Total 18 Social Media Analyst job vacancies in Sales / Marketing category in George Town

Job Description & Requirements

• Gather, organise, maintain critical supply and demand data related to global vegetable oils.

• Keeping organized records of data, documents, models, and historical reports to facilitate analysis and forecast while continue refining data and information resource networks.

• Develop price related statistical models to create an edge over the industry.

• Interpret and assemble data for forecasts and benchmark it against the market.

• Act as one of the gatekeepers of supply and demand information to streamline collection, dissemination and protection of our proprietary data and information.

• Provide consultation to trading teams in form of information database and any analysis report upon request.

• Keeping abreast of global developments in the industry, such as, renewable energy, weather and vegetable oils substitutions.

• Co-lead weekly fundamental analysis meetings, highlighting key changes to both supply and demand, providing explanations and revisiting forecast on these factors.

• Clearly communicate findings and analysis, using charts and graphs as supports.

• Build and maintain contacts with key industry players.

JOB REQUIREMENTS:

EDUCATION

• Bachelor Degree in Business, Finance, Engineering or equivalent

EXPERIENCE

• At least 1 – 3 years of relevant working experience

• Good knowledge of the whole industry (plantation -> refining ->consumers) and competing vegetable oils

• Good knowledge on the physiology of palms trees

• Good understanding of various trading strategies

• Good contacts with key players in the industry

• Strong database and programming skills

PERSONALITY TRAITS

• Strong communication skills to interact internally and externally

• Strong ability to organize large amounts of data required to design models and maintain data bases.

• Strong ability to sieve through large amounts of data to “cut to the chase”

• Enterprising character to uncover the next opportunity

Social, Emotional and Mental Health (SEMH) Academic Instructor Grade 8 -10 - £22,619 - £31,638 Salary range depends on experience and is based on 37 hrs per week, term time (plus one week for training) Required for one year in the first instance, with a view to a permanent contract Start date: ASAP Applications are sought from committed academic Instructors who have experience in working with students who display Social, Emotional and Mental Health needs. We require the successful applicant to plan and deliver a range of lessons within the provision, support, and contribute to the students’ effective learning experiences and provide targeted interventions. In addition, they will play a part with support from colleagues in curriculum planning, safeguarding, EHCP reviews and family relationships. This is a truly unique opportunity, to help play a major role in the development of our SEMH learning centre, as a standalone school. The SHINE Centre educates 15 secondary age students, in a bespoke Learning centre, located within The Winstanley School, but self-contained, with its own dedicated staff. The centre runs as a ‘school within a school’. The SHINE Centre name reflects the values that are already embedded within The Winstanley School – Supporting others, Hard work, Independence, Never giving up, and Excellence. We have high expectations of all staff within the LiFE Multi Academy Trust, which makes it an exciting and innovative place to work. Student and staff success is vitally important to us and we will endeavour to provide the environment and leadership conditions to let you do what you do best. The closing date for completed applications is 9am on Tuesday 7th May 2024 Please contact the school office or email for further details and application form. LiFE Multi Academy Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment will be subject to a DBS check and an online search. At LiFE Multi Academy Trust we embed the principles of equality, diversity and inclusion into everything we do. As a Trust we actively encourage applications from those in minority groups and with diverse backgrounds. The Winstanley School, Kingsway North, Braunstone Town, Leicestershire, LE3 3BD Executive Headteacher: Dave Bennett

We are seeking a highly motivated and detail-oriented Marketing Intelligence and Data Analyst Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in data analysis, visualization, and interpretation within a dynamic and innovative Healthcare Diagnostics environment.

Key Responsibilities:

- Assist in collecting, cleaning, and organizing data from various sources.

- Perform data analysis to identify trends, patterns, and insights.

- Create visualizations and reports to communicate findings effectively.

- Support the team in developing and maintaining databases.

- Collaborate with team members to contribute to ongoing projects.

- Document control of marketing materials.

- Ad-hoc tasks as required by Managers.

Qualifications:

- Currently pursuing a degree in Biological Sciences, Biomedical Sciences, Pharmacy, or related field.

- Strong analytical skills with the ability to work with large datasets.

- Skilled in data analysis tools such as Excel, and preferably Power BI or SQL, Python, R.

- Excellent communication and teamwork skills.

- Ability to work independently and manage time effectively.

- Organized and meticulous individual.

Benefits:

- Hands-on experience in real-world data analysis projects.

- Mentorship from experienced professionals in the field.

- Opportunity to contribute to meaningful projects and make an impact.

- Networking opportunities within the company.

If you are passionate about data analysis and eager to learn in a fast-paced environment, we encourage you to apply for this internship.

Job Description

We are seeking an experienced IT Analyst Specialist with a focus on Application development and Improvement to join our team. The ideal candidate will have a strong technical background and a passion for coding and improvement.

The successful candidate will join the Team that is responsible for establishing and governing the software development and application support processes, ensuring compliance with the established policies and guidelines. The team also looks into areas of improvement in the IT Delivery Team and other departments.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

Job Scope (Process Improvement and Internal Projects)

The successful candidate will have the opportunity to work on the following functions:

Primary Function:

(A) Responsible for Application Development, including but not limited to the following:

· To support the development, support, and maintenance of the internally developed back- office application solutions and governance enforcement systems and tools. e.g., billing system, customer registration system, etc.

· Identify IT Delivery improvement opportunities and support requests from other teams or departments that have identified process or productivity improvement opportunities.

· Creating and maintaining projects that use different technologies such as automation, BI reports, and .Net programming language

· Stay up-to-date with emerging trends and technologies.

· Develop and enforce coding practices.

Secondary Function:

The Team is also handling the following functions, and the successful candidate may be assigned to assist with these functions:

· DevOps process: design, implement, and maintain the continuous integration and deployment pipeline for our software applications.

· Support Audits

- This includes external compliance audits for areas responsible by the IT Dept., i.e., ISO 22301, Finance Audit, ISO 27001, etc.

· Application Security

- To work with the application security IT analyst to enforce Security practices.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience or knowledge in the following areas:

· Understanding the SDLC and agile processes

a. Should have working experience or knowledge in the following Programming language:

• C#.NET
• WCF / Web API
• Angular / ReactJS
• JavaScript/ Typescript

b. Json and XML formats and technologies

c. MS SQL Server 2016 or above

d. Object-oriented design concept

· It is an added advantage if you have experience or knowledge with:

a. Agile Scrum Development Methodology

b. BI tools like Qliksense and Splunk

c. Container Development

d. DevOps

e. Cybersecurity

OTHER REQUIREMENTS

· Should have the following soft skill attributes:

o Strong analytical and problem-solving skills

o organized and able to handle multiple projects concurrently.

o Collaboration with users, product owners, and development teams to deliver solutions.

o Self-motivated to pick up skills required to support the project requirements.

o Must have good command of English, written, verbal, and presentation skills.

o Proactive, out-of-the box thinker, detail-oriented, with strong organizational, analytical, and problem-solving skills.

o Self-starter, both a team player and able to work independently and adjust to changing priorities; critical and strategic thinker; negotiator; and consensus builder.

In this role, you will be a key part of FP&A process for the entire MIMS group. You will support CEO and business unit leaders by timely generating reports/analysis, leveraging your financial and strategic thinking skills.

Job Responsibilities:

The role and responsibilities of FP&A Senior Analyst is to support either of entire company or a specific business unit out of 5 ones.

· Company level strategy planning and execution support

o Support company level strategy planning, including discussion with senior management and preparing materials for their decision-making

o Manage and execute budgeting and forecasting at company level

o Prepare monthly reporting materials in relation to business progress and give sharp implications to management through analysis

o Improve operational process to enable the above activities by collaborating with BPR team under Corporate Planning

· Business unit level strategy planning and execution support

o Support specific business strategy planning, including discussion with business heads and preparing materials for their decision-making

o Manage and execute budgeting and forecasting at business level

o Prepare monthly reporting materials in relation to business progress and give sharp implications to business heads through analysis

o Design and monitor KPIs which fit to the business strategy

o Improve operational process to enable the above activities by collaborating with BPR team under Corporate Planning

· Others

o Organize and facilitate Executive Committee meetings and the similar

o Ad-hoc projects to deal with company-level material matters

Requirements:

· More than 3 years experience of Corporate Planning or Finance related field

· Analytical ability and insight enabling to find implication to business strategy based on financial data

· Commercial and business acumen and ability of understanding multiple business models and their strategy deeply

· Effective written and oral English communication skills

· Persistence and strong sense of responsibility

· Self-driven and passionate professional

· Advanced analysis and data process skill using MS Office Excel (Formula, Power Pivot

·Skills of Power BI preferred

· Work experience of improving complicated business process across teams preferred

Main responsibilities

As an IT Business Analyst, you will be leading and contributing to projects related the maintenance and enhancement of the solution in collaboration with the business users, the developers and the IT support. This will cover the whole cycle from requirement gathering, specifications and testing until the delivery to production including the following responsibilities:

• Liaise with IT business lines contacts for clarification and understanding of requirements.
• Analyze functional impacts considering technical constraints with technical lead’s help
• Prepare and present functional aspects of changes/evolutions to developers
• Draft detailed functional specifications/users stories for developers, in line with general specifications or list of requirements provided by project manager / Business Analysts
• Support the technical development team in any functional aspects.
• Organize and keep up to date detailed functional documentation
• Develop tests strategy in coordination with project manager / Business Analysts
• Conduct continuous testing in development environment for development monitoring
• Prepare and execute functional test cases for system verification
• Support and coordinate the User Acceptance Test
• Analyze and/or solve functional problems in coordination with developers

Qualifications and Profile

• At least 8 years of experience as a business analyst in a financial organization
• Exposure to the Capital Markets system Summit as a preference or similar such as Murex, Calypso, Sophis, Front Arena, Kondor, Opics...
• Experience in Financial IRD products and Capital Market Back-Office environments with a focus on Settlement, Accounting, Regulatory, Reconciliation…
• Thorough experience in functional testing and validation of development
• Hands-on technical experience to be comfortable with Linux, scripting, data models and SQL
• Experience in Summit Back Office system
• Usage of tools such as MS Office / Sharepoint /Project / Visio, Jira, GIT
• Understanding of UML

Education & Work Experience

• Senior level (min. 8 years)
• Master’s degree in relevant specialities

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Social and Emotional Counsellor (Whole School, Ages 3-18)

An outstanding and inspirational Whole School Counsellor (3-18) is required for August 2024.

The Whole School Counsellor will support the school community of students, teachers and parents by providing counselling services to children relating to the social, emotional and academic well-being of Dover Court students.

The successful candidate will have a Graduate or Postgraduate training in a counselling or therapy modality suitable for schools , along with Registration with a professional body (e.g., BACP, UKCP, BPS or similar). Professional accreditation hours will be complete and experience of working in a school setting, with third culture communities, as well as Experience of working with children for whom English is an additional language as well as with additional educational needs would be desirable.

We are an inclusive international school committed to ‘success for all’, offering diverse programmes to meet the needs of our learners.

The successful candidate will be passionate about learning and committed to making a difference to the lives of the young people in their care. They will be a reflective practitioner and an effective collaborator, relentless in the pursuit of ‘better’ practice.

We are a school with a strong sense of community amongst staff and students. Staff contribute to our pastoral care and well-being programme and to our co-curricular programme, making a full contribution to our vibrant community.

Safeguarding

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

What the role is

Analyst - Principal Analyst (Data Systems and Technology)

What you will be working on

You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance EMA's core work and strategic goals against the backdrop of an evolving energy landscape. The key responsibilities of the officer include:
Design, build, deploy, manage and maintain end-to-end data and AI/ML projects, as well as Big Data and Cloud platforms to meet the multi-faceted needs of a rapidly growing data-driven organization in the energy sector;
Develop and implement scalable and reliable Extract, Transform and Load (ETL) processes for the ingestion and integration of large, structured and unstructured data from a variety of data sources. This includes systems that are on-premise and cloud platforms;
Working with business users, project teams, government agencies, international organizations and industry partners to explore new AI/ML and data technologies, tools and techniques in the energy sector; and identify new deployable solutions to support and advance EMA's core work and strategic goals; and
Planning and driving data analytics, management and digitalisation initiatives across EMA.

What we are looking for

- Education in Computer Science, Data Science, Statistics, Economics, or other related disciplines with substantial quantitative content.
- Relevant working experience, especially in handling data analytics or AI/ML projects; as well as strong knowledge of data/cloud technologies.
- Demonstrable experience in leveraging data/ML techniques such as data mining, data engineering, machine learning, natural language processing, etc.
- Demonstrable experience in programming languages like SAS, R, Python, Java, or Scala for data science and/or data processing applications.
- Knowledge/experience in working with Gen AI technologies such as LLM models would be an advantage.
- Excellent analytical, coordination and communication (written and verbal) skills are critical for this position.
- Applicants must possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.
- Applicants must possess strong interpersonal skills to engage, collaborate, build and maintain relationships with stakeholders.
- Applicant must be a committed team player, with a strong interest to shape Singapore's energy landscape and public service.

All new appointments will be offered on contract basis. Your remuneration and appointment will commensurate accordingly with the relevant qualifications and work experience.

Interested candidates, please apply online with your detailed resume and copies of your transcripts at

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html?search-keyword=energy%20market%20authority#/JobDescription/14374452/a94bccfb-172f-1ede-b490-5d655bb6d26c

Incomplete applications will not be considered.

PRODUCT AREA

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

JOB DESCRIPTION

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Qualifications

JOB RESPONSIBILITIES

• Conduct market research, competitive analysis, and customer segmentation to inform product strategy, providing actionable insights to leadership.
• Own full components of product analytics (headroom, customer segmentation, key success metrics) with limited guidance, ensuring insights are delivered on time and meet defined goals. Be able to answer questions with a short turnaround time.
• Develop and deliver compelling reports and presentations that communicate progress, findings, and recommendations to stakeholders.
• Identify opportunities for improvement and proactively solve problems within a given scope. Demonstrate creative thinking and propose innovative solutions.
• Build partnerships across diverse teams (local, regional and global), embodying a One Google mindset to achieve shared objectives.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Data Science, Economics, or a related field or equivalent practical experience.
• 3 years of experience in strategy consulting, business analysis, product strategy, or similar roles.

PREFERRED QUALIFICATIONS

• Proven ability to work independently, take initiative, manage projects effectively, and build strong cross-functional relationships.
• Knowledge of product development principles, market dynamics, and the key elements of effective organizations.
• Exceptional data analysis skills, proficiency with data visualization tools, and the ability to translate data into actionable business insights.

ABOUT AVERY DENNISON CORPORATION

Avery Dennison Corporation (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products and solutions, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. The company employs approximately 36,000 employees in more than 50 countries. Reported sales in 2022 were $9billion. Learn more at www.averydennison.com.

ABOUT YOUR ROLE:

You will also deliver on key analyses, industry insights and business projects, including multiple types of market analysis, competitive analysis, internal financial analysis, modeling, and scenario planning. Maintain and update strategic scorecard and other tools to assess and drive high-quality execution of our organic and inorganic strategy.

YOUR RESPONSIBILITIES WILL INCLUDE:

Customer and market insights:

• Track macro-economic indicators, derive insights from macro data and publish the insights (through multiple innovative platforms) to APAC & SSA countries for business planning
• Work with the strategic marketing team to identify business needs, challenges and opportunities. Ensure the analysis is presented in a meaningful and comprehensive way (good understanding of powerpoint, etc.)

Market assessment, research and strategic insights:

• Raise the bar on use of tools and insight studies to evaluate existing markets in new ways and understand new markets better including macro trends, market sizing, opportunities & threats, changing dynamics, competition and emerging trends.
• Engage with internal and external experts to build a base for value creation projects & programs.

Programs and Initiatives:

• Perform business analysis and reporting for assigned projects, reviews and presentations.
• Contribute in cross functional projects - market evaluation, resource planning, problem solving, operational plan and participate in execution.

Marketing program management:

• Determine the dashboards, analysis and data requirements and deliver on them with defined frequency for future business planning & problem solving.
• Collaborate with other internal functions (PLT, marcom, R&D, country business and functional teams) to drive joint efforts.

WHAT WE WILL BE LOOKING FOR IN YOU:

• You have a minimum undergraduate degree in economics/ finance/ engineering. MBA will be an added advantage.
• 3 years + relevant experience in Market Intelligence, market research and business planning. Consulting experience is an added advantage.
• Strong analytical skills, including data analysis and problem solving is a must.
• Strategic thinking and Innovation mindset, and an ability to read future market trends and needs

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER.

• Gather, organise, maintain critical supply and demand data related to global vegetable oils.

• Keeping organized records of data, documents, models, and historical reports to facilitate analysis and forecast while continue refining data and information resource networks.

• Develop price related statistical models to create an edge over the industry.

• Interpret and assemble data for forecasts and benchmark it against the market.

• Act as one of the gatekeepers of supply and demand information to streamline collection, dissemination and protection of our proprietary data and information.

• Provide consultation to trading teams in form of information database and any analysis report upon request.

• Keeping abreast of global developments in the industry, such as, renewable energy, weather and vegetable oils substitutions.

• Co-lead weekly fundamental analysis meetings, highlighting key changes to both supply and demand, providing explanations and revisiting forecast on these factors.

• Clearly communicate findings and analysis, using charts and graphs as supports.

• Build and maintain contacts with key industry players.

JOB REQUIREMENTS:

EDUCATION

• Bachelor Degree in Business, Finance, Engineering or equivalent

EXPERIENCE

• At least 1 – 3 years of relevant working experience

• Good knowledge of the whole industry (plantation -> refining ->consumers) and competing vegetable oils

• Good knowledge on the physiology of palms trees

• Good understanding of various trading strategies

• Good contacts with key players in the industry

• Strong database and programming skills

PERSONALITY TRAITS

• Strong communication skills to interact internally and externally

• Strong ability to organize large amounts of data required to design models and maintain data bases.

• Strong ability to sieve through large amounts of data to “cut to the chase”

• Enterprising character to uncover the next opportunity

Job Description:

The Financial Markets Analyst works closely with the Financial Markets Manager to identify and consolidate of FX exposures at Toll. The appropriate actions and plans must be formulated to mitigate these FX exposures. Together with the Financial Markets Manager, he/she will recommend viable and effective deposit plans and loan portfolios

1. Identify and consolidate FX exposures
2. Formulate the appropriate actions and plans to mitigate FX risks in accordance with Group policy
3. Prepare monthly analytical report on FX results
4. Negotiate optimal FX pricing for Toll
5. Together with the Financial Markets Manager, recommend viable and effective deposit plans and loan portfolios
6. Ensure the dissemination of best practices and promote exchange of experiences

Requirements:

· Preferably University degree holder with discipline in accountancy, banking, economics, finance or similar

· Preferable with a minimum 3 years of relevant experience in treasury management or similar role within the banking or logistics / freight forwarding industry

· Good understanding of financial markets and instruments, foreign exchange and interest rate risk management

COMPANY DESCRIPTION

As the world’s leading owner and operator of LPG carriers with five decades of operating experience, BW LPG promotes competitive, sustainable solutions to secure value for society and our stakeholders.

Our global footprint spans seven countries with 17 nationalities represented across our workforce. Our fleet of 39 Very Large Gas Carriers (VLGC) offer a total carrying capacity of over 3 million CBM. From spot voyages and time charters to Contracts of Affreightments (CoAs), our emphasis on flexible, reliable service has earned the trust of leading oil companies as well as trading and utility companies. More information about BW LPG can be found at www.bwlpg.com.

BW LPG is associated with BW Group, a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment.

RESPONSIBILITIES

• Monitor vessel’s schedule for creating and updating demurrage calculations and receivables in system timely.
• Prepare receivable claims as per relevant charter parties’ and trading contracts’ terms and conditions.
• Review payable claims to determine if they are consistent with the relevant contracts, time logs, and operators comments.
• Liaise and negotiate settlements with external counterparties to achieve the best resolution for BWPS.
• Update budgets and accruals in the trade system and ensure all claim communications are filed accordingly.
• Communicate with Commercial, Operations & Risk for changes in budgeting/PNL loss and advise the reason for changes.
• Maintain and monitor settlement of claims and receivables in trade system and follow up with counterparties regularly and promptly.
• Support Commercial and/or Operations team for any requests regarding demurrage and claim costs.
• Report to relevant teams on any possible dispute matters.

QUALIFICATIONS

• Diploma level in any discipline
• Minimum 2 years of experience in demurrage & claims
• Strong preference for experience in handling Trading Claims of demurrage.
• Strong numeracy and written skills
• Good working knowledge in Excel based applications
• Fluent in written and spoken English
• Exposure to Shipping IT systems such as ASPECT, VESON IMOS and Oracle

OTHER INFORMATION

This position will be based in Singapore.

Only shortlsited candidates will be notified.

Please note that your application will be sent to and reviewed by the direct employer - BW LPG Holding Pte Ltd

Job Description:

The Sales Analyst will assist with the implementation and support of business information systems across multiple function groups and business units.

Though data and reports, to identify opportunities and challenges within business units, and ultimately provide recommendations that help achieve the Company’s goals.

• Work closely with the Sales team to set up new merchant accounts and systems according to each merchant’s requirements.

• Provide installation and training to new merchant accounts in the use of payment terminal or eCommerce gateway.

• Analyse, co-ordinate and resolve technical issues associated with new installation of products or services.

• Resolve merchant requests in a timely matter and respond to enquiries via phone and/or emails.

• Prepare weekly/monthly reports for internal team or/and management meetings, with analysis reports.

• Ensure smooth execution of merchant onboarding & improve Customer Relationship Management systems, policies, and procedures.

• Ensure compliance with regulatory framework in the process of acquiring new business.

Requirements:

• Relevant Degree/Diploma in business, finance, computer science, information technology or related field.

• Minimum 2 years of experience in operations with specific industry expertise in eCommerce, payments, credit/debit cards, QR code payments or banking

• Good knowledge of standards and concepts including ISO8583, EMV, PCI-DSS Data Encryption.

• Strong interpersonal skills with keen attention to details and customer service oriented.

• Self-motivated and pro-active with a hands-on attitude. Comfortable with ambiguity in start-up environment where learning is unlimited.

• Strong knowledge with marketplaces, e-commerce and other relevant industry is a plus.

• Strong critical thinking, interpersonal and communication skills.

• Fluent in speaking and reading in English and Mandarin.

POSITION SUMMARY:

The role of Senior Regional Sales Force Effectiveness Analyst is to enable an efficient and continuous function of Menarini Corporate CRM suite includes BI solutions for Asia Pacific countries to maximize the country field force effectiveness. You will work with relevant country contacts to establish and streamline relevant processes and support the change management and operations of CRM solutions. You will also manage different business analytics based on Sales KPIs to meet the business requirements.

KEY RESPONSIBILITIES:

CRM Champion and Operational Excellence:

• Provide support to the Regional SFE Manager to enable an efficient and continuous functioning of the Menarini CRM and BI solutions
• Understanding of Country Sales and Marketing business processes, database structure and CRM solutions
• Effectively communicate findings and insights relating to Menarini CRM and BI solutions operational issue or gap with Country SFE, IT and Sales and Marketing department or other teams involved, and providing recommendation or workaround to Country SFE for closure
• Function as a Subject Matter Expert in Menarini CRM and BI solutions to guide Country SFE on effective usage of CRM solution that adds value to the business operations
• Proactively monitors open incidents status related to Menarini CRM and BI solutions, driving the resolution across country, regional and corporate stakeholders as necessary
• Coordinate Country change management process from end to end including (but not limited to) validate change request template submitted by Country SFE, facilitate review meeting, understanding of change request scope and business reasons, review change request audit results etc

Lead for CRM and BI Solution Releases:

• Take a lead role in coordinating the new releases of Menarini CRM and BI solutions with corporate and country teams
• Providing training and guidance on the new release to country SFE to ensure smooth transition and effective utilization of the solutions
• Assist in project documentation with stakeholders involved and coordinating with cross functional stakeholders

Data Management:

• Collaborate with the Regional SFE Manager to revamp the data quality dashboards
• Identify data quality issues and assist Country SFE to develop suitable remediation actions
• Interpret data models and undertake detailed analysis of data held in a variety of formats
• Utilize data discovery tools to support the extraction, analysis, cleansing and transformation

Additionally:

• Refresh and maintain the documentations, checklists and materials whenever required
• Identify continuous improvement within your area of responsibility
• Undertake other reasonable tasks or activities which are within the capabilities of the role and as required

KEY REQUIREMENTS:

• Minimum 5 years working experience in a Business Analyst and/or Sales Operations role with a focus on CRM and BI solutions
• Prior experience working with CRM platforms such as Salesforce.com, Veeva CRM, or similar systems as a superuser
• Prior experience working with BI platforms such as Oracle Analytics Cloud, Tipco Spotfire, or other
• Demonstrated experience in delivering end-user training and coordinating CRM and BI solutions roll-out
• Minimum 1 year SQL experience. Particularly in running/troubleshooting queries and handling data using SQL
• Proven ability in providing operational support, including root cause analysis to troubleshoot CRM and BI issues reported by end-users and propose effective solutions
• Understanding of key database concepts and architecture of relational databases (e.g. Data Model) is a plus
• Experience with Sales KPIs analytics is a plus
• Prior experience with Data Discovery Tools (e.g. Toad, Power BI) is a plus
• High-energy, detailed-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to learn and drive results
• Exhibit adaptability and flexibility when facing changing circumstances or challenges, showing the ability to pivot and find solutions
• Competent level of verbal and written communication skills to deconstruct technical/business content into simple explanation to both technical and business teams
• Ability to handle high volume of documentations, training materials etc
• Ability to manage multiple projects simultaneously at various stages of development while prioritizing commitments and managing time effectively