Total 58 Others Logistic Specialist job vacancies in Ampang, Kuala Lumpur

Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

Job Description

[High Incentives & Commission]

How this career will benefit you?

• You will be remunerated with Good Basic Salary based on experience.
• Transport Allowance.
• Handphone will be provided by Company.
• High Incentives and commission!
• Medical benefit for employees
• Opportunities for career advancement within the company.

So what is your role about?

• Introduce existing or new solution to market.
• Self-driven to plan, strategize and execute all sales activities.
• Develop new potentials and create business opportunities for new markets
• Maintain good service level and rapport with existing clients
• Develop marketing plan to expand networks for maximum coverage
• Prepare monthly sales activities report to Sales Manager 

Requirements:

• Diploma or higher.
• Prefer to have experience in IT Hardware and Software Sales
• Self-motivated, ability to work independently and also a strong team player
• Good communication skills
• Required Mandarin speaker as you will be liaising with foreign customer. 

Multiple Location:

Kuala Lumpur Branch:

No. 30, Jalan 6/62A, Bandar Manjalara, Kuala Lumpur, Malaysia

Johor Branch :
No.15, Jalan Besi, Taman Sri Putri, 81300 Skudai, Johor 

Penang Branch :
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• High Incentives & Commission

Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

Responsibilities

• Provide guidance and support in resolving conflicts and managing interpersonal issues in the workplace. 
• Conduct investigations into employee complaints or misconduct allegations, maintaining confidentiality and impartiality throughout the process.
• Collaborate with relevant stakeholders to determine appropriate disciplinary measures.
• Document disciplinary actions and communicate outcomes to affected parties with sensitivity and professionalism.
• Coordinate the performance appraisal process and review appraisal results to identify strengths, and areas for improvement across the organization.
• Other ad hoc assignments/job functions assigned from time to time.

Qualifications

• Bachelor's degree in Human Resources Management, Industrial Relations, Business Administration, or a related field. 
• Proven experiences in a similar role, with a focus on industrial relations, employee relations, disciplinary actions, and performance management within a diverse workforce.
• In-depth knowledge of Malaysian labor laws, regulations, and industry best practices.
• Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Exceptional problem-solving and conflict resolution abilities, with a commitment to fairness and equity.
• Fluency in English and Bahasa Malaysia; proficiency in Mandarin is an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities
• Product benefits

Requirements

• Excellent written and oral communication skills in English.
• Mandarin language is an added advantage.
• Possess at least a Bachelor's Degree in Computer Science or relevant fields
• Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred.
• Outbound call center experience is an added advantage.
• Fresh graduates with relevant internship experience can be considered.
• Customer-oriented attitude.
• Self-motivated, confident & innovative, resourceful and results-oriented.
• Excellent communication skills.
• Excellent problem-solving skills, ability to perform remote troubleshooting and
• provide clear instructions.
• Hands-on experience with Microsoft Office applications including Excel, Word and Powerpoint.
• Great team player.

Responsibility

• Answer inbound calls, emails, and chats from customers seeking technical assistance.
• Actively listen to understand the nature of the issue and gather relevant information.
• Diagnose and troubleshoot technical problems related to software, network connectivity, and other relating systems.
• Provide clear and concise instructions to guide users through resolving the issue.
• Utilise knowledge base resources and internal documentation to find solutions and best practices.
• Escalate complex or unresolved issues to the appropriate team member or department.
• Stay up to date with product and technology changes and communicate them to customers as needed.
• Ensure timely and effective resolution of issues reported.
• Maintain a positive and professional demeanor throughout all interactions.
• Contribute to improving the efficiency and effectiveness of the helpdesk operations.
• Collaborate with other team members to provide effective support to our customers.
• Document all interactions and resolutions for future reference.
• Follow established processes and procedures for resolving technical issues.
• Provide exceptional helpdesk service at all times.

Perks & Benefits

• Central location
• Nearby public transport
• Competitive salary and benefits package including standby allowance
• Annual leave, medical leave, etc.
• Medical Group insurance
• Opportunity to learn and grow in a dynamic environment.
• Chance to make a positive impact on employees and customers.
• Professional development opportunities.
• Regular team activities
• Open culture

Responsibilities

• Define, create, and manage marketing acquisition efforts across awareness, consideration, and conversion using multiple channels
• Analyse and identify the best content promotion trend to give further key recommendations in order to discover other ways of reaching customers and driving sales traffic
• Handling the end-to-end process of the influencer marketing strategist, starts from approaching suitable KOL/ Influencer, creating & present the brief, and reviewing their performance
• Ensure that a brand remains recognizable, up to date, and exciting to customers
• Making sure that branding is consistent across advertising and campaigns
• Forecast marketing campaign growth and ROI for marketing campaigns, working closely with product development and business development team
• Supervising advertising, product design, and other forms of marketing to maintain consistency in branding
• Manage KOL/Influencer seeding for campaign to create brand awareness and publicity

Requirements

• Proven min. 2 years of working experience in Brand Marketing, KOL / Influencer Specialist, Digital Marketing,
• Fluent in English & Chinese/Mandarin, both oral and written
• Bachelor's degree in Brand Communication or related major
• Experience handling beauty brand promotion or having a broad knowledge of beauty or skincare products is preferred
• An ability to think strategically to produce innovative and original ideas
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with the latest trends and marketing best practices
• Able to join ASAP

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位： 客戶服務專員

公司：英國百科媒體集團有限公司有限公司。

就業類型：全職

基本薪資： RM 2300 - RM 2800

地點：吉隆坡

關於公司：

在Britishpedia Media Group (BPH)，我們不僅是一家出版社，我們也是說故事的人。我們成立於 2013 年，專注於分享歐洲成功人士鼓舞人心的生活故事。現在，我們的業務已擴展到馬來西亞和新加坡，並計劃在亞洲進一步發展，我們提供充滿活力的工作環境和充足的職業發展機會。

加入我們的團隊作為客戶服務專家：

踏上與成功人士建立聯繫的激動人心的旅程。作為客戶服務專家，您將在優先考慮客戶滿意度方面發揮至關重要的作用。積極傾聽他們的需求，及時解決問題，建立牢固的關係。如果您是一位具有良好人際關係技巧的團隊合作者，那麼您就有意願加入我們。

職責：

- 透過各種溝通管道及時回覆客戶的詢問。

- 透過電話、電子郵件和聊天跟進查詢並提供出色的服務。

- 發送付款跟進提醒並確保及時解決。

- 在客戶提交之前審查編輯完成的傳記。

- 滿足政府/當局的要求和董事/總經理的詢問。

- 履行其他指派的行政職責。

要求：

1. SPM/O-Level、文憑或任何領域的學位。

2、1-2年相關工作經驗。

3. 英語和國語熟練、流利。流利的印尼語將是額外的優勢

4.優秀的口頭溝通能力。

5. 清晰、自信的接電話方式。

6.以客戶為中心的思想。

7.願意接受挑戰，承擔責任。

8.積極的態度、適應力和解決問題的能力。

加入我們的團隊，成為不列顛百科媒體集團鼓舞人心的旅程的一部分。現在申請！您也可以將您的履歷透過電子郵件發送至 paul.loh@britishpediamedia.com 或聯絡 Mr.Paul @ 012 - 678 8542

好處：

- 職涯發展機會。

- 正向的工作環境。

- 提供適當的指導和訓練。

職責

• 為解決工作場所的衝突和管理人際問題提供指導和支援。
• 對員工投訴或不當行為指控進行調查，並在整個過程中保持保密和公正。
• 與相關利害關係人合作，確定適當的紀律措施。
• 記錄紀律處分，並以敏感和專業的態度向受影響的各方傳達結果。
• 協調績效評估流程並審查評估結果，以確定整個組織的優勢和需要改進的領域。
• 不時指派的其他臨時任務/工作職能。

資格

• 人力資源管理、勞資關係、工商管理或相關領域的學士學位。
• 擁有類似職位的豐富經驗，重點在於多元化員工隊伍中的勞資關係、員工關係、紀律處分和績效管理。
• 深入了解馬來西亞勞動法律、法規和行業最佳實踐。
• 強大的人際溝通和溝通能力，能夠影響和建立組織各個層面的關係。
• 卓越的解決問題和解決衝突的能力，致力於公平和公正。
• 流利的英語和馬來語；精通國語是個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會
• 產品優點

要求

• 優秀的英語書面和口頭溝通能力。
• 普通話是一個額外的優勢。
• 至少擁有計算機科學或相關領域的學士學位
• 具備擔任客戶支援主管、客戶支援專家或客戶服務主管的工作經驗者優先。
• 外撥呼叫中心經驗是一個額外的優勢。
• 有相關實習經驗的應屆畢業生可以考慮。
• 以客戶為中心的態度。
• 自我激勵、自信、創新、足智多謀、注重結果。
• 高超的溝通技巧。
• 出色的解決問題的能力，能夠執行遠端故障排除和
• 提供明確的指示。
• 擁有 Microsoft Office 應用程式（包括 Excel、Word 和 Powerpoint）的實際操作經驗。
• 很棒的團隊合作者。

責任

• 接聽尋求技術協助的客戶的來電、電子郵件和聊天。
• 積極傾聽，了解問題的性質並收集相關資訊。
• 診斷並解決與軟體、網路連接和其他相關係統相關的技術問題。
• 提供清晰簡潔的說明來引導使用者解決問題。
• 利用知識庫資源和內部文件來尋找解決方案和最佳實踐。
• 將複雜或未解決的問題回報給適當的團隊成員或部門。
• 隨時了解產品和技術的變化，並根據需要將其傳達給客戶。
• 確保及時、有效地解決報告的問題。
• 在所有互動中保持積極和專業的舉止。
• 有助於提高幫助台營運的效率和有效性。
• 與其他團隊成員合作，為我們的客戶提供有效的支援。
• 記錄所有互動和解決方案以供日後參考。
• 遵循解決技術問題的既定流程和程序。
• 始終提供卓越的幫助台服務。

津貼和福利

• 中心位置
• 附近的公共交通
• 有競爭力的薪資和福利待遇，包括待命津貼
• 年假、病假等
• 醫療團體保險
• 在充滿活力的環境中學習和成長的機會。
• 有機會對員工和客戶產生正面影響。
• 專業發展機會。
• 定期團隊活動
• 開放文化

Requirements:-

1. At least 1-2 years of proven work experience in Brand Marketing (Skintific, YOU, Originote etc), KOL/Influencer Specialist, or Digital Marketing.

2.Proven experience in marketing acquisition, content promotion, and influencer marketing

3.Preferred experience in promoting beauty brands or extensive knowledge of beauty and skincare products.

4.Strong analytical skills and the ability to make data-driven decisions.

5.Excellent communication and team management skills.

6.Fluent in Mandarin is an advantage.

Responsibilities:-

1.Lead and inspire team members by providing guidance, mentorship, and ongoing training to ensure alignment with company goals and objectives.

2.Develop and implement comprehensive KOL marketing strategies aligned with overall brand objectives.

3.Cultivate and maintain strong relationships with KOL and act as the primary liaison between the brand and KOLs, ensuring effective communication and collaboration. 

4.Oversee the end-to-end process of influencer marketing, from identifying suitable KOLs/Influencers to presenting creative briefs and reviewing performance.

5.Coordinate the creation of content briefs, ensuring alignment with brand guidelines and KOL preferences.

6.Monitor and analyze the performance of KOL marketing campaigns using relevant metrics and analytics tools. 

7.Provide key recommendations to explore innovative ways of reaching customers and driving sales traffic.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours

職責

• 使用多種管道定義、創建和管理跨認知、考慮和轉換的營銷獲取工作
• 分析並確定最佳內容推廣趨勢，以提供進一步的關鍵建議，從而發現接觸客戶和推動銷售流量的其他方式
• 處理影響者行銷策略師的端到端流程，從接觸合適的 KOL/影響者開始，創建並呈現簡報，並審查他們的績效
• 確保品牌對客戶來說始終是可識別的、最新的且令人興奮的
• 確保品牌在廣告和活動中保持一致
• 與產品開發和業務開發團隊密切合作，預測行銷活動的成長和行銷活動的投資報酬率
• 監督廣告、產品設計和其他形式的行銷，以保持品牌的一致性
• 管理 KOL/影響者的行銷活動種子，以提高品牌知名度和宣傳力度

要求

• 經證明最小。 2 年品牌行銷、KOL/影響者專家、數位行銷工作經驗，
• 流利的英語和中文/普通話，口語和書面
• 品牌傳播或相關專業學士學位
• 有美容品牌推廣經驗或對美容或護膚品有廣泛了解者優先
• 具有策略性思考以產生創新和原創想法的能力
• 強大的分析能力與創造性思考結合
• 數據驅動的思維與對數字的熱愛
• 優秀的溝通能力
• 了解最新趨勢和行銷最佳實踐
• 可以盡快加入

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Requirement:

• Primary Language: Mandarin ( As require to liaise with Mandarin speaking clients and also Mandarin speaking colleagues from China Mainland)
• To work as a logistics assistant, a minimum of a Diploma holder combined with at least 1 year of administrative support experience in Operation Department.
• If do have working knowledge of software packages, especially in Microsoft Office applications (Word, Excel, and PowerPoint), SAP System and SQL accounting system will be added advantange

Job Descriptions:

• Administrative support to Operation Department for the logistics, shipping, or transportation work.
• Coordinate the daily operations of a warehouse facility. duties may include handling incoming shipments, documenting inventory, and resolving customer service issues.
• Job tasks such as shipping documentation and updates and any other logistics related clerical and administrative duties.
• Support with developing and preparing complex databases, reports, and/or presentation material
• Will handle partly of HR (Attendance, Leaves, Claims)

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance

要求：-

1. 至少 1-2 年品牌行銷（Skintific、YOU、Originote 等）、KOL/影響者專家或數位行銷的可靠工作經驗。

2.在行銷獲取、內容推廣和影響者行銷方面擁有豐富的經驗

3.有美容品牌推廣經驗或對美容保養品有豐富知識者優先。

4.較強的分析能力和數據驅動決策的能力。

5.優秀的溝通和團隊管理能力。

6.普通話流利者優先。

職責：-

1.透過提供指導、輔導和持續培訓來領導和激勵團隊成員，以確保與公司目標保持一致。

2.制定並實施與整體品牌目標一致的全面的KOL行銷策略。

3.與KOL建立並維持牢固的關係，作為品牌與KOL之間的主要聯絡人，確保有效的溝通與協作。

4.監督網紅行銷的端到端流程，從識別合適的 KOL/網紅到展示創意簡報和審查績效。

5.協調內容簡介的創建，確保與品牌準則和 KOL 偏好一致。

6.使用相關指標和分析工具監控和分析 KOL 行銷活動的績效。

7.提供關鍵建議，探索接觸客戶和推動銷售流量的創新方式。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光

工作職責：

• 在治療期間為牙醫提供協助，例如處理相關設備和儀器、協助回縮和吸引
• 為牙醫提供正確的儀器和設備
• 為每位患者準備相關設備和牙科材料
• 為每位患者提供衛生和準備牙科椅
• 迎接並引導患者前往治療室
• 為患者提供安心和支持
• 安排與牙科外科醫生一起跟進患者的預約
• 依照最高標準實施健康與安全協議以及感染控制
• 確保所有牙科器械均經過正確消毒
• 保持場所清潔和整潔
• 監控材料和雜物的庫存水平，並與首席護理師聯絡以進行訂購
• 必須能夠小心處理和操作醫療設備（將提供培訓）

工作地點 : -

• Menara See Hoy Chan (Jalan Tun Razak)
• 展館
• 吉隆坡蓋特威購物中心。

聯絡人 ：

012-2626985 (Rosnani) - 人力資源部

將履歷寄至：rosnani.artiusdental@gmail.com

願景使命

1. 建立超越國界、邊界和世代的全方位牙科健康體驗的活生生遺產。
2. 不斷建立 Artius 獨特的品牌價值，並在整個亞洲擴大我們的家族。
3. 透過將創新、教育和以客戶為中心的服務的最佳實踐與最先進的技術和卓越的業務相結合，制定新標準，成為牙科護理創新的標竿。

JOB RESPONSIBILITIES:

• Provide assistance to Dental surgeon during treatment for example, handling relevant equipment and instrument, assisting in retraction and suction
• Provide the Dental Surgeon with the correct instruments and equipment
• Prepare relevant equipment and dental materials for every patient
• Sanities and prep dental chairs for every patient
• Greet and guide patients to their treatment room
• Offer reassurance and support to patients
• To arrange appointments for follow up patient together with Dental Surgeon
• Practice health and safety protocols as well as infection control to the highest standard
• Ensure all dental instruments are correctly decontaminated
• Maintain cleanliness and tidiness of premise
• Monitor stock levels for materials and sundries and liaise with Lead Nurse for ordering
• Must be able to handle and operate medical equipment with care (training will be provided)

Place of Working : -

• Menara See Hoy Chan (Jalan Tun Razak)
• Pavillion
• KL Gateway Mall.

Contact Person :

012-2626985 (Rosnani) - HR Department

Email resume to : rosnani.artiusdental@gmail.com

Vision & Mission

1. To build a living legacy of an all-inclusive dental health experience that transcends borders, boundaries and generations.
2. To constantly build upon the unique Artius brand values and expand our family throughout Asia.
3. To become the benchmark in dental care innovation by setting new standards through combining best practices in innovation, education and customer-centric service with state-of-the-art technology and business excellence.