Total 18 Customer Logistics Representative job vacancies in Johor Bahru

工作職責：

• 透過電話、電子郵件或即時聊天及時回覆客戶詢問，並提供準確的資訊或協助。
• 認真傾聽客戶的疑慮，解決問題，找到適當的解決方案，確保客戶滿意。
• 達到或超過關鍵績效指標 (KPI)，例如呼叫解決時間、客戶滿意度評分、首次通話解決率和遵守時間表。
• 隨時了解產品或服務、公司政策和行業趨勢的最新信息，以便為客戶提供準確且相關的資訊。

工作要求：

• 至少 SPM 畢業生並精通英語和中文。
• 擁有客戶服務經驗，最好有呼叫中心經驗。

工作時間：

• 5.5天，固定早班

津貼和福利

• EPF、SOCSO、阿拉巴馬州

Job Responsibilities:

• Respond promptly to customer inquiries via phone calls, emails, or live chat, and provide accurate information or assistance.
• Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction.
• Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule.
• Stay updated on product or service offerings, company policies, and industry trends to provide accurate and relevant information to customers.

Job Requirements:

• Minimum SPM graduate and proficient with both English & Chinese languages.
• Possessed experiences in customer service line, preferably in Call Centre.

Working hours:

• 5.5 days, fixed morning shift

Perks & Benefits

• EPF, SOCSO, AL

Business Nature: Outsourced customer service @Bukit Indah, Johor 

Working hours:

• Monday - Friday: (8AM - 5PM / 8:30AM - 5:30PM / 9AM - 6PM) Shifts are based on operational requirements
• Saturday: (8AM -12PM / 8:30AM - 1230PM /9AM - 1PM) 
• OFF: Sundays, and SG-based Public holiday

Salary: Up to RM4500 per month

Job Responsibilities:

• Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.
  Channels: Inbound & outbound calls, email (only for internal communication)

Requirements:

• With at least 1-year of experience in customer service
• Preference for candidates with Call Centre experience – Voice and non-voice
• Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker)
• Proficient in Microsoft Office
• Swift typing skills

Benefits

• Opportunities for promotion
  
• Professional development

• BPO Company @ Bukit Indah
• Up to RM 4500++ (depends on experience)
• Min SPM
• Benefit: Allowances

Job Responsibility:

• Handling all inbound and outbound calls pertaining to customer complaints and other raising issue
• Handling general inquiries related to billing and other concerns from customers

Requirements:

• Qualification: Min SPM
• Able to liaise with both Mandarin and English speaking counterpart
• Knowledge in Microsoft Office and possess swift typing skills
• Minimum 1 year related working experience

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Allowance
• EPF
• SOCSO

• Call Centre @ Bukit Indah
• Up to RM 4500++ (depends on experience)
• Min SPM
• Benefit: Allowances

Job Responsibility:

• Handling all inbound and outbound calls pertaining to customer complaints and other raising issue
• Handling general inquiries related to billing and other concerns from customers

Requirements:

• Qualification: Min SPM
• Able to liaise with both Mandarin and English speaking counterpart
• Knowledge in Microsoft Office
• Minimum 1 year related working experience

If interested, please send your resume or whatsapp to 0187633119

Perks & Benefits

• Allowance
• EPF
• SOCSO

Customer Service - Call Centre (Call Centre & Customer Service)

Job Type: Full-time
Salary: RM2,500.00 - RM4,500.00 per month

Project scope: Handling general inquiries related to billing and other concerns from customers.

Job scope:

Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.

Channels: Inbound & outbound calls, email (only for internal communication)

Requirements:

With at least 1-year of experience in customer service

Preference for candidates with Call Centre experience – Voice and non-voice

Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker)

Proficient in Microsoft Office

Swift typing skills

Benefits:

Opportunities for promotion
Professional development
 

Supplemental pay types: Commission pay, Performance bonus
 
Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)

Experience: Customer service: 1 year (Preferred), Fresh graduate welcome!
 

Language:

Chinese (Preferred)
English (Preferred)

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture

• BPO 公司@Bukit Indah
• 高達 RM 4500++（取決於經驗）
• 最低 SPM
• 福利：津貼

工作職責：

• 處理與客戶投訴和其他問題相關的所有呼入和呼出電話
• 處理與帳單相關的一般詢問以及客戶的其他問題

要求：

• 資格：最低SPM
• 能夠與國語和英語的同行聯絡
• 了解 Microsoft Office 並具備快速打字能力
• 至少 1 年相關工作經驗

如有興趣，請寄履歷或Whatsapp至0187633119

津貼和福利

• 津貼
• 公積金
• 社會保險協會

業務性質：外包客戶服務@Bukit Indah, Johor

工作時間：

• 週一至週五：（上午 8 點至下午 5 點/上午 8:30 至下午 5:30/上午 9 點至下午 6 點）班次依營運要求而定
• 週六：（上午 8 點 - 下午 12 點 / 上午 8:30 - 下午 1230 點 / 上午 9 點 - 下午 1 點）
• 休息日：週日及新加坡公共假期

薪水：每月高達 RM4500

工作職責：

• 透過工程師和工程師的呼入和呼出電話處理客戶的詢問。
  管道：來電、來電、電子郵件（僅用於內部溝通）

要求：

• 擁有至少1年客戶服務經驗
• 優先考慮具有呼叫中心經驗的候選人 - 語音和非語音
• 流利的英漢雙語（主要要求，必須會說普通話）
• 精通微軟Office
• 快速打字技巧

好處

• 晉升機會
  
• 專業發展

• 武吉英達呼叫中心
• 高達 RM 4500++（取決於經驗）
• 最低 SPM
• 福利：津貼

工作職責：

• 處理與客戶投訴和其他問題相關的所有呼入和呼出電話
• 處理與帳單相關的一般詢問以及客戶的其他問題

要求：

• 資格：最低SPM
• 能夠與國語和英語的同行聯絡
• Microsoft Office 知識
• 至少 1 年相關工作經驗

如有興趣請寄履歷或whatsapp至0187633119

津貼和福利

• 津貼
• 公積金
• 社會保險協會

客戶服務 - 呼叫中心（呼叫中心和客戶服務）

工作類型：全職
薪水：每月 RM2,500.00 - RM4,500.00

專案範圍：處理與計費相關的一般查詢以及客戶的其他問題。

工作範圍：

透過工程師和工程師的呼入和呼出電話處理客戶的詢問。

管道：來電、來電、電子郵件（僅用於內部溝通）

要求：

擁有至少1年客戶服務經驗

優先考慮具有呼叫中心經驗的候選人 - 語音和非語音

流利的英漢雙語（主要要求，必須會說普通話）

精通微軟Office

快速打字技巧

好處：

晉升機會
專業發展

補充薪酬類型：佣金、績效獎金

通勤/搬遷能力：

新山：可靠的通勤或計劃在開始工作前搬遷（首選）

經驗： 客戶服務：1年（優先），歡迎應屆畢業生！

語言：

中文（首選）
英語（首選）

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.

Job Scope:

• Provide prompt and courteous assistance to customers via inbound and outbound calls, proficiently handling inquiries in both English and Mandarin.
• Manage communication channels effectively, including inbound and outbound calls, as well as internal emails.

Perks & Benefits

• Commission and bonus
• Central location
• Personal development opportunities

您是精通英語和國語的溝通高手嗎？您是否熱衷於提供卓越的客戶服務？作為雙語客戶服務代表，您將站在第一線，您的主要職責是處理與計費相關的一般查詢以及我們尊貴客戶的其他問題。

工作範圍：

• 透過呼入和呼出電話為客戶提供及時和禮貌的幫助，熟練地處理英語和普通話的詢問。
• 有效管理溝通管道，包括來電和來電以及內部電子郵件。

津貼和福利

• 佣金和獎金
• 中心位置
• 個人發展機會

Project scope:

• Handling general inquiries related to billing and other concerns from customers.

Job scope:

• Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.
• Channels: Inbound & outbound calls, email (only for internal communication)

Requirements:

• With at least 1-year of experience in customer service
• Preference for candidates with Call Centre experience – Voice and non-voice
• Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker)
• Proficient in Microsoft Office
• Swift typing skills

Working Hours: MON - FRI: 8AM - 5PM / 8:30AM - 5:30PM / 9AM - 6PM Shifts are based on operational requirements
SAT: 8AM -12PM / 8:30AM - 1230PM /9AM - 1PM 
OFF: Sundays, and SG-based Public holidays

Perks & Benefits

• Employee equity
• Central location
• Work life balance

專案範圍：

• 處理與帳單相關的一般詢問以及客戶的其他問題。

工作範圍：

• 透過工程師和工程師的呼入和呼出電話處理客戶的詢問。
• 管道：來電、來電、電子郵件（僅用於內部溝通）

要求：

• 擁有至少1年客戶服務經驗
• 優先考慮具有呼叫中心經驗的候選人 - 語音和非語音
• 流利的英漢雙語（主要要求，必須會說普通話）
• 精通微軟Office
• 快速打字技巧

工作時間：週一至週五：上午 8 點 - 下午 5 點 / 上午 8:30 - 下午 5:30 / 上午 9 點 - 下午 6 點 班次依營運要求而定
週六：上午 8 點 - 下午 12 點 / 上午 8:30 - 下午 1230 點 / 上午 9 點 - 下午 1 點
休息：週日及新加坡公共假期

津貼和福利

• 員工股權
• 中心位置
• 工作與生活的平衡

Business Nature: Office of outsourced customer service, Bukit Indah

Working hours: 

• Monday to Friday: 8AM - 5PM / 8:30AM - 5:30PM / 9AM - 6PM
• Saturday: 8AM -12PM / 8:30AM - 1230PM /9AM - 1PM
• OFF: Sundays, and SG-based Public holidays

Shifts are based on operational requirements

Salary: RM3500 - 4500 per monthly

Job Responsibilities

• Handling general inquiries related to billing and other concerns from customers.
• Attend to customers' inquiries via inbound & outbound calls, in both English & Mandarin
• Channels: Inbound & outbound calls, email (only for internal communication)

Requirements

• Minimum 1 year of experience in customer service
• Preference for candidates with Call Centre experience – Voice and non-voice
• Fluent in both languages English & Mandarin (Main Requirement, must be a mandarin speaker)
• Proficient in Microsoft Office
• Can swift typing skills

Perks & Benefits

• Commission and bonus