Our client is a renowned security solution provider delivering turn-key solutions fulfilling security and operational objectives. They believe that people are their strength and are committed to developing their people with continual career development training.

They are seeking a Cybersecurity Operations Engineer to join their growing team.

Responsibilities:

• Stay up-to-date on the current threat landscape and cybersecurity events, continuous knowledge improvement in tools and best practices in cybersecurity
• Communicate across internal divisions, customers, vendors and partners
• Maintain enterprise systems with focus on cybersecurity
• Troubleshoot reported issues
• Liaise with technology vendors for escalation where required
• Patch and update of tools and systems
• Prepare incident reports and maintain records of service level agreements (SLAs) for customers
• Maintain technical documentation

Requirements:

• Degree in Computer Science, Cyber Security or related field
• 3 years of relevant experience in Operation Support is preferred
• Knowledge of endpoint security, data loss prevention and vulnerability management domains
• Knowledge of technologies such as McAfee, Cisco, Microsoft, Thales
• Team player as well as ability to work independently on tasks
• Self-motivated with the ability to drive features to delivery

Position Summary

This position is responsible for leading a team in the management of Data Center operations to achieve the operations key performance index and the required service standards. This may include managing day to day data center activities, server floor inventory management system, various data center value added work, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved

• Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with the leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple customer data center site operations.

• Drive cost saving & operations efficiency

Qualification Summary:

Experience:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Skills:

• Technical Skills

• Good working knowledge of logistics and value added service operations.

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Experience with customs and regulatory issues related to logistics

• A proven, experienced resource in solutions and implementations

• Strong problem solving skills

Behavioural Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  1~3 years working experience, experience of operating group tours for Europe destinations is a plus
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

We are looking for a motivated Operations & Administration Executive who is diligent and able to learn fast.

We are an MAS regulated and you would need to like to work in an international team. Our new Admin & Operation Officer will be able to provide independent support to the COO after training period.

Duties include but not limited to liaising with service external providers (lawyers, banks, Trustee), communication with clients (email, phone), office maintenance, generating invoices, organise and filling of documents. Duties will also include greeting visitors, answering incoming phone calls, purchasing office supplies, and taking proper inventory.

Two years of experience in office administration and management support.

Candidates with an understanding of investment products, banking regulation, or experience in wealth management/financial industry would be highly preffered but not compulsary.

Excellent in computer skills, including high degree of proficiency in Microsoft Word, Excel, PowerPoint and Outlook or any other email program.

High level of confidentiality and attention to details are also required.

Independently setting priorities & initiative, speaking and writing clearly, able to perform individually or as teamwork.

We are and International (European and Asian) team with a lot of experiences to share.

High development potential within the company.

Possibility to have exposure in fund management and wealth management industry.

Build experience in the Asset Management industry.

Full-time and Long-Term position. Strong career upside potential for a talented candidate.

Kindly attach your CV, cover letter and small personal note to your application, and we will be in touch with you.

Position Summary

This position is responsible for leading a team in the management of Data Center operations to achieve the operations key performance index and the required service standards. This may include managing day to day data center activities, server floor inventory management system, various data center value added work, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved

• Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with the leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple customer data center site operations.

• Drive cost saving & operations efficiency

Qualification Summary:

Experience:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Skills:

• Technical Skills

• Good working knowledge of logistics and value added service operations.

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Experience with customs and regulatory issues related to logistics

• A proven, experienced resource in solutions and implementations

• Strong problem solving skills

Behavioural Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

We are looking for a motivated Administrative & Operation Executive who is diligent and able to learn fast.

We are an MAS regulated and you would need to like to work in an international team. Our new Admin & Operation Executive will be able to provide independent support to the COO after training period.

Duties include but not limited to liaising with service external providers (lawyers, banks, Trustee), communication with clients (email, phone), office maintenance, generating invoices, organise and filling of documents. Duties will also include greeting visitors, answering incoming phone calls, purchasing office supplies, and taking proper inventory.

Minimum of two years of experience in office administration and management support, or negeral experience in banking and finance field.

Candidates with an understanding of investment products, banking regulation, or experience in wealth management/financial industry would be highly preffered but not compulsary.

Excellent in computer skills, including high degree of proficiency in Microsoft Word, Excel, PowerPoint and Outlook or any other email program.

High level of confidentiality and attention to details are also required.

Independently setting priorities & initiative, speaking and writing clearly, able to perform individually or as teamwork.

We offer:

International (European and Asian) team with a lot of experiences to share.

High development potential within the company.

Possibility to have exposure in fund management and wealth management industry.

Build experience in the Asset Management industry.

Full-time and Long-Term position. Strong career upside potential for a talented candidate.

Kindly attach your CV, cover letter and small personal note to your application, and we will be in touch with you.

This mandate plays a crucial role in managing the end-to-end processing of trade finance and trade-related financing transactions. Your responsibilities will include overseeing syndication and bilateral loans transactions, verifying the feasibility of Letter of Credit (LC) terms, handling settlements, and ensuring compliance with regulatory policies and procedures.

Responsibilities:

• Manage end-to-end processing of trade finance and trade-related financing transactions.
• Oversee syndication and bilateral loans transactions, including monitoring commitment fee payments.
• Review and verify the feasibility of Letter of Credit (LC) terms, ensuring accuracy and compliance with regulations.
• Handle settlements and SWIFT messages for trade finance and loan operations.
• Ensure strict compliance with policies and Standard Operating Procedures (SOPs) to mitigate operational risks.

Requirements:

• Minimum of 3 years of experience in trade finance operations, preferably within the banking industry.
• Strong understanding of trade finance regulations and guidelines, including UCP, ISP, ISBP, URDG, URC, URR, and Incoterms.
• Positive attitude with excellent interpersonal skills, fostering effective teamwork and collaboration.

R23114004

Responsibilities:

• Support APAC business through best-in-class operations across revenue planning & sales enablement
• Develop subject matter expertise in processes & systems e.g. client set up, contract & incentives approval, revenue attribution, billing & invoicing, tagging & data cleaning, etc.
• Help the sales team understand how to navigate systems, handle day-to-day escalations and troubleshooting with speed & accuracy
• Design and evolve SOP for standard processes by applying critical problem solving skills to identify improvement areas in current processes & systems and propose solutions
• Develop operational metrics and reporting to unlock insights and analyze operational success and pain points
• Work closely with cross-functional teams, own communication and stakeholder management

Qualifications:

• At least 2 years of experience working in a fast-paced, operational environment
• Bachelor degree is a minimum, preferably in a quantitative field
• Familiarity with major sales CRM platforms (i.e. SalesForce), Order Management Systems (i.e. Operative, FatTail, Prisma, etc.) and Ads Platforms is a plus
• Excellent communication and interpersonal skills
• Ability to prioritize multiple projects and tasks and manage time effectively

Job Description:

As an operator, you will be responsible for the daily operation and customer service of the website.

Responsibilities:

1. Daily operation management: Responsible for updating and maintaining website content, including but not limited to posting product information, editing articles, updating event pages, etc., to ensure the accuracy and timeliness of website content.

2. Customer service support: Timely handling of customer inquiries, complaints, and after-sales service needs, maintaining good communication and problem-solving abilities to enhance customer satisfaction.

3. Social media management: Responsible for the daily maintenance and updating of social media accounts, including content posting, interactive replies, etc., to increase brand exposure and fan interaction rate.

4. Data statistics and analysis: Regularly conduct data statistics and analysis, analyse user behaviour and market trends, and provide data support for operational strategies and decisions.

5. Team collaboration and communication: Work closely with team members, cooperate with other departments, and jointly promote the smooth progress of projects.

Job Requirements:

1. Proficiency in both Mandarin and English, encompassing writing, listening, and speaking, is essential due to the need to engage with clients in China.

2. Proficient in computer operation, with good internet literacy.

3. Experience in e-commerce, forums, or other internet platform operations is preferred.

4. Good communication skills and team spirit, able to withstand work pressure.

5. Strong sense of responsibility and meticulous attitude towards work. Strong learning ability and problem-solving skills, able to quickly adapt to the work environment.

6. Singaporean PR or dependent pass holder preferred, with relevant professional background.

职位描述：

作为运营您将负责网站的日常运营和客户服务工作。

职责：

1. 站日常运营管理：负责网站内容的更新和维护，包括但不限于发布产品信息、编辑文章、更新活动页面等，确保网站内容的准确性和时效性。

2. 客户服务支持：及时处理客户咨询、投诉和售后服务需求，保持良好的沟通和解决问题能力，提升客户满意度。

3. 社交媒体管理：负责社交媒体账号的日常维护与更新，包括内容发布、互动回复等，提升品牌曝光度和粉丝互动率。

4. 数据统计与分析：定期进行数据统计与分析，分析用户行为和市场趋势，为运营策略和决策提供数据支持。

5. 团队协作与沟通：与团队成员密切合作，配合其他部门的工作，共同推动项目的顺利进行。

职位要求：

1. 具备中英文写作、听力和口语能力，因为需要与中国客户进行交流。

2. 熟练掌握电脑操作，具备良好的网络素养。

3. 具备电商、论坛或其他互联网平台运营经验者优先考虑。

4. 备良好的沟通能力和团队合作精神，能够承受工作压力。

5. 有较强的责任心和工作细致认真的态度。较强的学习能力和解决问题能力，能够快速适应工作环境。

6. 新加坡PR或者家属准证，有相关专业背景者优先。

Our client who is a global Chemical Manufacturer is seeking an Operations Manager. The candidate will come with 8 to 14 years of experience across planning, production, logistics, QAQC and warehousing in manufacturing.

Responsibilities:

• Responsible for leading a large team across planning, warehousing, QAQC and logistics
• Manage productivity targets, reduce costs, eliminate errors and deliver excellent service
• Lead, motivate and support
• Organise, supervise and control all production operations according with corporate and local procedures and guidelines.
• Supervise activities and performance of team as part of organisation and human resources support which include development plans and trainings
• Implementation of safety management measures and strong corporate and local EHS procedures

Requirements:

• Bachelor degree or above in related field would be preferred
• 8-14 years in production / operations in a manufacturing environment
• Ideal 5 years of management experience
• Good skills in English communication for internal & external communications and engagement and with Office software
• Team player with superb collaboration and communication skills.

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

Interested parties please get in touch with Tiffanie Chua via tiffanie.chua@ethosbc.com for a confidential discussion

Engineer (Projects) - IT Implementation Engineer

Education / Experience:

· Diploma in Accounting or Equivalent

· Min 3 years relevant experience

Job Description:

· Job Costing for Projects

o Maintain active list of projects

o Maintain all relevant revenue and expenditure for each project

o Check projects created in system and ensure that contract sum and budget tally to external cost sheet submitted for approval

o Highlight any overhead approved and ensure that system is updated accordingly

o Investigate potential over/under budget items

o Identify and investigate open PO with projects completed.

o Communicate with internal and external stakeholders on project related queries

· Month-end closing

o Preparation of Journal Entries for (related to project)

o Adjustment and reclassification of accounts when necessary (eg. Timeclocking)

o Internal transfer and rental re-charge

o Shipment of inventory to WIP for projects related to capture cost

· Annual Audit

o Attend to auditors’ queries

Skill sets:

· Job costing knowledge

· Proficient with accounting entries and treatments

· Proficiency in Microsoft Office

· Experience in EPICOR is an added advantage

· Must be highly analytical with strong attention to detail.

· Ability to meet tight deadlines

· Possess good working attitude and able to work independently

· A proactive team member

· Good interpersonal and communication skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to denise@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

AlphaVI's Mission is to Make Living Great.

Together, we live a Great Life filled with Purpose, Happiness and Fulfilment.

Our Vision is to Empower a Healthier, Wealthier and Better World by inspiring and supporting people to live well, achieve financial freedom and achieve overall well-being.

We are looking for dynamic and motivated individuals to join our cause to empower a Healthier, Wealthier and Better World. Send in your resumes if you fit the description below.

Job Description of Sales Operations Manager

• Internal/Backend Operations

1. Develop a backend system to sync and compile data from all sales submissions (such as the source of lead, tagging to the correct salesperson, etc.) to provide accurate, real-time backend data to help generate reports that facilitate management decision-making.
2. Ensure that the sales submission system is seamlessly linked to the salespeople commissions calculation system to generate accurate commission amounts.
3. Come up with ways to integrate AI and technology into daily operations to increase automation and efficiency.
4. Set up and maintain a clear and organised file and document-sharing system.
5. Set up and maintain a proper task management and accountability system.
6. Management of executives to ensure they do accurate, competent, and efficient administrative work, customer service, and HR duties.
7. Main point of liaison between the sales team and the non-sales team, including handling any queries or issues that one side has over the other.

• Create SOPs that include the following but not limited to:
  Meeting SOPs (for all meetings such as HOD meetings, salespeople meetings, backend meetings, etc.)
• Recruitment SOP
• Onboarding and Orientation SOP
• Exit SOP
• Task Management SOP
• Marketing/Compliance SOP
• Performance Review SOP

• Management and Collaboration

1. Organise and plan overseas meetings, incentive trips, and retreats when necessary.
2. Work with the relevant departments to propose ideas and solutions to drive sales for the company, such as improving existing systems, coming up with new initiatives and promotions, etc.
3. Preparing and sending official company memos when required.
4. Spearhead company projects when required.
5. Work with the Finance Department to suggest ways to optimise operating expenses.
6. Generate a weekly report to the company management regarding your work progress as a form of accountability.
7. Explore possible grants and subsidies that the company might be eligible for.

• External Operations/Business Development

1. Be constantly on the lookout for new opportunities for collaboration with new partners that can assist in generating revenue for the company.
2. Engage frequently with existing partners to streamline operations and discuss potential new strategies to capture a larger market share.
   

• Global firm
• Broad exposure
• Opportunity for learning

A highly reputable financial services client is seeking a Hedge Fund Operations Associate to join the team.

Reporting into the Operations Lead, the role will cover the hedge fund desk and you will be responsible for end to end trade lifecycle including processing, settlements, reconciliations, processing of corporate actions; while also being highly aware of any risks and controls which may affect workflows.

The ideal candidate comes with 2-3 years relevant experience in financial institutions/banks operations, ideally in hedge funds. You are a strong communicator who is able to service clients independently while also being efficient in BAU operations.

Applicants who are keen please send across your updated CV to Rachel.ljy@ethosbc.com or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description:

• Be responsible for end-to-end processing of trade finance and trade related financing transactions
• Be responsible for end-to-end processing of syndication/bilateral loans transactions and monitoring of commitment fee payments
• Review and check workability of LC terms
• Handles settlements and SWIFT messages for trade finance operations and loan operations
• Ensure compliance with policies/SOPs
• Perform screenings and sanction checks
• Perform documents checking and identify discrepancies/red flags
• Monitor maturity dates and follow-up with tracers
• Prepare monthly reports
• Ensure prompt follow-ups of non-compliance (if any) to prevent recurrence
• Contribute to process improvements/automation initiatives and ad-hoc projects/tasks as allocated

Requirements:

• Minimum experience of at least 3 years in trade finance operations
• Good knowledge of UCP, ISP, ISBP, URDG, URC, URR and Incoterms
• Positive attitude, good interpersonal skills, good team player
• Knowledge of controls pertaining to Anti-Money Laundering & Terrorist Financing, Customer Data Protection and operational risks
• Good command of Mandarin in term of strong written and verbal communication skills inorder to be able to communicate effectively across all levels with our colleagues in Taiwan