Total 279 Credit Analyst job vacancies in D14 Geylang, Eunos

Job Description

• Conduct Weekly and Bi-weekly Accounts Receivable and Credit Review Meeting
• Review COD cash sales list from Customer Service on a daily basis and monthly cash and collection targets are met
• File claims in the Small Claims Court, attend court in the Small Claims Court on claims filed by the Company
• Liaise with lawyers and insurance providers on claims cases, where necessary
• Contact debtors through calls, emails or letters to notify them of outstanding invoice and exercise credit hold function for delinquent customers
• Managing projects such as company refinancing, negotiating and evaluating overdrafts and loans with bankers

Job Requirements:

• Minimum diploma with 2-3 years of relevant working experience
• Knowledge in SAP
• Good interpersonal and communication skills
• Proficient in Microsoft Office
• Possesses a high degree of personal integrity

With more than 30 years of history in the automotive industry, we are privileged to be able to provide premier automobile solutions to our loyal and steady clientele.

We are looking for independent, meticulous, analytical and task-driven individuals who are keen to build a career in credit control/collections.

Why Join Us?

• You will be assigned to a small Credit team, allowing room for fast growth and learning opportunities
• Family-like working environment within the team, helping one another in times of need
• Punctuality allowance, AWS and attractive bonus payout (bonus subject to company and individual performance)
• Marriage and birthday leave entitlements on top of annual and medical leave

Core Responsibilities:

• Handle call-in/WhatsApp enquiries from external parties (i.e. Hirer/Guarantors/Dealers/Brokers)
• Follow up with customers for overdue instalments
• Update ERP entries for payments
• Generate and send reminder letters, 4th and 5th schedules when necessary
• Facilitate vehicle redemption, prepare and issue release letters
• Manage filing of HP loan agreements and related documents
• Provide daily full settlement quotations to dealers from sales team/fax requests/internal mails
• End-to-end completion for full settlement, documentation and closing file after full payment
• Prepare weekly collection dashboard
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum 1 year of related working experience
• All courses of study are welcomed to apply
• Has strong command of English, with both written and oral communication skills
• Customer-centric and meticulous with the ability to work under pressure and tight deadlines
• Good multi-tasking, communication and interpersonal skills
• Proficiency in Microsoft Office applications will be an advantage

What this job involves

JLL Data PMO team’s mission is to enable our team and clients to make data driven decisions based on the business insights from various sources of data. The Data Analyst is a key part of this mission and will play a crucial role in Regional Data Program initiatives. The role requires a competency in Smartsheet which is the foundational tool for data gathering and reports. In addition the role is expected to understand the overall business process and have analytical skills to visualize the insights required by stakeholders.

Responsibilities include:

• Working with business line owners to develop requirements, define success metrics, manage and execute analytical projects, and evaluate results.
• Acting as POC for Smartsheet and relevant reports and dashboards in google platform (Plx)
• Developing Smartsheet forms, reports and dashboard from information gathered from a variety of internal and external sources.
• Translating stakeholders requirements and questions and providing solutions through reports and dashboards.
• Driving Data Quality and Governance in multiple sources
• Understanding the overall business process and developing process maps for data programs
• Maintenance of key reports and dashboard as part of BaU.
• Continuous improvement on data gathering, analytics and the overall process.
• Produce dashboards which are fit for purpose and provide insight and narrative to the end-users based on data and to support reporting to management groups.
• Training end-users on new tools, reports and dashboards.
• Troubleshooting the reporting database environment and reports.

Job Description

1

Provide support and trouble shoot application issues

2

Perform unit and integration software testing

3

Gather and understand the business requirements and translate to Functional Specifications

4

Walkthrough of Functional Specifications with users, development and technical teams

5

Produce Test Scenarios targeting all business requirements

6

Person in charge of all requirements/functional specs clarifications

7

Develop web based applications based on specifications

8

Conduct defect analysis during UAT

9

Coordinate and liaise with relevant parties for project related items

Requirements

1

Degree in Information Technology, Engineering, Computer Science or related disciplines

2

At least 5-7 years experience as System Analyst

3

Strong analytical and problem-solving skill.

4

Able to work in fast paced and challenging environment

5

Able to learn and adapt quickly to new skill and technology

6

Good communication, presentation and inter-personnel skills.

7

Must be a team player as well as able to work independently

8

Strong techno-functional skills required:

* Proven experience in requirement gathering and documenting them

* Experience in conducting User Acceptance Test and User Training

* Good in documentation example: Technical design, User manuals, FAQ etc

* Handle users' requests and Application support

* Good understanding of programming and coding standards

* Proficient in developing Web based applications using .NET and MVC 5

* Proficient in SQL programming in MS SQL 2016 and performance tuning

* Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)

* Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later

* Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library

* Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap

* Working knowledge with VS 2015 and TFS

The incumbent will be responsible for the successful implementation, support, and maintenance of our Oracle ERP system and other business applications. In addition, he / she will play a key role in ensuring our systems align with the organization's process standardization, corporate policies, and compliance regulations.

Accountabilities & tasks:

System Analysis:

• Analyse and evaluate existing and proposed systems for technical and business suitability.
• Conduct business process walkthroughs and gather requirements.
• Develop solutions to address system issues and problems.
• Collaborate with internal and external teams to resolve complex technical challenges.

System Implementation:

• Design and configure systems to meet business needs.
• Perform comprehensive testing to ensure system functionality and stability.
• Lead the implementation process for assigned modules, ensuring a successful rollout.
• Develop and maintain standard operating procedures and user documentation.

System Support:

• Provide first-tier support to users, troubleshooting and resolving application issues.
• Deliver training programs to educate users on system functionalities and best practices.
• Work with user departments to understand their needs and ensure optimal system performance.
• Manage projects and vendors for small-medium complexity initiatives.

Job Requirements:

• Degree in Information Technology (Information Systems) or equivalent.
• Candidates must possess at least 3 years of experience in Oracle eBusiness Suite R12 ERP functional knowledge.
• Knowledge in Oracle Field Service and Oracle Service Contracts modules are highly advantages.
• Good Inter-personal communication skill.

Are you interested in the prospect of learning best practices from Japan in The PEST INDUSTRY?

If so, this could just be the job for you!

JOB FUNCTION AND RESPONSIBILITY

• Provide quality technical reports and solutions to customers and team
• Troubleshoot technical problems
• Develop and conduct quality assurance checks
• Ensure Workplace Safety and Make Ready to Work Preparations
• Plan & Review pest management operations
• Plan and provide technical training
• Manage Client’s request
• Any other duties as and when assigned

REQUIREMENT

• Degree in Entomology or Bachelor of Science specialization in Environment Biology or related field is a MUST
• Minimum 1year relevant work experience in pest management industry
• Good interpersonal communication skills with strong motivation for personal and team achievement
• Strong oral and written communication skills
• Well organized, independent, meticulous and ability to multitask

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Tech Business Analyst.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Understand business requirements and how the proposed system enhancements will address these requirements while assessing impact to existing application functionality

· Working alongside with PO to establish business needs and convert them into technical requirements. Guide the Development Team on building the required solution.

· Spearhead various data mapping sessions for Interfaces

· Be part of a scrum team and participate in daily stand-ups, lead grooming sessions, author user stories, attend sprint planning sessions, provide feedback in retrospectives.

· Be engaged throughout the whole project life cycle, from Inception through post-production Transition.

· Maintain all required project documentation to a high standard for audit readiness

· Prepare test cases for test automation

· Software testing to ensure deliverables met acceptance criteria before release for uat.

Requirements :-

· Minimum 5 years of experience in Tech Business Analyst role within financial institutions.

· Domain knowledge and work experience on Credit Applications.

· Knowledge in Agile methodologies.

· Strong knowledge of relational data base and able to write SQL scripts would be preferred.

· Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills.

· Able to translate user requirements and analysis into technical requirements, and solution to meet objectives.

· Good written and verbal communication skill

· Candidates should be self-starters, able to multi-task, and be comfortable working with technical and business teams

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to preethi@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Business Process Analyst

Work Dynamics - Integrated Facilities Management

Key responsibilities of a Business Process Analyst:

• Organize and evaluate operational aspects of account management to identify areas for improvement.
• Optimize efficiency by streamlining business processes and workflows.
• Improve the quality of products and services through data analysis and insights.
• Lead projects and programs that support the Account Management and Operation journey.
• Collaborate with cross-functional stakeholders to ensure alignment and effective implementation of process improvements.
• Provide recommendations for process enhancements based on data-driven insights.
• Conduct process mapping and modeling to visualize and document workflows.
• Identify and rectify inefficiencies by solving problems and anticipating challenges.
• Drive process standardization initiatives to promote operational excellence.
• Forecast future trends and adapt processes to stay ahead of market changes.
• Manage key deliverables and strategic initiatives for transformational accounts.
• Problem-solving skills: Capability to devise innovative solutions and anticipate challenges.
• Process mapping and modeling skills: Proficiency in visualizing and documenting processes.
• Communication skills: Strong verbal and written communication abilities for effective collaboration.
• Analytical skills: Ability to analyze complex data for process improvement decisions.

Requirements:

A bachelor's degree in business administration, Facilities / Operations management, process engineering, supply chain management, or a related field with 1 to 2 years of relevant experience preferably within the real estate or facilities management industry.

Inquisitive mindset with a good understanding of operations and facilities management processes, including the ability to identify areas for improvement and implement best practices.

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient.

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise.

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission!

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money.

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance
• Proactively contribute to, own, create, track key metrics and results for your product team, keeping them accountable throughout the quarter
• Support senior analysts by conducting research, preparing reports, and visualisations
• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother
• Building the framework for managing risk, customer and payment agent experience
• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights
• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to:

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money
• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!
• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.
• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

A bit about you:

• You have strong quantitative skills. Ideally a background in statistics, maths, physics, engineering, or other scientific area
• You have extensive experience with SQL and, ideally with dbt and data pipelines.
• You have strong communication skills and an ability to translate business problems into analytical solutions
• You have an ability to structure business problems with minimal supervision and an ability to prioritise problems independently, as well as condense complex systems/ideas into simple-to-understand models
• Hustler-mentality. You can take work beyond the analysis and get things done
• You have experience with data visualisation tools (Looker, PowerBI, Tableau etc.) and demonstrate storytelling ability with data
• You have 3-4 YOE analysing data in a professional setting

Some extra skills that are great (but not essential):

• Experience with user-facing products and data
• Experience in data pipelines, ETL and dbt
• Knowledge of A/B testing.

Job description

Work Experience and technical skillset.

a. Candidate must have minimally 5 years of IT Application BA relevant experience i.e. understand solution engineering concepts and methods, and have produced technical application architecture design or specifications.

b. Candidate must have attended related fundamental Cloud Technology (AWS, Azure, etc) trainings.

c. Candidate must have worked on at least one project with practical experience in Agile Methodologies, tools and delivery.

d. Candidate with experience in supporting Mobile and Cloud platforms, Microservices & Micro-frontend technologies and DevOps with Automated Testing, Continuous Integration, Continuous Deployment experiences will be an added advantage.

e. Candidate with experience in supporting databases (MSSQL, Oracle, Cosmo, Postgres etc), nodeJS, automated software testing will be an added advantage.

f. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management will be an added advantage.

g. Candidate with relevant experience in supporting Government Projects will be an added advantage.

General Skillset.

a. Strong analytical, conceptualisation and problem-solving skills.

b. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

c. Results and customer oriented.

d. Team player with strong organization and people handling skills.

e. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

f. Candidate with minimally 2 years of experience in supporting applications operations will be an added advantage.

g. Candidate with relevant healthcare domain knowledge will be an added advantage

IFSAM is in the business of fund management. It raises capital from investors to invest in private credit loans. If you have 5 years of corporate loans experience in the SME segment, this is an excellent opportunity to learn about the operation and risk management of collective private credit funds, and launch a career in asset management.

Responsibilities:

• Conduct thorough financial and qualitative analysis on companies.
• Conduct risk management analysis of various types of lending proposals
• Ensure all security documents are in order prior to disbursement.
• Perform annual credit review.
• Collaborate with fund administrator and perform fund-related administrative tasks.
• Collaborate with compliance company to fulfil all compliance requirements.

Requirements:

• Degree with at least 5 years of relevant credit work experience in corporate lending/credit to SMEs.
• Proficient written and verbal communication skills.
• Capable of working independently with minimal supervision
• Able to communicate effectively with various internal departments ensuring seamless coordination and collaboration.
• Possess strong analytical skills to assess the creditworthiness of SME borrowers.
• Team player, pro-active and results-oriented.
• Ability to raise capital from High-Net-Worth individuals and corporations would be an added advantage.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24032

What will you do?

• Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories.
• Develop project plans, including defining project scope, goals, and deliverables.
• Develop a prototype or perform data analysis in support of the business needs using any digital means available, such as Python, R and Tableau
• Engage with stakeholders to ensure alignment on project objectives and progress.
• Perform continuous iteration as required, ensuring that project deliverables meet quality standards and adhere to project requirements.

What are we looking for?

• At least one year of experience in data science, AI, business analytics, statistics or/and data discovery and modelling.
• A customer-oriented mindset, with strong analytical and critical thinking skills.
• Experience in developing prototypes of digital systems using low code platforms, visual mock-ups, wireframe.
• Able to perform primary and secondary research to inform the design of a product, process or service journey by understanding user behaviours, needs and goals.
• IT product management skills will be an added advantage.
• Able to effectively facilitate and collaborate with stakeholders.
• A team player who can work independently & in multiple teams
• Self-motivated and resourceful & keen interest in the latest technologies.
• Strong analytical, conceptualisation and problem-solving skills will be an added advantage.
• Strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Working as part of the Global NetSuite support team, the role will play a crucial role in harnessing the power of our Enterprise Resource Planning (ERP) system to provide actionable insights and support informed decision-making.

Your primary responsibilities will include extracting, analysing, and visualising data from various ERP modules, ensuring data accuracy, and collaborating with cross-functional teams. Leveraging your technical and analytical skills, you will contribute to optimising business processes and enhancing the overall efficiency of our organisation.

The role shall require strong coordination and planning skills, as well as a deep understanding of Enterprise Resource Planning systems. Ideally suited to a person with a blend of abilities including strong technical knowledge (Accountancy & ERP) with an aptitude for detailed analysis, methodical working, loyalty, teamwork, and customer focus.

Key Responsibilities include:

Data Extraction & Integration:

• Extracting data from various modules and databases within the ERP system.
• Integrating data from different sources to provide a comprehensive view.

Data Analysis & Reporting:

• Analysing large datasets to identify trends, patterns, and insights.
• Creating reports and dashboards using tools like Power BI or other reporting tools.

Database Management:

• Managing and maintaining the integrity of the ERP database.
• Ensuring data accuracy, consistency, and completeness.

SQL Querying:

• Writing and executing SQL queries to retrieve and manipulate data within the ERP database.

Data Cleansing & Quality Assurance:

• Cleaning and pre-processing data to ensure accuracy and reliability.
• Implementing data quality checks and measures.

Customisation & Configuration:

• Configuring the ERP system to meet specific reporting and analytical requirements.
• Customising reports and dashboards based on user needs.

Diagnostics & Issue Resolution:

• Identifying and resolving data-related issues or discrepancies within the ERP system.
• Collaborating with NS & IT support teams to address technical problems.

User Training & Support:

• Providing training to end-users on how to use reporting tools and interpret data.
• Offering support to users experiencing difficulties with data access or analysis.

Security & Compliance:

• Ensuring data security within the ERP system.
• Adhering to industry regulations and compliance standards related to data management.

Collaboration with Stakeholders:

• Collaborating with various teams to understand their data requirements.
• Working closely with group finance, GMC group, and executives to provide data-driven insights.

Ad-hoc Analysis:

• Conducting ad hoc analyses based on specific business inquiries or challenges.
• Responding to urgent data requests from management.

Skills Required:

ERP System Knowledge:

• Strong understanding of enterprise resource planning (ERP) systems
• Up-to-date knowledge & experience of NetSuite ERP platform would be advantageous.
• Proficiency in navigating and extracting data from ERP systems.

Data Analysis & Reporting:

• Strong analytical skills to interpret complex data sets and identify trends, patterns, and insights.
• Proficiency in data visualisation tools (e.g., Tableau, Power BI) to create meaningful reports and dashboards.

SQL & Databases:

• Proficiency in SQL (Structured Query Language) for querying and manipulating data within the ERP database.
• Understanding of database structures and relationships.

Excel:

• Advanced skills in Excel for data manipulation, analysis, and reporting.
• Strong knowledge of Excel functions and formulas.

Business Intelligence (BI) Tools:

• Familiarity with BI tools beyond Excel, such as Power BI, Tableau, or Qlik, to create interactive and dynamic reports.

Programming & Scripting:

• Basic programming skills can be beneficial, especially if the ERP system allows customisation or if there's a need for automation.
• Knowledge of scripting languages (e.g., Python) for data manipulation and automation.

Data Cleansing & Quality Management:

• Ability to clean and pre-process data to ensure accuracy and reliability.
• Understanding of data quality management practices.

Communication:

• Strong communication skills to convey complex data findings to non-technical stakeholders.
• Ability to work collaboratively with different teams and departments.
• Self-starter.

Problem-Solving Skills:

• Adept at identifying and solving data-related issues or discrepancies within the ERP system.
• Project management:
• Ability to manage and prioritise tasks effectively, especially when dealing with large datasets and complex analyses.

Project management:

• Ability to manage and prioritise tasks effectively, especially when dealing with large datasets and complex analyses.

ERP Security & Compliance:

• Understanding of ERP security protocols to ensure data integrity and compliance with industry regulations.

Continuous Learning:

• Given the evolving nature of ERP systems and technologies, a willingness to stay updated on the latest trends and advancements in data analytics.

Other:

• Strong accountancy & financial skills; qualified member of an accountancy body or holder of an equivalent qualification would be highly desirable.
• Results focused, unrelenting focus on business outcomes.
• Experience working with people with a diverse range of skills, cultures, and work environments across a wide geographic area.
• Ability to set clear tasks and expectations for others; follow progress against tasks; provide regular feedback; address performance issues; foster learning and development; provide public recognition of team accomplishments.
• Delegate wisely; giving others the opportunity to act and make decisions. Develop capability and building confidence in others.
• Makes decisions effectively (i.e., timely, with available information/ perspectives).
• Effective communicator and influencer - Present ideas and concepts that enables understanding, gain buy-in, and generates support from peers, dependencies, and stakeholders. Confident and persuasive both in a formal and informal setting. Shares knowledge and information at right time with right people.
• Sets own goals and objectives easily and prioritises own responsibilities and assists others to prioritise tasks & activities reflecting departmental and group objectives.
• This is a highly networked role that requires an ability to work under pressure and to challenging deadlines.

Other Responsibilities Linked to this role:

• Identifying opportunities for process improvement and efficiency within the ERP data management workflow.
• Staying updated on new features and functionalities of the ERP system.
• Documenting data extraction and analysis processes.
• Maintaining documentation for troubleshooting and future reference.
• Participating in ERP implementation projects, upgrades, and migrations.
• Collaborating with cross-functional teams during system changes.
• Maintain strong understanding of internal customer needs, and associated support processes.
• Monitoring the performance of the ERP system and data analytics tools.
• Recommending improvements to optimize performance.
• Proactive support to the NetSuite Support Manager and internal customer teams who use our ERP solution(s).
• Work closely with our ERP & Information Technology groups to value-add; team consistency, understanding, and ownership. (1TEAM).

1. Respect the team members as individuals.
2. Practice emotional intelligence.
3. Motivate with positivity.
4. Effective communication.
5. Look for ways to reward good work.
6. Diversify.
7. Celebrate Success.

The Business Analyst specializes in analyzing market trends and consumer behavior to enhance product procurement strategies and drive sales department performance.

The role is required to leverage data to forecast demand, optimize inventory levels, and improve product offerings, while also evaluating sales tactics and customer engagement to boost revenue growth.

Job Scope

1. Data Management and Analysis

• Cleanse and process big data
• Automate data analysis processes
• Identify market trends and forecast

2. Dashboard Creation and Maintenance

• Develop and maintain various dashboards (sales, customer, product, internal operational)

3. Reporting and Decision Support

• Analyze data and compile finding
• Present recommendations to Head of Product

4. Market Research

• Stay abreast of market demands and trends
• Utilize insights for business strategy

5. Project and Initiative Management

• Propose and monitor new initiatives
• Track current project progress

6. Perform any other ad-hoc duties as assigned

Pre-Requisites

• Degree/Diploma in Business Analytics or related discipline
• At least 3 years’ experience in handling big data analysis
• Familiar with data analysis tools - Excel/Power BI/SQL/Tableau/etc
• Strong analytical skills with ability to collect, organize, analyze data with great accuracy
• Strong communications skills to present and articulate complex information
• Ability to analyze information on market trends and industry development and interpret future potential demands
• Establish and manage budget plans and monitor budget outcomes
• Create marketing strategies and plans
• Evaluate media effectiveness
• Able to work in fast-paced, dynamic, and digitally centric environment
• Excellent written and spoken English
• Digitally-savvy
• Strong business acumen
• High level of initiative
• Capacity to work under high pressure
• Collaborative and highly adaptable team leader

Responsibilities

Performing Product walkthrough, Analyzing the Gaps and suggesting Workarounds and Customizations.

Coordinating with business stakeholders for Requirements Elicitation, drafting requirements and preparing Functional Specification Documents

System Parameterization, validating Product behaviour and supporting SIT&UAT.

Active communication with required Stakeholders on system status, including system changes, problems, enhancements, and potential impacts.

Participating in defect meeting, Defect analysis and defining the defect severity.

Resolving Functional Issues and following up on technical defects for timely resolution.

Preparing Daily Dashboard, tracking the project status and handling escalations.

User Training and Production Support.

Preparing Scenarios, Test wares, Test case execution, Defect Life Cycle management and publishing Dashboards.

SKILLS & QUALIFICATIONS:

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or an equivalent field.

A minimum of 10 years of IT expertise

5+ years of experience in Oracle E2E implementation (Flexcube, OBPM).

Proficiency in product walkthrough, defect analysis, , global payment channels.

Strong communication and collaboration skills.

Strategic thinking and problem-solving ability.

Ability to build strong relationships with partners and customers.

Focus on delivering value to stakeholders.

Ability to identify root causes of issues and gaps.

Connect strategy to execution and drive results as a team.

Build rapport and credibility as a strategic partner.