Total 20 Customer Logistics Representative job vacancies in Johor Bahru

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements:
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 

Requirements:

• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE

Job Description

• Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
• Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis.
• Monitoring booking to avoid last-minute cancellations and incurred charges.
• Monitoring Export Container Movement.
• Monitoring Export Customs Clearance with the appointed Forwarding Agent (FA).
• Monitoring Shipping Instruction & Original BL from the customer to liner to avoid penalty.
• Monitoring Import FCL shipment.
• Monitoring Import shipment LCL shipment.
• Prepare Monthly Sailing Schedule and provide it to customers.
• Prepare quotations and tender submissions if any.
• Update the shipment details in the designated files.
• Monitoring daily document collection with dispatch together with submission of payment for those cash term liners.

Requirements

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent. 
• Excellent in effective communication both spoken and written, presentation and analytical skills. 
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skills(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent. 
• 2 years of working experience in the related field will be an added advantage. 
• Fresh graduates are encouraged to apply. 

Perks & Benefits

• Friendly working environment
• Personal development opportunities
• Company trips

Responsibilities:

• Receive and maintain bookings from customers (Booking lists).
• Prepare monthly shipping shipment schedule.
• Attend to all inquiries such as rates, and documents on shipment via email/phone call.
• Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target.
• Follow up call & send a reminder to the customer of dateline shipment.
• Provide service information, day-to-day shipment update to clients. 
• Weekly visits to clients to collect sales orders of import & export shipments.
• Provide appropriate solutions to customer's complaints in the shortest time frame.
• Monitor performance against KPI and take corrective action when necessary. Actively identify and pursue new sales opportunities and maintain current customers.
• Develop and implement marketing strategies to maintain and increase business revenue.

Requirements:

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Marketing, Logistic/Transportation or equivalent.
• At least 2 Years of working experience in the related field is required for this position.
• Excellent in effective communication both spoken and written, presentation and analytical skills.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.

Perks & Benefits

• Allowance (travelling)
• Company trips
• Personal development opportunities

• Supervise daily delivery operations.
• Following delivery driving routes and time schedules
• Loading, unloading, preparing, inspecting and operating the delivery vehicle
• Support inbound and outbound operation
• Ensure cost, productivity, accuracy and customer fulfillment are met
• Follow DOT and SOP regulations and safety standards

REQUIREMENTS:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma/Bachelor's
• Degree.Degree in Supply Chain Logistics Management is an advantage.
• 4-5 years of relevant experience in logistics operations with proven supervisory role.
• Good problem solving and time management skills with ability to work under pressure
• Demonstrate maturity, initiative, self-motivation and the ability to multi-task.
• Experience in multicultural environment.

Precision Technologies is an established Company. We are looking for another energetic logistic staff to perform :

• Possess Class 3 driving licence.
• Able to read and write English.
• Physically fit and strong.
• In-charge of collection / packing / delivery of goods.
• Requires to perform packing / handle incoming and outgoing goods.
• General administration work.
• Any other adhoc logistic work assigned to him.
• Stock and Inventory Control.
• Proficient in computer and Microsoft Excel.
• Riding a motorcycle will be an advantage.
• Job training will be provided.

Please email your full resume to meiling@pretech.com.sg

About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.sg/.

At Cove, we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.

Job Title: Field Sales Representative

Job Type: Full-time

Reports To: Sales Manager

Main Responsibilities:

• Conduct viewings for the leads that have been scheduled on your calendar by the customer success team.
• Ensure you have all the information needed for a viewing to be converted to successful booking.
• Quickly learn the prospects’ needs and match them to our available options. Collaborate with the inbound team to arrange and independently conduct viewings.
• To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of business.
• Attend scheduled viewings timely and ensure timely follow-up on the same business day (24 hours)
• Ensure feedback from the leads are captured during viewings, or post viewings on their final decision-making
• Responsibilities include working with operation staff to ensure end moment check-in’s are accommodated. Working with the finance team to ensure invoices generated are correct and payments are made.
• Vigilant in reporting any damages noticed in the properties during viewings to the Sales Operations team.
• Collaborate with the team to arrange and independently conduct viewings
• Perform other duties as assigned.

Experience and Qualifications Required:

• Minimum 2 years of experience with sales background
• Able to hit quota every month and be performance-driven
• Meticulous in lease documentation
• Pleasant personality with excellent interpersonal & presentation skills.
• High degree of commitment & a good team player.
• Able to work under pressure in a fast-paced environment
• Technology savvy
• Ability to work with various departments
• Mandarin speaking if possible

What’s in it for You: Join us and you’ll be surrounded by our inspiring co-founders. You’ll also be working directly with them and get to experience first-hand what it takes to get a new high-growth business off the ground. Working for Cove gives you the opportunity to learn in an exciting young startup incubated through Antler. Co and take ownership from day one. The team is fast-paced but you can expect a highly-supportive environment where your voices will be heard and appreciated at all times. We are hard-working and expect results but definitely value employee engagement as well as committed to creating a human and empathetic environment. We actively encourage your development to help become a better you with plenty of fun thrown in.

About the Company:

Established in 1975, Wellchem Pharmaceuticals maintains its status as a leader in Singapore’s healthcare industry. As a pioneer in the pharmaceutical industry, we specialise in medicines, medical devices and healthcare products that are at the forefront in various specialities, ensuring that we provide the very best healthcare to medical professionals and patients alike.

Job Description:

We are seeking a detail-oriented and organized Logistics Administrator to join our team in the healthcare industry, focusing primarily on freight forwarding operations. The ideal candidate will have a strong understanding of logistics processes, excellent communication skills, and the ability to manage multiple tasks efficiently.

Responsibilities:

1. Coordinate and manage all aspects of freight forwarding operations for healthcare products, including scheduling shipments, tracking deliveries, and ensuring timely and accurate documentation.

2. Liaise with freight forwarders, carriers, and customs brokers to facilitate the smooth movement of goods, ensuring compliance with regulations and industry standards.

3. Monitor inventory levels and coordinate replenishment orders to ensure adequate stock levels while minimizing excess inventory.

4. Collaborate with internal teams, including procurement, warehouse, and distribution, to optimize supply chain efficiency and meet customer demand.

5. Resolve any transportation-related issues, such as delays or damages, by communicating effectively with relevant stakeholders and implementing corrective actions.

6. Maintain accurate records of shipments, expenses, and performance metrics, and generate reports as needed to evaluate logistics performance and identify areas for improvement.

7. Stay updated on industry trends, regulations, and best practices to ensure compliance and maximize operational efficiency.

8. Assist in the development and implementation of logistics strategies to support business objectives and enhance overall supply chain effectiveness.

9. Provide support for special projects or initiatives related to logistics and supply chain management, as assigned by management.

Qualifications:

1. Previous experience (2 to 3 years min.) in logistics administration, preferably in the healthcare industry or a similar regulated environment.

3. Strong knowledge of freight forwarding processes, including transportation modes, customs regulations, and documentation requirements.

4. Proficiency in logistics software and systems, such as warehouse management systems (WMS).

5. Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and external vendors.

6. Highly organized with strong attention to detail and the ability to prioritize tasks in a fast-paced environment.

7. Problem-solving skills and the ability to make decisions independently while collaborating with cross-functional teams.

Join our team and play a vital role in ensuring the efficient and timely delivery of healthcare products to those who need them most. Apply now to be part of our dynamic logistics team!

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

• Follow and adhere to cash handling procedures to ensure the security of money handling.
• Contribute to the check-out action plan and taking ownership for my part in its delivery.
• Manage the fulfilment of customers’ online orders and ensure all orders are complete, accurate, neatly packed, and delivered to the correct address within IKEA’s SLA.
• Tally articles and orders from Merchandise Pick-Up (“MPU”) section.
• Create Add-On sales order for customers who wanted to purchase delivery/ assembly/ others services after checking out.
• Print and stick sticker labels onto all articles to be delivered correctly.
• Shrink wrap articles into individual group and sort it by Transport Service Provider (“TSP”).
• Ensure timely daily handover to respective TSP and Home Delivery “HD” clears orders to be delivered, to prepare space for new delivery.
• Support the fulfilment of customers’ offline orders and other tasks as and when required.
• Contributing to the exchanges and returns action plan and taking ownership for my part in its delivery.
• To assist the supervisor in handling customer complaints positively and quickly. Listen to customer’s given feedback and pass it on to manager.
• Working with the manager to identify solutions to resolve the root cause of customer’s returns.
• Using assigned levels of authorisation to solve payment problems when it occur and recognise when there is a need to escalate an issue to someone with higher authorisation.

About Us

RDI Home Pte Ltd is a Singapore based start-up which is on a mission to enable elderly to live independently in a safe, healthy, and happy manner for as long as they can. We are dedicated to harnessing the power of technology to revolutionize senior healthcare. Our state-of-the-art solutions ensure the safety of our elderly population, allowing them to enjoy the independence of living alone without compromising on their health and safety.

We have launched a home monitoring service in Singapore and are looking for passionate and motivated candidates who want to make an impact in the care of our elderly population.

As an integral part of a high performing team, you will be working closely with the Customer Success Manager and the Service Operations team.

You will be managing the relationship between the Company and our elderly customers and caregivers.

Responsibilities:

• Provide exceptional customer service
• Schedule appointments and conduct home visits/ phone calls to elderly customers
• Conduct health assessments and interviews for data collection and behavioural insights
• Handle customer enquiries and feedback via phone calls, Whatsapp messages and roadshows
• Assist Manager to investigate fall alerts using the Company’s software application
• Maintain updated records of communication with elderly customers
• Assist in pre-sales and post-installation meetings with elderly customers
• Ensure elderly customers and their caregivers are trained to use the system
• Assist to prepare and conduct group presentations to Seniors and/or their caregivers.
• Perform administrative tasks and assist with ad-hoc duties when required.

We are looking for passionate and committed candidates who are:

• Patient and enjoy helping seniors and their families, Willing to go the extra mile
• Good in interpersonal and communication skills, especially with elderly
• Tech savvy and able to learn and use Microsoft Office and other IT systems
• Fluent in written and spoken English, and another local Singapore language or dialect
• Experience in Elder Care, Social Services, or Customer Service would be an advantage.
• Diploma from a recognised institution with at least 3 years working experience
• Those who are shortlisted will be expected to undergo a situational test during the interview.

RDI Home is an equal opportunity employer and values diversity in its workplace. All qualified applicants will receive consideration for employment.

Interested candidates are invited to submit a resume, and any relevant project/portfolio links by email to contactus@rdihome.com.

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

• Minimum “O” level.
• Experience in credit management, accounts receivable, or a similar role.
• Familiar with MS Excel.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and negotiation skills.
• Fresh Diploma holder is welcome to apply.
• Candidate who is able to join within short notice is preferred.

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

· Minimum “O” level.

· Experience in credit management, accounts receivable, or a similar role.

· Familiar with MS Excel.

· Ability to work independently and collaboratively in a fast-paced environment.

· Excellent communication and negotiation skills.

· Fresh Diploma holder is welcome to apply.

· Candidate who is able to join within short notice is preferred.

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2,800.00 + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 2,800.00 + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg