An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join Hub 3 within the Appointments & Referrals Centre as a Senior Administrator.

The successful applicant will work within the Appointments & Referrals Centre, overseeing a large team of staff and a busy Call Centre environment.

This role will entail overseeing the day to day running of a busy call centre, supervising a large team of staff within the office and those home working ensuring patients are moved along their pathway in a smooth and efficient manner. The role also includes managing staff ensuring all 1-2-1's, appraisals, sickness reviews e don in a timely manager.

Booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP’s and other external clinical colleagues and other administrative roles as required, inputting information onto databases and handling patient records.

Attention to detail is vital and the ability to follow strict information governance procedures.

The successful applicant needs be able to confidently and competently work under pressure, be able to work flexibly and prioritise their workload to meet demands and deadlines across two specialties

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role



The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.







This advert closes on Sunday 5 May 2024

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 415,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia. Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and…

Click here to view more detail / apply for Senior Claims Administrator

The post holder will be a Senior member of the SPA team, and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals into urgent and non-urgent.

The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. They aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system. They ensure appropriate referrals are accepted, and any urgent needs are highlighted to the appropriate clinical services.

The Single Point of Access administration department operates:

All Children’s Services - 8am – 5pm Monday to Friday excluding Bank Holidays

The post holder will be a member of the SPA team, and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals into urgent and non-urgent.

The SPA is responsible for processing and registering new referrals, booking clinic appointments, updating waiting lists and communicating appointment related information to patients, carers and health professionals. They aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system. They ensure that appropriate referrals are accepted and any urgent needs are highlighted to the appropriate clinical services.



Just as we care about our patients’ wellbeing, we care about yours!

We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme *T&C’s apply
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits


• To demonstrate excellent customer care and communication skills in the provision of a front line service for the team, assisting clients, carers, GPs and other health and social care professionals
• To maintain a detailed and accurate message recording system, taking appropriate action where necessary, and contacting members of the team as appropriate if messages require urgent / early attention
• Take initial responsibility for the initial local resolution of problems and complaints that may arise with staff/clients. Exercise negotiating skills and tact to achieve agreement and co-operation
• To be fully aware of confidentiality guidelines and exercise judgment and care when exchanging confidential and sensitive patient information
• Recording of confidential and sensitive information in accordance with procedures, within negotiated time scales, and using a full range of IT packages.

Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.




This advert closes on Monday 8 Apr 2024

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Job Details

Attends to the above duties in respect of all death claims received on policies owned by SuperFund by:

• Complying with the provisions of the Pension Funds Act and the Rules of the Fund.
• Ability to understand, interpret & apply various pieces of legislation to sets of facts. 
• Consistent compliant process execution through the exercise of discretion and sound judgment.
• Sound & defensible reasoning.
• Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
• Consults with the Knowledge Manager, regarding complex and technical-legal matters.
• Ad hoc tasks.

Minimum qualifications / experience required

• Matric
• Working knowledge of Old Mutual internal systems (OMUNET, AWD, Craft, Hyphen, DHA, Compass, Chorus, EMS, EB Tax, etc.)
• At least 2 years’ working knowledge in respect of Section 37C of the Pension Funds Act

Other requirements / Competencies

• Strong MS Excel proficiency
• Sound consultation, collaboration & influencing skills.
• Disciplined planning / organizing skills & execution of duties.
• Sharp servicing of all claim stakeholders.
• Excellent verbal & written communication skills in this field.
• Detail focused, thorough, analytical, and diligent.
• Ability to withstand significant work pressure.
• Creative problem-solving skills.

Skills

Education

Matriculation Certificate (Matric)

Closing Date

29 March 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

We have exciting opportunities for an enthusiastic, flexible and motivated people to join the CAS team as Senior Administrators within several hubs.

The successful applicants will work with our administration teams in either a secretarial position or within our outpatients teams.

These roles will entail , ensuring patients are moved along their pathway in a smooth and efficient manner. These role includes administration support in various Services

Booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP’s and other external clinical colleagues and other administrative roles as required, inputting information onto databases and handling patient records.

Attention to detail is vital and the ability to follow strict information governance procedures.

The successful applicant needs be able to confidently and competently work under pressure, be able to work flexibly and prioritise their workload to meet demands and deadlines across two specialties

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role



Hull University Teaching Hospitals is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites, are Hull Royal Infirmary and Castle Hill Hospital for HUTH and Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLaG.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.







This advert closes on Tuesday 2 Apr 2024

Proud member of the Disability Confident employer scheme

Are you a finance pro looking for your next challenge? We're seeking someone like you to join Coop's team!

As a Senior Sales and Service Advisor, you'll play a crucial role in ensuring our financial records are accurate and up-to-date, working closely with our Record to Report Manager.

Manchester City Centre
Hybrid- one day a week in the office
£12.05 per hour

Here's what you'll be doing:

• Creating important balance sheets and reports.
• Checking and reconciling accounts to make sure everything adds up.
• Making sure different systems match up correctly.
• Helping solve day-to-day issues, including those with our online store.
• Pulling data from various sources and turning it into useful reports.
• Finding ways to make our processes even better.

What we're looking for:

• Experience with finance and reconciliations.
• Good with Microsoft Excel and other Office tools.
• Able to understand and explain complex things clearly.
• Can work independently and meet deadlines.

Join us and take your finance career to the next level. Apply now and let's grow together!

Apply Today! If you're ready to make a positive impact and be part of a compassionate team, apply now! Join us in providing support and comfort to individuals and families during their most challenging times. At Rullion, we are committed to diversity and inclusion and welcome applications from candidates of all backgrounds.

About Rullion: Rullion Ltd has been securing exceptional candidates since 1978, providing talent consultancy services to diverse clients. As a family-owned business, we prioritize credibility, honesty, and building lasting relationships with both clients and candidates. Join us in making a difference, one heartfelt interaction at a time. Your journey starts here with Rullion.

Company Information: This contract vacancy is being advertised by Rullion Ltd. Ncoates

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Overview:

Under minimal or no supervision, provides administrative support to Trust Officers and has direct contact with grantors, beneficiaries, Trustees, attorneys, accountants, and others, at Trust Officer’s discretion.  Escalates risk issues identified in work assignments.  Takes ownership coordinating members of the client service team to address administration matters and completes necessary tasks to provide effective and superior client service.   Follows best practices and adheres to controls over efficiency and risk management.  Assists in collecting critical documents and assets, preparing disbursements, and other trust administration tasks.   Supports the administration and fiduciary management within client relationships.

Primary Responsibilities:

• Support the administration of trust accounts within assigned book through demonstrated proficiency and sound judgment in exercising fiduciary discretion.
• Maintain understanding of governing instruments including, Trust Agreements, wills, Nonjudicial Settlement Agreements (NJSAs), modification documents, etc. as applicable to client base.
• Serve as primary point of contact for the client on the trust account relationship with little or no supervision; communicate regularly with the client on all trust matters and support overall trust administration management.
• Ensure high-level client service through timely and appropriate interactions with the client, the client’s advisors, and internal partners as necessary.
• Develop relationships with clients to best support administration of their trust accounts and provide assistance to facilitate client requests and meet distribution needs.
• Ensure activities adhere to account administration policies and procedures.
• Monitor, and assist with management of, new account openings including reviewing all critical forms and documents, and ensuring proper trust funding, account opening with correct coding of statements, proxies, investments and tax, correctness of beneficiary information, and that fee agreements are in place; monitor terminations as required.
• Develop and maintain comprehensive knowledge of systems leveraged to deliver client service and maintain account records.
• Assist with preparing business and client presentations as requested, with little to no supervision.
• Develop and maintain comprehensive knowledge, and coordinate efforts, of appropriate Bank resources, including market leadership, tax liaison team, Legal and Compliance, to support timely delivery of quality service and expand client relationships.
• Represent the Bank in a professional and competent manner whether over the phone or in person with clients, advisors, and business partners.
• Understand and maintain current knowledge of regulatory requirements and Federal and state law concerning trust and estates as well as industry standards and practices.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

An important component of the position is the ability to work well as a member of a team and communicate internally with client relationship team members, market leadership, Tax Liaison Team, Legal and Compliance, and externally with clients, their representatives, accounting firms, other investment managers, attorneys, CPAs (Certified Public Accountants), and tax accountants, etc.

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

Bachelor’s degree and a minimum of 2 years’ experience supporting the administration of fiduciary accounts, or related legal/business experience in the financial services industry including technical trust and planning experience, or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ experience supporting the administration of fiduciary accounts, or related legal/business experience in the financial services industry including technical trust and planning experience

Self-motivated

Proven verbal and written communication skills

Proven presentation skills

Proven organizational skills

Strong customer focus

Proficiency with personal computers

Experience maintaining high level of integrity and professionalism

           

Education and Experience Preferred:

Bachelor’s degree

Minimum of 3 years’ estates and trust experience

CTFA (Certified Trust and Financial Advisor) certification

Ability to read and interpret governing instruments related to account administration

Strong interpersonal skills

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $66,979.45 - $111,632.42 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Wilmington, Delaware, United States of America

Finance Administration & Logistics Management

• Sales admin support from receipt and verification of sales order, order fulfilment (including liaising with third party logistics vendors for deliveries), responding to enquiries, post-sales support, and raising of sales order into accounting system;
• Support backend content management systems for all company websites for the group, liaise with third party IT vendor for all revisions requiring coding;
• End to end inventory and logistics oversight including periodic inventory reporting, stock-counts and related reconciliation;
• Support purchase of goods & services including Intercompany purchases;
• Support of other work as assigned, including but not limited to receipts posting, bank reconciliations etc;
• Adhoc administrative matters.

Minimum Requirements

• 3-4 years of working experience in sales admin; experience in bookkeeping and logistic will be advantageous
• Eager to learn and contribute to the growth of the company.
• Effectively bilingual – can speak business standard English and Chinese fluently

· Engagement with surveyor to support investigations on accident damages

· Collate reports, evaluate and ascertain liabilities

· Assess, negotiate, and process claims

· Submit accident reports and liaise with insurance companies for comprehensive or 3rdparty claims

· Coordinate and managed paperwork and invoicing of repairs

· Ad hoc duties as assigned

Requirement

· Proficient in MS Office

· Strong communication skills

· Preferable with experience in motor claims, but not a must

· Able to work independently in a fast-paced environment

We regret only the shortlisted candidates will be notify.

An Opportunity has arisen in Local Services for a Band 4 Team Administrator for the West London Community Eating Disorder Service based in South East House, St Bernards site, Ealing.

​​We are seeking an experienced, confident and personable administrator for the above role. The ideal candidate will need to have the following key skills:
• Confident and have the ability to work alone
• Good minute-taking skills (need to take business meeting, CIG and team meeting minutes)
• Good at communicating both in writing and verbally with team members, professionals from other teams and patients
• Able to deal with patients who are emotionally vulnerable/distressed compassionately and appropriately
• Organised
• Use own initiatives and be proactive
• Good IT skills, such as good at Excel and able to learn how to use WLBI

For further details please contact Geraldine Brennan, Head of Administration – Local Services on 07908 790 256 or by email on Geraldine.brennan@westlondon.nhs.uk


• Within a team framework provide a high quality comprehensive support function ensuring effective standards of quality and equality to team of workers
• To provide an effective and efficient quality word processing support service, utilising software including Microsoft packages. And to carry out audio-transcriptions
• To support the team with all administrative tasks around team meetings including CIG meetings
• To be responsible for initiating, developing and maintaining client record systems ensuring all of the statutory and organisational requirements for their maintenance, safekeeping and disposal are adhered to at all times
• To be responsible for the day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence
• To maintain information system detailing the whereabouts of department members during working day, relaying details appropriately and timely
• To be responsible for the minuting and typing of minutes, this may include the co-ordination of invitations, collating of agendas and relevant paperwork for attendees as required
• To be responsible for ensuring that all case files related to clients are filed and stored in accordance with agreed organisational policies and legal legislation
• To enter patient data accurately into computer system within agreed Trust deadline
• To maintain adequate levels of information, resource materials, office sundries and supplies for the team

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

For more information about the role and responsibilities, please see the attached job description and person specification.


This advert closes on Wednesday 10 Jan 2024

An opportunity has arisen for an enthusiastic, proactive, innovative and motivated person to be part of the Brent Health Matters Team. This exciting role is at the heart of this dynamic, community-based team, working with Brent’s Health Inequalities. The successful candidate will have an NHS background or commensurate skills.

The post holder will be expected to provide, support and deliver a comprehensive administration service but also work closely with the service clinicians. You will have experience of using computerised information systems, collating statistics, production of reports and developing and maintaining electronic filing systems.

You will be highly organised with the ability to work on your own initiative. You will be patient focussed with the ability to think calmly and logically under pressure, have excellent interpersonal and communication skills and have a positive attitude to maintaining high standards at all times.

Weekend working maybe required, dependant on the service needs.

The purpose of the Brent Health Matters Team is to work directly with local communities, community leaders; engage with people who have difficulty accessing health services, improving health education, healthcare needs and some of the social determinants of health inequalities for our most vulnerable communities.

The administrator role within this team will provide administrative support to this team, assisting the them with answering patient advise and support line, streamlining and co-ordinate all referrals, capturing accurate data.

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

Just as we care about our patients’ wellbeing, we care about yours!

We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme *T&C’s apply
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

As an NHS trust, we are committed to equal opportunities and ensuring equality and diversity in the workplace.

We have a number of staff networks: Disability and Wellbeing Network (DAWN), Race Equality Network and the Rainbow Network which supports LGBT+ staff. Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.
• Brent Health Matters TeamAdministrator is crucial to the whole service as it determines the timely response to referrals which guarantees the safe, appropriate management of patients throughout the whole Integrated Care System.
• The Admin team is an integral part of the Brent Health Matters Team, whose purpose is to streamline and co-ordinate all referrals to theBrent Health Matters Team providing a central base through which referrers can access all disciplines. The Admin team co-ordinates the whole service pathway as well as the monitoring the process.
• The Administrator is an integral team member and is key to the smooth day-to-day running of the service.
• Be responsible for the appropriate and timely referral process of patients to all community agencies, monitoring an integrated partnership between hospital and community colleagues, liaising closely with them to actively and smoothly manage the patient’s pathway through their hospital episode.
• The Brent Health Matters Teamoperates 5 days per week 9.00 -17.00 (time may differ depends on the service needs)


This advert closes on Tuesday 2 Jan 2024

Duties vary with post and department. The work could be of an administrative, secretarial/PA or clerical nature. The following will be highly desirable: Educated to degree level or equivalent experience Trained or significant experience of the use of Microsoft Office Packages Significant experience of working in an administration role Experience of implementing administrative processes Able to prioritise work and manage competing demands Well organised and able to manage challenges through effective planning and organisation Knowledge of waiting times and other targets Excellent verbal and writing skills Good telephone manner Mature attitude and flexible approach Ability to work on own initiative and maintain confidentiality Ability to occasionally deal with distressed and difficult members of the public

Provide an administrative service to Finance and Procurement. Use own initiative to prioritise workload and escalate conflicting priorities to managers as appropriate. Receive and record all incoming mail and auto forwarded email transmissions to the relevant member staff. Prioritise the mail ensuring all urgent issues are brought to the managers attention and take action as directed by the manager. In the absence of the manager ensure that all relevant staff are kept informed and updated on any issues/queries and seek clarification on what information requires immediate action. Manage communication systems efficiently and effectively with staff and stakeholders. Produce statistics, documents, and reports, using various computerised systems, as and when required. Maintain databases and systems. Maintain and update the managers diary and ensure that manager has all relevant papers when attending meeting. Prepare papers and agendas for meetings as required. Attend and transcribe the notes and distribute accordingly. Set deadlines for typing/checking the notes and gathering agenda items to ensure timely distribution of paperwork. Co-ordinate the arrangement of meetings, visits, assessments and appointments for the Manager and colleagues, both internally and externally. Organise hospitality and/or overnight accommodation if required and make necessary transport arrangements. Maintain comprehensive filing systems for information received. Complete stock and non-stock requisitions, order goods services and/or equipment for the team and act as authorised signatory where appropriate. Maintain systems to support the monitoring of annual leave, sickness, carers leave, and study leave. Supervise other members of the team as required, allocating duties as necessary. Contribute to team meetings suggesting as appropriate any improvements to service which may be practical in the area. Contribute to general development initiatives and project work in line with service requirements. The post holder shall as necessary provide cover for and undertake duties of absent colleagues. The post holder shall follow all the policies and procedures of the organisation.

10/02/2023

Address:

9021 W. Sahara Ave.

Job Family Group:

Wealth Sales & Service

Provides high quality sales and service to Trust & Estate clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust & Estate account management and administration to ensure compliance. Works collaboratively within the branch and the regional team as part of the client/relationship management solution. Identifies and makes referrals to other business groups as appropriate.

• Oversees the provision of content and marketing materials for new business proposals e.g. special fee arrangements, technical information materials; ensures new business meets policy and procedures requirements for profitability and risk management.
• Identifies opportunities to grow existing relationships and develop new business.
• Makes presentations to clients/prospects in conjunction with others based upon their needs.
• Provides day to day technical support team members responsible for fiduciary account management.
• Manages trust, agency or probate accounts in the role of trustee.
• May act as the Relationship Manager to assigned clients and effectively interacts with others assigned to the client/relationship team.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Leads / participates in the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.
• May provide specialized support for other internal and external regulatory requirements.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
• Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.
• Leads/supports contract negotiations with vendors, balancing cost, risk and performance.
• Oversees maintenance of Policies and Procedures Manual as required by internal and external changes..
• Leads/participates in the design, implementation and management of core business/group processes.
• Develops and manages a business/group program.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
• Performs sales & service support activities as required to meet client needs and maintain overall service levels.
• Provides administrative support to team members and relationship managers that includes financial reports, asset & account reconciliation, compliance, trade activity, posting, fee collection and other related activities; ensures proper documentation and administration decisions.
• Meets high-quality service standards to maximize relationship retention and growth.
• Develops rapport and instills confidence with the client to develop credibility and earn their trust.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
• Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Bachelor’s degree in Finance or related field preferred.
• In-depth / expert knowledge of Personal Trust Administration processes and procedures
• In-depth / expert knowledge of Trust Tax, Trust Accounting and Investment Management
• In-depth / expert knowledge of fiduciary laws including estate planning techniques, relevant tax regulations.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

Compensation and Benefits:

$87,500.00 - $125,000.00

The base salary represents BMO Financial Group’s hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked.

Base salary is one component of BMO Financial Group’s total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: www.bmousbenefits.com.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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We are looking for Senior Administrators to join our Clinical Administration team. We have various roles across administration in a variety of areas including; Outpatients, Waiting Lists and Typing & Tracking departments.

The Senior Administrator will actively lead an administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .



Our Senior Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway. Our roles are varied and challenging and some of your day to day duties may include;
• Booking patients for their appointments/surgery dates
• Supervising our outpatient areas
• Supervising, coaching and developing our Administrators
• Tracking patients through their journey to ensure a great patient experience
• Management of our clinicians diaries and typing of clinical correspondence
• Clinical letter transcription

With a starting salary of £22816.00 per annum with increments throughout your service, a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;
• Communication to support our patients
• Patient focused attitude
• Empathy
• Friendly & Welcoming

The successful candidates will join a friendly and supportive team that values the contribution of all staff.







HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
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For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Please contact if you require anymore information.


This advert closes on Thursday 5 Oct 2023

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