Total 15 Content Manager job vacancies in Others category in Kuala Lumpur

ROLE POSITIONING AND OBJECTIVES

As a Content Editorial agent, we are responsible for creating and updating our vendor’s menu according to their actual menu while ensuring that the quality we are reflecting in our foodpanda frontend is at par with the company’s standard.

We are also responsible for working on the request within the target SLA. We are expected to deliver quality service in an effective and efficient manner to provide maximum vendor experience.

WHAT YOU WILL OWN:

• Administer all editorial tasks within the assigned scope of work efficiently
• Manage and submit cases within the SLA
• Identify vendor’s need by understanding the requirements and ensure that it is according to the content SOP
• Ensure that quality standards are maintained in creating and updating menu
• Ensure that target productivity and quality scores are met
• Ensure compliance with company policy and procedures
• Participate in daily team huddle
• Proactively provide feedback and suggestions for the improvement of SOP
• Assist the RTA/TL in executing ad-hoc tasks as and when required
• Able to handle timelines and take ownership of tasks assigned

ROLE POSITIONING AND OBJECTIVES

As a Content Editorial agent, we are responsible for creating and updating our vendor’s menu according to their actual menu while ensuring that the quality we are reflecting in our foodpanda frontend is at par with the company’s standard. We are also responsible for working on the request within the target SLA. We are expected to deliver quality service in an effective and efficient manner to provide maximum vendor experience.

WHAT YOU WILL OWN:

• Administer all editorial tasks within the assigned scope of work efficiently
• Manage and submit cases within the SLA
• Identify vendor’s need by understanding the requirements and ensure that it is according to the content SOP
• Ensure that quality standards are maintained in creating and updating menu
• Ensure that target productivity and quality scores are met
• Ensure compliance with company policy and procedures
• Participate in daily team huddle
• Proactively provide feedback and suggestions for the improvement of SOP
• Assist the RTA/TL in executing ad-hoc tasks as and when required
• Able to handle timelines and take ownership of tasks assigned.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

TikTok Content Creator

12 months fixed term contract

As the TikTok Content Creator focusing on TikTok, Reels, YT shorts and supporting other social channels, you'll be working with one of our clients - to help them grow their social media credentials across different platforms and target audiences - primarily driven by video formats. 

In this role, you will wear many hats - a marketer, a project manager and a community manager - thus, the ability to pivot quickly and effectively is critical to this role. We’re looking for someone passionate about social media, who understands what is driving trends, is well-versed in social media management and has strong content creation skills.

Role:

• Build and manage the content strategy for TikTok in partnership with the social media strategist.
• Keep up to date with content-related digital and social best practices and industry trends to identify opportunities for engagement 
• Be the guardian of video content for all social channels.
• Own the entire process of shooting, editing and uploading the content while measuring performance to drive future strategy.

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience, ideally in technology, creative marketing or social media agencies
• 3+ years of experience in social media with a focus on TikTok
• Excellent video editing and shooting skills. Should ideally have a certification in video editing software 
• Has a finger on the pulse of pop culture and the Gen Z audience, enjoys driving energy around the latest and the greatest
• A high level of attention to detail and an ability to multitask with fast turnaround times. 
• Experience in working closely with Brand/ Consumer Marketing teams is a plus. Strong ability to apply market research, data, and strategy to come up with innovative outcomes.
• Self-starter who can work independently with minimal guidance.
• Team player who communicates openly to ensure that drives cohesion.
• Well-organised and manages time well 
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

What You'll Be Doing:

• Your primary responsibility will be to write engaging content that resonates with our audience across various platforms, including email, social media, messaging, and more.
• Actively participate in brainstorming sessions to generate innovative ideas for content and marketing campaigns that drive audience engagement and brand growth.
• Conduct interviews and user research sessions to gain insights into our audience's preferences and interests, enabling you to create content that truly resonates.
• Ensure consistency in brand voice and adhere to brand guidelines across all content materials.
• Collaborate closely with team members to understand project objectives and deliver high-quality content that meets requirements and exceeds expectations.

This is a mid-level position for candidates that have prior working experience in social media agencies or editorial positions. You MUST be competent in content production for social media platforms and websites (Tik Tok, live-streaming, photography, videography) and have a strong portfolio of work to show for it.

The role requires you to be digitally savvy, experienced in project management, and a strategic mind to understand business goals so that you can plan, develop and deliver content that would meet the brand’s objectives. You are able to leverage on data insights to strategise for lead generation, recommend social media post formats for engagement and link clicks, and develop overall creative strategies for impactful campaigns. Most importantly, you have a good command of the English language (spoken and written).

This role will report to the brand’s Head of Partnerships and Community and Malaysia Country Director. You will be expected to lead the brand’s Content Marketing on its social media and blogs.

Responsibilities:

• Lead content production for social media (copywriting, storyboarding, scripting, shooting, styling)
• Exhaustive research to gain in-depth knowledge of industry/topics
• Strategizing content pillars and sub-pillars
• Planning the editorial and content calendar
• Oversee and set guidelines on the writing style and tone for content on brand’s platforms
• Ideate, write, direct and develop original and iconic content for the purposes of content marketing
• Keep current with latest industry trends on home appliances and electronic goods and developments in the area of social media
• Able to both produce and also manage all forms of content development including articles, social media posts, and video content

• 2-5 years of experience in editorial or content development
• Strong communication skills – both written and verbal. Must be able to write, edit and proofread copy across a number of marketing channels
• Ability to manage multiple projects and multitask with great attention to detail
• Proficiency in running social media platforms, blogs and other brand communication channels
• Experience working in cross-departmental or cross-team environments
• Degree in journalism or any media related majors a bonus
• Ability to manage freelancers when needed to develop content

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave

• Performance bonus

• Annual increment

Brand: Fresh Beauty (http://www.fresh.com/)

Work location: Sunway Pyramid, Selangor

Responsibilities:

• Lead and motivate the team to achieve monthly sales target
• Proper execution of monthly marketing activities
• Ensure boutique visual merchandising display
• Sales report: FA KPI, competitor, VM, mall activities, animation and monthly sales report, roster, commission payout
• FA image, grooming, retail service and customer service are well execute
• Handle customers complaints
• Deliver timing to FA on company’s work requirement if any
• Train and upgrade FA sales capabilities and customer service level
• Stocks inventory – order and return
• Stocks take execution
• Handle POS and cashiering activities
• Ensure safety and cleanliness of boutique

• Minimum 5 years of experience in Retail Operations, Sales & People Management.
• Minimum SPM Holder.
• Able to communicate fluently in English (spoken & written).
• Sales driven, strong people management skill.

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Commission pay
• Overtime pay
• Performance bonus
  

The IT Manager will be a meticulous, IT-savvy and collaborative member of our Technology team.

As the thought leader on IT topics,  you are responsible for defining and delivering a roadmap of IT initiatives that ensure the rest of the organisation can operate at their best. This will involve excellent hardware and software support, managing security, leveraging the latest in productivity technologies and optimising procurement service desk and IT processes.

You will be reporting to the Platform Engineering Manager, and will be supported by colleagues across departments and countries to ensure security and business continuity.

We are looking for an individual that has the willingness and capability to dive into the details   and the breadth of knowledge, capability and confidence to continuously improve and streamline their domain of ownership.

Key Responsibilities:

• Create and continually improve a roadmap of IT projects and initiatives that align with the company's strategic goals.
• Envision and execute short- and long-term visions for the company’s IT needs and goals.
• Evaluate current IT processes and policies in the company and improve processes according to business needs.
• Coordinate with internal stakeholders on applications and processes used to ensure departmental IT needs are met.
• Produce monthly reports to identify issues or problematic trends and optimise ways of working.
• Provision, track, manage and maintain all end-user devices, in-office equipment and software assets.
• Configure hardware and software, facilitate equipment procurement, and manage existing IT assets.
• Actively resolve problems and issues with computer, office network and server systems to limit work disruptions within the company.
• Manage  end user software (Adobe, Google Workspace, Microsoft Office, Jetbrains etc), ensure appropriate licences are assigned and costs are managed.
• Manage service desk operations, leverage automation to streamline processes and improve service delivery.
• Automate self-service remediation of frequent issues such as network connectivity.
• Respond to first-level incidents in a timely manner, identify problems and address the root cause.
• Provide hardware and software support to employees with all levels of technology proficiency.
• Ensure a robust security posture through the deployment and leveraging of security tools and technologies and the definition and enforcement of strong security processes.
• Monitor and manage network security and configuration, and cloud-based platforms.
• Manage and update user access controls in the internal software access matrix.
• Ensure that any unauthorised or high risk software is identified and removed from end user devices.
• Train users on how to maximise the use of our internal tools such as Google Workspace, Notion, Slack and emerging tools.
• Proactively seek out new tools (e.g. ChatGPT) and identify areas for deployment to drive team productivity.

• Bachelor’s Degree in Computer Science, Management Information System, Computer Engineering, or related fields preferred. Degree not required if expertise can be demonstrated through experience.

• Proven 4-5 years of working experience in IT. 
• Exceptional communication skills in English.
• Excellent knowledge of technical management, information analysis and of computer hardware/ software systems.
• Excellent knowledge of Windows and MacOS fleet management, Group Policy Object (GPO) management, remote technical management.
• Interest in managing and strategizing IT processes and policies.
• Self-driven, has a strong sense of ownership and is able to work and learn independently.
• Manage regional operations strategies and day-to-day operations teams.
• Ability to maintain an open mindset to learn.
• Ability to manage your stakeholders.
• ITIL certification will give you an advantage.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
  

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.
• Discount on selected postgraduate courses with INTI: You will receive a 40% discount for the courses you enroll in. Your spouse or children are entitled to a 16% discount for courses they enroll in.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position purpose:

You will partner the principal(s) to develop the business strategies, objectives and targets for your respective brands in the region. You will drive the brand awareness, expansion and penetration strategies to strengthen the position of the business in the market.

• Strategize, plan, manage and execute all marketing plans and activities to meet the goals and objectives of the brand/s and the company.

• Ongoing review and evaluation of brand/s business performance to ensure achievement of monthly and annual sales targets and to uphold the positioning/ranking of the brands in its distribution.
• Effectively communicate the unique selling propositions of the brands in all brand communications strategies to build brand desire and that will resonate with target markets. Innovate and spearhead creative marketing activities and initiate suitable co-marketing tie-ups to create more business opportunities for the brands
• Organize and plan all product launches, activities or events and prepare the relevant marketing tools and mechanics - to be in line with the brand image and strategy, as well as to achieve set sales targets.
• Manage and liaise with Editors/Beauty Editors, contractors and partners on the planning and execution of all communication and promotional campaigns.
• Create and ensure consistent and impactful visual merchandising displays at all brand point of sales i.e. department stores and all other appointed retailers

• Responsible for the overall P&L of the brand/s up to Product Contribution and relevant KPIs encompassing effective management of stock holding and set A&P budget.
• Compile and review competitors’ marketing activities periodically, as well as ongoing collection of market data, trends and information, for analysis of the brand/s competitive performance and decision making.
• Create and maintain strong working relationships with the principals of the brand/s and the retail stores management, representing the company in business negotiations and tie-ups
• Lead, coach and guide direct reports to develop strong brand knowledge, marketing and business capabilities and inculcate team working spirit.
• Initiate and coordinate ad-hoc corporate assignments, where required.

Key Success Factors:

• Net Turnover total brand/brand group in alignment with the company and principal
• Mix of channel in alignment
• Retail sales mix and growth in alignment according with or without launches
• Effective A&P

• Product Contribution level in alignment
• 5% (of Net Sales target) generated in PR value
• Inventory & forecast level in alignment

Requirements:

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• Have at least three (3) years of distribution / brand management experience, preferably in luxury consumer goods / FMCG / Beauty industry in product management and / or product marketing experience.
• Have experience analyzing and reporting on marketing activities, in particular analyzing ROI from campaigns and lead nurturing.
• Have a good interpersonal, verbal and written communication skill to drive tasks to completion.
• Are positive and professional attitude and ability to thrive in a fast paced, growing business.

• Have experience with Ms. Excel required, familiarity with CSV files.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Empowering, fun and vibrant culture to grow professionally
• Strong learning ground for your career and opportunity to work with globally renowned brands
• Complimentary Goods and Flexi Benefits

We are seeking a highly motivated and analytical individual to join our Global Payments Services team as a Manager, Middle Office Operations, Global Payment Services (Internal Job Title: Junior Associate Director). You will play a vital part in ensuring the smooth and efficient operation of our Global Payments function, whilst having a lasting impact by playing a key role in several strategic global initiatives.

Key responsibilities:

Payment Processing

• Responsible for the accurate input, approval and processing of payments in accordance with established procedures
• Investigate and resolve payment discrepancies and errors promptly and accurately.
• Liaise with clients, investment managers, vendors and other stakeholders to ensure timely and accurate processing of client payments..
• Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
• Ensure adherence to internal control policies and procedures.
• Analyse payment and query data to identify trends and opportunities for improvement.

Leadership

• Act as escalation point for team.
• Deputize for Manager when required, ensuring that work is fairly allocated across the team.
• Ensure critical issues are escalated in a timely manner to senior stakeholders.
• Represent local team on global projects, and lead workstreams of projects.

Continuous Improvement

• Identify opportunities to improve the efficiency, accuracy and security of payment processes.
• Develop and implement process improvements.
• Ensure that procedures are up to date, and in line with firm standards.
• Stay informed of industry best practices and regulatory updates as they pertain to payments.
• Analyse opportunities for improvement within the overall payment process

Ad hoc: 

• Actively participate in the development and implementation of new systems and processes related to payments.
• Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.
• Assist with other ad-hoc tasks (e.g. audit requests) as required.

Who are we?

TerraPay is a leading innovator in the world of mobile-first payments, transcending boundaries to provide lightning-fast financial solutions. Our dynamic Cross-Border Mobile Payments Network empowers licensed financial institutions, organizations, and merchants to conduct real-time money transfers, merchant payments, and push transactions globally. We have garnered the trust of prominent companies worldwide, establishing TerraPay as a pivotal player in the digital payments landscape. To learn more about us, visit www.terrapay.com.

What do we stand for?

At TerraPay, we stand for innovation, efficiency, and the relentless pursuit of excellence in the payments industry. Our commitment is to deliver seamless financial interactions, enhance global connectivity, and drive transformative changes in the way people and businesses exchange funds. We place a strong emphasis on trust, security, and collaboration, ensuring that our clients and partners experience world-class financial services with unmatched integrity.

What can you expect? 

Responsibilities

1. FX professional with 3-6 years of relevant experience - preferably from Payments / Banking industry
2. Strong background in managing FX business - G10 and Emerging Markets (preferably Asian markets)
3. Should be able to find innovative solutions for managing FX spreads - particularly in Asian markets.
4. Should be entrepreneurial in nature - take ownership and work independently
5. Should be able to lead a team of FX professionals
6. Preference for candidates with experience in emerging markets (particularly in Asia)
7. Preference for Diversity candidate
8. Role based out of Asia (Malaysia specific)
9. Compensation will be commensurate with work experience
10. Performance based incentives.

Qualifications

• Bachelor's degree or equivalent experience
• Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Organized

• A competitive compensation package, including performance bonuses.
• Join a global team with members from 45+ different nationalities spread across 5 continents.

This Commercial Assistant cum Office Manager will report to the Commercial Director, APAC.

The part you will play

• Commercial Support:
  • Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
  • Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
  • Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
  • Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
  • Prepare and distribute internal communications, announcements, and reports as needed.
  • Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.
• Office Management:
  • Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
  • Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
  • Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
  • Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
  • Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
  • Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
  • Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
  • Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

Aethir is seeking a Human Resources (HR) and Office Manager who will be responsible for supporting the organization with executing HR and office operations. The candidate will play a crucial role in ensuring that our company culture and morale remain positive and effective, as we seek to grow our company in the cloud gaming and AI industry. The ideal candidate is someone who has previous experience working in HR and office administration, and who is passionate about technology. Aethir is a hypergrowth web3 startup that builds scalable, decentralized cloud infrastructure for gaming and AI companies. Our company culture is collaborative and fast-paced, as we seek to push the boundaries of cloud technology.

Responsibilities

• Set up and manage the Malaysia office, including coordinating with vendors for equipment maintenance and office supplies.
• Ensure the office is well-maintained and organized.
• Assist in maintaining HR records, including employee files, insurance records, and other relevant documentation.
• Support with visa applications, tax compliance, and other administrative tasks related to HR.
• Assist the HR Manager in the hiring process, including coordinating interviews, conducting background checks, and preparing offer letters.
• Collaborate with the HR team to ensure a smooth onboarding process for new hires.

• Previous experience in office management and HR administration.
• Familiarity with Malaysia's labor regulations and administrative processes.
• Strong organizational and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexible availability to accommodate office and HR-related tasks, including the ability to adjust working hours as needed.

• Hyper Growth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

Our client, a leading automotive company, is currently seeking a General Manager with expertise in automotive sales and marketing. As the General Manager, you will play a crucial role in driving business growth and profitability. This is a highly strategic and hands-on position, reporting directly to the CEO. If you have a strong background in automotive sales and marketing, along with exceptional leadership skills, we invite you to apply for this rewarding opportunity.

Responsibilities:

• Develop and execute sales and marketing strategies to achieve business objectives.
• Lead and manage a high-performing sales and marketing team.
• Oversee the development and implementation of marketing campaigns and initiatives.
• Monitor market trends and competitor activities to identify new opportunities.
• Ensure effective collaboration between sales, marketing, and other departments.
• Establish and maintain strong relationships with key clients and stakeholders.
• Prepare and present reports and analysis on sales and marketing performance.
• Stay updated on industry developments and apply innovative approaches to drive sales.

• Minimum of 10 years of experience in automotive sales and marketing, with at least 5 years in a managerial role.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership skills and the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• In-depth knowledge of the automotive industry and market dynamics.
• Strategic mindset with the ability to make data-driven decisions.
• Proficient in using CRM and marketing automation software.
• Ability to work effectively in a fast-paced and dynamic environment.
• Willingness to travel as required.

If you meet the above requirements and are ready to take on this challenging role, we look forward to receiving your application. Please submit your resume and a cover letter outlining your qualifications and relevant experience.

Annual travel allowance for one trip home

Health insurance

Relocation assistance

Competitive salary

Job Summary:

As an Asst Shop Manager, you will be assisting the Shop Manager in overall operations and performance of the shop. These may include managing staff, stock, shop, sales, service and system and other shop business related matters.

Responsibilities :                              

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company’s policies and rules & regulations.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering & processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual) as and when required.
• Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
• Review and appraise staff performance to identify talents and retain staff.
• Assist to ensure accurate tills report and cash collection.
• Implement/execute sales & promotion plans as and when required.
• Support Shop Manager to act on suspicious activities within the premises.
• Any other legal assignments requested by management from time to time.

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As a Presales Manager, you will have the opportunity to work closely with our clients, understanding their unique business needs, and presenting the value proposition of our fintech solutions. You will be responsible for driving the sales process, delivering impactful presentations and demonstrations, and collaborating with our sales team to achieve revenue targets. This role requires a strong blend of technical knowledge, business acumen, and communication skills.

What you will do 

• Developing and presenting sales propositions  
• Preparing Business Cases and related Service Descriptions  
• Preparing and maintaining sales presentations  
• Coordinating and aligning with product, technical, commercial, finance and legal to prepare winning RFP/RFQ/Tenders responses 
• Maintaining the CRM system for Business Development 
• Participating in sales meetings and occasionally pitching at the CXO level 
• Assisting in market research and competition mapping  
• Proactively scoping the technical solution required to address customer requirements, assessing customers met and unmet needs, and recommending solutions that optimize value for both the customer and the company 
• Securing input from all necessary solution stakeholders within the client 
• Adapting solutions, as necessary, to ensure appropriate support 

What you will bring 

• Proven track record of at least 3-5 years’ experience in similar role, working for FinTech, Telecom/Technology or Bank’s sector  

• Fluency in English, second language would be an added advantage  
• BSc and MA/MSc in Business, Science, Engineering or Marketing. MBA will be considered as a plus  
• Deep understanding of fintech products and solutions, including scoring, financial decisioning, and disbursement & collection
• Proven track record of exceeding sales targets and driving revenue growth
• Excellent presentation and communication skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences
• Strong analytical and problem-solving skills
• Ability to build and maintain relationships with clients at all levels
• Willingness to travel as required

Why you should apply
What we offer: