Total 635 IT Analyst job vacancies in D07 Golden Mile, Middle Road

Job Purpose

This position is to provide on-site support to end-users, participate in IT project and assist in the timely execution and continual management of core IT processes.

Role and Responsibilities

• Installation, configuration, and troubleshooting of PCs and devices
• Manage Network accounts to ensure that appropriate levels of network access are allocated and complied with the appropriate standards and protocols
• Support end-users (L1)
• Provide Level 1 technical assistance and support for incoming queries and incidents related to end-user issues (hardware and software)
• Troubleshoot, diagnose and resolve basic technical hardware and software issues
• Troubleshoot and resolve basic network and server access problems for end users
• Respond to queries either in person, by email, chat or phone
• Track and escalate problems and requests to appropriate IT resources
• Investigate and escalate situations requiring urgent attention
• Inform management of recurring problems
• Follow up with vendors to ensure issue has been resolved and close ticket
• Create a secure networking environment by monitoring and reporting security breaches and any unauthorised data access
• Perform housekeeping of IT related equipment
• Document resolutions for knowledge base
• Manage Network accounts to ensure that appropriate levels of network access are allocated and complied with the appropriate standards and protocols
• Collect and collate data to produce network traffic reports for the purpose of planning changes in the network
• Create a secure networking environment by monitoring and reporting security breaches and any unauthorised data access
• Identify, analyse and solve network problems to improve levels of service
• Perform 1st level support and troubleshooting for IT infrastructure and application
• Develop and maintain IT-related documentation
• Perform housekeeping of IT related equipment

Key Competencies

• Diligent, meticulous with an eye for details, with minimal supervision
• Good interpersonal and communication skills
• Good Microsoft Office and Teams skills
• Team player

Qualifications and Experience

• Minimum NITEC/Higher NITEC with IT specialty
• Part time students currently pursuing a Diploma in Infocomm & Security or any other IT-related discipline are welcome to apply
• IT support and troubleshooting experience will be advantageous

Selected candidates will be offered a 2-Year Contract with our Client in the Government Sector, with a view to convert to Permanent.

Senior candidates with more experience may be considered for the Senior or Lead Analyst role.

Key Responsibilities

• Maintain and enhance the Workday HRIS system for users.
• Establish and optimize scalable processes to ensure HR best practices.
• Identify opportunities for business process re-engineering (BPR) initiatives to enhance productivity by transforming, streamlining, and continuously improving work processes.
• Identify new Workday requirements, liaise with users to understand additional needs, and communicate effectively.
• Troubleshoot Workday technical issues promptly, identifying flaws and inefficiencies, and recommend solutions for long-term performance and security enhancement.
• Collaborate with agency leads and IT teams to resolve Workday issues, enhance user experience, and ensure consistent solutions across all agencies.
• Develop Workday guidelines, manuals, and conduct user training sessions.
• Conduct regular Workday reviews and generate reports on efficiencies and areas for improvement.
• Structure and prioritize agencies’ Workday requirements, engaging stakeholders for review, approval, and implementation.
• Stay abreast of the latest HRIS technology and best practices.

Key Job Requirements

• Diploma/Degree in IT, Project Management, or equivalent.
• Minimum 3 years of experience in an HRIS role, preferably working with Enterprise systems.
• Strong understanding of HR policies and hands-on experience in HR processes, with the ability to integrate them into the HRIS.
• Knowledge of Compensation and Performance processes, and familiarity with Public Service HR policies and practices preferred.
• Experience managing data, HR transactions, and processes in HRIS. Prior experience with Workday implementation and/or maintenance preferred.
• Ability to engage stakeholders, gather feedback, and collaborate on solutions effectively.
• Excellent written and oral communication skills, along with proficient documentation abilities.
• Comfortable working in ambiguous situations and considering long-term operational perspectives to address user-centric needs.
• Good planning skills to manage HRIS annual maintenance milestones and new initiatives, while keeping stakeholders engaged.
• Ability to thrive in a fast-paced environment.

Job Description & Requirements:

• Design hardware systems and components using blueprints, schematics and technical drawings.
• Collaborate with technology teams to build and install computer hardware components like network systems and routers.
• Test and evaluate integrated computer hardware systems and components.
• Ensure seamless integration of new software programs and applications with existing computer hardware.
• Monitor the production and manufacturing of computer hardware equipment and components.
• Troubleshoot processes within hardware systems like solid-state storage devices and rotational media.
• Evaluate user needs and recommend appropriate systems and equipment.
• Perform quality assurance reviews to ensure that computer hardware designs are accurate.

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.

The IS Manager – Web is a senior role in the Booker IS team that is responsible for delivering effective, secure and efficient digital systems to help improve customer satisfaction and cash profit.

Booker.co.uk is the fastest growing business to business wholesale website in the UK, and takes customer orders that account for c.30% of Booker Group’s sales. The IS Web team look after all infrastructure and application software that run the Booker Group web sites & apps, including the Booker.co.uk our B2B commerce web site, and also the content only consumer facing web sites operated for various divisions and brands within the Booker Group. The IS team work closely with the Booker Digital team to ensure the systems deliver a seamless end user online experience to our customers.

The role is accountable for the delivery of all projects for our digital systems, ensuring that projects delivering new features on the Booker web sites and apps are delivered on time and to a high standard.

The role directly handles the internal web project team, our external engineering teams who carry out software development, and will collaborate closely with the external service providers who provide infrastructure and software technical support.

• 5 years’ experience of managing teams that build and run multiple B2B or B2C websites.
• Good understanding of running enterprise scale commerce websites supporting a high-volume transactional business.
• Drive to succeed and deliver projects, and to transition smoothly into ongoing service management.
• Excellent team management skills, ensuring any barriers to success are removed and the demands on your team are clear and commitments are met.
• Ability to build consensus within the development and support teams to ensure the right solutions are delivered, to the right quality, tracking progress and ensuring they are delivered at pace.
• Solid technical background in software development, project management and support provision.
• Desire to learn, contribute and drive progress by implementing standard process improvements in a customer focussed environment.
• Strong business process design skills and the ability to translate into technical solutions.
• Excellence in building positive relationships with business partners.
• Good written and verbal communication skills, being able to communicate effectively and efficiently taking into account the nature of the audience.
• Good technical documentation skills, reviewing/ writing user documentation with development teams and specialists.
• Good problem solving and analysis skills.
• Commercial competence and Know How.
• Shown ‘hands on’ track record of delivering digital solutions within a pressurised environment.
• Excellent technical project management background with successful delivery of change programs to time, quality and budget.
• Good understanding of IT security and data privacy standards.
• Strong people management skills, with demonstrable ability to recruit and establish teams, and effectively lead their capability and performance.
• Consistent track record of building strong working relationships with external development teams.
• Designing and building systems for scalability, availability and performance, testing everything and trying to automate everything.
• Consistent delivery of results.

Roles & Responsibilities

At 7+ Academy, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a Business Analyst to join our growing team in Singapore. This role will take charge of understanding and refining our business and operations.

Responsibilities:

• using data modelling techniques to identify ways in which the company can operate more effectively.
• communicate with senior management to find out what they hope to achieve.
• formulate ways for businesses to improve, based on previous research and data analysis.
• oversee the implementation of new technology and systems within the group.
• understand how the company is doing, explore different solutions, their risks, benefits and impacts.
• proposing solutions to senior management, and keeping them updated with progress.
• creating documents to outline the proposed changes and the steps involved.
• overseeing the implementation of new technology or a new approach.
• contributing to training and support for people affected by new systems and processes.

Requirements:

• Bilingual in English and Chinese.
• Good education and first degree (Master's degree in Business is a plus).
• Minimum 5 years experience in a business analyst role.
• At least 3 years experience in a retail or related industry.
• Commercial awareness and problem solving skills.
• Good understanding of the China education system.
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment.

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience.

Interested candidates are invited to apply online stating your current and expected salary and date of availability.

Job Description:

DC Byte is the leading provider of commercial research and consultancy in the field of data centres and digital infrastructure. We are changing how market developments are being analysed and tracked through our unique property management platforms. We have grown from a concept to a profitable platform and consultancy in five years, with locations in London, Washington DC, and Singapore.

Our research and team have been quoted by leading publications such as the Straits Times and Nikkei Asia. Decision makers at global leading firms – ranging from operators, real estate advisors and data centre operators – use our Premiere Analytics Platform. Our clients are made up predominantly of the leading data centre operators, REITs, funds, and developers. Our data has been cited in investment decisions by publicly listed firms, with clients often leveraging our analytics and insights. Our team of analysts are regularly invited to industry events and investor briefings to weigh in on the industry dynamics and outlook.

We are looking for motivated individuals to join our team and help expand our global offering. Our ideal candidate would be professional and outgoing, with a passion for international business analysis. The role offers rapid career progression in a fast-growing global industry, with potential opportunities for travel and work abroad. Building relationships with our customers and with the data centre community sits at the core of the role, so interpersonal networking and communications skills are essential.

Reporting to the Regional Business Controller APAC, the Finance Analyst is to support the Regional team on business controlling functions so that financial reporting, systems and procedures meet the organization's short and long-term business objectives and comply with accounting principles and Group standards. Activities may include financial analysis and planning, reporting, costs control, system update, budgeting and forecasting.

As the Regional Finance Analyst APAC, the position holder will be part of the Controlling regional team of Urgo Medical APAC based in Singapore, working closely with the APAC Business Controlling team, Finance regional team and local Controllers.

Essential Duties & Responsibilities

• Prepare and deliver accurate monthly financial closing reports, ensuring they comply with company policies and financial regulations
• Participates in the reconciliation between statutory and management accounts
• Support Business Controller in analysis of forecast, budget, actuals and other specific business dynamics in Asia Pacific
• Assist in optimizing consolidation processes and tools; ensures appropriate analytical accounting and reporting on a monthly basis, in line with Corporate policies
• Support Business controller for our healthcare business unit in APAC , providing robust support on financial and business controlling matters to ensure optimal financial performance and compliance
• Utilize SAP for financial reporting and maintain up-to-date pricing and data entries to support operational efficiency
• Assist in the consolidation of financial reporting and data across the APAC region
• Supports the regional team on any other key business topic
• Perform any other ad-hoc tasks as required.

Knowledge, Skills & Abilities

• Bachelor’s degree in finance or accountancy or related subjects
• Excellent analytical/ problem solving skills and critical thinking abilities
• Strong can-do attitude: Innovative and collaborative with a passion for quality and efficiency
• High proficiency in Excel and PowerPoint and ability to learn/leverage digital tools & financial modelling techniques
• Ability to take initiatives and work with ambiguity in an unstructured environment
• Excellent interpersonal and communication skills, both oral and written (in English)
• Knowledge in Power BI, SAP & Salesforce is preferred

About Risk Management

We live in turbulent and uncertain times, and Swiss Re’s vision of making the world more resilient through both our investment and our business activities is needed now more than ever. Risk Management is uniquely positioned to help make Swiss Re itself more resilient, enriching risk taking by using our accumulated risk knowledge, perspective, and experience. We help identify risks worth taking as well as steer away from risks that could destabilise the business. We deliver accurate valuations of the business to ensure appropriate reserves are available as well as providing in depth views on how business is performing. In other words, we help ensure the profitability of Swiss Re so that we’re around long-term to honour our promises.

About the Team

L&H Valuation forms part of the L&H Chief Risk Officer unit. The teams are accountable for independent valuation of Swiss Re's L&H business globally, with US GAAP reserves of more than USD20bn.

The L&H Valuation and Analysis Team is responsible for the production and analysis of quarterly and annual reserves for the Life & Health Reinsurance business written by Swiss Re. This includes business written across the world and covers all the lines of business that fall into L&H – mortality, CI, DI, longevity, as well as additional 'complex' products such as those with financial risk.

As well as production of the numbers, the team is responsible for ensuring timely and accurate information is fed back to the market units to ensure proactive decisions are taken to steer the L&H business in the best possible way

About the Role (Contract duration: 1.5 years)

This role is a key contributor to the development and implementation of processes for the International Financial Reporting Standard ("IFRS") 17 accounting standards for the Asia business.

Your main responsibilities will include implementation of IFRS reporting, including quantification of impacts, process set up, documentation and handover. Additionally, you will contribute to development and provision of the training process for the Asia actuarial team for IFRS17 reporting.

The key activities of the L&H Valuation team that you will be primarily responsible include:

• Support the production/review of the balance sheet and earnings under IFRS17
• Contributing to the establishment of a new IFRS17 end-to-end reporting process.
• Assisting in review and comment on global IFRS17 implementation approach in various areas.
• Support IFRS17 training and engage Actuarial team to prepare for the implementation. Understand the impact to earnings and balance sheet and provide insight to management
• Communicate the issues/challenges with senior actuaries or stakeholders on time
• Ad hoc assistance when needed for quarterly reserving and reporting processes of Asia business
• Assist in in-force data quality and proper determination of policy liabilities for Singapore Statutory

About You

• Strong knowledge and working experience in L&H business, plus the ability to communicate business needs with internal clients and external regulators is key to success in this role;
• At least 3+ years of L&H valuation or pricing experience in reinsurance, primary insurance or insurance consultancy;
• Attained or close to attaining fellowship in actuarial examinations;
• Excellent interpersonal, communication, organisational skills;
• Ability to balance rigorous technical requirements and business mind-set to be solutions oriented; Strong technical knowledge and the ability to analysis large amounts of data;
• A good understanding of IFRS 17 and MCEV. Knowledge in Singapore local reserving standard would be considered an advantage;
• Proficient in MS Excel. Knowledge of MS Access and/or SQL would be considered an advantage.

Responsibilities:

• Provide initial investment review and screening of prospective investment opportunities
• Building and maintaining detailed financial and valuation models
• Creating presentations for investment proposals and other purposes
• Delivering first class analysis, insight and research on potential investment opportunities
• Coordinating and conducting due diligence on prospective investment opportunities
• Monitoring existing portfolio companies
• Supporting senior colleagues as required

Qualifications and Experience:

• Ideally completed a degree in a technical discipline with an outstanding academic record
• Strong education background
• A minimum of 6 years’ experience in an analytical role
• Strong candidates from other disciplines with real interest in energy and energy transition
• Strong quantitative, analytical skills, excel and power point capabilities
• Experience in industry due-diligence and financial modelling
• Participation in investment banking training program is an advantage
• Understanding of global energy markets preferred

Personal Characteristics:

• Strong technical and analytical skills
• Great attention to detail
• Able to work under pressure, meet deadlines and multi-task in a fast-paced environment
• Highly motivated and able to flourish in a high-commitment environment - we are looking for a self-starter with an entrepreneurial spirit
• Humility: Humble, down-to-earth and eager to learn
• Enthusiastic and willing to contribute wherever it is needed
• Results oriented, disciplined, able to synthesize detailed information
• Team player, with an open non-political style and a high level of personal integrity
• First-class communicator

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

At 7+ Academy, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a Business Analyst to join our growing team in Singapore. This role will take charge of understanding and refining our business and operations.

Responsibilities:

• using data modelling techniques to identify ways in which the company can operate more effectively.
• communicate with senior management to find out what they hope to achieve.
• formulate ways for businesses to improve, based on previous research and data analysis.
• oversee the implementation of new technology and systems within the group.
• understand how the company is doing, explore different solutions, their risks, benefits and impacts.
• proposing solutions to senior management, and keeping them updated with progress.
• creating documents to outline the proposed changes and the steps involved.
• overseeing the implementation of new technology or a new approach.
• contributing to training and support for people affected by new systems and processes.

Requirements:

• Bilingual in English and Chinese.
• Good education and first degree (Master's degree in Business is a plus).
• Minimum 5 years experience in a business analyst role.
• At least 3 years experience in a retail or related industry.
• Commercial awareness and problem solving skills.
• Good understanding of the China education system.
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment.

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience.

Interested candidates are invited to apply online stating your current and expected salary and date of availability.

Job Objectives

Improve operational efficiency and productivity of various departments through redesigning departmental workflow via technology exploitation.

Maintain hardware and software cost effectiveness by implementing uniform computing software platform (eg. Operation System and standard office application) and acquisition of hardware of the same make.

Maximizing access to information and utilization of all Club’s communication and computer resource through automation and process streamlining.

Integrate the various systems implemented within the club seamlessly to achieve maximum benefits.

Job Responsibilities

Server Support

• Working with Windows Server, Domain Controller, Active Directory, DHCP, Backups, SQL Server, HyperV, etc.
• Installation and troubleshooting of Windows Service OS
• Ensuring the high level of systems and infrastructure availability

Network Support

• Working with LANs/WANs, Routers/Managed Switches, firewall, DNS, DHCP, Enterprise-grade Wi-Fi, VPN.
• Monitoring and fault finding for issues related to network connectivity.
• Executing planned maintenance on a network to support network growth

Job Requirement

• Degree in Computer Science
• At least 2 years’ relevant working experience
• Experience in a hospitality or Club environment would be a definite advantage
• Highly resourceful, merticulous, independent, enthusiastic, organised, results-driven, customer oriented and able to multi task.
• Excellent written and verbal communication skill
• Able to work under tight deadlines.

We are currently looking for a bright, and tenacious Senior Business Analyst, experienced with Banking Projects.

You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.

Working location: Singapore

Key Deliverables and Responsibilities:

• Collaborate closely with clients to comprehensively gather business requirements and understand customer business processes, needs, and requirements for LOS systems, banking systems, etc.
• Analyze requirements from customers from both business and end-user perspectives.
• Ensure clear understanding of business requirements by the development team and provide input to design and product specifications.
• Document functional and business requirements.
• Create wireframes, activity diagrams, and system process flows.
• Track all change requests from customers and manage project requirements, specifications, and change requests.
• Work closely with the development team to review specifications, conduct Q&A sessions, provide consultancy on solutions, and resolve issues.
• Perform other tasks as assigned.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent.
• At least 3 years of related experience.
• Deep knowledge of software development processes and experience in Banking products and projects with critical functional knowledge.
• Proficiency in using Microsoft Visio, Miro, prototyping, wireframe, and use case tools.
• Strong business analytical skills and logical thinking, with the ability to grasp complex software systems quickly.
• Excellent communication skills to convey complex ideas clearly and effectively.
• Experience in creating clear, concise documentation.
• Advanced English communication skills, both spoken and written.
• Strong communication, presentation, and management skills.
• Enthusiastic, responsible, eager to learn, and capable of working under pressure.
• Able to travel.

Preferred:

• Singaporean or Permanent Resident.
• Practitioner of BABOK.
• Certified Business Analysis Professional (CBAP®) is a major advantage.
• Good knowledge of UML.
• Experience working/living in cross-culture, international environments.
• Experience in international projects is a plus.

Salary: From SGD 7,000

Benefits:

• Competitive remuneration package
• Office working hours with flexible arrangement
• Health Insurance
• Leave entitlements
• CPF contribution*
• Travel opportunities
• Company vacations
• Trainings

About SmartOSC

Established in 2006, SmartOSC is a premium, full-service eCommerce agency. We offer simple yet effective solutions, from consulting, website development, UX/UI design to managed services. With a variety of large customers in North America, Asia, ANZ and Europe, SmartOSC’s technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely and Salesforce Commerce Cloud.

Over the years, SmartOSC has attracted both tech and non-tech specialists, increasing the number of employees to over 1,000 across Vietnam, Singapore, Japan, USA, Australia, UK, Thailand, Korea and Indonesia. With a “people-centric” strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.

For additional information about SmartOSC, please visit:

• Website: http://www.smartosc.com
• Facebook: https://www.facebook.com/SmartOSCcareer
• LinkedIn: https://www.linkedin.com/company/smartosc

Youtube: https://www.youtube.com/c/SmartoscCareer

About SmartOSC Fintech

With the strong foundation and the notable success of SmartOSC, SmartOSC Fintech CORP established with great ambition to power the world cashless society and become a true Digital Banking/Digital Lending/Digital Payment Partner of all clients all over the world.

For further information about SmartOSC Fintech, please visit:

Website: http://fintech.smartosc.com/

To Apply: Please submit your CV to quynhln1@smartosc.com with the following information:

• Job Application Letter with “Business Analyst” in the subject line
• Updated CV in English, including your contact email, phone number, and salary expectations.

For further discussion, pls. contact me via:

Phone / Zalo / Whatsapp: (+84)777398734 (Ms. Quỳnh)