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Junior Product Manager - Core Products
At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.
This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities.
What You'll Do
● You will be part of the product management team working on core products with initial focus areas in analytics or UX
● You’ll be responsible for the delivery of your selected product focus area
● You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact
● Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams
● Collaborate with the release team to plan out releases for your focus area
● Get your hands dirty with engineering and support teams to understand the ins and outs of the product
● Support engineering team tasks when all hands on deck is needed
Must have skills
● Empathy – able to put yourself in another person’s shoes and understand their experiences
● Critical thinking – capable of breaking big problems into small, manageable tasks
● Strong written and verbal communication in English
● Good presentation skills
Nice to have skills
● Experience in using JIRA and Confluence
● Experience or interest in cybersecurity
● Experience working with APIs
● Experience working with cloud platforms
● Experience with integrations
● Have a flair for writing content
MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.
Job Summary
The role involves various duties including but not limited to:
Job Requirements
Perks & Benefits
Gross Synergy is a leading provider of point of sales(POS) system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer, price check terminal and handheld terminal.
Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.
OUR COMMITMENT.
To equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.
To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.
To uphold the company's integrity by providing quality, state-of-art tools and services Total commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.
OUR OBJECTIVES
To provide quality, comprehensive and effective solutions to our customers.
To ensure our customers receive the best hardware and software support all the time
To empower our employees with skills to perform and satisfy our customers to the fullest. To develop a dependable & functional business solution for the retail industry.
Why join us?
We practise a vibrant & energetic office culture. We cultivate a learning culture within the company to improve each of our staff's knowledge. We provide opportunities for career advancement within the company.
工作總結
該角色涉及各種職責，包括但不限於：
工作要求
津貼和福利
Gross Synergy is a leading provider of point of sales(POS) system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer, price check terminal and handheld terminal.
Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.
OUR COMMITMENT.
To equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.
To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.
To uphold the company's integrity by providing quality, state-of-art tools and services Total commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.
OUR OBJECTIVES
To provide quality, comprehensive and effective solutions to our customers.
To ensure our customers receive the best hardware and software support all the time
To empower our employees with skills to perform and satisfy our customers to the fullest. To develop a dependable & functional business solution for the retail industry.
Why join us?
We practise a vibrant & energetic office culture. We cultivate a learning culture within the company to improve each of our staff's knowledge. We provide opportunities for career advancement within the company.
