Total 3 Contract Manager job vacancies in Cyberjaya

Spearheading the transformation of Cyberjaya into a global tech hub to drive economic growth and sustainability.

Job Responsibilities:

i) Succession Planning & Talent Management

- Assist Head of Department in identify successors and high-potential employees and implementing strategies to develop and retain key talents in the organization.

- Manage and execute the succession planning and talent developmen programs / initiatives.

- Analyse data to measure the impact of the talent management inititives and make data-driven recommendations for continues improvement.

- Manage and track the succession planning and talent management program/initiatives; collect and analyse data to measure the impact and make data-driven recommendations for continues improvement.

ii) Organizational Development

- Assist HODs in design, plan and execute the organizational development programs and initiatives aligned with the organisation's strategic goals and objectives.

- Documentation and paperwork; include but not limited to training materials, organizational policieis and procedures, and project documentation.

- Implement OD's policies and procedures based on a thourouh knowledge of company related policies, best industry practices and applicable laws and regulations.

- Conduct job evaluation exercise to determine the values/worth of a job in relation to other jobs in an management of the Company's salary structure.

- Manage and maintain the employee's Job Description to ensure job requirements are accurately documented and designed and ultimately ensuring the right.

iii) Performance Management - Assists to overall performance management of the employees to ensure effective and complete development of individual KPIs is in accordance to the strategic objectives of the Company. - Facilitate the interation of competencies into performance management processes such as performance reviews and developmental plans.

iv) Learning & Development - Conduct thorough training needs analysis to identify gaps in knowledge and skills within the organization. - Develop and implement the L&D plan that align with the Company's strategic goals. - Evaluate employees proficiency and provide development programs to support employees development and growth. - Track individual performance enhancement program to improve employees performance. - Education assistance for employees to pursuit their further education and skill development. - Utilise data analytics to monitor and assess the L&D effectiveness, make data-driven recommendation for employees'career development.

v) Culture & Engagement - Plan, manage and execute the culture and internal engagement programs to retain and improve employees' experience and emotional attachment to the company, their job duties, position within the company, their fellow employees, and the company culture towards becoming a HPO. - Develop and execute the internal communications for all staff.

vi) Industrial Training - Plan, coordinate and execute the overall internship program which includes but not limited to sourcing for trainees, coordinate interview, monitor and compile daily logs and monthyly evaluation etc. - To undertake any additional assignment as instructed by the Company

Job Requirements:

Experience

- Minimum 7 years working experience with at least 2 years holding Assistant Manager position.

- Exposure to oranizational development / talent management areas will be an advantage. Qualification

- Bachelor's Degree in Human Resource, Business Management or equivalent.

- Bachelor's Degree in Communications or equivalent.

• Competitive remuneration package.

引領賽城轉型為全球科技中心，以推動經濟成長和永續發展。

工作職責：

i) 繼任計畫與人才管理

- 協助部門主管確定繼任者和高潛力員工，並實施策略以培養和留住組織中的關鍵人才。

- 管理和執行繼任計畫和人才發展計畫/措施。

- 分析數據以衡量人才管理措施的影響，並提出數據驅動的持續改進建議。

- 管理和追蹤繼任計畫和人才管理計畫/措施；收集和分析數據以衡量影響並提出數據驅動的建議以持續改進。

ii) 組織發展

- 協助 HOD 設計、規劃和執行與組織策略目標一致的組織發展計畫和措施。

- 文件和文書工作；包括但不限於培訓材料、組織政策和程序以及專案文件。

- 基於對公司相關政策、最佳行業實踐和適用法律法規的全面了解，實施 OD 的政策和程序。

- 進行工作評估，以確定與公司薪資結構管理中的其他工作相關的工作的價值/價值。

- 管理和維護員工的工作描述，以確保工作要求得到準確記錄和設計，並最終確保正確。

iii) 績效管理- 協助員工進行整體績效管理，確保個人關鍵績效指標的有效和完整發展符合公司的策略目標。 - 促進能力與績效管理流程（例如績效評估和發展計畫）的整合。

iv) 學習與發展- 進行徹底的訓練需求分析，以確定組織內知識和技能的差距。 - 制定並實施符合公司策略目標的學習與發展計畫。 - 評估員工的熟練程度並提供發展計劃以支持員工的發展和成長。 - 追蹤個人績效提升計畫以提高員工績效。 - 為員工提供教育援助，以實現他們的進一步教育和技能發展。 - 利用數據分析監控和評估L&D有效性，為員工的職業發展提供數據驅動的建議。

v) 文化和敬業度- 規劃、管理和執行文化和內部敬業度計劃，以保留和改善員工的體驗和對公司的情感依戀、他們的工作職責、在公司內的職位、同事以及公司文化，從而成為一個HPO。 - 為所有員工製定並執行內部溝通。

vi) 工業培訓- 規劃、協調和執行整個實習計劃，包括但不限於尋找實習生、協調面試、監控和編制每日日誌以及每月評估等。

工作要求：

經驗

- 至少 7 年工作經驗，其中至少 2 年擔任助理經理職位。

- 接觸組織發展/人才管理領域將是一個優勢。資質

- 人力資源、商業管理或同等學歷學士學位。

- 傳播學學士學位或同等學歷。

• 有競爭力的薪資待遇。

As a Senior Incident Manager, you will be part of our incident management team and key contributor for the execution of incident management processes within the organization. Your role is pivotal in ensuring that high-priority incidents are efficiently resolved, service disruptions are minimized, and continuous improvement initiatives are implemented.

With a focus on ITIL principles, you will also drive the refinement and optimization of incident management processes, aligning them with organizational goals and objectives.

Successful candidate is required to work on 12 hours rotational shift 

What you’ll need to bring to the team

• Incident identification and logging: Oversee the timely identification and logging of critical and major incidents, ensuring accurate capture of incident details and classification according to severity levels.
• Incident prioritization and categorization: Lead the assessment and prioritization of incidents based on their impact and urgency, categorizing them appropriately for efficient resource allocation and escalation.
• Incident investigation and diagnosis: Direct the investigation and diagnosis of incidents to determine their root causes, coordinating with technical teams and subject matter experts as needed.
• Incident resolution and service restoration: Drive incidents towards swift resolution or service restoration, orchestrating the efforts of cross-functional teams and adhering to internal processes.
• Post-incident review and analysis: Collaborate with Problem Management practice in post-incident reviews to analyze the causes and contributing factors of incidents, identifying areas for improvement and implementing corrective actions to prevent recurrence.
• Stakeholder management and communication: Maintain effective communication and collaboration with stakeholders, including IT teams, business units, and senior management, to ensure alignment of incident management activities with organizational objectives.
• Performance monitoring and reporting: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness and efficiency of incident management processes, providing regular reports and insights for management review.
• Continuous improvement initiatives: Champion a culture of continuous improvement within the incident management function, identifying opportunities to enhance processes, tools, and capabilities. Influence enhanced service stability and availability.
• Knowledge management and documentation: Promote knowledge sharing and documentation of incident resolution procedures, contributing to the development of a comprehensive knowledge base for future reference.
• Team Collaboration: Foster collaborative environment amongst the peer group of incident managers, promoting knowledge sharing, cross-training and collective problem-solving. Act as ambassador of the higher-level management within the team.
• Must be available via cell phone for necessary coverage off-hours incidents as part of rotation schedule.