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Job Description
Job Requirement
WL Great Builder Engineering Sdn Bhd was founded in year 2012, has grown to be one of the fastest growing construction business specializing in property renovations, interior design, construction, and refurbishing. To date, WL Great Builder Engineering has more than 500 projects in their portfolio, with clients spread across the nation. The company takes pride in its highly competent and experienced team and leaders who are constantly putting their best efforts in every project that they handle.
Job Scope :
Job Requirements :
Perks & Benefits
Founded and steered by a team of young & passionate entrepreneurs, Eco Global Logistics Sdn Bhd is a one-stop solution for all your logistics needs. Our complete range of services include International Freight Forwarding, Customs Brokerage, Transportation and Warehousing & Distribution, and through this we are confident in meeting the needs of our diverse clientele. Our #1 priority is our Clients and we are committed to ensuring a worry-free and hassle-free experience for all our Clients.
We work as a close-knit team of like-minded individuals and we share the same dream of achieving recognition for our unmatched efficiency and reliability. Being our Client means that you will be engaging with an efficient & innovative team who is dedicated to ensuring a memorable service experience for you each time.
Duties & Responsibilities:
The Talent:
Perks & Benefits
Redang Aquatic Adventure is a subsidiary company of Redang Beach Resort, which is located in Pudu, the city center of Kuala Lumpur. The company's business nature is to act as a tour and travel service provider.
The main operation and function of the company is to organise tour and travel package services for consumers, including booking packages, preparing itineraries, processing tour and travel documents, and arranging ground transfers and accommodations for customers.
On the other hand, Redang Beach Resort is a resort operator located at Pasir Panjang on Redang Island in Terengganu. The resort is an ideal holiday destination, stretching across a white sandy beach and providing easy access to nearby coral gardens. Redang Beach Resort offers basic and comfortable accommodations of 22 Standard units, 76 Superior units and 40 Club Deluxe units for guests to choose from. All rooms are air-conditioned with attached toilets and bathrooms, specially designed to cater to the needs of families, couples and individual travelers.
REQUIREMENT
Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)
DUTIES AND RESPONSIBILITIES
1, To issue & manage invoices and Delivery Order, update and maintain data in systems.
2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)
3, To ensure goods deliver to client on time through shipment arrangements.
4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.
5, To ensure customer satisfaction.
Attendance allowance RM200, Food allowance RM50, Year-end Bonus
Founded on 25 March 1996 and listed on the Shenzhen Stock Exchange on 16 December 2016 (stock code: 002831), YUTO is an international industry-leading superior packaging solution provider. Headquartered in Shenzhen, YUTO has over 20,000 employees and 50+ production sites with a global service network. Leveraging on our superior printing and packaging technologies and agile global delivery capabilities, we provide innovative one-stop packaging solutions and sustainable intelligent manufacturing services to Fortune 500 companies, famous brands and other clients.
Our packaging business covers six core sectors: consumer electronics, wine and spirits, personal care, food, healthcare, and tobacco. In addition, we also provide customized services to clients in various industries, including eco-friendly plastic replacement, pre-press media, retail store materials, creative products, injection molding, photolithography, and more.
Based on the packaging business, YUTO also provides solutions in the field of technology products, covering pet products, consumer electronics components (acoustic devices, consumer electronics soft materials, Flexible Printed Circuit, glare films), and new materials (carbon fiber, glass fiber, eco-friendly glues). We are actively exploring market trends and devoting ourselves to innovating for the future and creating value. You Us TOgether Extraordinary.
Responsibility
Requirements
Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
1 Responsibilities
To attend to customers' complaints /feedback and to ensure the complaints are resolved
professionally in compliance with company service standard.
To follow up on defect rectification progress and work closely with Technical Team for dispute
resolution.
To submit critical defects progress report in a timely manner to Technical Team for investigation
and rectification.
To propose an appropriate solution and provide them regular feedback for their continuous
product quality improvement.
To ensure compliance to regulatory and internal SOP.
To perform other ad-hoc duties as assigned by the superior.
Perform any other ad-hoc tasks as maybe assigned by the superior or Company.
2 Qualifications/Requirements
Candidate must possess at least SPM or equivalent
At least 1 year (s) of experience in customer service preferable in property development
industry.
Able to speak in Malay/English, Mandarin will be an added advantage.
Computer literate and knowledge in Microsoft Office. (Word and Excel)
High proficiency in written and verbal communication skills.
Knowledge of building defect and able to work under pressure
Able to work on weekends and public holidays.
Possess own transport and willing to travel.
Strong communication and interpersonal skill with positive attitude.
Perks & Benefits
Scientex property development division, it is made up of the flagship development in Pasir Gudang, Johor Pasir Gudang which is strategically located within the Eastern Growth Corridor of Iskandar Malaysia adjacent to Johor Bahru City, Malaysia. Spanning an area of 1,100 acres, this integrated self-contained township shall comprise 11,549 residential and 532 commercial properties when fully completed. To-date, more than 5,807 residential,143 commercial and 84 industrial units have been completed and handed over to the purchasers.Scientex Kulai, our 2nd property project was launched in March 2008. It is located in Mukim Sedenak, Kulai Johor with an area of 250 acres. It lies within the Second
REQUIREMENT
Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred)
DUTIES AND RESPONSIBILITIES
1, To issue & manage invoices and Delivery Order, update and maintain data in systems.
2. To ensure goods produce on time by coordinate with internal departments. (follow up production progress, handle abnormalities)
3, To ensure goods deliver to client on time through shipment arrangements.
4, To always update with Planner regarding monthly order analysis, forecasting, & raw material preparation.
5, To ensure customer satisfaction.
Attendance allowance RM200, Food allowance RM50, Year-end Bonus
Founded on 25 March 1996 and listed on the Shenzhen Stock Exchange on 16 December 2016 (stock code: 002831), YUTO is an international industry-leading superior packaging solution provider. Headquartered in Shenzhen, YUTO has over 20,000 employees and 50+ production sites with a global service network. Leveraging on our superior printing and packaging technologies and agile global delivery capabilities, we provide innovative one-stop packaging solutions and sustainable intelligent manufacturing services to Fortune 500 companies, famous brands and other clients.
Our packaging business covers six core sectors: consumer electronics, wine and spirits, personal care, food, healthcare, and tobacco. In addition, we also provide customized services to clients in various industries, including eco-friendly plastic replacement, pre-press media, retail store materials, creative products, injection molding, photolithography, and more.
Based on the packaging business, YUTO also provides solutions in the field of technology products, covering pet products, consumer electronics components (acoustic devices, consumer electronics soft materials, Flexible Printed Circuit, glare films), and new materials (carbon fiber, glass fiber, eco-friendly glues). We are actively exploring market trends and devoting ourselves to innovating for the future and creating value. You Us TOgether Extraordinary.
Job Description :
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. Auto & General is a people focused company, set out to be an insurer like no other. If you fit the bill, we want you on this exciting journey!
You will be responsible :
Your day to day activities
Job Requirements
Perks & Benefits
Our policies are underwritten by Auto & General Insurance (Singapore) Pte. Limited, trading as Budget Direct Insurance.
Auto & General Insurance (Singapore) Pte. Limited is regulated and licensed by the Monetary Authority of Singapore ("MAS"). We are bound by the regulations and requirements of MAS for insurers.
We’re part of an international insurance group, which provides insurance solutions for millions of policy holders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa, and one of the largest personal lines insurance intermediaries in the United Kingdom.
The group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents.
Job Description :
We are looking to build a passionate team of people who knows what it takes to deliver the best service to our customers. Auto & General is a people focused company, set out to be an insurer like no other. If you fit the bill, we want you on this exciting journey!
You will be responsible :
Your day to day activities
Job Requirements
Perks & Benefits
Our policies are underwritten by Auto & General Insurance (Singapore) Pte. Limited, trading as Budget Direct Insurance.
Auto & General Insurance (Singapore) Pte. Limited is regulated and licensed by the Monetary Authority of Singapore ("MAS"). We are bound by the regulations and requirements of MAS for insurers.
We’re part of an international insurance group, which provides insurance solutions for millions of policy holders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa, and one of the largest personal lines insurance intermediaries in the United Kingdom.
The group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents.
工作範圍 :
工作要求 :
津貼和福利
Founded and steered by a team of young & passionate entrepreneurs, Eco Global Logistics Sdn Bhd is a one-stop solution for all your logistics needs. Our complete range of services include International Freight Forwarding, Customs Brokerage, Transportation and Warehousing & Distribution, and through this we are confident in meeting the needs of our diverse clientele. Our #1 priority is our Clients and we are committed to ensuring a worry-free and hassle-free experience for all our Clients.
We work as a close-knit team of like-minded individuals and we share the same dream of achieving recognition for our unmatched efficiency and reliability. Being our Client means that you will be engaging with an efficient & innovative team who is dedicated to ensuring a memorable service experience for you each time.
AAA Greencell International Group 總部位於馬來西亞吉隆坡,是向大眾倡議細胞醫學的先驅,過去 10 年來一直如此。在創辦人 Carl 張教授的領導下,該公司提供改善細胞健康和保健的先進產品,其中包括保健設備、食品補充劑、皮膚護理和家庭護理產品。 10年來,我們的業務已涵蓋10多個國家,目前在新加坡、印尼、泰國等國家設立了辦事處,以便更好地服務我們的經銷商和客戶。
目前,我們不斷發展的公司正在尋求聘請一名客戶服務主管,他將負責以下工作:
職責:
• 與營運總監和人力資源經理合作,制定和推動組織願景、營運策略和招募水平
• 解決引起您注意的客戶投訴
• 制定政策、程序並監督客戶服務流程
• 根據客戶對產品和服務的回饋進行調查並撰寫報告
• 確保合規性符合業務法規,並在必要時採取適當的行動
• 分析內部營運並確定流程改善的領域
• 透過電子郵件、社群媒體和電信回覆客戶信件
• 向客戶傳遞廣泛的產品訊息
• 管理訂單、庫存並確保及時交貨
• 當需要高階解決方案時,重新路由客戶請求或致電相關 PIC 或部門
• 建立客戶記錄歸檔系統,包括聯絡資訊、購買和帳單。
• 與主要客戶、客戶、合作夥伴和利害關係人建立並維持信任關係
要求:
• 一年或多年擔任行政領導職務的經驗
• 優秀的領導能力、堅定的決心和個人誠信 • 了解 CRM 系統將是一個優勢
• 良好的人際溝通、書面和口頭溝通技巧
• 能夠帶領團隊推廣卓越的客戶服務
• 能夠快速診斷問題並預見潛在問題
• 制定客戶服務流程的政策和程序
• 擁有優秀的產品知識以增強客戶支援
• 與客戶進行品質保證調查並提供回饋
• 國際商業經驗
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
1 職責
關注客戶的投訴/回饋並確保投訴得到解決
專業符合公司服務標準。
跟進缺陷整改進度並與技術團隊密切合作解決爭議
解決。
及時提交關鍵缺陷進度報告給技術團隊進行調查
和整改。
提出適當的解決方案並定期向他們提供回饋,以確保他們的持續
產品品質提高。
確保遵守法規和內部 SOP。
執行上級交辦的其他臨時職務。
執行上級或公司可能指派的任何其他臨時任務。
2 資格/要求
候選人必須至少擁有 SPM 或同等學歷
至少 1 年房地產開發客戶服務經驗優先
行業。
能說馬來語/英語,會說普通話將是一個額外的優勢。
電腦知識和 Microsoft Office 知識。 (Word 與 Excel)
高度熟練的書面和口頭溝通技巧。
了解建築缺陷並能承受工作壓力
能夠在週末和公共假期工作。
擁有自己的交通工具並願意出差。
良好的溝通和人際交往能力以及積極的態度。
津貼和福利
Scientex property development division, it is made up of the flagship development in Pasir Gudang, Johor Pasir Gudang which is strategically located within the Eastern Growth Corridor of Iskandar Malaysia adjacent to Johor Bahru City, Malaysia. Spanning an area of 1,100 acres, this integrated self-contained township shall comprise 11,549 residential and 532 commercial properties when fully completed. To-date, more than 5,807 residential,143 commercial and 84 industrial units have been completed and handed over to the purchasers.Scientex Kulai, our 2nd property project was launched in March 2008. It is located in Mukim Sedenak, Kulai Johor with an area of 250 acres. It lies within the Second
Locations:
Key Responsibilities:
Requirements
Perks & Benefits
MVC Resources is a boutique HR consulting firm specializing in enabling talent and skills gap for executives and organisation.
Since inception, MVC is instrumental in helping organisation to further grow their business from local, regional and global. Throughout the years, we have partnered with various organizations from start-ups, SMEs and MNCs in enabling talents, technologies and skills to grow. Our customers range across different industries and disciplines.
Job Responsibilities
1. Provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, and online ordering setup.
2. Navigate processes to properly escalate and coordinate customer responses according to company values.
Qualifications
1. Fluent in Mandarin & English (speak, read & write)
2. Minimum 6 months of working experience in customer service
3. Willing to work in night shift (following American time)
The beginning of Language Talent Solutions (LTS) stems from the believe that the right talent should not necessarily be restricted to the limitation of borders. Guided by 20 years of experience, we pride ourselves in support of our clients within the South East Asia region in deliver the best international and local candidates with linguistic skills in junior, mid and senior positions in a variety of disciplines and in different industries.
Our team members are multilingual recruiters who speak English and two other additional languages. They each specialise in building consistent database for each language vertical and in areas such as customer experience, finance, sales, human resources, IT and executive roles . These allows them to provide in-depth advice and information to clients and candidates. We continue to evolve, grow and work with extensive network of active, committed and reputable recruitment partners across the globe to ensure scalability, agility and flexibility in our solutions. We are proud and honoured to be able to satisfy our customers in delivering South East Asia linguists resume within twenty four hours of receiving a job order.