Total 14 Relationship Manager job vacancies in F&B / Tourism / Hospitality category in Suite 6, Level 9 Wisma UOA II, Jalan Pinang, 50450 Kuala Lumpur

Position Overview

The Outlet Restaurant Manager is responsible for overseeing the efficient operation and profitability of the restaurant within the hotel premises. They are tasked with ensuring exceptional guest satisfaction, maintaining high-quality service standards, managing the restaurant team, and driving revenue growth.

Key Responsibilities

1.      Operational Management

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures, staffing, and service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to maintain sufficient stock.
• Coordinate with the culinary team to ensure timely food preparation and presentation.

2.      Guest Experience

• Maintain a high level of customer satisfaction by providing attentive and personalized service.
• Handle guest inquiries, comments, and complaints promptly and professionally.
• Regularly interact with guests to solicit feedback and make improvements as necessary.
• Implement strategies to enhance the overall dining experience and exceed guest expectations.

3.      Team Leadership

• Recruit, train, and supervise restaurant staff, including servers, hosts, and bartenders.
• Set performance expectations and provide ongoing coaching and feedback.
• Foster a positive work environment that encourages teamwork and collaboration.
• Schedule staff effectively to ensure adequate coverage during peak hours.

4.      Financial Management

• Develop and implement strategies to maximize revenue and profitability.
• Monitor financial performance metrics, such as sales, expenses, and labour costs.
• Control operational costs through efficient resource utilization and waste reduction.
• Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.

5.      Marketing and Promotion

• Collaborate with the marketing department and the F&B Manager to develop promotional campaigns and special events.
  Implement marketing initiatives to attract new customers and retain existing ones.
• Utilize social media platforms and other marketing channels to increase visibility and drive traffic to the restaurant.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位概況

直銷餐廳經理負責監督飯店內餐廳的高效運作和獲利能力。他們的任務是確保卓越的賓客滿意度、維持高品質的服務標準、管理餐廳團隊並推動收入成長。

主要責任

1、營運管理

• 監督餐廳的日常運營，包括開業和結業程序、人員配備和服務標準。
• 確保遵守健康、安全和衛生法規。
• 監控庫存水準並根據需要訂購供應以保持充足的庫存。
• 與烹飪團隊協調，確保及時準備和呈現食物。

2. 賓客體驗

• 透過提供周到和個人化的服務來維持高水準的客戶滿意度。
• 及時、專業地處理客人的詢問、意見和投訴。
• 定期與客人互動以徵求回饋並根據需要進行改進。
• 實施策略以增強整體用餐體驗並超越客人的期望。

3. 團隊領導力

• 招募、培訓和監督餐廳員工，包括服務員、主持人和調酒師。
• 設定績效期望並提供持續的指導和回饋。
• 營造一個鼓勵團隊合作的正向工作環境。
• 有效安排人員，確保高峰時段有足夠的覆蓋範圍。

4、財務管理

• 制定並實施策略以最大化收入和獲利能力。
• 監控財務績效指標，例如銷售、費用和勞動成本。
• 透過有效利用資源和減少浪費來控制營運成本。
• 準備和分析財務報告，以確定需要改進的領域和節省成本的機會。

5. 行銷和推廣

• 與行銷部門和餐飲經理合作制定促銷活動和特別活動。
  實施行銷措施以吸引新客戶並留住現有客戶。
• 利用社群媒體平台和其他行銷管道來提高餐廳的知名度並增加流量。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

We are seeking a process driven team member who will be setting the foundation of PRISM+ Aircon Malaysia Operations (including installation & service) infrastructure. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up aircon operations and service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Aircon Operations & Technical Manager but are not limited to:

• Formulate Operation, Inventory & Installation/Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs.
• Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own installation/service team.
• Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA.
• Monitor and maintain quality control of all aircon installation and service work.
• PRISM+ Express installation/service team budget owner, responsible for growing the fleet.
• Oversee and ensure day-to-day operations of the aircon department.
• Develop and implement standard operating procedures for installation and service of aircon units.
• Provide operational support and help to execute the organization to bring about optimal service for the benefits of customers/stakeholders.
• Train team to rectify service lapses and develop alternative plans.
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders.

• Bachelor's Degree in Business, Engineering, or any relevant course of studies.
• At least 7 years' experience in Aircon Operations/Technical role, having led the function for a minimum of 3 years.
• You should have successfully scaled and led a high functioning aircon operations/technical team for a dynamic start-up.
• A Hustler with a positive attitude to change and meaningful growth.
• Strong understanding of business needs with a customer-first mindset.
• Solid overview on specifics and capabilities in Operation & Logistics.

We are looking for an experienced Country Manager Malaysia & Singapore to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities:

• Daily team management to achieve planned financial results of the division;
• Monitoring and analysis of staff KPI results;
• Organization of search for and signing up of new business partners, as well as developing current partners and holding negotiations with them;
• Helping the team to manage key partners;
• Hiring and training staff;
• Involvement in designing and implementing the division’s marketing plan;
• Market research, analysis and forecasting.

Key Qualifications:

• Successful experience of managing a team (sales managers or account managers) of at least three years;
• Professional experience in the travel industry, networking with the travel industry, i.e. travel agencies, tour operators, OTAs (Online Travel Agencies) is required;
• An understanding of tourism and the main online booking systems;
• Excellent communication skills;
• Strong organizational and management skills;
• An ability to quickly grasp the features of new markets;
• English and Mandarin/Malay speaker.

We Offer You:

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

 

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

 

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

 

 

Position Purpose:

This role as Assistant Brand Manager of a leading luxury brand will be accountable to develop, plan and execute marketing, public relations, sales, and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Senior Brand Manager, this role will oversee, orchestrate, and execute the brand’s CRM, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Responsibilities:

1. Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations.
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions.
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation.
• Deepen channel customer development through CRM program activations.

2. Product Management

• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Make recommendations for retail pricing on all new products driven by category and competitor analysis and brand positioning.
• Management and tracking flow of product registration in Malaysia to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L
• Creation of the product portfolio per channel, retailer, door type in collaboration with Senior Brand Manager.

 

3. Customer Relationship Marketing (CRM)

• Defines the Brand’s local CRM campaign priorities.
• Builds CRM campaign calendar.
• Ensures that customer segmentation remain up to date and relevant for each campaign.
• Develops relevant and engaging brand communications behind the right product mix.
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing program. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings.
• Work closely with retailer dotcom to drive e-commerce sales for content, promotion, etc.

 

Requirements:

• Have a tertiary qualification in Business Management, Finance, or relevant specialisation.
• More than 4 years of brand management and/or marketing experience in cosmetics and beauty and/or FMCG industry.
• Good business insights to the industry and strong business acumen.
• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.
• Strong stakeholder management skills.
• Advanced skills (ease/speed) in Excel and PowerPoint.
• Must have strong attention to detail, excellence in execution, with a ‘get it done’ mentality.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

 

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

 

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

 

 

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

 

 

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Company:

Description:

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. Twitter @OliverWyman.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity

Job Overview

OW is seeking a Staffing and Talent Manager interested in joining an expanding talent management function and fast-growing region.  Our Talent Management function is at the heart of the business, we work with our project teams and consultants to make sure that the right people are in the right place at the right time.

This role will work closely with the Lead Talent Manager for South East Asia to manage all aspects of the talent life cycle from consultant onboarding to exit management. You will be focused in the Malaysia, Indonesia and Thai markets. One of your main responsibilities will be to manage the staffing project life cycle including understanding the needs and wants of the consultants under your charge and matching these to the correct project so that we can best serve our clients.

In addition, you will also support in understanding supply and demand gaps across the market at any time. You will help to remove any blockers and identify trends with the aim of designing and implement processes to better facilitate smoother/ more efficient deployment of our people.

Interested individuals should have extraordinary intellectual capability, curiosity, maturity, and judgment, as demonstrated by their professional experience and extracurricular responsibilities. They should be a skilled problem solver, negotiator and confident in their ability to resolve conflict.

The success of our business lies with our people.  OW runs a high touch talent management model with strong global connectivity.  The firm is in an exciting phase of growth in the region with a constant focus on improvement through our people.  The role is a great opportunity to work in a fast paced and international environment, within a team that has extremely close connection with the business. 

Key Responsibilities

• Manage the project staffing (resource allocation) process for consulting staff, in conjunction with leadership, communicating decisions to the consultant population.
• Manage the weekly allocation of business development for consulting staff, communicating decisions to the consultant population.
• Work with the regional Talent Coordinator to ensure the staffing system is updated in a timely manner in-line with the weekly staffing process.
• Act as an advisor on staffing challenges to ensure decisions on teams optimally balance the needs of the client, firm and individual.
• Prepare and manage staffing reporting for the market such as.
• Weekly staffing pipeline, utilization, project reviews, time variance reporting and follow-up etc.

Experience Required

• 3+ years’ experience in human resources, ideally with background in a consulting/professional services firm.
• Background in resource allocation is advantageous.
• Excellent communicator with strong relationship building, stakeholder management and negotiation skills.
• Ability to achieve consensus in the face of numerous, and sometimes diverse, opinion.
• Creative, strategic thinker, who continually seeks ways to improve the way things are done, whilst keeping in mind the details.
• Solutions oriented with the ability to think clearly and logically within an ever-changing and fast paced environment.
• Proactive multi-tasker who is credible and highly professional.
• High intrinsic motivation and desire to succeed with ability to ‘roll up his/her sleeves’ to get the job done.
• A high-performing team player able to function independently, but collaboratively.
• Genuine interest in the development and career success of consulting staff.
• Support the performance management, career review, career planning, promotions, and compensation processes for consultants.
• Manage and advise on talent programs, e.g. flexible working arrangement, work-life sustainability, mentorship, business school sponsorship etc.
• Keep “finger on the pulse” on consultant satisfaction and morale. Surface issues and concerns appropriately and diplomatically to relevant parties.
• Contribute to the continual improvement of HC initiatives both regional and globally, often via working group representation on various HC and talent management initiatives.
• Experience in Microsoft Office Suite, Resourcing/Staffing Systems (i.e Certinia) or HRMIS (i.e. Workday, Tableau) would be an added advantage

What We Offer

• Growth culture: Extensive learning & development opportunities, annual performance review process & discretionary performance bonuses.
• Inclusive and diverse workplace culture: dedicated Inclusion, Diversity & Belonging team, and passionate employee resource groups.
• Comprehensive benefits: From day one of employment, you’ll have access to a full array of
• benefits for your financial, health and well-being.
• Work-Life Balance: We support a healthy work-life balance for our employees, recognizing the important of personal time and fulfilment outside of work, including a hybrid working model.

Stand For Something Good With Us!

We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Restaurant Manager (Restaurant Management)

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 – 3 years of restaurant management experience.

If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates.

Qualifications:

• 2 – 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment
• Food handler certification, strongly preferred
• Ability to learn and train others on all aspects of the Shack operations
• Ability to drive hospitality and inspire others to do so
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations

Responsibilities:

• Upholding our standards of excellence and hospitality
• Leading your team
• Managing all functions on our daily checklist
• Handling payroll and scheduling
• Focusing attention on team development
• Overseeing inventory, quality and safety
• Managing the facility
• Leading and developing community relations

Our Benefits include:

• Career development opportunities – we are growing!
• Competitive salary + quarterly performance bonuses
• Medical, dental and vision insurance
• 401K plan with company match
• Paid time off (3 weeks to start)
• Charitable opportunities to give back
• Award-winning on-line training

Pay Range - $58,198.40 - $74,193.60

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam 

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.

Stand For Something Good With Us!

We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Restaurant Manager (Restaurant Management)

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 – 3 years of restaurant management experience.

If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates.

Qualifications:

• 2 – 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment
• Food handler certification, strongly preferred
• Ability to learn and train others on all aspects of the Shack operations
• Ability to drive hospitality and inspire others to do so
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations

Responsibilities:

• Upholding our standards of excellence and hospitality
• Leading your team
• Managing all functions on our daily checklist
• Handling payroll and scheduling
• Focusing attention on team development
• Overseeing inventory, quality and safety
• Managing the facility
• Leading and developing community relations

Our Benefits include:

• Career development opportunities – we are growing!
• Competitive salary + quarterly performance bonuses
• Medical, dental and vision insurance
• 401K plan with company match
• Paid time off (3 weeks to start)
• Charitable opportunities to give back
• Award-winning on-line training

Pay Range - $55,806.40 - $71,156.80

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam 

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

THE ROLE

Its main mission is to ensure that the team provides the service with the highest quality and guarantee its continuity as prescribed in the client contract.

Responsible for ensuring the proper delivery of the service and to maintain and develop relations between the business unit and any internal or external stakeholder at all times. Also answers for people management belonging to their department.

Manager must respect and assume the objectives, procedures and guidelines of the company. The same they have to make sure that these objectives and procedures are respected in their department. They are also responsible for communicating all relevant information of the company or the business to the employees they are in charge of.

Responsible for some level of coaching and supervision in the performance of tasks.

RESPONSIBILITIES

In addition to the tasks common to all NGA employees, the specific tasks for this position are

• Understand, manage and control the budget

• Ensure that the service meets the quality standards of NGA

• Detect business opportunities in both new and existing customers

• Ensure that the service is provided in accordance with the provisions of the contract

• Create, develop, implement and maintain work processes and communication between the members of the team and third parties (internal or external)

• Monitor and enforce processes; collect metrics for measuring quality and productivity in the department. Establish regular meetings monitoring the service

• Provide skilled resources and ensure their availability according to the committed levels of FTE (Full Time Equivalent)

• Motivate, evaluate and control employees in charge

• Define the profile of the team and assign responsibilities

• Encourage and lead the formation of the people of the team

• Ensure that work and team environment provide a stimulating environment that generates high level of commitment of its members

• Define the objectives for the team members and monitor their performance or participate in performance assessments

• Dealing with general administrative tasks: approve time registered on the agreed tool, approval of holidays, absences, overtime, cost, etc.

• Planning the succession within the business

• Be responsible for the development of the business and promote the process of continuous improvement

REQUIREMENTS

In addition to the common skills all NGA employees the specific for this position are

• Promotion of business development

• Availability to travel

• Commitment to the customer and the company

• Motivated to achieve excellence

• Orientation to the process of continuous improvement

• Positive collaboration and anticipation to the needs of others

• Encouraging the professional development of team members

• Leadership and motivation 

• Ability to adequately assess the commitments acquired and set priorities

• Ability to work in a changing environment

• Ability to identify the expectations and needs of the team members

• Ability to set goals and objectives to the team members (challenging but achievable goals)

• Capacity for analysis and problem solving

• Be an assertive communicator and transmit the information clearly

• Ability to plan and lead team meetings

• Capacity of active listening and empathy

• Ability to act professionally in difficult situations and to take the necessary actions

• Ability to work with teams in different locations

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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The Manager is to assist the AD on all matters relating to planning, organising and execution of Programmes within the Cultural belt for the Geylang Serai Precinct Development Project (GSPD).
Strategise, plan and work closely with stakeholders / partners / Grassroots Organisations to organise wide range of programmes and initiate the place making efforts for the cultural belt

OUTREACH AND ENGAGEMENT

• Plan, organise and execute events and programs.
• Provide opportunities for people to interact and work together, creating social networks leading to a more cohesive community.
• Assist all partnering place makers with regulatory needs.
• Work with relevant Stakeholders in Wisma Geylang Serai (WGS) and other Government agencies to create a cohesive and intelligible structure to realise the objectives and goals for the place-making ideas.

PROJECT MANAGEMENT

• To assist in the planning and definition of of various projects for the GSPD
• Assist in activity planning and the sequencing of the sub-projects
• Work on the project timeline for the various sub projects
• To create the belt around arts and cultural activities Through engagements with the partnering government agencies, the place making ideas must animate the precinct, rejuvenate structures and streetscapes and bring the diverse community together.
• To be able to integrate arts, culture, activities and creative events in the development project.
• To organize various programmes and events for the various spaces within the cultural belt.
• To handle and manage the Geylang Serai Precinct Development (internal and external) to operational excellence in programming such activities and events.
• To co-ordinate and take charge of the full spectrum of all events and activities. Be very fastidious and mindful of all optics and have eye for detail on creativity, designs and colour combinations.
• Develop and implement creative place-making strategies and creative ideas on cultural and heritage related programmes and activities.

ADMIN, FINANCE & PROCUREMENT

• To assist the AD on all Admin, Finance and procurement matters relating to GSPD
• To work on various quotations and tenders for all sub projects for the GSPD.
• To assist AD to manage all matters within the scope of GSPD
• Support and facilitate the place making commission through all modes of communications and to ensure that all the short and long term plans are well coordinated.
• Pilot and promote engagement efforts in the precinct development neighbourhood programs.

IPOG staff are also to perform the following duties:

To implement meaningful and innovative national and community programmes             

• Scheduled duties to cover weekday night programmes and weekend programmes
• Scheduled to manage and execute national programmes for WGS that requires multiple meetings, rehearsals and planning. Some of these events are Annual Bazaar, Monthly Cultural Events, Bulan Bahasa, etc.

To foster strong partnerships and networks

• Appointed as secretariat to various committees such as Programme Advisory Committee, Precinct Development Inter-Agency Committee, WGS Social Network Committee, Facilities Management Committee, Integrated Programming Committee, Kurnia Operations Committee and M3
• Scheduled to attend monthly CCC and CCMC meetings in the evenings
• Multiple ad-hoc ‘after office hours’ engagements and meetings with MMOs, VWOs and other non-government organisations whom are volunteers and can only meet after work

To assist in facilities management services of common properties at Wisma Geylang Serai

• Scheduled to perform random surprise checks on facilities, security, cleaning and tenants at odd hours

To assist in the day to day operations of Malay Muslim Organisations (MMO) office

• Manage Kurnia (MMO Hub) as and when required of which operating hours are beyond office hours

Other ad-hoc duties not covered under main responsibilities and duties.

• Performs other duties assigned by the General Manager and Senior Officers of WGS

[What the role is]

Assistant Manager, Strategic & Corporate Planning (Sustainability)/ 11-month contract

[What you will be working on]

• Develop and implement initiatives to advance SLA’s sustainability strategies and ambition

• Research and recommend best practices/trends to improve sustainability plan

• Engage internal and external stakeholders to raise awareness on sustainability and explore potential collaboration opportunities, e.g. retrofitting of buildings for resource efficiency, EV charging

• Assist to monitor and prepare reports on sustainability-related performance indicators and disclosures

• Coordinate and prepare materials for sustainability-related meetings

[What we are looking for]

• Background in Environmental Sustainability / Science, or relevant disciplines with 2-4 years of experience in the sustainability domain.

• Experience in implementing environmental sustainability-related initiatives within the real estate sector is preferred.

• Passionate in sustainability topics, e.g. energy, retrofitting, carbon emissions, etc

• Team player who is meticulous, analytical, and have good project management and communication skills (written and verbal)

• Proficient in Microsoft office programmes especially in Excel and Powerpoint

 

Meet Jeremy Mak, Hiring Manager at SLA’ Strategic & Corporate Planning team as he reveals the key qualities to thrive in this interesting area of agency work: https://youtube.com/shorts/QVIGFSDr3CY?si=S8aDTxuiM00qzR-J

Apply now to be a part of this dynamic team!

■ Managing the front of the house staff and ensuring that they are providing excellent customer service to our patrons.


■ Overseeing the daily operations of the shop, including opening and closing procedures, cash handling, and inventory management.
■ Ensuring that all food products are prepared and presented to our high standards.

■ Building and maintaining relationships with suppliers to ensure the timely and consistent delivery of high-quality products.
■ Developing and implementing strategies to increase sales and profitability.

■ Ensuring that all health and safety regulations are met and that the shop is clean and well-maintained.

[What the role is]
DEPUTY / ASSISTANT MANAGER, VEHICLE REGISTRATION & LICENSING PROJECT DEVELOPMENT

[What you will be working on]
You will be part of a dynamic team that spearhead efforts to plan, develop and implement customer-centric and cost-effective vehicle-related digital services and projects to better serve the motor industry and vehicle owners. With the aim of enhancing customers' experience, you will be actively involved in reviewing and re-engineering business processes to ensure effective and efficient vehicle registration and licensing operations. You will also have the opportunity to work with stakeholders, motor industry partners, and external agencies on smart nation initiatives and to co-create digital services to better meet their needs.

[What we are looking for]
•Tertiary qualification in any discipline, preferably in Engineering or IT
• Minimum 2 years’ experience in project management, contract/ vendor management and budgeting
•Excellent interpersonal skills and comfortable liaising with people internal and external stakeholders across all levels
•Team player who is resourceful, analytical, self-motivated and able to multi-task in a dynamic environment
•Good written, verbal and presentation skills
•Those without relevant experience may also be considered if they display aptitude for the job scope

The duties and responsibilities of a Kitchen Manager in our business are as follows:

■ Overseeing the preparation of all food items and ensuring that they meet quality and safety standards. They must ensure that food is prepared on time and in the right quantities to meet customer demands.
■ Involved in the development of the menu for the take-away food shop. They may conduct research on customer preferences and trends, and work with the management team to create new dishes or adjust existing ones.
■ Monitoring inventory levels and placing orders for food supplies and ingredients as needed. They must ensure that all inventory is properly stored and accounted for.

■ Supervising and training kitchen staff, as well as scheduling their work hours. They must ensure that all staff follow safety and hygiene protocols and maintain a clean and organized kitchen.

■ Ensuring that all kitchen equipment is properly maintained and in good working condition. They must schedule regular cleaning and maintenance and arrange for repairs or replacement as needed.

■ Managing the kitchen budget, including labor costs, food costs, and equipment expenses. They must work with the management team to develop a budget and ensure that expenses stay within budgetary constraints