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Job Summary:
Highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.
Job Description:
Job Requirement:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
We are recruiting for an experienced Field Support Analyst for our client. On offer is a 3-month initial contract inside IR35 at a daily rate up to £240 per day. This role will incorporate 3 days per week in the Doncaster office and then 2 days on the road including overnight stays, all expenses paid - you will need to be fully flexible.
What you will be working on:
You will provide 2nd line technical support to IT users in the field. You will diagnose and troubleshoot common hardware, software, and networking issues and assist with computer software integration. You may work either on-site or remotely to help with software installations, network failures, hardware faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates.
Key responsibilities:
You'll need experience with:
What you'll get in return
You will be earning up to £240 a day inside IR35, on a 3-month initial contract (with the aim of transferring to a permanent role). This role will incorporate 3 days per week in the Doncaster office and then 2 days on the road including overnight stays, all expenses paid - you will need to be fully flexible.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Official account of Jobstore.
Official account of Jobstore.
Microsite summary: We're looking for a Digital Service Assessor to support service teams and lead Service Standard assessments in DWP.
Digital Service Assessor: Pay up to £43,347 plus over 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We have an exciting opportunity for a Digital Service Assessor to join our DWP Digital community.
DWP is UK's largest government department, with over 20 million daily users.
DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions and make ensure everybody has the money they need to live during their retirement years.
As our Digital teams build, maintain and improve DWP services, we need Service Assessors to check that what we're building works for our users, and meets the high standards we set for ourselves.
Your role is crucial to putting better public services in the hands of people that need them most.
Delivery. Work. Projects.
As a Digital Service Assessor you will support service teams and lead assessment which determine whether the stuff we're working on meets the Service Standard.
You'll use evidence-based assessment methods and approaches to determine if services meet the standard.
You'll assessment communicate outcomes and champion the Standard within DWP's Digital group. You'll produce briefings and reports which track and report on the status of a service and whether it can proceed to the next lifecycle stage.
You'll contribute to key governance decisions, provide advice, guidance, and training to digital colleagues on the Service Standard to develop capability.
We are looking for people who have skills in:
When we talk about quality assurance, we mean the ability to audits complex projects, programmes or functional areas for quality, compliance and risk. You need to be able to review and analyse reports and assess information presented to you by service teams, about user journeys and the purpose of a service.
Details. Wages. Perks.
You'll join us in your choice of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office.
In return for your skills, we offer competitive pay of up to £43,347.
You'll be eligible for a brilliant civil service pension with employer contributions of 27%, worth up to £11,000 a year.
You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Official account of Jobstore.
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.
Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.
There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.
We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.
As our Service Desk Analyst you will be responsible for:
What will you bring
Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.
Remote-first principles
At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations.
We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.
Work your way
Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.
We’ve got your back
Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.
But don’t just take it from us, here’s a quote from one of our AU heroes:
“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”
Plus you’ll get to enjoy a number of great perks, including:
We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.
Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.
Not exactly the right fit for you?
Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.
Official account of Jobstore.
Accucom Systems Integration Pty Ltd, a specialised infrastructure and cloud services company, is seeking a Professional Service Desk Analyst to join our team. As a leading provider of IC&T solutions to the Education and Mid-Market Corporate sectors, we deliver a wide range of cloud application and on-prem infrastructure solutions. Accucom Systems Integration Pty Ltd offers a competitive salary, an excellent work-life balance, and a supportive work environment where employees can grow and thrive.
Role Description:
The selected Service Desk Analyst will be expected to provide highly professional and timely communication directly with Education based clients, and will be responsible for providing first contact with clients, supporting a a wide range of areas including infrastructure, cloud services, security, and networking where able, escalating where able. This role will offer a multitude of opportunities to upskill and learn new technologies in order to grow with Accucom's needs as well as market demands. You must be experienced in MSP environments and able to acquire a working with children check in order to service client sites when required.
The Successful candidate must display several of the following skills and technology proficiencies:
Why Work @ Accucom?
Our vibrant work environment ensures you will enjoy social activities, fresh fruit, great coffee and regular office lunches with your colleagues. We have a strong culture supporting work/life balance.
And, you will be paid to train! We believe that our staff need to be the best that they can be in order to deliver high quality solutions to our clients. We encourage continual professional development through fully supported training.
Only candidates with current working visas or permanent residents of Australia will be considered
Official account of Jobstore.
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.
Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.
There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!
We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.
We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.
As our Service Desk Analyst you will be responsible for:
What will you bring
Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.
Remote-first principles
At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations.
We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.
Work your way
Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.
We’ve got your back
Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.
But don’t just take it from us, here’s a quote from one of our AU heroes:
“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”
Plus you’ll get to enjoy a number of great perks, including:
We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.
Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.
Not exactly the right fit for you?
Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.
Official account of Jobstore.
DWP. Digital with Purpose.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users.
We have an exciting opportunity to join our Service Management team within Identity and Trust as a Lead IT Service Manager.
Our Lead IT Service Managers are responsible for setting the vision and strategy for service management, ensuring processes are established, embedded, and managed to deliver the highest possible level of access, stability, and customer service.
As a result of the department's Strategic Reference Architecture (SRA) approach which actively encourages re-use of common capabilities across service lines, it is anticipated that all customer interactions with the wider department will rely upon solutions deployed by this team.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Data. Work. Projects.
You will be managing a small team of 9 dedicated professionals, working alongside and with the development teams. While mentoring and supporting the existing team all with differing knowledge and skills sets.
You will ensure that service management needs are built into solution designs right from the start and you will set out the short- medium- and long-term service management vision for the various customer data access and Identity services.
Your work will extend beyond the department, working in collaboration with other government departments as citizens increasingly expect a joined-up, one government experience.
This is a crucial and fulfilling role - we are at the start of this fascinating journey and need a visionary, strategic thinker to bring our vision of world class service management to life.
An exciting challenge for the role will be to transform the team into a 24/7x365 service management operation.
What skills, knowledge and experience will you need?
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and some time in the office.
In return for your skills, we offer a competitive salary of up to £77,740.
You'll be eligible for a brilliant civil service pension with employer contributions worth 27.9%, worth up to £21,000 per year.
You'll get a generous leave package starting at 26 days, and rising to 31. Plus all the usual bank holidays, and the option to take up to 3 extra days off a month on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Official account of Jobstore.
As a Senior IT Support Analyst, you will be responsible for overseeing the day-to-day technical support operations and providing advanced troubleshooting assistance to resolve complex IT issues. You will work closely with the Service Delivery team to maintain and enhance the company's IT infrastructure, implement effective solutions, and deliver exceptional customer service to our clients.
Based in Sydney and reporting to the Service Delivery Manager, this role will include the following:
Responsibilities -
Provide Technical Support:
Team Leadership:
IT Infrastructure Management:
Incident and Problem Management:
Vendor and Stakeholder Management:
Requirements:
About Us
Rentokil Initial is one of the largest business services companies in the world. Listed on the London Stock Exchange, the UK-based company operates in all major economies of Europe, North America, Africa, Asia and Pacific. The company has some 78,000 employees providing a range of support services in over 50 countries worldwide. In Australia, we employ over 1400 employees across the divisions.
The purpose of the role will be to be the first point of contact for internal customers and provide basic troubleshooting of IT technical issues, or escalating issues accordingly. You will be part of a dynamic team in an ever-changing environment that takes pride in providing exceptional customer service.
If you believe that you have the right skills and experience for this position then APPLY NOW!
Official account of Jobstore.
IT Support Analyst needed in Oxford Paying £13.99 per hr ref 5240328
Full time hours on a temporary basis
This role will involve:
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared
Official account of Jobstore.
IT Support Analyst needed in Oxford Paying £13.99 per hr ref 5240315
Full time hours on a temporary basis
This role will involve:
- face to face IT for staff
- phone support for staff
- troubleshooting IT issues
- logging issues and requests in our IT Service Management tool
- providing progress updates to staff
- meeting room support
- webcasting meetings
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared
Official account of Jobstore.
DWP. Digital with Purpose.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.
We are looking for a new IT Service Manager.
You will be able to grow your ITSM skills and career as part of an experienced and supportive team of service managers and infrastructure operations engineers.
You'll be responsible for the maintenance and support of a technical platform that delivers business critical services for DWP and for millions of users.
You're joining us at a brilliant time, as we transform the way DWP works. The DWP products and services we maintain and modernise will be used by nearly every person in the UK, at key moments in their lives.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Delivery. Work. Projects.
In DWP our Service Managers take on a range of key service management duties - we manage and resolve issues and monitor patterns and trends.
As an IT Service Manager, you will enjoy responding to live service issues as they arise, liaising with resolver groups and performing analysis with a keen focus on continual improvement.
You will also perform regular maintenance activities such as housekeeping user accesses, uprating benefit rates and potentially reference data updates to applications.
So, what can you expect to be doing day to day?
What skills, knowledge and experience are essential for this role? We'll assess these when we look at your application:
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, or Sheffield, whichever is more suitable for you.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and time in the office.
In return for your skills, we offer a competitive pay of £29,500.
You'll be eligible for a brilliant civil service pension with employer contributions worth over £8000 per year.
You'll get a generous leave package starting at 24 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
Process.
Stage 1: Application
Stage 2: Interview
We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Official account of Jobstore.
IT Service Manager: Pay up to £43,347, plus 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We're recruiting an IT Service Manager for our Mobile Devices Team across our North West digital hubs. It's great opportunity to join our community of experts at DWP Digital.
In this role, you'll champion technology, ensuring seamless user journeys, and collaborate closely with a diverse team of 20 professionals.
We have 2 roles available. They're both high quality and impactful jobs, and one is a bit more senior than the other.
Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions that are changing how government works.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Delivery. Work. Projects.
You'll be Service Manager for a Mobile Devices team which delivers tech used by over 100,000 colleagues to keep DWP moving, and to help us serve millions of people.
You'll manage supplier relationships, and manage live service to make sure we achieve value and outstanding customer service/
You work Incident, Knowledge, Problem, Change, and Demand Management and make sure the team is working on the right stuff at the right time.
You'll support DWP's wide range of IT services and technologies. Our IT estate is unique, with systems, services and tech that vary in scale, age and criticality.
The systems we support are integral to the DWP's management of critical data, and really important to that people that need on our support.
If, like us, you're motivated by delivery a great service to users, and love pace, change and variety then you'll love it here. Apply now.
What skills, knowledge and experience will you need?
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs either in Blackpool, Manchester, Newcastle or Sheffield.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and some time in the office.
For the more junior of the two roles, the pay is £35,711 to £36,545
For the more senior role the pay is £40,201 to £43,347.
You'll be eligible for a brilliant civil service pension with employer contributions of over 27%, worth over £10,000 a year.
You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Official account of Jobstore.
Your new company
My client is a power company supporting critical national infrastructure through delivering flexible generation when its needed most. One of the largest providers of flexible energy generation in the UK. Working across nearly 50 sites dedicated to supporting critical national infrastructure and the UK's energy transition to a low-carbon economy.
Your new role
What you'll need to succeed
We are looking for an experienced Infrastructure Engineer with hands on knowledge of: Office 365, Azure, Intune, Antivirus (Palo Alto preferred), Remote Access and Network switch configuration. You will be given the tools, budget and freedom to work autonomously utilising your experience to ensure the best possible outcomes.
If you are naturally inquisitive, driven to learn and implement new technologies and take pride in everything you do then this could be the ideal role for you.
The role is based in the Barnsley office and requires site travel so a UK Driving Licence is essential.
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Official account of Jobstore.
Squiz is looking for an IT Support Analyst to join our managed services team. Supporting Squiz’s clients across our various products. We are open to background and experience but ideally 1-2 years experience in a similar support role within a software/applications environment.
We do not expect you to know our products, we will train you!!!
This role is open to location but you must be comfortable working in the Brisbane timezone.
Must have:
Here’s what would be nice to have:
What you will bring to the team:
Who we are:
Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.
Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.
Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.
Why work for Squiz?
You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.
Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.
We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.
We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.
#LI-Hybrid
Official account of Jobstore.
