Total 525 Service Operations Manager job vacancies in F&B / Tourism / Hospitality category in Bayan Lepas Industrial Park

As part of our recruiting process, we would like to request all interested applicants to also apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Singapore-Singapore/Operations-Analyst--Payments---Correspondent-Banking-Services-Operations--1-year-contract-_R_1344749?locationCountry=80938777cac5440fab50d729f9634969

TD Bank Group

Headquartered in Toronto, Canada, with approximately 95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 26 million customers worldwide through three key business lines:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wholesale Banking including TD Securities

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

In Singapore, TD operates as The Toronto-Dominion Bank, Singapore Branch and Toronto Dominion (South East Asia) Limited, which are collectively known as “TD Singapore” since 1979. The key business in Singapore is TD Securities which is part of Wholesale Banking.

Group Function Overview - Payments & Correspondent Banking Services (PCBS) is a rapidly evolving and dynamic place to work for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments and continue to build TD's presence and influence within the industry as a whole. We balance over $5 Trillion worth of payments daily and process approximately 6 million transactions annually. The Operations team is a fast-paced multifaceted team operating 22 hours a day, 5 days a week providing outstanding service to the Bank's Internal Partners as well as other Global Financial Institutions.

Team Overview

In Singapore, there are 3 components in PCBS:

Wire Payment Operation (CLS - Continuous Link Settlement) is responsible for the monitoring of TD SWIFT Gateway for not only Canada, but all TD Offices outside of Canada. TD acts as a Third Party Clearer for Canadian (CAD) dollar Continuous Link Settlement (CLS) trades daily with Partner Banks. This team will liaise daily with each global partner bank while providing world class customer service representing TD. In addition, this team is also responsible for the review of all wire payments for Retail, Commercial, Wealth, Corporate and wholesale clients.

Payment Investigation & Helpdesk will partner with Correspondent Banking Clients as well as internal lines of businesses including Global Transaction Banking (GTB), Business Bank, Retail Bank, Wealth, Fraud, Sanctions, Global Anti-Money Laundering, and TRIMIS to ensure customer's money reaches its final destination or help retrieve funds if customer falls victim to fraud. The team is also responsible for collaborating with business partners and providing subject matter expertise for important projects such as the SWIFT Global Payment Initiative (GPI), implementation of Wire Payment Automated Fraud Detection application and the migration of retail branch Wire Payments to the Money-In Service Advisory (MISA) team.

Message Filter Group is responsible of screening of SWIFT messages (both incoming and outgoing) against sanctions regulatory list and internal monitoring list. The team will conduct investigation on all messages blocked by filter.

Key responsibilities:

• Monitoring of SWIFT messages held by Sanction Screening platform and follow up with Sanction Screening Governance team to release the SWIFT messages timely
• Provide first point of contact support for email and/or SWIFT and ensure all queries from both internal and external clients are responded in a timely and professional manner
• Support SWIFT Gateway operations and CLS / payments processingReview the format of payments which do not qualify for straight through processing and provide recommendations on correct formatting to conform with SWIFT Standards as the end goal of increasing the rate of STP
• Partner with others in the organization to advise on and support wire payments operations and the end-to-end completion of wires with 100% accuracy
• Investigate payments messages that have issues within the payment process and ensure all investigation are monitored, follow up and resolved
• Process and perform verification for investigation cases with high accuracy and with minimal supervision
• Support the timely and accurate completion of business processes and procedures according to Service Level Agreement (SLA) requirements.
• Report / escalate risk issues identified or process gaps
• Assist in UAT, BCP testing and other ad-hoc projects

Job Requirements:

• Minimum 2-3+ years of professional and relevant experience
• Strong understanding of SWIFT messages
• Knowledge of international sanctions and compliance policies would be a plus
• Proven customer service skills
• Risk awareness and attention to details / meticulous and strong follow-up skills
• Time management and ability to prioritize effectively based on risk / time criticality of the tasks required
• Highly driven and ability to work under pressure in a time sensitive environment
• Innovative mindset and ability to enhance processes to minimize risk and increase efficiency
• Flexibility to work during public holidays (details to be discussed during interviews)
• Working hours: 11am – 7.30pm / 12pm – 8.30pm

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach their potential.

We are looking for a candidate to provide support in managing the Career Resources Stations (CRS) location at community centres, shopping malls and MRTs island-wide.

• Manage the Career Resources Station (CRS) manpower allocation island-wide
• Manage the setting up of the portable booth at event location
• Able to carry banner and portable booth to event location
• Assist in planning the Part-Timer manpower to man the CRS booth
• Train the part-timers in engaging job seekers
• Engage with job seekers to understand their employment needs & share the opening vacancies
• Facilitate job seekers with their registration on the job portal
• Assist the Part Timers if they require assistance

In office:

• Plan and set budget, as well as explore various locations for CRS booth and job fair
• Liaise with vendors to support job fairs
• Collate the CRS reports for submission to the various partners
• Collate the job seekers details who expressed interest in the CRS jobs for submission to the companies
• Work closely with recruiters on referring potential candidates for placement orders
• Constant follow-up with CRS job seekers for other job opportunities
• Any other duties as assigned

Skills Requirements

• Minimum Nitec in any discipline with 1 year of working experience in a fast-paced environment.
• Prior experience in HR or Operations is an added advantage
• Good interpersonal, communication & organizational skills
• Proficient in Microsoft Office (Excel & PowerPoint)
• Independent, committed & able to multitask
• Willing to travel & work on weekends when required
• We regret that only shortlisted candidates will be notified

Roles & Responsibilities

L'antica Pizzeria Da Michele

Join our Team as a service crew/Supervisor at L'antica Pizzeria Da Michele.

Who are we?

L'antica Pizzeria Da Michele operates a renowned Italian pizzeria in Singapore, renowned globally for its authenticity and dedication to the craft of pizza making. Our goal is to create a work atmosphere that is as enjoyable and fulfilling for our team as it is for our customers, fostering a culture of inclusivity, fun, and continuous learning.

What you will be doing?

You will support a team of dedicated service crew. Deliver the customer satifiscation by your hospitality at work. This position is a fantastic opportunity to hone your customer service related skills, with significant opportunities for learning and career advancement.

What you will get?

• Sales Incentive: Earned from date of joining
• Annual Leave: 12 days
• Work Hours: 44 hours
• Daily Staff Meal
• Late Night Transport
• Uniform Provided
• Sustainability Commitment: A company passionate about environmental sustainability
• Reward and Recognition Programs

What’s next?

1. Initial Contact: We will contact you to arrange a quick chat over the phone.
2. Meet the Team: Ask as many questions as you like and get to know your future colleagues.
3. Selection Process: Once we’ve both impressed each other, you’re set to join our team!

Summary of Responsibilities

• Attend daily briefing and ensure all job assignment duly carried out
• Greet and bid farewell to guests in a professional and warm manner
• Carry out suggestive selling
• Assist manager to ensure a smooth operation
• Ensure that all tables, chairs and operating equipment are clean and ready for service
• Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion
• Assist cashier in preparing and presenting bill
• Read the outlet logbook daily to be informed of all information
• Maintain a high standard of personal grooming and portray a professional image at all times
• Assist and conduct all training as per assigned by Managers
• Any adhoc duties assigned by the Restaurant Manager

Job Requirements

• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment
• Communicates with fluency in English

Job Responsibilities:

• Enhance and maintain Workday functionality to benefit users.
• Implement adaptable processes to uphold HR best practices.
• Identify opportunities for productivity enhancement through process re-engineering initiatives.
• Engage with users to understand additional Workday requirements.
• Address Workday technical issues promptly and propose solutions to uphold high standards of performance and security.
• Collaborate with agency leaders and IT teams to troubleshoot Workday challenges and ensure uniform solutions.
• Develop Workday guidelines, provide user training, and evaluate system performance.
• Organize and prioritize agencies' Workday needs for review and implementation.

Job Requirements:

• Comprehensive understanding of HR policies and practical involvement in HR procedures.
• Experience with enterprise systems, particularly Workday.
• Proficiency in stakeholder engagement and communication skills.
• Ability to assess issues from a long-term operational standpoint and execute new initiatives.
• Strong organizational abilities for managing HRIS projects and change management processes.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: PRIT

EA License No.: 01C4394

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Responsibilities

• Liaise with airlines & local hotels for seats & room reservations
• Ensure booking are processed / deadline by local arrangement are met and issuing of vouchers
• Staying updated with industry trends, promotions and new travel products.
• Tour leading opportunities

Requirements

• With or without experience, training provided
• Computer literate with knowledge of Microsoft Word, Excel, Sabre/Airline systems are preferable
• Preferably holds a diploma in travel and tourism or relevant work experience.
• Excellent communication skills in both verbal and written English and Mandarin.
• Strong attention to detail and organizational abilities.
• Ability to work independently as well as part of a team.

(We regret that only shortlisted candidates will be notified)

Position title : Operations & Maintenance Supervisor x 3

Location: Jln Buroh [ Company transport - pick up from Jurong East interchange at 6.45am to the Company ]

Working Days: 5.5 work week

Working hours : 7.30am to 4.30pm, Sat: 7.30am to 12.45pm

Salary : Salary $2800 - $4500 (subject to qualifications and experience) + OT

Responsibilities

• Plan, organize, day-to-day operations of the facility
• Be responsible for the overall maintenance and repair works of the plant equipment
• Lead a group of workers, hauliers and tanker attendants e.g. addressing issues or grievances, ensure proper facilitation of their job assignments and etc.
• Oversea and commit to plant safety procedures: WHS, FS
• Ensure stock count for cylinder tracking is timely and accurately reflected in our in-house system
• Communicate with other departments or parts of the plant to make sure everything runs smoothly
• Any other ad-hoc duties assigned.

Requirement

• Diploma in Engineering (Mechanical/Electrical) or relevant work experience in Petroleum/Oil and Gas is preferred.
• At least 3 years of working experience preferably in Plant
• Experience ensuring overall maintenance and repair works of the plant equipment

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : supreme.lydiachieng@gmail.com

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Manage all activities in the kitchen, including food preparation and production, and management and training of kitchen staff

Ensure efficient, cost-effective operation and profitability of food production

Supervise and inspect all preparation and cooking equipment on a regular basis to ensure that they are kept clean, sanitary, and in perfect operating order

Ensure that food products, presentation, and plating are of the highest quality, and are prepared to serve in a timely manner

Assume the role as Executive Chef in his or her absence

Assure adherence to all standards of food quality, preparation, recipes, and presentation in conjunction with the specifications

Monitor holding and storage operations, stocking and food rotation, and guarantee food service sanitation standards are met

Assure kitchen personnel is trained in best cleanliness and sanitation practices

about the company

My client is seeking an experienced and passionate Restaurant Manager, for their semi-fine dining Italian restaurant, to lead their team of 30+ dedicated professionals, including floor staff and bar staff. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a genuine love for Italian cuisine and culture.

about the job

• Oversee the day-to-day operations of the restaurant, ensuring seamless service and exceptional guest experiences.
• Lead, motivate, and mentor a diverse team of floor staff and bar staff, fostering a culture of excellence and teamwork.
• Develop and implement standard operating procedures (SOPs) to maintain high standards of service, cleanliness, and efficiency.
• Conduct regular staff training sessions to enhance product knowledge, service skills, and upselling techniques.
• Manage inventory levels, ordering, and stock control to minimize waste and maximize profitability.
• Work closely with the Executive Chef and kitchen team to ensure smooth communication and coordination between front and back of house.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the guest's satisfaction.
• Monitor financial performance, analyze sales trends, and implement strategies to achieve revenue targets and control costs.
• Maintain compliance with health and safety regulations, food hygiene standards, and licensing requirements.
• Cultivate strong relationships with suppliers, vendors, and local community stakeholders to support the restaurant's success.

skills and experience required

• Proven experience in restaurant management, preferably in a semi fine-dining or upscale dining environment.
• Strong leadership abilities with the ability to inspire and motivate a large team.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff alike.
• Deep knowledge and appreciation of Italian cuisine, wines, and hospitality traditions.
• Ability to speak and read in Italian to be able to communicate effectively with and manage Italian speaking distributors and suppliers (who may be from Italy) who only or predominantly speak Italian.
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Proficiency in restaurant management software and Microsoft Office suite.
• A degree or diploma in Hospitality Management or related field is preferred.

Responsibilities

• Monitor, evaluate and ensure robust framework for operational risk management and the effectiveness of internal controls and mitigating actions within various banking operations functions.
• Assess and evaluate operational risks faced by the business and operations of overseas subsidiaries, including incident reporting and escalation process.
• Formulate initiatives to address operational risk and internal control issues in collaboration with local offices with progress tracking to provide timely reporting to management and other stakeholders.
• Conduct periodic review of operational risk and control strategies.
• Coordinate and promote alignment of operations related policies and procedures to overseas subsidiaries.
• Monitor achievement of key performance indicators and promote effectiveness in operational risk and control environments to meet business objectives.
• Participate in strategic projects as such as participating in due diligence processes and project management during post-merger integration.

Requirements

• Bachelor’s Degree or Diploma qualifications with minimum 5-7 years relevant experience in the Banking sector with experience in operations, risk management and internal controls.
• Sound knowledge of banking operation, compliance, regulatory and internal control issues, and familiarity with industry recognized risk framework and tools.
• Experience in operational process management and project management.
• Experience in coordinating with Operations and IT departments to implement robust controls and mitigation strategies.
• Skilled in early issue identification and analysis, and implementation of solutions ranging from risk control mechanisms and frameworks including evaluation of corrective actions.
• Strong analytical skills supported by good problem solving and logical reasoning capabilities.
• Excellent organizational skills and time management with the ability to process multiple tasks simultaneously with attention to detail, and ability to work independently.
• Strong collaboration and team playing abilities, with an ability to manage projects and work with cross-functional teams across different countries.
• Proactive with adaptability to change, and ability to implement innovative and value-adding solutions with a strong drive for continuous improvement in strengthening quality of controls.
• Strong interpersonal and communication abilities (verbal and written) including excellent presentation skills, effective cross-cultural communication, and stakeholder management.
• Proficiency in Bahasa Indonesia will be desirable.

• Kitchen / Service Crew (Healthy Meal)
• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Job Requirements:

• With relevant experience.

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

SUMMARY

You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Recruit, train and supervise employees.
• Fully responsible and accountable for the outlets operating budget including revenues, labour costs and profitability.
• Constantly find ways to further increase revenues without sacrificing pre-determined standards.
• Preparation of F & B profit, budget and marketing plan.
• Assuring the timely and complete set up in accordance with the pre-determined policies and procedures of all meal periods in the restaurant.
• Evaluate, develop and implement training program and conducting training sessions for staff.
• Ensuring the highest quality product served.
• Assist and make recommendation to management for promotional activities and creative ideas.
• Prepares logbook on a daily basis and report to management at briefings and meetings.
• Set standard and procedure for all areas related to F&B.
• Ensuring strict safety regulations.
• Holds daily briefing with staff in each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate.
• Conduct staff appraisals and discipline.
• Inspects outlet thoroughly to ensure cleanliness of linen, operating equipment, fixtures and furniture’s and so forth are up to standard, table set-ups, sideboards and mise-en-place are done properly and in good condition.
• Ensure that all lightings, sound systems and air-conditions are well maintained.
• Constantly monitors that guests are being attended and served according to standard set and attend to guests as needed.
• Anticipate guests’ complaints and take prompt corrective action.
• Ensure all operating supplies and equipment are adequate as per Par stock established.
• Anticipate additional supplies and equipment for additional work load or volume of business.
• Constantly review average checks, number of guests and sales figure with staffs in order to improve productivity and efficiency.
• Be aware of clientele mix, seasonal periods and festivities and make recommendation to management for competitive analysis and budgeting purposes.
• Coordinate with Chef and beverage department for any special promotion and ensure staff is aware of it to ensure that up selling is exercised.

Head (Data Transformation & Operations) - West: 2 Years Contract

Responsibilities

As a Head (Data Transformation & Ops), you are responsible to define, communicate and drive the execution of enterprise-wide data/AI/governance strategy as part of thetransformative effort.

To bolster the delivery of enterprise AI products, the incumbent will groom organic Machine Learning Operations (ML Ops) engineering capabilities to shorten time-to-market delivery to force multiply operations and service deliveries.

The job-holder will collaborate with various teams (within and across respective teams) and is responsible to:

• Engage and drive data/AI/governance strategy
• Promote culture of governance compliance
• Uplift data/AI capabilities
• Identify data/AI product that could be proliferated to benefit the team
• Track and monitor progress of data science, AI & analytics projects
• Provide technical guidance and advisory services on governance related matters to various agencies
• Keep abreast of technological advances in Big Data Technologies, database designs and architecture and government policies & recommendations, etc
• Evaluate existing data governance framework and identify areas of non or partial compliance and rectify any issues
• Ensure compliance with internal and external requirements before pushing data-driven models to production
• Identify plausible risk mitigation measures to lower potential biasness generated from AI models
• Understand the various prevailing policies and security guidelines and to ensure the system and processes are designed to comply with these policies and guidelines.
• Expected to have supervisory duties as well, in managing a small team to deliver the above tasks.
• Be required to manage and supervise areas such as staff training, competency management and 360 feedback.

Job requirements

• Tertiary qualification in Engineering/ Computer Science/ Information Technology / Science or relevant disciplines.
• Minimum 7 years of relevant working experience in strategic planning, data science & AI and related domains, including a minimum of 3 years in a supervisory position.

Kitchen / Service Crew [Healthy Bowl]

• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Responsibilities:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Requirements:

• With relevant experience.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: kyra.thesupreme@gmail.com