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About TS Cloud
We, TS Cloud are a SaaS (Software as a Service) provider where our business is committed to assisting Enterprises to achieve Digital Transformation with Cloud Solutions. We are the only Google’s Premier Partner in Penang, Malaysia and we’re dedicated to changing the working model of companies with Google (Google Workspace) as the central solution.
We’re looking for a Sales Executive (also known as an account executive, sales representative, or sales assistant) whose main role is to be responsible for retaining existing customers in the Asia Pacific Region (Malaysia, Singapore, Taiwan, and Hong Kong) and assist the new business deals in Malaysia and Singapore.
Fresh graduates are encouraged to apply for this job role as complete training will be provided.
PS: This is a non-commission-based role.
Job Responsibilities
Assist new business deals by understanding the requirements and providing them with detailed information about the product and services.
Conduct product demonstrations for potential customers as needed.
Prepare quotations and invoices for potential customers to purchase the product and services.
Act as the point of contact for existing customers and assist with renewal and technical support.
Assist with/conduct online talks/webinars regarding our products and services as needed.
Keep developing in-depth knowledge of the technical aspects and other features of the processes and ensuring the quality of service.
Assist with any ad-hoc tasks assigned from time to time.
Contribute to the company’s growth by assisting the team rationally.
Basic Requirements
Familiar with computer programs: Eg, Gmail, Word, Excel, etc.
Language Proficiency: Prefer Mandarin and English Speaker, Cantonese Proficiency is a Plus (The role requires to interact with Mandarin-speaking customers)
education Qualification: Diploma/Degree Graduates in any field.
Basic Knowledge of Cloud Technology.
Required Personality Traits
Have a sense of responsibility and can effectively complete assigned tasks.
Work meticulously and carefully.
When encountering problems, utilize Google to search, find, understand, and try to find solutions independently.
Curious by nature, a fast Learner, and willing to learn.
Honest, courageous, and outspoken.
Friendly and Flexible.
Possess excellent communication and comprehension skills.
Have basic phone call and email response skills and etiquette.
Why Join Us?
Opportunity to sharpen skills in the rapidly growing cloud technology industry.
Enjoy an international work environment, collaborating with colleagues from Taiwan and Hong Kong.
Improve your communication skills.
Benefits
Start with 12 days of Annual Leave for the first 2 years.
Annual Bonus.
Quarterly Salary Increment Opportunity.
RM500 Quarterly Food Allowances.
RM3,500 Annual Medical Allowances.
RM200 Attendance Allowances.
Overseas Company Trip Opportunities.
Others: https://tscloud.com.my/recruit/welfare
Recruitment Process
Submit the form: https://forms.gle/fyMwCTP9i2pKmhTs8
Online Interview.
Face to Face Interview.
關於TS Cloud
TS Cloud是一家SaaS (軟體即服務) 供應商，致力於協助企業透過雲端解決方案實現數位轉型。 我們是馬來西亞檳城唯一的 Google菁英合作夥伴，幫助企業轉變為以 Google (Google Workspace) 為核心來解決問題的辦公模式。
我們正在尋找一名業務執行人員（也稱為客戶專員、銷售代表或銷售助理），其主要職責是負責維繫與亞太地區 (馬來西亞、新加坡、台灣和香港) 現有客戶的關係並協助馬來西亞和新加坡的新業務銷售。
我們歡迎應屆畢業生申請此職位，我們將提供完整的培訓。
PS：此職務薪資結構無佣金制度
職務內容
釐清新顧客需求，並依此向他們介紹產品和服務資訊。
為潛在客戶進行產品功能演示。
銷售流程相關作業，例如為客戶提供報價單和發票。
作為既有客戶聯繫窗口，協助續約及技術支援。
協助/舉辦有關我們產品和服務的線上講座/網路研討會。
持續學習、吸收產品、服務的技術面和功能面相關知識，並確保服務品質。
協助主管交辦任務或臨時任務。
透過合理協助團隊，為公司的成長做出貢獻。
基本要求
熟悉電腦基本使用操作，例如Gmail, Word, Excel等
須具備中英文口說能力，有粵語能力加分
具備Diploma/Degree學歷（不限領域）
具備基礎雲端科技知識／認知
人格特質
具備責任感，可以好好完成被委託的事項
做事謹慎細心
遇到問題會先善用Google或試著自己想解決辦法，不會習慣性伸手牌
有好奇心，學習速度快，並樂於學習
誠實、勇敢、直言不諱
友善且擁有彈性開闊的心態
擁有優秀的溝通和理解能力
具備基本的電話和電子郵件回覆技巧和禮儀
為什麼你該加入我們?
擁有在快速發展的雲端技術產業中磨練成長的機會。
享有國際化的工作環境，能與台灣和香港的同事共事。
有效提升你的溝通技巧。
福利
入職前2年年假即為12天。
年度獎金。
季度加薪機會。
每季 RM500 食物津貼。
每年 RM3,500 醫療津貼。
RM200 出差津貼。
海外員工旅遊機會。
更多福利請參考：https://tscloud.com.my/recruit/welfare
招募流程
招募問卷填答
視訊訪談
實體面談
津貼和福利
We, TS Cloud are a SaaS (Software as a Service) provider where our business is committed to assisting Enterprises to achieve Digital Transformation with Cloud Solutions. We are the only Google’s Premier Partner in Penang, Malaysia and we’re dedicated to changing the working model of companies with Google (Google Workspace) as the central solution.
About TS Cloud
We, TS Cloud are a SaaS (Software as a Service) provider where our business is committed to assisting Enterprises to achieve Digital Transformation with Cloud Solutions. We are the only Google’s Premier Partner in Penang, Malaysia and we’re dedicated to changing the working model of companies with Google (Google Workspace) as the central solution.
We’re looking for a Sales Executive (also known as an account executive, sales representative, or sales assistant) whose main role is to be responsible for retaining existing customers in the Asia Pacific Region (Malaysia, Singapore, Taiwan, and Hong Kong) and assist the new business deals in Malaysia and Singapore.
Fresh graduates are encouraged to apply for this job role as complete training will be provided.
PS: This is a non-commission-based role.
Job Responsibilities
Assist new business deals by understanding the requirements and providing them with detailed information about the product and services.
Conduct product demonstrations for potential customers as needed.
Prepare quotations and invoices for potential customers to purchase the product and services.
Act as the point of contact for existing customers and assist with renewal and technical support.
Assist with/conduct online talks/webinars regarding our products and services as needed.
Keep developing in-depth knowledge of the technical aspects and other features of the processes and ensuring the quality of service.
Assist with any ad-hoc tasks assigned from time to time.
Contribute to the company’s growth by assisting the team rationally.
Basic Requirements
Familiar with computer programs: Eg, Gmail, Word, Excel, etc.
Language Proficiency: Prefer Mandarin and English Speaker, Cantonese Proficiency is a Plus (The role requires to interact with Mandarin-speaking customers)
education Qualification: Diploma/Degree Graduates in any field.
Basic Knowledge of Cloud Technology.
Required Personality Traits
Have a sense of responsibility and can effectively complete assigned tasks.
Work meticulously and carefully.
When encountering problems, utilize Google to search, find, understand, and try to find solutions independently.
Curious by nature, a fast Learner, and willing to learn.
Honest, courageous, and outspoken.
Friendly and Flexible.
Possess excellent communication and comprehension skills.
Have basic phone call and email response skills and etiquette.
Why Join Us?
Opportunity to sharpen skills in the rapidly growing cloud technology industry.
Enjoy an international work environment, collaborating with colleagues from Taiwan and Hong Kong.
Improve your communication skills.
Benefits
Start with 12 days of Annual Leave for the first 2 years.
Annual Bonus.
Quarterly Salary Increment Opportunity.
RM500 Quarterly Food Allowances.
RM3,500 Annual Medical Allowances.
RM200 Attendance Allowances.
Overseas Company Trip Opportunities.
Others: https://tscloud.com.my/recruit/welfare
Recruitment Process
Submit the form: https://forms.gle/fyMwCTP9i2pKmhTs8
Online Interview.
Face to Face Interview.
關於TS Cloud
TS Cloud是一家SaaS (軟體即服務) 供應商，致力於協助企業透過雲端解決方案實現數位轉型。 我們是馬來西亞檳城唯一的 Google菁英合作夥伴，幫助企業轉變為以 Google (Google Workspace) 為核心來解決問題的辦公模式。
我們正在尋找一名業務執行人員（也稱為客戶專員、銷售代表或銷售助理），其主要職責是負責維繫與亞太地區 (馬來西亞、新加坡、台灣和香港) 現有客戶的關係並協助馬來西亞和新加坡的新業務銷售。
我們歡迎應屆畢業生申請此職位，我們將提供完整的培訓。
PS：此職務薪資結構無佣金制度
職務內容
釐清新顧客需求，並依此向他們介紹產品和服務資訊。
為潛在客戶進行產品功能演示。
銷售流程相關作業，例如為客戶提供報價單和發票。
作為既有客戶聯繫窗口，協助續約及技術支援。
協助/舉辦有關我們產品和服務的線上講座/網路研討會。
持續學習、吸收產品、服務的技術面和功能面相關知識，並確保服務品質。
協助主管交辦任務或臨時任務。
透過合理協助團隊，為公司的成長做出貢獻。
基本要求
熟悉電腦基本使用操作，例如Gmail, Word, Excel等
須具備中英文口說能力，有粵語能力加分
具備Diploma/Degree學歷（不限領域）
具備基礎雲端科技知識／認知
人格特質
具備責任感，可以好好完成被委託的事項
做事謹慎細心
遇到問題會先善用Google或試著自己想解決辦法，不會習慣性伸手牌
有好奇心，學習速度快，並樂於學習
誠實、勇敢、直言不諱
友善且擁有彈性開闊的心態
擁有優秀的溝通和理解能力
具備基本的電話和電子郵件回覆技巧和禮儀
為什麼你該加入我們?
擁有在快速發展的雲端技術產業中磨練成長的機會。
享有國際化的工作環境，能與台灣和香港的同事共事。
有效提升你的溝通技巧。
福利
入職前2年年假即為12天。
年度獎金。
季度加薪機會。
每季 RM500 食物津貼。
每年 RM3,500 醫療津貼。
RM200 出差津貼。
海外員工旅遊機會。
更多福利請參考：https://tscloud.com.my/recruit/welfare
招募流程
招募問卷填答
視訊訪談
實體面談
Perks & Benefits
We, TS Cloud are a SaaS (Software as a Service) provider where our business is committed to assisting Enterprises to achieve Digital Transformation with Cloud Solutions. We are the only Google’s Premier Partner in Penang, Malaysia and we’re dedicated to changing the working model of companies with Google (Google Workspace) as the central solution.
MAIN JOB, SCOPE, OBJECTIVE:
The Medical Interpreter serves as an interpreter for the patients and team members and supports the operations of clinic. Convey medical information between speakers of Japanese and English languages according to the policies and procedures of clinic relating to patient confidentiality, informed consent, non – discrimination, code of ethics and standards of practice. In addition, supports the clinic operation as a receptionist and dispenser in providing accurate, efficient clerical and administrative duties, including dispensing duties according to clinic policies and procedures to ensure excellent and quality services to all clients.
MEDICAL INTERPRETER DUTIES
Help facilitate successful delivery of translation services to patients and physicians / nurse. She is responsible for communicating the physician’s diagnosis, treatment plan and advice with the patient during physical examination. Transmit information accurately and completely. Convey complex ideas simply so that the lay person can understand.
Perform consecutive interpreting.
Begin interpreting after the speaker has completed a group of words or sentences.
Take notes while listening to the speaker before presenting the interpretation.
Serve as a cultural and linguistic resource to both patients and the physicians or providers.
Be aware of cultural sensitivity issues, and ensure patient – physician confidentiality.
Maintain patient’s privacy when called upon to convey personal information.
CLINIC OPERATION DUTIES
1. Manage the Clinic’s operation and administration.
a) Implement policies, procedures, and systems for the Clinic to enhance patient flow and customer satisfaction.
b) Excellent knowledge on scope of clinic services and procedures, billing procedures. insurances for diverse clients including cash paying and panel customers to ensure seamless transactions.
c) Proficient and able to trouble shoot issues in Clinic’s electronic medical record and medicine systems.
d) Monitor compliance and effectiveness of standards and work processes.
e) Ensure team members follow OMOTENASHI principles to achieve the Clinic’s customer service objectives
f) Examine and resolve complaints received from team members, visitors, patients, and physicians.
g) Ensure and monitor all patient enquiries via e-mails and/or via LINE are responded to appropriately and in a timely manner.
h) Practice sound decision making by effective problem identification and conflict resolution skills.
i) Collect and review data, variances, incidences and issues regularly.
j) Report / feedback on operations and projects regularly to Management using HORENSO.
k) Assist to maintain and update Policy and Procedure Manual for Clinic’s operation.
l) Prepare duty roster every month and update accordingly.
m) Knowledge of legal issues in all aspects of operations and ensure compliance with regulatory agencies.
n) Maintain patient’s rights and confidentiality.
o) Be aware and report immediately to Management of any potential medical – legal issues.
p) Ensure adequate supplies and stationery, well maintained and functioning equipment to enhance smooth operations in the Clinic.
q) Knowledgeable and follow RINGHISO procedure to purchase items for the Clinic.
r) Oversee the maintenance of facilities, overall cleanliness and ambience of the Clinic.
2. Lead team members to accomplish organization’s goals and objectives; inspire confidence and motivation; define expectations clearly while maintaining personal effectiveness under pressure.
a) Communicate goals and targets clearly to the team and set objectives.
b) Share feedback with team regularly.
c) Lead in team meetings.
d) Coach and mentor team members.
3. Manage performance.
a) Ensure team members competencies are aligned with job scope to ensure safe, efficient and quality standards of care are delivered consistently in the Clinic.
b) Monitor team members attendance and performance.
c) Participate in interviewing new hires.
d) Orientate new team members to organizational philosophy, goals and vision and EMPLOYEE HANDBOOK. Ensure new team members acquire job competencies by providing a conducive learning environment.
e) Conduct team members performance evaluation annually. Maintain notes regarding performance every 6 months.
f) Counsel team members for poor performance and if required recommend to management disciplinary actions according to clinic’s Policy.
g) Set goals with team members for maintaining and improving performance which includes an action plan, time frame and follow up action.
OTHER BASIC RECEPTION, ADMIN & DISPENSER DUTIES
1. Answer the telephone in a courteous and professional manner.
2. Receive and convey messages in writing, verbally and electronically/ e-mails.
3. Prioritize patients according to urgency of condition.
4. Register new patients and different categories of patients. Understands the different categories of patient and their type of payment.
5. Call insurance company as needed and enter data electronically for local panel health insurances.
6. Prepare claims form for insurance.
7. Make appointment for patients. Prepare charts / medical records for Doctor’s consultation.
8. Book vaccination for patients in Vaccine List.
9. Receive lab reports, show to doctor and file accordingly. Call patients as needed.
10. Replenish and prepare forms for clinic/patient usage.
11. Prepare bill and/ or invoices for patients. Ensure billing is accurate.
12. Receive/ collect payments, either in cash or credit payments.
13. Prepare closing report and submit to respective persons.
14. Perform banking duties as assigned.
15. Prepare daily and monthly sales reports to admin respective insurances and panels.
16. Fax, scan and file documents.
17. Prepare documents, invoices for mail -out.
18. Open, stamp appropriately and distribute in-coming mail.
19. Type documents as required with high level of accuracy.
20. Place orders for stationery.
21. Prepare and submit team members’ attendance report monthly.
22. Liaise with vendors, suppliers and hospitals as required.
23. Support the Clinic’s operation by assuming role as a dispenser.
24. Adhere to policies and procedures on dispensing of medications., and is Knowledgeable in medicines prescribed.
25. Key in medicine prescribed by doctor. Ensure correct patient, correct medicine, correct dosage, correct route, correct time, and correct quantity.
26. Pick up correct medicine and quantity.
27. Mix ointments correctly according to Doctor’s prescription.
28. Verify and double check medicines dispensed is correct.
29. Give accurate information to patient on medicines. Ask doctor if not sure.
30. Uphold the philosophy. Values and Vision of Clinic
31. Adhere to clinic’s policies on customer relations and “OMOTENASHI “hospitality.
32. Adhere to clinic’s policies and procedures on infection control practices.
33. Perform duties in the spirit of teamwork and cooperation.
34. Respond to emergencies accordingly.
35. Maintain confidentiality of patients and information pertaining to the Clinic and business information and plans.
36. Attend and participate in clinic’s in-house training.
37. Perform other duties and errands as assigned by Clinic Manager.
KNOWLEDGE: (Education, Experience, Skills)
1. At least 2 years working experience in customer service industry, or medical clinic setting is an asset.
2. Fluency in spoken and written Japanese and English.
3. Strong communication skills and awareness in cultural diversities.
4. Excellent customer service skills.
5. Good interpersonal skills, relate and communicate positively, effectively and professionally with patients, doctors and colleagues
6. Competent in computer system and applications
7. Experience in handling information technology.
8. Basic knowledge in medical terminology and health care practices.
9. Good mathematical skills.
Official account of Jobstore.
MEDICAL INFORMATION SPECIALIST
KOREAN SPEAKER
Full time
Home based or Office based
Singapore
Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.
Summarized Purpose:
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.
Essential Functions:
Qualifications:
Education and Experience:
Knowledge, Skills and Abilities:
Contact:
Sarka Llorens via sarka@affinityhumanventure.com
For more information please contact Sarka via email sarka@affinityhumanventure.com or via phone +65 92979345
EA No: 17S8637 Reg No: R1329451
Official account of Jobstore.
