Total 3,020 Quality Manager job vacancies in D07 Golden Mile, Middle Road

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of management
• have relevant certificates/diploma
• 
  
• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

Position: Manager/Senior Manager, Singapore

Overview:

As a Manager (or Senior Manager), you will be an indispensable part of our client services team, leading the day to day functions of various client accounts and working with the team in developing and executing communications strategies and plans for our clients.

We are looking for passionate and creative individuals who have experience in the communications industry, and want to work on their craft to help brands and clients navigate the complex world we live in today.

Responsibilities:

Supporting the team to build the Vero business in Singapore and across ASEAN. This includes leading client work, client counsel, new business development – and, in general, ensuring clients and stakeholders are satisfied with Vero’s work.

Client and account management

• Serve as primary point of contact for clients, ensuring timely responses to requests and maintaining professional, positive relationships to foster trust and confidence in the agency’s abilities.
• Advise industry-leading brands, in the realms of sustainability, technology, FMCG, and corporate companies’ strategic communications.
• Build, nurture, and grow client relationships, serving as a trusted resource and advisor.
• Lead and manage multiple integrated communications programs, with the support of senior counsel and junior team members.
• Lead the development of communications strategies for client brands and projects; and translate these strategies into tactical, executional plans, with the support of senior counsel and junior team members.
• Lead the production of high-quality, client-ready deliverables, including but not limited to communications proposals, strategies, and tactical plans, media and influencer relation plans and related content (press releases, feature articles, whitepapers, playbooks, reports, social media posts etc.) with the support of senior counsel and junior team members.
• These include research analysis, PR strategy and execution, media relations, social media and content development and influencer management etc.
• Keep apprised of clients’ brands/products/services and industry developments – understanding key issues facing the client’s industries, and trends.

Business development

• Support Vero’s reputation in Singapore with existing and new client relationships.
• Support new business development, including taking client briefs, challenging them, and developing them into inspiring and informative internal briefs, keeping abreast of new trends and developments, and sharing those with the rest of the team and company regularly.
• Turn ideas into well-rounded, strategically sound, deliverable plans, collaborating with others in the team to encompass audience insights, trend analysis, marketing/media executions, timings, and budgets.
• Support new business pitching process, and ensure timelines and deadlines are met.

Criteria:

• 4 to 7 years of working experience in an agency environment or similar
• Experience (and/or passion) in sustainability is a bonus
• Highly motivated, flexible, reliable, honest, and able to work under pressure
• Structured, detail-oriented, responsible, and independent
• Proven experience in a communications function/role: You are a creative problem-solver, you know how to surround yourself with critical resources and research approaches (on and offline), and you can apply these approaches to uncover breakthrough insights to support our client work
• Experience in leading campaign development, execution and measurement
• Possess in depth media relations in Singapore and the region
• Understanding and hands-on experience in strategising and managing various digital and social media platforms
• Excellent writing skills
• Comfortable working in a dynamic, multicultural environment

**This is a hybrid role, with some travel required. You will be reporting to Vero's Managing Director in Singapore.

Working at Vero:

You will be a member of a multicultural team of communication specialists spread across the region and brought together by their love for creative and efficient strategies and positive conversations. We pride ourselves in creating workplaces that feel like home, informal, and intensely stimulating.

Other Benefits:

• Unlimited Leave: Your allocated holiday time at Vero will be unlimited. We trust our people to use good judgment when given guidelines for making decisions about taking a holiday, and we know that our teams work better when they can rest and take a proper break from work. Our goal is that every one takes an average of 15 days (minimum!) per person a year.

• Annual Bonus: An “enhanced 13th month” through which you will receive an annual extra sum of money equal to your salary (pro-rated) in the preceding month plus a fraction of yearly company benefits. The year-end bonus is determined by the Company and at its sole discretion.

• Flexible Office: All our employees can choose where they want to work on any given day, whether from the office, from home, from a coffee shop, or a yacht in the Pacific Ocean.

• Working days: Monday to Friday, 9:00 am to 6:00 pm (including 1 hour of lunch break). This may be flexible depending on workload and client needs.

• International Travel: We push our teams to travel for events/client work as much as possible. On any given year (non-pandemic), manager-level team members can visit some of our other offices, attend industry events, and follow their clients if they handle regional projects.

• Wellness day off: One paid day per quarter for you to take time off, unplug, and treat yourself with something nice.

• Thought Leadership and training: We sponsor team members with training tools and resources, both internal and external, and we even incentivise employees to complete classes. Details of training programs and incentives will be shared upon your onboarding. This includes training and development investments organised by the company and specialised programs that our executives may come across and feel are needed for their development. For example, this could be a programme organised by a group such as PR WEEK PRCA or a training programme focusing on general business. Across the Vero group, we are seeking new and better ways to help people develop careers.

• Medical and Wellness Budget: We will provide an allowance of SGD 1,000 per person per year for any medical, dental or mental health consultations that you might want or need.

About Vero

Vero is an award-winning communications consultancy advising some of the world’s leading brands, corporations, and non-profit organizations across Southeast Asia and designs integrated marketing and communications strategies that resonate in the region’s digital ecosystems and fast-growing economies.

Vero is based in Indonesia, the Philippines, Singapore, Thailand, and Vietnam and maintains a partnership in Myanmar. With a diverse team of over 200 professionals specializing in PR, social media, digital marketing, influence, data-powered consumer research, media buying, and creative services, Vero offers comprehensive solutions for businesses looking to grow their brand presence in Southeast Asia. In 2022, Vero’s commitment to fostering a positive and empowering work culture was recognized as the Best Independent Agency to work for in APAC at the PRovoke Media Awards. In 2023, Vero enters PRovoke Media’s Global Top 250 PR Agency Ranking as Southeast Asia's second-largest independent firm.

Additionally, Vero’s campaigns and services have also been recognized, winning Marketing Interactive’s Gold Award for Best Health and Pharmaceutical campaign, PR Awards Asia’s Best Use of Digital (COVID-19), SABRE Awards Best Influencer Programs Endorsements, and the 2023 Travel & Lifestyle Award from PRCA APAC. Vero has a distinctive approach to earned media, putting digital technology at the core of its business and championing stories of progress. In 2021, Vero was named Southeast Asia’s Agency of the Year by PRovoke.

Vero regularly produces research papers examining relationships between brands and audiences, digital trends, and emerging cultural impact. Vero produces playbooks for brands on topics such as, but not limited to, food and health in Southeast Asia, management of disinformation threats, and the media ecosystem of esports.

Job Description & Requirements

You are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

Take responsibility for the business performance of the restaurant
Plan and analyse restaurant sales levels and profitability
Prepare reports at the end of the shift/week
Create and execute plans for staff development
Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
Provide effective leadership to the F&B team to ensure targets are met
Constantly review, evaluate operations/procedures and suggest improvements to the management
Coordinate the entire operations of the restaurant during scheduled shifts
Perform banking duties
Maintain high standards of quality control, hygiene, and health and safety
Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
Any other appropriate duties and responsibilities as assigned
Requirements:

Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
Excellent organizational skills , interpersonal & communication skills
Strong public relations skills
Ability to thrive in a challenging environment
Strong leader & team player
Capable of delivering profits, costs control and building of customer loyalty

Roles & Responsibilities

• Responsible for assuring the implementation and compliance with the Quality Assurance System.
• Control and monitor all activities related to Quality Management System (QMS).
• Taking care of QA/QC documents of the entire project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other QA/QC documents
• Responsible for the quality and workmanship of every activity, through knowledge of all phases of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary operations.
• Develop method statement for the activity including risk assessment and job safety environmental analysis and Inspection Test Plan and Checklist based on specifications of the project.
• Carry out Internal Audit at the site as scheduled in the Project Quality Plan, PQP
• Liaise the Technical Engineer for submission of material submittals to Consultant
• Other ad-hoc duties assigned by Senior Manager (QA/QC).

Requirements:

• A Civil Engineering Diploma recognized by the Professional Engineer (PE) Board, Singapore, or its equivalent as accepted by the OIC
• Min. 4 years of relevant experience in the inspection and quality control monitoring of high quality, mass produced precast concrete products with precast yard experience.

Job Responsibilities include, but not limited to

• Scheduling Library Roster for Library staff
• Preparing and submitting various reports and records as required by the Library, DVD and Book Club Committees.
• Response to members complaints, resolve problems and/or contacting vendors as appropriate
• Ensure new acquisitions are released timely on every 1st of the month for our Members
• Catalogue and re-classify new and old Non-Fiction books
• Keep track of books ordered - report for the Library Sub-Committee
• Confirm Attendees for Meetings, Booking of rooms and preparing menu for meetings
• Managing any requests made by patrons which include but not limited to

1. Purchasing specific titles [monographs and DVDs]
2. Subscribing to magazines or newspapers
3. Accepting Donations
4. Dispute resolution among members

• Online purchase – list of books and DVDs submit to Purchasing Manager
• Submit booklist approved by the Library Sub-Committee for local purchase to the Purchasing Manager
• Prepare agenda for Library Sub-Committee and DVD Section
• Prepare GC Report and follow-up from meetings
• Ensure new implementations are in operation:
• Fines charges - Vlib (Library Management System) & Finance system automation
• New members elected monthly – Vlib & Membership database synchronization
• DVD operations and Invelos DVD Profiler (US software) – online DVD listing for browsing
• Self-Check machine kiosk for books (encourage members to use)
• Work pad stations for RFID – reader to scan items at the library counter
• Automated Email Services – overdue and reservation notices to members
• Work with vendors – 3M (RFID vendor) & VTech (Library Management System vendor) on requests from Sub-Committees and Management
• Recommend best sellers/good reads to members
• Interaction with members for feedback to improve library services
• Select and purchase new books with Library Sub-Committee representative monthly
• Organise Library events such as ‘Meet The Author Evening’
• Organize library visits for staff and Committee members
• Training courses for executive and associates – suggest and plan new and essential courses
• Manage Budget for Books/DVDs/Periodicals - ensure within Budget
• Raise purchase requisition for projects listed in the Annual Budget/Capex
• Annual Report – submission
• Any other ad-hoc tasks that require attention, such as assisting IMDA submissions, interviewing library candidate

Share

• Check in and check out Books at the Library counter
• Assist members to use Self-Check machine to check out books
• Assist members with photocopying
• Assist members with the internet stations
• Responsible for the on-going Book culling exercise
• Reply to email enquiries
• Handle telephone enquiries

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

Job purpose

• To plan and execute two signature festivals of AHL, particularly the literary arts programs within Singapore Writers Festivals (SWF), for delivery with clear outcomes.
• To support the Festival Director and programming team in the programming and delivery of the Singapore International Festival of Arts.
• To support local artists and arts groups in the presentation of their work in both festivals.
• To assist in the management of other AHL projects and events.

Duties and responsibilities

• Work as an integral member of the programming and producing team in the Festivals department, with a focus on literary arts programming.
• Develop and implement quality programmes in line with the programming strategies of AHL to reach out to targeted audiences.
• Manage all administrative and logistical areas of the assigned programme including artist liaison, budgets, contracts and licensing, including obtaining necessary approvals from internal and external parties in a timely fashion.
• Works closely with other AHL departments, in particular with Marketing & Communications to optimise publicity of programmes so as to maximise revenue and attendance, as well as cultivating and maintaining artists/stakeholder relationships.
• Supports Partnership Development to canvas and secure sponsorships for the festival’s programmes. This includes making recommendations for possible grants and funding sources.
• Any other duties as assigned by Deputy Director, Festivals.

Qualifications

Education

• Degree preferably in Arts and/or Social Sciences, or relevant training from arts institutions. A subject concentration in English Literature is an advantage.

Experience

• Preferably 3 Years [For Assistant Manager] or 5 Years [ For Manager] of proven experience in an arts organisation or relevant arts context, demonstrating a strong aptitude/interest for programming
• Involvement (curating and/or programming) in festivals or literary programmes is an advantage

Skills

• Fluent in English, proficiency in a mother tongue language will be an advantage
• A good understanding of budget and project management
• Proficiency in using and applying MS Office at work

Characteristics

• Attention to detail and knack for problem-solving
• Is a dynamic and strong team player with good interpersonal skills
• Able to work independently and effectively under pressure to meet tight deadlines

Specialised Knowledge

• Enthusiasm and passion for literary arts
• Knowledge of the arts and culture scene in Singapore

Working conditions

Able to work outside of regular office hours, including evenings, weekends and public holidays

*Note - This is a 2 years contract role

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

Responsibilities:

• Coordinate the implementation of projects to guarantee its timely and seamless completion

• Regular site meetings and inspections to inspect work timeline, requirements, and contract designs.

• Examine and offer recommendations about all claims made by contractors.

• Update user with a weekly progress report.

• Arrange and lead a project meeting every week.

• Documentation pertaining to the fulfillment of the contract, contractor payment, DLP, and compilation of NSC O&M manuals.

• Examine and verify the completed work before transferring ownership.

Requirements:

• Min diploma in civil engineering, building construction management, architecture, interior design, or it's equivalent

• At least 5 years related working experience

• Previous experience in Office commercial project experience is an added advantage

• Able to lead a team

• Supervise day-to-day operating process and maintain daily operation.
• Monitor and maintain process quality according to company standards.
• Ensure that the workplace is properly maintained and clean.
• Maintain a positive and professional approach with customers.
• Resolving of conflicts in a professional way.

Role:Project Manager

Location:MBFC

JD:

1. Pure project manager role, experience in Treasury and Markets, Equity space will be better.

2. Dual role of project management and also a bit of test manager , more good & experienced with communications and stakeholder handling.

Role:

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget

•Prepare and track project budget

•Prepare and track detail project plan/activities

•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings

•Engage senior stakeholders to discuss and address project issues and risks

•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout

•Drive and manage project end to end delivery including requirement, design, testing, deployment

•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

•Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experience

•More than 7-8 years of experience in the direct management of IT application projects and possess sound banking product knowledge

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Purpose:

To help to drive and support the development of a strategic product portfolio across all brands and categories for the Asia Pacific region using valid NPD research and market analysis. To identify underserved consumer segments and brand and market opportunities supporting the company’s overall goals and growth. Work to reduce complexity and volume of sku’s across the region in order to work more efficiently, planning throughout from the lifecycle to execution.

Main Responsibilities:

Product Portfolio

- Identify a number of potential regional products that can be introduced under the Kenwood brand to regain share within the Food Preparation and Cooking segment; responsible throughout the product lifecycle.

- Analyse market opportunities, gain in-depth understanding of consumer needs and identify business potential, product gaps and drive growth.

- Support the Head of Product Marketing with NPD strategy, streamlining and maintaining the product portfolio for the Asia Pacific region across all brands and categories.

- Follow up and resolve any issues of production, importation and quality.

- Manage product samples.

Coordinate the New Product Launches

- With the Head of Product Marketing, build a rolling 3 year roadmap of product launches across the region.

- Work with HQ NPD teams (De’Longhi, Kenwood, Braun and NutriBullet) on new launches, understanding consumer benefits, specifications, timeline and sku selection.

- Prepare the business cases to support regional NPD investments and negotiate with APA purchasing team / suppliers.

- Co-ordinate new product launches across multiple markets; pack application/sku identification/P coding/reworking, specification check, certification process, samples, order process and so on.

- Help to execute the marketing program by clearly defining the key features and USP’s.

- Support the Marketing and Commercial teams to highlight product positioning.

- Execute locally relevant information / launch packs and data sheets.

Manage the Product Phase out

- Work with the Head of Product Marketing on product lifecycles and phasing (assessing poor sales, replacement, production stop, …)

- Inform and coordinate with the commercial and supply chain teams.

Manage benchmark reports

- Visit stores and ecommerce sites to track and report competitor products.

- Create and maintain benchmark reports.

- Share local insights, trends and competitor activity.

- Review any available GfK data analysis.

Key Interface:

Internal:

· Regional Subsidiary Teams; Product Marketing, Supply Chain, Demand & Planning, Commercial, Customer Service.

· HQ Teams; Product Marketing, Supply Chain

· HK / China Teams; Demand & Planning, Product Sourcing.

External:

· South East Asia Distributors

· Retail customers

· Suppliers

Qualification & Experience:

Essential:

· Minimum 5 years of professional product management experience in consumer goods.

· Excellent understanding of products and key benefits.

· Strong knowledge of the markets and of the competitor products.

· Experience working with a variety of different cultures.

Desirable:

· Precise, organized, prioritized, proactive and autonomous in execution.

· Strong team player, great communication and adaptability.

· Understands the complexity and needs of the markets within Asia Pacific region.

The job is located in Singapore.

Travels within the Asia Pacific region to visit the subsidiaries and distributors. Potentially to Europe to visit the NPD HQ’s (Italy, UK, Germany) and Hong Kong and China to visit factories and suppliers.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits
• Able to commit 6 days per week and to work on holidays

Qualifications & Requirements

• Strong leadership skills
• Customer service oriented
• Excellent interpersonal skills
• Ability to professionally address customer complaints
• Good team work skill

Responsibilities:

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness

Requirements:

• Proven working experience as an IT Manager or relevant experience
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in data centre management and data governance
• Hands-on experience with computer networks, network administration and network installation
• Ability to manage personnel
• BS in Computer Science, MIS or similar field