CS CUM DOCUMENTATION OFFICER / EXECUTIVE
Full-time
Junior Executive
1 week ago
CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE
Job Description
Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
Submit...
CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE
Job Description
- Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
- Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis.
- Monitoring booking to avoid last-minute cancellations and incurred charges.
- Monitoring Export Container Movement.
- Monitoring Export Customs Clearance with the appointed Forwarding Agent (FA).
- Monitoring Shipping Instruction & Original BL from the customer to liner to avoid penalty.
- Monitoring Import FCL shipment.
- Monitoring Import shipment LCL shipment.
- Prepare Monthly Sailing Schedule and provide it to customers.
- Prepare quotations and tender submissions if any.
- Update the shipment details in the designated files.
- Monitoring daily document collection with dispatch together with submission of payment for those cash term liners.
Requirements
- Possess at least a Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent.
- Excellent in effective communication both spoken and written, presentation and analytical skills.
- Required language(s): Bahasa Malaysia, Mandarin, English
- Required Skills(s): Microsoft Office
- Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.
- 2 years of working experience in the related field will be an added advantage.
- Fresh graduates are encouraged to apply.
Perks & Benefits
- Friendly working environment
- Personal development opportunities
- Company trips
The primary business of Panda Global Logistics (M) Sdn Bhd is freight forwarding and NVOCC (Non-Vessel Operating Common Carrier), complimented with supply chain logistics, warehousing and distribution. To meet our client’s unique demands, our team of specialists are able to customize our services based on the challenges of your needs. No two services are the same, hence these services may act as a stand alone product or as a part of a broader offering.
