Total 5,891 Product Safety Manager inPetaling Jaya job vacancies in F&B / Tourism / Hospitality category in The United States of America

Responsibilities:

• To oversee the day to day operations of the restaurants and also to take on the responsibilities of the Restaurants’ operations.
• To ensure that service is carried out in line with standard operational basics.
  To maintain the outlet in a clean and tidy manner at all times.
• You are to have a working knowledge of the business plan for the restaurants.  You are to ensure that the profit levels we have guaranteed our owners are achieved.
•  You should also take note of the marketing section and action plan section.
• Planning is a fundamental function of a good manager.  You should always be planning for the peaks and trough in business levels, annual leave of your team members, purchase of replacement items and promotions.
• You are to attend the morning briefing, bi-weekly restaurant meeting and the monthly F&B Meeting.
• You are to ensure all staff be fully aware of the use of the Micros computer system.
  You are to implement Standard Operational Audits - that is to ensure that the operational basics are being carried out.
• You are to immediately organise full training sessions for all staff to ensure standards are always met.
• You are required to produce a report after each month end outlining promotions undertaken, financial analysis of the outlets, training activities undertaken, staffing and plans for the following months and a full competitor analysis.
• To organise innovative promotions in both outlets so as to maximise revenue.  

Requirements:

• Willing to work long hours.
• Physically fit.
• Flexible and adaptable to different working locations.
• Computer knowledgeable.
• People and customer oriented.
• Motivator and self-starter.
• Team player.
• Displays initiative and creativity.
• Commitment to professional values.
   

   

   

   

   

 

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Personal leave
• Personal development opportunities

Job Description:

We are seeking a dedicated and experienced Homestay Manager to oversee the day-to-day operations of our homestay establishment. The Homestay Manager will be responsible for ensuring the comfort, safety, and satisfaction of our guests while maintaining the overall quality and cleanliness of the property. This role requires strong leadership, organizational skills, and a passion for hospitality.

我们正在寻找一位专业且经验丰富的民宿经理，负责监督我们家庭旅馆的日常运营。民宿经理将负责确保客人的舒适、安全和满意度，同时维护物业的整体质量和清洁度。这个角色需要强大的领导力、组织能力和对待客的热情。

 

Responsibilities:

Guest Services:

• Ensure that guests' needs are met promptly and professionally throughout their stay.
• Handle guest feedback and complaints effectively, striving to exceed expectations and maintain high guest satisfaction

确保客人在整个住宿期间的需求得到及时和专业的满足。 有效处理客人的反馈和投诉，努力超越期望，保持高客户满意度

 

• Property Management:
• Oversee the maintenance and cleanliness of the homestay property, including guest rooms, common areas, and outdoor spaces.
• Coordinate repairs and maintenance tasks as needed, ensuring minimal disruption to guests.
• Conduct regular inspections to ensure compliance with safety, health, and cleanliness standards.

监督民宿的维护和清洁工作，包括客房、公共区域和室外空间。 根据需要协调维修和保养任务，确保对客人的干扰最小化。 定期检查，确保符合安全、卫生和清洁标准。

Staff Management:

• Recruit, train, and supervise homestay staff, including housekeepers and maintenance personnel.
• Develop schedules and assignments to ensure adequate staffing levels and efficient operation.
• Foster a positive work environment, providing guidance, feedback, and support to staff members.

招聘、培训和监督民宿清洁员工，包括客房服务员和维修人员。 制定时间表和任务分配，确保足够的员工配备和高效运营。 营造积极的工作环境，为员工提供指导、反馈和支持。

Marketing and Promotion:

• Assist with marketing efforts to promote the homestay and attract guests, including social media updates, website management, and online reviews.
• Collaborate with local tourism organizations or partners to increase visibility and drive bookings.

协助营销工作，推广家庭旅馆，吸引客人，包括社交媒体更新、网站管理和在线评论。 与当地旅游组织或合作伙伴合作，增加知名度并促进预订

Responsibilities:

• Providing comfortable accommodations for guests in a homely atmosphere.
• Overseeing the day-to-day operation of the homestay property, including maintenance, cleaning, and security.
• Ensuring guests have a pleasant stay and addressing any concerns or requests promptly and professionally.
• Maintaining cleanliness and tidiness of guest rooms and common areas.

在温馨的氛围中为客人提供舒适的住宿。 监督家民宿的日常运营，包括维护、清洁和安全。 确保客人住宿愉快，并及时、专业地解决任何问题或要求。 保持客房和公共区域的清洁和整洁。

Objectives:

• Ensuring guests have a pleasant and memorable stay, resulting in positive reviews and repeat bookings.
• Keeping the property in excellent condition to meet guests' expectations.
• Building a good reputation for the homestay through quality service and guest reviews.
• Schedules the work of a Housekeeping crew and ensures that assigned duties are completed on schedule and meet quality standards for the unit.

  确保客人住宿愉快且难忘，从而获得积极的评价和重复预订。 保持物业的良好状态，以满足客人的期望。 通过优质服务和客户评价建立家庭旅馆的良好声誉。

   

Required Skills

• Familiarity with hospitality industry standards.
• Knowledge of property maintenance, housekeeping, and security.
• The capability to address issues or challenges that may arise during a guest's stay.
• Ability to repair basic Housekeeping equipment and perform preventive maintenance;
• An outgoing personality.
• Excellent communication abilities.
• Exemplary organizational and time-management skills.
• Hospitality Management background.

熟悉酒店行业标准。 了解物业维护、客房服务和安全知识。 能够解决客人住宿期间可能出现的问题或挑战。 能够修理基本的家政设备并进行预防性维护； 外向的性格。 出色的沟通能力。 出色的组织和时间管理能力。 酒店管理背景。

JOB Requirement

• SPM/ SPMV
• Mandarin Speaker will be an anvantage.
• Minimum 2-years related experience as or similar role is an advantage.
• Speak, read and write Bahasa Malaysia/ English
• Use basic functions and applications of a computer.
• Good physical health and stamina.
• Communicate and relate effectively at the workplace.
• Stamina to handle physical demands of the job.
• Flexibility to work evenings, weekends, and holidays as needed
• Ability to provide staff with On-the-Job Training
• Strong interpersonal and communication skills, with the ability to interact effectively with guests, staff, and vendors.
• Excellent organizational and multitasking abilities, with attention to detail and a proactive approach to problem-solving.
• Knowledge of hospitality industry standards, including cleanliness, safety, and guest service protocols.

马来西亚教育文凭或中学文凭。

懂中文优先。

至少2年相关经验，

具有类似角色者优先。

能够说、读、写马来西亚语/英语。

能够使用计算机的基本功能和应用程序。

良好的身体健康和耐力。

能够在工作场所有效地沟通和相处。

具有处理工作的身体要求的耐力。

灵活的工作时间，可以根据需要在晚上、周末和节假日工作

能够为员工提供在职培训 良好的人际交往和沟通技巧，

能够有效地与客人、员工和供应商交流。

出色的组织和多任务处理能力，注重细节，并积极主动地解决问题。

了解酒店行业标准，包括清洁、安全和客户服务协议。

 

 

 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

This role is critical to support Security & Safety Manager in ensuring the safety of guest, associate, visitors/vendors/suppliers and property, work proactively to prevent theft and vandalism, responds to the needs of associate, offers assistance to those in need, provides excellent customer services, and takes direction from department supervisory/management associate. Work with potentially unpredictable individuals requiring that teamwork and effective communication with other security officers and associate are critical.

• Day to day security operations, implement and improve on security procedures and responsible for access control systems and vehicle control system.
• Work on crisis awareness, loss prevention, and training of the team.
• Conduct preliminary investigation and have good working relationship with the police and other relevant government authorities on security matters.
• Develop and manage security contractors.
• To enforce disciplinary and work ethics of associate and security personnel.
• Development, establishment and implementation of Environment, Safety and Health program to meet OSHA, FMA, EQA and related statutory requirement.
• Liaise with DOSH, BOMBA, DOE and or any other relevant government authorities.
• Plan and activate measures to secure the safety & health of associates.
• To inspect the workplace within the resort premises.
• To keep statistics on accident and dangerous occurrence at the place of work.
• Responsible for monitoring and control of waste, air emission and effluent complying with Environmental Quality Act (EQA).
• Investigate accidents/incidents and make recommendation to management for making working condition as safe as possible.
• Support in coordination of safety equipment /Personal Protective Equipment Training (PPE).
• Maintain report of accidents for management action.
• Assumes any other duties and responsibilities that may be assigned from time to time.

 

Job Requirements:

• Must have minimum 4 years of working experiences in the safety and security. Past experiences in resort environment will be an added advantage.      
• Strong analysis, investigation and documentation skills.
• Ability to support and lead a team of people towards a specific objective.
• Able to support the Security & Safety Manager in specific service projects and managing them until completion.
• Able to perform root cause analysis and investigation.
• Able to perform risk and hazard analysis.
• OSHA knowledge and computer literate.
• Good command of English and Bahasa Malaysia.
• Must be willing to work in the Langkawi island.

 

Kindly email your application with the most updated resume to careers.prlgk@parkroyalhotels.com.

Due to the restriction of Employment Visa in Malaysia, please note that this position is only opened for local Malaysian or candidates legal work rights in Malaysia only.

We regret to inform that only shortlisted candidates will be notified.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

•  Responsible for creating memorable guest experience.
• Anticipate guest needs and build rapport with customers.
• Attend to inquiries and handle guest complaints professionally and diligently.
• Strong upselling skill.
• Follow up on guest comments to establish solutions appropriate to problems highlighted.
• Maintain the Front Office information folder with up-to-date information on rates, programmes, special benefit cards, GHA programmes, Pan Pacific Hotels Group details, etc.
• Continuously strive to meet Front Office objectives, i.e. up-selling, express check-out, guest history preferences etc.
    

 

Requirements:

• Proven experience as a Guest Exprience Manager.
• Fluent in both spoken and written English, Malay and Mandarin is an advantage,; knowledge of additional languages is a plus.
• Computer literacy - Opera PMS, Ms Office.
• A customer-oriented and professional attitude.
• An outgoing personality.
• Excellent communication abilities.
• Exemplary organizational and time-management skills.
• Strong leadership quality - able to lead the team and a team player.
• Possess at least Diploma or higher in Hospitality Management.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Position Overview

The Outlet Restaurant Manager is responsible for overseeing the efficient operation and profitability of the restaurant within the hotel premises. They are tasked with ensuring exceptional guest satisfaction, maintaining high-quality service standards, managing the restaurant team, and driving revenue growth.

Key Responsibilities

1.      Operational Management

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures, staffing, and service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to maintain sufficient stock.
• Coordinate with the culinary team to ensure timely food preparation and presentation.

2.      Guest Experience

• Maintain a high level of customer satisfaction by providing attentive and personalized service.
• Handle guest inquiries, comments, and complaints promptly and professionally.
• Regularly interact with guests to solicit feedback and make improvements as necessary.
• Implement strategies to enhance the overall dining experience and exceed guest expectations.

3.      Team Leadership

• Recruit, train, and supervise restaurant staff, including servers, hosts, and bartenders.
• Set performance expectations and provide ongoing coaching and feedback.
• Foster a positive work environment that encourages teamwork and collaboration.
• Schedule staff effectively to ensure adequate coverage during peak hours.

4.      Financial Management

• Develop and implement strategies to maximize revenue and profitability.
• Monitor financial performance metrics, such as sales, expenses, and labour costs.
• Control operational costs through efficient resource utilization and waste reduction.
• Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.

5.      Marketing and Promotion

• Collaborate with the marketing department and the F&B Manager to develop promotional campaigns and special events.
  Implement marketing initiatives to attract new customers and retain existing ones.
• Utilize social media platforms and other marketing channels to increase visibility and drive traffic to the restaurant.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位概況

直銷餐廳經理負責監督飯店內餐廳的高效運作和獲利能力。他們的任務是確保卓越的賓客滿意度、維持高品質的服務標準、管理餐廳團隊並推動收入成長。

主要責任

1、營運管理

• 監督餐廳的日常運營，包括開業和結業程序、人員配備和服務標準。
• 確保遵守健康、安全和衛生法規。
• 監控庫存水準並根據需要訂購供應以保持充足的庫存。
• 與烹飪團隊協調，確保及時準備和呈現食物。

2. 賓客體驗

• 透過提供周到和個人化的服務來維持高水準的客戶滿意度。
• 及時、專業地處理客人的詢問、意見和投訴。
• 定期與客人互動以徵求回饋並根據需要進行改進。
• 實施策略以增強整體用餐體驗並超越客人的期望。

3. 團隊領導力

• 招募、培訓和監督餐廳員工，包括服務員、主持人和調酒師。
• 設定績效期望並提供持續的指導和回饋。
• 營造一個鼓勵團隊合作的正向工作環境。
• 有效安排人員，確保高峰時段有足夠的覆蓋範圍。

4、財務管理

• 制定並實施策略以最大化收入和獲利能力。
• 監控財務績效指標，例如銷售、費用和勞動成本。
• 透過有效利用資源和減少浪費來控制營運成本。
• 準備和分析財務報告，以確定需要改進的領域和節省成本的機會。

5. 行銷和推廣

• 與行銷部門和餐飲經理合作制定促銷活動和特別活動。
  實施行銷措施以吸引新客戶並留住現有客戶。
• 利用社群媒體平台和其他行銷管道來提高餐廳的知名度並增加流量。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職責：

• 負責創造難忘的賓客體驗。
• 預測客人的需求並與客戶建立融洽的關係。
• 專業、勤勉地接受詢問並處理客人投訴。
• 較強的追加銷售能力。
• 跟進客人的評論，制定適合突出問題的解決方案。
• 維護前廳資訊文件夾，其中包含有關房價、計劃、特別優惠卡、GHA 計劃、泛太平洋酒店集團詳細資訊等的最新資訊。
• 不斷努力實現前台目標，即追加銷售、快速退房、客人歷史偏好等。
  

要求：

• 身為賓客體驗經理擁有豐富的經驗。
• 精通英語、馬來語和華語口語和書面語者優先；了解其他語言者優先。
• 電腦知識 - Opera PMS、Ms Office。
• 以顧客為導向的專業態度。
• 性格外向。
• 優秀的溝通能力。
• 優秀的組織和時間管理能力。
• 較強的領導特質－能夠領導團隊並具備團隊合作精神。
• 至少擁有酒店管理文憑或更高學位。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

• 使用 POS 系統管理客戶交易。
• 掃描商品以確保準確定價。
• 依照公司 SOP 向客戶收取付款，包括現金、信用卡或金融卡。
• 根據公司指南，維持收銀區域的安全、清潔和衛生標準。
• 當顧客進入和離開收銀台時迎接他們。
• 全天保持適當的衛生、儀容和職業禮儀。
• 向上級報告任何客戶投訴。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險

• Manage customer transactions using POS systems.
• Scan goods to ensure accurate pricing.
• Collect payments from customers, including cash, credit cards, or debit cards, following company SOP.
• ⁠Maintain safety, cleanliness, and hygiene standards in the cashiering area according to company guidelines.
• Greet customers as they enter and leave the cashier counter.
• Maintain proper hygiene, grooming, and professional decorum throughout the day.
• Report any customer complaints to a superior.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance

• 使用 POS 系統管理客戶交易。
• 掃描商品以確保準確定價。
• 依照公司 SOP 向客戶收取付款，包括現金、信用卡或金融卡。
• ⁠根據公司指南維持收銀區域的安全、清潔和衛生標準。
• 當顧客進入和離開收銀台時迎接他們。
• 全天保持適當的衛生、儀容和職業禮儀。
• 向上級報告任何客戶投訴。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險

• Manage customer transactions using POS systems.
• Scan goods to ensure accurate pricing.
• Collect payments from customers, including cash, credit cards, or debit cards, following company SOP.
• Maintain safety, cleanliness, and hygiene standards in the cashiering area according to company guidelines.
• Greet customers as they enter and leave the cashier counter.
• Maintain proper hygiene, grooming, and professional decorum throughout the day.
• Report any customer complaints to a superior.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance

Job Responsibilities :

• Responsible for the smooth operation of the hotel
• To be fully aware of the hotel’s emergency procedures with regard To safety of guests and employees
• Responsible for handling requests and complaints from guests
• Ensure that all employees are constantly updated on accurate hotel information
• To Ensure the front of the hotel is clean and tidy
• Be aware of all happenings in the hotel

Job Requirement :

• Certificate / Diploma in Hospitality Management / Hotel Catering with 3 years'
  experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant OR
• SPM holder with 4 years' experience inclusive of 2 years' experience as Front Office
  Supervisor / Guest Service Assistant
• Willing to base at Genting Highlands Resort.

Perks :

• Free Accommodation (Single basis)
• Food Signing Facilities
• Free Wifi at Hotspot Area
• Free Medical
• Free Insurance Coverage
• Career Progression
• In House Training
• On-the job training
• Executive Service Laundrette
• Staff Recreation Facilities: Stadium, Gym, library
• Employee’s discount
• Long Service Award
• Car loan subsidy

Responsibilities:

• Assist Regulatory Affairs Director in providing regulatory activities and product safety support for Reckitt products (Health, Nutrition and Hygiene category).
• Lead the on-going regulatory compliance, notification, and registration of Reckitt products.
• Lead and co-ordinate the resolution of regulatory including Code of Ethics movement, medical, product safety issues affecting assigned Reckitt category in the country.
• Support the Regulatory Affairs Director to provide regulatory affairs support and consultancy to internal and external customers in a business-oriented way.
• Liaise with a range of colleagues from Country marketing, R&D, supply, and global/regional regulatory teams, and work closely with external partners, contractors and licensees to ensure that regulatory, safety and medical affairs issues are properly managed and resolved.

Requirements:

• Registered Pharmacist with the Singapore Pharmacy Council and able to hold the Poison License.
• Minimum 3-5 years experiences in the OTC market (or regulated healthcare category e.g. cosmetics, medical devices, food supplement, biocides), food industry and within a FMCG environment, with experience in Regulatory and/or Safety.
• Broad knowledge of Singapore and Brunei regulatory healthcare systems, food act and regulations as well as Code of Ethics; and knowledge on International Regulation Standard is an added advantage.
• Experience in handling issues resolution in regulatory affairs.
• Proven track record in active collaboration with R&D and non-R&D functions as well as third parties.
• Ability to effectively manage projects and relationships with local partners, contractors and consultants to achieve Reckitt’s objectives.

Responsibilities:

• Ensure timely review and update of Work Instructions, Standard Operating Procedures, and Legal Registers by process owners on the intranet.
• Serve as the point of contact and responsible for the ISO certifications.
• Provide assistance to arrange ISO training for all workplaces to guarantee staff competency for certification audits.
• Act as the business unit level DMR for ISO certification.
• Perform ad hoc tasks as assigned, when necessary.

Requirements:

• With 4-6 years of experience in Managing Safety, Health & Quality in the workplace. (Managerial role)
• Strong knowledge of Workplace Safety and Health Act.
• Competent at resolving conflicts involving health and safety at work.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com
The Opportunity:
We're hiring a Health, Safety & Environment (HSE) Manager at Toll Group to lead our Audit & Assurance team. This role can be based in either Sydney, Melbourne or Brisbane and offers hybrid flexibility, where you can work from home up to two days per week!
This is an exciting opportunity where you can make a significant impact and drive change at a global level. The role will provide hands-on guidance and support to our workforce, championing initiatives that foster a culture of excellence in HSE performance. At Toll, we are driven by our core values of Customer focus, Integrity, Teamwork, Progress, and Accountability, and this role plays a key part in upholding these principles.
If you're passionate about shaping a safer and more sustainable future within a dynamic and forward-thinking organization, this opportunity is tailor-made for you. Join us in making a difference while advancing your career in HSE with Toll Group.

A day in the life of an HSE Audit and Assurance Manager at Toll Group:


Spearhead and champion the comprehensive provision and support of HSE audit and assurance activities both internally and externally across the organization, encompassing self-insurance and regulatory compliance.




Lead a close-knit team in crafting and implementing cutting-edge assurance and auditing tools, leveraging advanced analytics to drive superior performance in HSE systems.




Embrace a role that offers exciting opportunities for travel, providing exposure to diverse environments, making each day a new adventure in advancing HSE excellence.




Advocate for Toll's Safety Obsessed culture program, offering support and guidance to operational leaders for cultivating a Safety Obsessed workplace.



What You'll Need to Succeed:




Demonstrated experience in an HSE advisory role, with extensive knowledge of HSE legislation, industry and management system standards.




Strong experience working in an HSE audit, assurance, or systems position.




Experience within transport, logistics, or heavy industry is desirable.




Ability to travel (roughly twice per month) across Australia.




Experience with supporting multiple sites or a geographically diverse business is desirable.




A sound understanding of operational issues and challenges faced by line managers in implementing HSE processes and programs.




A consultative approach and ability to partner with both internal and external stakeholders.



What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com Please click here to apply.