Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000
artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE TEAM
The Live Nation Marketing & Data team serves to provide our partners in Live Nation Concerts, Ticketmaster, and Sponsorship with best-in-class support for everything from digital ads to data platform management. We collaborate closely with our internal partners to help understand their business needs, develop a marketing and data strategy, define a shared roadmap, and deliver the work needed to achieve our goals. Our team is continuously testing new ideas and driving digital innovation to provide all Live Nation teams, artists and clients with leading edge technology that allows us to create the best possible live event experience for our fans.
The Role
The Marketing & Data team is looking for a talented, highly motivated, creative and passionate Senior Software Engineer that will be responsible for designing, developing, testing and maintaining marketing campaigns in Salesforce Marketing Cloud (SFMC). These campaigns will be sent through email, app push and web push channels.
In this role, you will be part of a team of developers that works closely with the venue marketing team. You will play a critical role in the design and implementation of how marketing campaigns are executed. The candidate must have good communication skills and be able to clearly articulate questions and concerns with stakeholders and business teams.
Above all else, candidates must have the proven ability to be problem-solvers. If you are a passionate technologist who can get a lot done while having fun, come join a team of like-minded, skilled professionals where you can learn and share your knowledge!
WHAT THIS ROLE WILL DO
Design, build, test, optimize and execute email, mobile app push and web push marketing campaigns.
Design, build and test dynamic emails and pushes.
Work with other team members to administer several instances of SFMC.
Suggest architectural designs and recommend solutions.
Participate in an on-call rotation schedule, including after-hours support.
Build and maintain processes external to SFMC in Amazon Web Services.
Work closely with Product Management, Program Management, and business stakeholders while designing, building, and launching new marketing campaigns.
Finding solutions to scalability and developing tools and processes to reduce overhead.
Handle operational task to keep the marketing campaigns running.
Participate in peer code reviews and provide feedback to other members of the team.
Understand business goals and drivers and translate those into an appropriate technical solution.
WHAT THIS PERSON WILL BRING
Bachelors Degree in Computer Science, Engineering, Software Engineering, Information Technology or related subject
5 years of experience with Salesforce Marketing Cloud.
Proficiency with building emails, including expertise in Ampscript and an understanding of HTML, specifically for emails.
Experience with administering SFMC accounts and Business Units.
Skilled in SQL.
A competency with Server-side Javascript.
A familiarity with AWS and Terraform.
A familiarity with Agile development.
A familiarity with the SFMC API is a plus.
Experience with Java and / or Python is a plus.
Experience with Gitlab and CI/CD is a plus.
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position in California is:
$130,000.00 USD - $163,000.00 USD
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
