Total 64 Product Designer job vacancies in Customer Service category in The United States of America

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Please also view the benefits information sheet which details the benefits of working for NHSBT and the hours of work, salary, leave entitlement etc. for this role.

Responsibilities:

• Perform the tasks assigned by the lead designer in the project assigned.
• Carry out 3D modelling of electrical items of onshore oil and gas projects, offshore fixed platforms and FPSOs using software packages like PDMS / E3D.
• Preparation of engineering drawings using standard technical software packages like E3D-Draw, Microstation and Autocad.
• Work closely with team members across disciplines within the organization to better understand processes and systems in the Company.
• Review 3D model (PDMS/E3D/Navisworks) and/or 2D (Microstation/Autocad) design and drawings developed by others.
• Ensure that work is carried out to the specified QHSE requirements.
• Maintain a positive and safe working environment at work location.
• Comply strictly with the Company’s code of conduct and always ensure ethical behaviour.
• Take ownership of your career by continually upgrading your competence level.

Work Experience

• Must have minimum 5 years’ experience in electrical detailed design and engineering for offshore/onshore oil and gas projects.
• Must have proficiency in using PDMS / E3D software tools for cable ladders, field trays, lighting and small power and equipment modelling.
• Must have experience in preparation of single line diagrams, layout drawings, cable block diagrams, interconnection diagrams etc. using MicroStation software.
• Must have experience in generation of cable ladders, cable & cable gland MTO’s.
• Experienced in lighting and small power, heat tracing design.
• Revision of new and existing project documentation and drawings
• Review 3D and/or 2D design
• Quality control assurance and improvement of the discipline work and implementation method
• Support the lead engineer in meeting project schedules and budgets along with other team members
• Experience in supporting site teams by resolving site queries/issued.

Qualifications

• ITE / Diploma in Engineering (Electrical / Instrumentation /Mechanical)

Other Skills

• Self-motivated, willingness to learn new skills and tools.
• Ability to build good working relations, internally and across departments and disciplines.
• Ability to communicate openly and directly.
• Ability to demonstrate responsibility and reliability.
• Excellent written, verbal and presentation skills
• A good team player who is willing to share knowledge and experience.

In addition, the job holder will have the following job specific requirements:

• A high level of energy and ability to work under pressure and complexity
• Genuine interest and appreciation of people
• Ability to work with people from diverse cultural backgrounds

We regret that only shortlisted candidates will be notified.

Challenge yourself and take the next step in your Service Design career
Be part of a high performing team to improve customer experiences across the customer journey
Permanent position based at our Head Office in Mascot

  
Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights, shopping and everyday purchases to enjoying exclusive perks and privileges, Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forward-thinking approach, we continue to redefine loyalty in the aviation industry, setting the standard for excellence and innovation.   
  
The Senior Service Designer will be responsible for employing a variety of ... Click here to view more detail / apply for Senior Service Designer

Responsibilities

• Be familiar with all aspects of Oil and Gas Off-shore project facilities design, such as, Well Head, Process Platforms and FPSO layout.
• Design and Model, using E3D/PDMS for layout development which include- Equipment modelling, Piping layout and Model, Pipe supports selection and Model, Reserve Volumes for Access and Egress route, Material Handling and Transport Routes and third party input as appropriate.
• Check the 3D Model for Clashes on regular basis and collaborate with other disciplines for effective clash free 3D Model
• Review Vendor drawings for the static Equipment / Rotating Equipment / Packages and ensure all the Nozzle orientations, Vessel cleats and Support requirements are in line with Design Requirements
• Interact with relevant disciplines- Process engineer, Mechanical Engineer, Safety Engineer and Project Engineer for the assigned Module/Area
• Prepare MTO for the Piping Bulk items, Valves and Specialty Tagged Items, to support Piping material engineer
• Present 3D Model, for Design Review by Client, with E3D/ PDMS / Navisworks for establishing the Layout / Piping design in accordance with P&Ids and meet the project requirements
• Check the Model for Piping and Pipe supports as per the check list for established maturity such as B1, B2 and C1
• Prepare 2D Drawings- Plot plan, Equipment plan, Isometrics and pipe supports drawings by using AutoCAD/Micro station/MDS
• Effectively manage the design changes and provides appropriate solutions, as and when, needed during the Project execution.
• Collaborate well within team and communicate effectively with stress engineers , Pipe support Engineers/Designers and Piping material engineers
• Guide and supervise the layout design team, as required.
• Support the Piping Lead in meeting project schedule and budget along with other team members
• Maintain a positive and safe working environment at work location

Work Experience

• Minimum 12 years of experience in upstream oil and gas platforms & FPSO projects with an engineering Organisation.
• Prior work experience in the Oil and Gas sector with similar roles and understanding of project phases, milestones and deliverables are advantageous.
• Preferably with experience for projects in the NCS and UKCS sectors
• Must be able to demonstrate Piping and layout concept for Optimum design and cost-effectiveness.
• Familiar with standards such as, ASME, API (American Petroleum Institute), BS, European Regulations and other relevant standards and guidelines for layout design will be advantageous.
• Must be familiar with the requirements of Human factors and Technical safety philosophy and comply to project requirements

Qualifications

• Minimum a Diploma in Mechanical Engineering
• Nitec or Higher Nitec in Mechanical drafting with more relevant experience could also be considered

Other Skills

• Must be a self-starter, able to work independently and provide clear technical solutions to assigned tasks
• Must demonstrate leadership quality in terms of guiding team of design personnel with clear instructions as per design sequence and project priorities.
• Effective technical communication (verbal and written) skills with proven ability to present technical issues to design teams, client
• Effective inter-personal, and communication skills to communicate well with people at all levels in the organization is considered as essential.
• Must have computer literacy in E3D/PDMS, MDS, Navisworks, Microstation, Autocad and MS Office and other software skill as advantageous
• PDMS administration skill considered as added advantage

We regret that only shortlisted candidates will be notified.

• Design engaging game levels, quests, and progression systems that captivate players.
• Utilize analytics to optimize game mechanics and player satisfaction.
• Collaborate with a dynamic team to align game design with strategic vision and market trends.

Responsibilities:

• Lead the design of game levels, quests, economy, and statistical models to ensure balanced and engaging gameplay.
• Develop detailed character progression systems, game difficulty scaling, and monetization strategies.
• Strategically plan and implement game data tracking to analyze performance metrics and player behavior.
• Use player feedback and analytic data to refine game mechanics and progression systems.
• Ensure game balance considering various gameplay elements like character abilities and combat mechanics.
• Engage in live operations to continuously refine and update game content based on player interactions.
• Work closely with developers and artists to implement design concepts effectively.
• Conduct competitor analysis to stay ahead of industry trends and integrate key learnings.

Requirements:

• Bachelors degree in Game Design, Computer Science, Statistics, or related field.
• Solid experience in game design focusing on statistical models, level design, and progression systems.
• Strong analytical skills with proficiency in game statistics and economy.
• Deep understanding of game mechanics across various genres, particularly RPG and Casual games.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

Ll-EA1

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Opportunity: A Parramatta based client is looking for a Service Designer to join them and play a pivotal role in designing and delivering user-centric digital experiences that enhance accessibility and usability for both internal employees and external users seeking justice. Be part of a dynamic team dedicated to driving digital transformation and improving service delivery across jurisdictions. The Role: Human-Centered Design Expertise: Utilize a variety of human-centered design methods and processes to define, design, and deliver leading user experiences for Department of Justice users and employees. User Experience & Interface Design: Possess both a human-centric mindset and a keen eye for design fidelity and detail, spanning both user experience (UX) and visual and interface design (UI). Collaborative Approach: Work alongside other designers and cross-functional teams, including service designers, subject matter experts, business analysts, and solution architects, to create innovative digital experiences that elevate the overall user experience. Digital Product Development: Design and develop accessible,…

Click here to view more detail / apply for Service Designer

Responsibilities

• To conduct preventive maintenance to home appliances product and equipments
• To sustain and maintain machines/equipments and to perform corrective maintenance
• To perform troubleshooting
• To monitor machines and equipments operational performance & condition
• To facilitate day to day operations

Requirements:

• Relevant experiences in home appliances repairing/ maintenance are welcome
• Has motor bike and/or car driving license
• Vehicle provided or own vehicle with allowance

Interested candidates, please forward a detailed resume as MS Word format (DO NOT SEND BY QUICK APPLY) and email to recruit@tempserv.com.sg

Tempserv Pte Ltd
License No: 06C3745
Attention: Daniel Lee / EA Personnel No: R1989151

Overview:Full-time, Continuing position Salary Level HEW 7 ($94,838 - $102,657) + 17% Superannuation and Flexible Working ArrangementsAttractive benefits and hybrid ways of working with a values driven team Based at the Melbourne CBD campusAbout UsWe are a passionate team of values driven designers and researchers. We care about creating customer centered change for prospective and current students, staff, and alumni, in the complex landscape of one of Melbourne’s largest dual-sector universities. We are an inclusive, collaborative, and supportive team who love what we do. Through our work we bring together people, data, human experiences, and creativity to challenge mindsets and create change of big and small scale at RMIT.  We believe in doing good, impactful work, following through on our research by bringing findings to life with design thinking led action, all while maintaining our work life balance. Our values as the CX team are: curiosity, people centricity, agility, and integrity. We live these through how we work with…

Click here to view more detail / apply for Service Designer

Join the change. Together, we’ll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.Everyone at AGL is an important part of building a better energy future and we want you to join in. Service Designer - Electrification & Innovation Our Electrification & Innovation (E&I) business empowers Australians to transition towards a cleaner energy future. As an end-to-end electrification business, we focus on developing leading, sustainable and scalable electrification products at pace, constantly improving our offerings to…

Click here to view more detail / apply for Service Designer

Responsibilities

• To conduct preventive maintenance to home appliances product and equipments
• To sustain and maintain machines/equipments and to perform corrective maintenance
• To perform troubleshooting
• To monitor machines and equipments operational performance & condition
• To facilitate day to day operations

Requirements:

• Relevant experiences in home appliances repairing/ maintenance are welcome
• Has motor bike and/or car driving license
• Vehicle provided or own vehicle with allowance

Interested candidates, please forward a detailed resume as MS Word format (DO NOT SEND BY QUICK APPLY) and email to recruit@tempserv.com.sg

Tempserv Pte Ltd
License No: 06C3745
Attention: Daniel Lee / EA Personnel No: R1989151

• Position : Service Technician (Electrical/Electronic/Mechanical)
• Location : Near Upper Thomson MRT
• Working hours : 5.5 days (Monday - Friday: 9.000am-6.00pm, Saturday 9.00am-1.00pm)
• Salary (commensurate with experience): Up to $3200 + Overtime pay + Performance Bonus + Medical + Health Insurance
• Duration : Permanent
• Industry : Kitchen Appliances

Main Responsibilities:

• Provide efficient after-sales technical services, trouble-shooting, maintenance and Installation on company & range of home kitchen products at various
• customers location island-wide
• Keep sufficient stock levels of maintenance parts in personal vehicle
• to handle the out and in-door repairs for the range of Straaten products.

Requirements:

• Familiarization on products will be provided.
• Possess Class 3 Driving license is a must
• Bilingual in English and Mandarin/Malay to liaise with Mandarin speaking associates in view of business communications

Email to joie@searchpersonnel.com.sg

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Details

• MuleSoft's Customer Support team is looking for talented individuals with a passion for researching complex technologies and a track record of high customer satisfaction to help our team drive customer success with MuleSoft products. We maintain an extremely high level of satisfaction across our customer base, and we take great pride in our operational efficiency and the strength of the solutions we provide to our customers.

• As a member of the Support team, you will leverage advanced technical expertise to resolve complex platform-related issues affecting customers. As a Technical Support Engineer expert, you will enable customer success by helping our customers to overcome crippling technical challenges. You will provide hands-on troubleshooting, feature explanation, and best practice guidance to the broader Technical Support team to assist customers during critical and time-sensitive situations while partnering with development teams.

• You'll find yourself researching new technologies every day, including Web Services, HTTP, JMS, JEE application servers, and many types of Enterprise Software. This role will give you an opportunity to build expertise and fast-track your career toward customer-facing technical roles, and your successes will have an impact across the company.

• Work Hours: We are a 24x7 Support Hub, the candidate hence needs to be ready to work any shift available and be ready to change shifts based on business requirements from time to time.

Role & Responsibilities:

• Take ownership of customer issues through to resolution - including troubleshooting, internal communication, and providing meaningful feedback on a regular basis to assist with troubleshooting integrations involving third-party APIs and implementation of other products.

• Liaise and work closely with the internal teams on escalated technical issues and product roadmap changes/new features.

• Provide feature explanation and implementation best practices.

• Create knowledge base materials dedicated to operational efficiency while empowering and enabling the developer community.

• Respond promptly and effectively to technical support requests from clients regarding integration API-related issues.

• Diagnose and troubleshoot technical issues, offering timely and accurate solutions to ensure minimal disruption to clients' operations.

• Collaborate closely with cross-functional teams, including developers and operations, to resolve complex integration challenges.

• Document and track support cases, solutions, and interactions in our support systems to maintain accurate records.

• Escalate critical issues to development teams when necessary, ensuring timely resolution.

Role Requirements:

• Excellent written and verbal communication skills.

• Proven analysis, troubleshooting, and problem-solving skills. Ability to effectively prioritize and escalate customer issues.

• Bachelor's degree in computer science or equivalent experience strong background and a solid understanding of object-oriented concepts and languages.

• 4+ years of prior experience in a Technical Support environment.

• Strong understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption.

• Experience troubleshooting Internet technologies: HTTP, firewalls, web servers, proxy servers, etc.

• In-depth knowledge of database concepts and data management (RDBMS) and SQL.

• We operate 24x7 which can involve working during one of the below shifts (not limited to shift timing can change) - AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 9 PM/10 PM IST onwards depending on Day Light Savings Time)

• EMEA hours – 12:00 PM/1 PM/2 PM IST onwards depending on Day Light Savings Time APAC hours – 5.30 AM IST onwards. Work hours can change depending on Business requirements.

Preferred Requirements:

• 4+ years of Experience in Application Support including middleware/networking knowledge. Knowledge of multi-tenant, grid, parallel, or distributed computing architectures.

• Knowledge and troubleshooting experience with at least one programming language, such as Java, .NET, or PHP, and analyzing thread dumps and heap dumps as an added advantage.

What you'll need to be successful:
Industry relevant experience

• Must have experience in Java development and concepts, including debugging against Java APIs, providing technical solutions, examining thread dumps and threading issues, and hosting services using JEE and/or JSE framework

• Experience with JEE Application Servers and Containers (administration, deployment, and/or development in Tomcat, JBoss, WebSphere, Spring, etc.)

• Deep knowledge of Internet technologies and protocols such as HTTP and FTP

• Experience with SOAP, REST, Webservices, Tomcat, XML, JMS, WS, and SOA/Integration technologies

• Integration product support is preferred. Other integration vendors include IBM, BEA, Oracle, Tibco, etc. Knowledge of Open Source business and/or past contributions to open-source projects is also favorable.

Learn more about CSG and here is the Video.

Accommodations

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