Total 1,215 Software Test Engineer job vacancies in D20 Bishan, Ang Mo Kio

Job Description & Requirements

• Design and develop software for automated semi-conductor process equipment.
• Improve equipment performance through CIPs and other development initiatives.
• Support field work to upgrade and resolve customer issues.

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or it’s equivalent.
• At least 5 years’ experience in programming on Windows (XP and above) environment.
• Good experience in C++, VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent team player.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Software Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Typically 2-8 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies (such as but not limited to C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework, Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular)
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

ONE LOGIS is a Singapore-based Digital Logistics Solutions provider that has been serving the Logistics business community across Asia for over 15 years.

We help both Logistics and Supply Chain companies at every stage of their business to increase their productivity through digital transformation initiatives. This is done through matching their business goals with the most appropriate technology.

We are looking for an individual who is highly motivated and enthusiastic in working on software development to join our team. The successful candidate will have the opportunity to influence the evolution of technology at One Logis and lead mission critical projects early in your career. Your design and code will contribute to solving some of the most complex technical challenges in the areas of customer relationship management, enterprise resource management, data systems, optimization and scalability.

If this opportunity interests you, apply and come chart your own path at One Logis!

Key Job Responsibilities

• Collaborate, Train and Learn remotely with experienced engineers to conceive, design, and bring innovative application products and services to market.
• Ability to design and code the right solutions starting with broadly defined problems.
• Work in an agile environment to deliver high-quality software.

Basic Qualifications

• Minimum Diploma or its equivalent in related fields of Computer Science.
• Experience in PHP development on Laravel framework.
• Have minimal 3 to 5 years of software development working experience.
• Fresh graduates are encouraged to apply as well
• Strong grasp of SQL and proven experience in relational databases – MS SQL.
• Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving, and complexity analysis.

Preferred Qualifications

• Experience in Ionic Mobile App development.
• Experience with distributed, multi-tiered systems, algorithms, and relational databases.
• Ability to effectively articulate technical challenges and solutions.
• A keen to learn new skills attitude.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly

Requirements for Software Engineer (System):

(a) Responsibilities:

Working with a back-office development team, the candidate will be responsible for the delivery of the software solution for a high volume and performance-intensive back office of an Automatic Fare Collection (AFC) system. The ideal candidate must have experience in software modernization, cloud computing, and database development, as well as a strong background in software development and programming languages.

The activities required to be performed shall include the following:

• Gather requirements from stakeholders;

• Design, develop and maintain of the software;

• Prepare and submit deliverables throughout the software development lifecycle, such as Business Rules, Software Requirement Specifications, Software Architecture Documents, Design Specification, Interface Specifications, Source Code, Testing Specification, Operation and Maintenance Manual, Training Manual, and other documents as required by the Authority;

• Assist the Authority with day-to-day application support issues;

• Liaise with users on requirements, design, and testing issues.

b. Qualifications & Requirements:

• Recognized degree in Computer Science, IT, or engineering with at least 5 years of relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentation;

• Fresh graduates with relevant knowledge and experience in the mentioned technologies are also welcome to apply;

• Experience in analyzing requirements, designing, developing, and delivering complex enterprise applications in Enterprise Java, web, and programming on UNIX Linux, and Windows environments;

• Experience in Automatic Fare Collection (AFC) system;

• Experience in Spring Framework and Spring Boot;

• Experience in Cloud Computing, Kubernetes & Dockers, and AWS Services like Amazon ECS Fargate, AWS RDS & Lambda will be an advantage.

• Experience in Software Modernization, Containerization, and Microservices will be an advantage;

• Experience in database design, development and performance tuning;

• Experience in Kafka, MQ, Service Mesh, and Snowflake will be an advantage.

• Familiarity with Agile development methodology and continuous integration will be an advantage;

• Familiarity with EMV and Payment Card Industry Data Security Standard (PCI DSS) will be an advantage;

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

We’re searching for a Test Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

As a Test Manager, you must be able to deliver testing services for project/application with a team of test specialists. Be capable of planning testing strategy, preparing and reviewing test documentation, scheduling testing activities and allocating work to junior staff, develop team members through guidance, mentoring and coaching. The Test Manager will require excellent communication skills and be able to liaise with clients and project team managers at various levels.

What we seek to accomplish together:

• Project testing leadership and management.
• Develop and implement a comprehensive testing strategy.
• Lead the testing team, motivating and mentoring team members.
• Provides effort and time estimates for testing activities and identify manage testing dependencies.
• Directs and works along with team to build optimized test scenarios, develop models and test cases.
• Develop comprehensive test plan for all the project testing cycles.
• Lead execution of test cases and management of defect cycle.
• Collaborate closely with the client to ensure alignment and address their testing requirements.
• Maintain clear and consistent communication with stakeholders through periodic test reports and presentations, highlighting testing milestones, progress, and potential risks.
• Proven experience using Test Management tools like JIRA
• Proven experience of Performance Test management of complex hybrid IT Landscape.
• Proven experience managing Hybrid teams based onsite as well as Offshore.

A little about you:

• At least 7 years of experience leading project testing for custom or package implementations.
• Proven expertise in test planning and management.
• Solid knowledge of testing methods, processes and tools.
• Excellent analytical and problem-solving skills.
• Exceptional communication, collaboration, and leadership skills.
• Demonstrated ability to manage project testing effectively under pressure and within tight deadlines.
• Experience working in a fast-paced and agile environment
• Possess excellent verbal, written and presentation skills;
• Self-driven, detail-orientation
• Ability to work collaboratively and productively with globally dispersed teams
• Ability to manage ambiguity, yet producing tangible results
• Ability to effectively manage challenging situations without loss of focus when under pressure
• Having interdisciplinary background and industry knowledge to work with a diverse range of companies

Please email your CV to hr_admin@acpcomputer.edu.sg

(a) Responsibilities:

Working in a team to design and develop a real-time, reliable and secured e-payment devices that process millions of public transport commuters’ cards daily.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture

Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

(b) Qualifications & Requirements:

• Degree in Electrical, Electronics, Computer Engineering, Computer Science, or a relevant discipline.

• Developed software in at least one full software development lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modeling

• Good knowledge and experience in C++ on embedded platforms (e.g., QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming, and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in the following areas of the Scrum AGILE methodology process is a plus:

o Scrum AGILE methodology process

o Develop and integrate embedded devices with cloud platforms

o Develop and integrate vehicle-side information technology for public transport (ITxPT) services, like GNSS and AVMS services.

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Software Engineer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

A little about you:

• Typically 8-15 years’ experience with substantial project work in software development
• Possess relevant system development / maintenance experience using .Net/Java-related technologies (such as but not limited to C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework, Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

What you might also need to have:

• Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
• Knowledge or experience in Outsystems
• DevOps knowledge, understanding of major DevOps tools

Email to: hr_admin@acpcomputer.edu.sg

Requirements for Software Engineer (Devices):

(a) Responsibilities:

The successful candidate will be responsible for the design and development of one or more devices that are part of an integrated e-payment Fare Collection System. The successful candidate will also be involved in the software development lifecycle from the definition of requirements to design and development, and testing.

The activities required to be performed shall include the following:

• Requirements gathering;

• Design, development, and maintenance of the software;

• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Documents, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manuals, Training Manual, and other documents as required in the standard adopted by the Authority;

• Assist the Authority with day-to-day application support issues; and

• Liaise with users on the requirements, design, and testing issues.

(b) Qualifications & Requirements:

 Tertiary qualification in Electrical/ Electronics/ Mechanical Engineering/ Computer Science or a relevant discipline

 At least 3 years in software development and system integration

 Experiences in C++ application development in Windows/Embedded platforms

 Knowledge or work experience in the following areas is an added advantage:

➢ Java application development

➢ Web application using HTML/HTML5, JavaScript, and JavaScript Framework (i.e. AngularJS, ExtJS, JQuery, Bootstrap)

➢ Interfacing with database (i.e. MS SQL, Oracle, MySQL) using ODBC/JDBC and SQL

➢ Multi-tier software architecture design and implementation

➢ Object-oriented software design and UML modelling

➢ Virtualization using Containerisation (e.g. docker)

➢ Applications development and deployment into Commercial Cloud (e.g. AWS)

➢ Application development for Desktops / Workstations

➢ Web services in Commercial Cloud (e.g. AWS)

➢ AWS Lambda Functions using Python or JavaScript

➢ Single Sign-on solutions (e.g. OAuth, Open ID Connect, SAML)

➢ Secure communication (e.g. MQ, SFTP, FTP-S)

• Strong analytical and problem-solving skills

• Resourceful and self-motivated team player

• Good written and verbal communication skills in English

Overview

The Application Test Engineer is responsible to develop automation scripts based on the test scenario. The scripts to conform to standards and are delivered with quality, meeting schedule and requirements.

What we seek to accomplish together:

• Designing and developing test automation scripts based on the requirements provided
• Using test automation guidelines
• Collaborate with Business Analyst (BA) and software engineers to develop the automation scripts
• Advise project team on design consideration to facilitate meeting of requirements.
• Advise business analysts and/or customers on the testing requirements and test techniques
• Participate in the integration testing, system testing, User Acceptance Test (UAT) activities to ensure the smooth execution of automation scripts in respective environment.
• Analyze test results and work with respective teams to resolve issues such as defect open and resolution rate, bottlenecks in performance and other defects
• Prepare test reports & maintain up-to-date documentation
• Manage security testing and non-functional testing activities and ensure the planned test activities are completed as scheduled

A little about you:

• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 4 years or more of experience as Application Test engineer
• Experience with TOSCA Automation testing tools.
• Familiar with Unix/Linux commands, Shell Scripting and Windows Powershell
• Familiar with Financial banking domain (Payment / Securities systems) will be added advantage
• Experience using scrum-based software development tools like JIRA, confluence
• Preferably to have experience in integration with DevOps & CI/CD
• Excellent design, strong communication both oral & written and working in a medium to large teams

• Knowledge and strong hands on working experience in at least one of the following is a must: C#, ASP.NET.

• Good foundation in OO related concepts is required.

• Understands technical and functional design requirements

• Implement applications using Microsoft and development tools in N-Tier environment.

• Coordinate and conduct unit testing, System Integration Test and User Acceptance Test.

• Freshers are welcome to apply

Responsibilities:

• Develop existing programs by analyzing and identifying areas for modification. Execute full software development lifecycle using primarily Java and/or C++ programming.
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems.
• Integrate new software components into a fully functional software system. Perform impact analysis and coordinate implementation. Monitor and improve the system.
• Develop software verification plans and quality assurance procedures.
• Document, write operational documentation and maintain software functionality
• Maintain and improve existing codebases and peer review code changes.
• Research and use new technologies where relevant.
• Provide a detailed level of technical assistance to the customers.
• Support customers by responding within the designated SLA. Proactively update customers and ensure they are satisfied with our support service.
• Maintain existing systems by monitoring and correcting software defects. Improve system quality by identifying issues and common patterns, and developing standard operating procedures.
• Troubleshoot, debug and upgrade existing systems. Investigate root cause of the issues, develop corresponding solutions for customers while understanding their needs.
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications.

Requirements:

• Diploma or Bachelor’s degree in Computer Science, Information Technology, Engineering or related studies.
• All-round communication skills and ability to work collaboratively with team members as well as customers (end-users).
• Proficiency in software engineering tools and programming languages, preferably Java and/or C++. Experience in developing or supporting mission critical system is advantageous.
• 2 to 5 years’ relevant software development and support experience.
• Experience in various operating systems such as Windows, and Linux.
• Familiarity in databases such as MS SQL Server and/or Oracle etc.
• Knowledge of algorithms and data structures
• Ability to gather and document requirements translate them into specifications.
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Commitment to providing the best experience possible for customers

We are seeking an experienced Software Developer to join our dynamic team. The ideal candidate will have a minimum of 5 years of experience in software development, with a strong background in creating innovative solutions, mobile applications, and backend APIs. As a Software Developer, you will be responsible for both individual contributions and collaborative teamwork to deliver high-quality software solutions.

Responsibilities:

• Design, develop, and maintain software applications, including mobile apps and backend APIs, to meet business requirements and technical specifications.
• Collaborate with cross-functional teams to gather requirements, define project scope, and identify technical solutions.
• Write clean, efficient, and well-documented code following best practices and coding standards.
• Perform code reviews, debugging, and troubleshooting to ensure software quality and performance.
• Work closely with product managers, designers, and QA engineers to deliver projects on time and within budget.
• Stay updated with the latest technologies, tools, and trends in software development to continuously improve skills and contribute to innovation.
• Participate in Agile development methodologies, including sprint planning, stand-up meetings, and retrospectives.
• Mentor junior developers and contribute to knowledge sharing within the team.

Requirements:

• Minimum 5 years of professional experience in software development. Preferably familiar with financial institutions and / or healthcare customer requirements.
• Proficiency in programming languages such as Java, JavaScript, Python, or similar.
• Experience in developing mobile applications for iOS and/or Android platforms using frameworks such as React Native, Flutter, or native development.
• Strong understanding of backend development concepts and experience with server-side technologies, such as Node.js, Django, Flask, or similar.
• Knowledge of database systems, SQL, and NoSQL databases.
• Familiarity with version control systems, such as Git.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Knowledge of containerization and orchestration technologies, such as Docker and Kubernetes.
• Familiarity with CI/CD pipelines and automated testing frameworks.
• Experience with DevOps practices and tools for infrastructure as code.
• If you are passionate about software development and eager to contribute to innovative projects, we encourage you to apply for this exciting opportunity.

• Strong technical knowledge and development experience in supporting enterprise-level Java applications.

• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

• Minimum 3 years relevant experience to code in Java.

• Minimum 3 years relevant experience with Crystal report is preferred.

• Experience in Gitlab, IBM WebSphere, batch job development framework such as Quartz, Spring Batch is a plus.

• Development experience with Message Queues is good to have.

• Experience with databases and SQL query language, preferably on Oracle database.

• Familiarity with software development life cycle (SDLC) and ITIL principles.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Assistant Team Lead oversees a team of Software Engineers, guiding them through the entire software development lifecycle from analysis to deployment. They ensure adherence to project plans, maintain code quality, and provide technical assistance to customers while staying updated on emerging technologies and industry best practices. A strong background in software engineering, excellent leadership skills, and a commitment to delivering high-quality solutions are essential for success in this role.

Be Part of Our Success

• Lead a group of Software Engineer
• Execute full software development lifecycle
  Develop existing programs by analyzing and identifying areas for modification
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document, write operational documentation and maintain software functionality
• Deploy programs and evaluate feedback
• Comply with project plans
• Maintain and improve existing codebases and peer review code changes
• Investigate and use new technologies where relevant
• Provide a detailed level of technical assistance to the customers
• Support customers by responding within the designated SLA
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs
• Perform impact analysis and coordinate implementation
• Monitor and improve the system
• Carry out routine maintenance work
• Exceed customer expectations by providing outstanding customer service
• Proactively update customers and ensure they are satisfied with our support service
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
• Work closely with team members and Solution Architect
• Troubleshoot, debug and upgrade existing systems
• Maintain systems by monitoring and correcting software defects
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems
• Support Pre-sales and tender proposal.

Qualities We Value

• Proficiency in software engineering tools
• Ability to document requirements and specifications
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Outstanding all-round communication skills and ability to work collaboratively
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Ability to manage and grow existing customer relationships by delivering high-quality support
• Commitment to providing the best experience possible for customers
• Experience in mission critical system is advantageous
• Technical expertise in the following areas is preferred:Ability to develop software in programming languages such as Java, C++
  Experience in various operating systems such as Windows, Linux
  Familiarity in databases such as MS SQL etc.
  Knowledge of algorithms and data structures
  

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities:

• Execute full software development lifecycle
• Develop existing programs by analyzing and identifying areas for modification
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedure
• Document, write operational documentation and maintain software functionality
• Deploy programs and evaluate feedback
• Comply with project plans
• Maintain and improve existing codebases and peer review code changes
• Investigate and use new technologies where relevant
• Provide a detailed level of technical assistance to the customers
• Support customers by responding within the designated SLA
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs
• Perform impact analysis and coordinate implementation
• Monitor and improve the system
• Carry out routine maintenance work
• Exceed customer expectations by providing outstanding customer service
• Proactively update customers and ensure they are satisfied with our support service
• Able to support 24x7 within team rotation arrangement will be added advantage
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
• Work closely with team members
• Troubleshoot, debug and upgrade existing systems
• Maintain systems by monitoring and correcting software defects
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems

Requirements:

• Bachelor’s degree in computer science, information technology, or related field
• Proficiency in software engineering tools
• Ability to document requirements and specifications
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Outstanding all-round communication skills and ability to work collaboratively
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Ability to manage and grow existing customer relationships by delivering high-quality support
• Commitment to providing the best experience possible for customers
• Experience in mission critical system is advantageous
• Technical expertise in the following areas is preferred:

1. Ability to develop software in programming languages such as Java, C++
2. Experience in various operating systems such as Windows, Linux
3. Familiarity in databases such as MS SQL etc.
4. Knowledge of algorithms and data structures