Client/Customer Services Admin Support
Full-time
Others
Sheffield, South Yorkshire, S1 2la,...
7 months ago
Your new company Working for a leading services provider in Sheffield you will be part of a busy customer service department prov.....
Your new company
Working for a leading services provider in Sheffield you will be part of a busy customer service department providing customer/ client support on a new project for 9 months.
KEY VACANCY INFORMATION
Temporary for 9 months
Immediate start required in October/ November 2023
Based in Sheffield
Monday to Friday 9am -5pm - 35 hour week
50% office based and 50% work from home
£20,000 - £23,000 depending on experience
Your new role
You will report to a National Account Manager and provide customer service admin support to a range of customers. This will be a busy role and training will be provided, but successful applicants will be able to demonstrate on application having held a similar role and have good business admin and customer service skills.
Duties of the role will include ;
- Supporting customers through service onboarding processes
- Providing customer service support via Live Chat, phone and email
- Speaking to customers to ensure that they have relevant information/access to start the onboarding process
- Customer service admin - following up with customers to make sure that they have completed the onboarding process
- Updating information on the database
- Doing customer data uploads
- Operational admin tasks - e.g. updating of Excel spreadsheets
- Use of CRM systems and MS Office
What you'll need to succeed
Successful applicants will ideally have held a similar role recently and be able to complete the duties of the role as outlined
Excellent customer service admin skills required and business admin experience
Knowledge and experience of MS Office and CRM systems
Able to start temporary work in Sheffield
What you'll get in return
KEY VACANCY INFORMATION
9 month contract - could become permanent for the right candidate , growth expected in the business
Based in Sheffield , Hybrid
Immediate start required in October / November 2023
Monday to Friday 9am -5pm
50% office based and 50% work from home
£20,000- £23,000
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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