環境、競爭對手活動不利於GoC 的狀況時，研究（最新的行業趨勢、電力行業法規等）並分享針對不同客戶和細分市場的各種應用的GoC 解決方案所需的任何變化的知識現狀。

13. 執行和管理主管/管理階層/經理指派的任何其他臨時職責/任務事項。

資格和經驗

• 電力系統及其自動化、電力電子與傳動、控制工程、電化學等相關專業，具備3年以上專案經驗，學士及以學歷。
• 熟悉新能源、電氣整合或光伏相關技術，能夠編製滿足專案需求的系統整合方案。有光電或儲能產業專案經驗者優先；
• 具有良好的邏輯思考、嚴謹的問題分析能力、快速的學習能力；勤奮、積極主動、抗壓性強，對業界資訊有敏銳的洞察與捕捉能力

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

Job Description :

• Responsible for bringing in sales related to corporate training and inhouse development workshops/courses
• Target medium and large size companies, including GLC, PLC and MNC.
• Exceed team and individual sales targets set by Sales Manager
• Plan outbound calls & field visit to provide the appropriate level of service to existing customers with a focus on retaining/expanding existing volume & business relationships. Priority Customers Compulsory visit on every month.
• Able to give good training proposals to customers to solve their staff talents gaps, needs and wants
• Increase the value proposition to existing customer through cross-selling, up-selling and down-selling.

Job Requirements

• At least 02 - 03 years of working experience dealing with GLC or Government authority
• Prior experience and strong network in related field a plus.
• Outgoing, extroverted, enjoys working with people.
• Proficient in major languages with effective speaking and writing skills.
• Own vehicle and willingness to travel within Peninsular Malaysia
• Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

責任

• 有效率地處理報價單、發票和其他銷售文件。
• 與客戶協商價格和條款。
• 維護和更新 CRM 系統以追蹤銷售業績。
• 及時跟進詢價和報價。
• 有效處理客戶回饋和投訴。
• 每月管理債務人的收款。
• 為管理層準備預算和採購計劃。
• 與外部培訓師和團隊成員協調培訓安排。
• 根據 ISO 標準制定和更新業務 SOP。
• 進行培訓、促銷和活動的行銷活動。
• 安排和組織培訓後勤工作，包括場地和材料。
• 與 HRD Corp. 協調 HRD 可索賠課程的提交。
• 管理政府機構的培訓提交和批准。
• 協調訓練、會議和電話會議的後勤工作。
• 協助安排和協調訓練課程。
• 在課程之前、期間和之後與參與者溝通。
• 在虛擬培訓課程期間提供技術支援。
• 維護培訓和認證計劃的文檔。
• 每次課程結束後收集學員和培訓師的回饋。
• 確保及時評估流程並準備培訓報告。
• 與外部培訓師合作以維持 TMS 品質。
• 透過準備材料支持培訓發展。
• 向客戶和潛在客戶介紹 SPS 產品和服務。
• 與團隊成員合作進行銷售和行銷活動。
• 根據客戶協議支援活動或事件。
• 與可靠的機構或培訓機構建立聯繫。
• 尋求與政府和國際組織的合作。
• 根據需要參加 SPS 活動、貿易展覽或會議。

要求

以下特徵、技能和態度涵蓋了成功的訓練協調員角色所需的基本品質。

• 組織與時間管理：有效管理任務，決定優先順序
  截止日期，並維持工作流程的秩序。
• 溝通與人際溝通能力：與客戶清晰溝通，
  培訓師和團隊成員，同時積極傾聽並同情他們的需求。
• 解決問題和適應性：快速識別問題，找到實用的解決方案，並適應不斷變化的優先事項和程序。
• 以客戶為中心和服務為導向：為客戶提供卓越的服務，及時解決他們的需求和疑慮。
• 技術熟練度和分析思維：熟練使用 CRM 系統和軟體，同時分析資料以做出明智的決策。
• 積極主動、堅韌的態度：採取主動、預見挑戰並
  樂觀地從挫折中恢復過來。
• 協作和領導能力：在團隊內有效工作，指導外部培訓師和同事實現共同目標。
• 持續學習和文化敏感度：隨時了解產業趨勢、法規和最佳實踐，同時尊重不同的觀點和背景。
• 信心與責任：充滿信心地完成任務，採取行動
  對結果負責，並在所有互動中保持誠信。
• 創造力和足智多謀：創新思考，有效利用可用資源來發展解決方案和方法。
• 網路與保密：與業界建立專業關係
  合作夥伴，同時保持敏感資訊的機密性。
• 資格：至少擁有SPM資格

*SPS總部距離地鐵站僅500m*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

Job Qualifications :

- Candidate must possess at least a Degree in Marketing, Advertising, Business or equivalent.
- Minimum of 5 years of experience in brand and marketing roles, with a strong emphasis on strong Social Media & Digital Advertising experience
- Proficiency in MS Office, including Word, PowerPoint and Excel

- Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client
- Able to work independently with minimum supervision.
 

Job Responsibilities :

- Proven expertise in strategic, digital, and on-ground marketing.
- In-depth knowledge of digital channels: SEO, SEM, social media, email, and content marketing.
- Track record of successful digital campaigns, demonstrating creativity and brand-building prowess.
- Manage relationships with media outlets and influencers.
- Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

Job Qualifications :

- Candidate must possess at least a Degree in Marketing, Advertising, Business or equivalent.
- Minimum of 5 years of experience in brand and marketing roles, with a strong emphasis on strong Social Media & Digital Advertising experience
- Proficiency in MS Office, including Word, PowerPoint and Excel

- Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client
- Able to work independently with minimum supervision.
 

Job Responsibilities :

- Proven expertise in strategic, digital, and on-ground marketing.
- In-depth knowledge of digital channels: SEO, SEM, social media, email, and content marketing.
- Track record of successful digital campaigns, demonstrating creativity and brand-building prowess.
- Manage relationships with media outlets and influencers.
- Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis