Total 30 PR Agent job vacancies in Graha Kud Jl. Warung Buncit Raya No.18-20 Pejaten Barat Pasar Minggu

Candidate Sourcing:

• Utilize various channels to source potential candidates
• Build and maintain a network of potential candidates through ongoing relationship management.

Screening and Evaluation:

• Review resumes and applications to assess candidate qualifications.
• Conduct initial interviews to evaluate candidates' skills, experience, and cultural fit with the company.
• Collaboration with Recruitment Advisor for proper candidate placement for clients and communicating about job orders from clients.

Negotiation and Offer Process:

• Facilitate communication between candidates and recruitment advisor during the interview and offer stages.
• Negotiate compensation packages and other employment terms.

Compliance:

• Ensure adherence to legal and ethical recruiting practices, including equal opportunity employment laws.

• Supporting the Consultant by presenting suitable candidate efficiently
• Work collaborative and provide support across the teams by sharing information
• Engage in data mining and proactively source for suitable candidates by using job portal and another media
• Understanding job description and using creativity to attract the right talent
• Conduct initial candidate screening
• Managing candidate's database

• Keep strong relationships among all clients, not only with the HR PIC but with the Managerial level (President, GMs) to catch the latest business situation of them.
• Acquire Job vacancies from clients by executing strategy sales and marketing activities, then write Job description which are shared with candidates and for internal.
• Deeply understand the background of the client's business and the reason they need to hire employees from external.
• Consult and advise the client how to maximize the possibility to reach success in hiring, by providing the market tendency and information.
• Share the full information with Career Advisor team and contribute with them to provide the suitable quantity of candidate CVs with required quality.
• Not limited to only above, but also implement any kinds of enterprise sales/marketing activities to realize the purpose written in the top.
• Other duties as assigned.

Saat ini kami sedang mencari kandidat terbaik, ramah, profesional dan berkepribadian dinamis untuk bergabung dengan tim kami sebagai GSA (Guest Service Agent).

Sebagai pusat informasi untuk tamu yang bertugas melaksanakan proses check in dan check out yang berkaitan dengan tamu dan event. Menjaga komunikasi yang baik dengan tamu. Berkoordinasi dengan departemen lain dalam memberikan pelayanan yang baik kepada tamu.

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku
• Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon sesuai SOP yang berlaku
• Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen sesuai SOP yang berlaku
• Melayani konsumen dengan cepat
• Eskalasi ke unit terkait jika ada pertanyaan dan keluhan yang perlu di selesaikan lebih lanjut
• Sopan dan ramah dalam berinteraksi dengan konsumen
• Mengikuti proses dan standar kerja
• Mendokumentasikan interaksi konsumen

• Menerima setiap panggilan/pesan yang masuk dan memastikan kebutuhan dan keinginan pelanggan tentang layanan
• Dapat terpenuhi sesuai dengan prosedur layanan yang berlaku dengan tepat, cepat dan akurat.

Company Description

Fita is a health-tech platform that provides localized fitness and wellness videos, recipes, meal planning tips, and personalized programs along with a supportive community to help Indonesians live healthier and happier lives. Our goal is to plug the preventive healthcare gap in Indonesia, and we are constantly expanding our services to become the next Indonesian super-app. Fita collaborates with certified fitness trainers and nutritionists, including Ade Rai, Melanie Putria and Kemal Mochtar.

Role Description

This is a contract role for a Customer Support Agent. The Customer Support Agent will be responsible for providing excellent customer service by responding to customer inquiries, troubleshooting any issues, and ensuring customer satisfaction. This role will be located in Jakarta, Indonesia with flexibility for some remote work (work-from-anywhere).

What We Offer

• A contract based role (3-months with possibility to get extended)
• Competitive salary and BPJS
• A friendly and collaborative work environment
• Opportunities for professional growth and development
• Possibility to work from anywhere and we also provide laptop (working assets)

• Menangani serta menyelesaikan interaksi pelanggan call in sesuai SOP dan SLA yang berlaku
• Menjaga SLA untuk setiap proses agar selesai pada waktu yang telah ditentukan, sehingga tidak berpengaruh terhadap antrian pelanggan yang lainnya.
• Identifikasi kendala pada saat berinteraksi dengan pelanggan.
• Laporan harian berupa detil dan summary dari aktivitas yang telah dilakukan agent

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