Total 13,925 Commodity Manager job vacancies in Macquarie Park, New South Wales

This role resides within the Marketing Department and the successful candidate will be responsible for leading and driving the growth and penetration of our products and financing solutions to ensure that Aeon Credit achieves its growth and commercial ambition. The individual should have a good understanding of consumer marketing and retail merchandising. 

Key Responsibilities

• Lead the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities.
• In charge of planning and implementing brand activation strategies and integrating retail marketing plans with overall brand positioning.
• Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations.
• Supervise and ensure the smooth execution of all brand activation planning, retail installation and implementation across all touchpoints. 
  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives.
• Conduct regular market visits and engage in fieldwork to gather feedback, identify challenges, and align strategies with market realities.
• Evaluate the effectiveness and impact of current retail marketing initiatives through tracking and analysis with the aim to optimize cost spending.
• Build advocacy and enhance awareness amongst AEON Credit Employees through Internal Marketing funnels.
• Manage department’s A&P expenses tracking & processing of PO and/or invoices as well as ensuring full compliance to procurement processes, campaign fulfilment requirements, campaign expense controls, and other audit/regulatory obligations. 

Requirement

• Degree or other suitable qualification, preferably in Business Management/Marketing.
• Minimum 8 years of relevant working experience in marketing, preferably within the financial or banking industry.
• Possesses sound Marketing/Trade Marketing/Retail Marketing knowledge, excellent communication & strong interpersonal skills.
• Customer centric marketer with an inquisitive and passionate brand mindset.
• Robust analytical and customer insight skills, including confidence with both digital tools and traditional touchpoints across all channels and platforms.
• Proficient in marketing research and statistical analysis with ability to interpret and translate online and offline customer behaviours into strategic activities.
• Able to work independently without much supervision, resourceful, innovative and is a team player. Self-motivated with a high level of drive, initiative, and commitment.
• Possess excellent communication and interpersonal skills to work collaboratively with cross-functional partners to optimize quality and impact of omni-channel plans and campaigns.
• Prepare to take on other roles and responsibilities when required.

Perks & Benefits

• Performance bonus
• Parking Allowance
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave/Birthday Leave
• Personal development opportunities

Job Description 

• To conduct desk and field investigation for both issuing and merchant acquiring fraud.
• To identify gaps along the processes to minimize fraud risks.
• Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA).
• Investigate and resolve any fraud cases with comprehensive findings and recommendations.
• Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
• Establish an effective and valuable relationship with other financial institutions, non-financial institution, law enforcement agencies and government sectors to combat fraud.
• Conduct fraud awareness trainings to internal customers.
• Conduct site visit and/or field investigation to suspicious merchant / potential new merchant.
• Conduct merchant training as and when required.
• Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks.
• Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks.
• To represent the Company in MRMTF meeting and court appearance for fraud cases.
• To conduct joint investigation with industry players as and when required.
• To conduct periodic review on process flow and update the operation manual (where necessary).
• To maintain proper records and audit trails for all work related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management.

Job Requirement 

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum eight (8) years’ experience in card / banking fraud investigation experience.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Credit card, personal loans and consumer merchandize knowledge.
• Good analytical skill.
• Computer Literate.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.
• Preferably Managers specializing in Banking/Financial Services or equivalent.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

• Preparation and review of finance and accounting overall functions, including payments as part of Finance day-to-day operations
• Ensure timely and accurate submission of monthly/quarterly/annual management report with proper analysis of schedules
• Assist in handling tax matters as assigned in close liaison with the tax agents, including having understanding of tax regulations.
• Enable proper tax planning and ensure timely and accurate filing of annual tax return, tax estimation and payments
• Assist in liaison with external auditors to finalize the annual audit and ensure the statutory audited report are promptly submitted to Company Registrar
• Undertake any other jobs and duties assigned from time to time from superior
• Preparation of finance and accounting policies and procedures
• Collaboration with other business unit routinely
• Supporting and working on the financial forecast and annual budget
• On going review the internal control process of its effectives
• Monitoring cash flow, receivables and reconciliation of cash balances via bank statement
• Drive the finance and accounting related project

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code

Responsibilities:

•  Managing a sub-business unit to market and secure business through
  aggressive & effective marketing activities
• Build strong business relationships with customers and suppliers.
• Expand customer and supplier base
• Plan and execute marketing strategies and lead a team of marketing staff to achieve target/KPI set
• Review the financial data and market information to facilitate credit
  assessment and analysis
• To develop new business, conduct customer service relationship activities
  and promote cross selling of Group products and services

Requirements:

•  Degree in Accounting, Finance, Business Administration or equivalent
• Minimum 5 years of relevant working experience in equipment leasing and financing in both SME and corporate clients
• Strong leadership / management skills
• Aggressive in business development
• Good spoken and written communication skills.

Perks & Benefits

• Flexible working hours
• Nearby to LRT Kerinchi Station
• Medical benefits inclusive insurance, dental and optical
• 16% employer EPF contribution

職責：

• 透過以下方式管理子業務部門進行行銷並確保業務
  積極有效的行銷活動
• 與客戶和供應商建立牢固的業務關係。
• 擴大客戶和供應商基礎
• 規劃和執行行銷策略並領導行銷人員團隊實現設定的目標/KPI
• 審核財務數據和市場信息，便利信貸
  評估與分析
• 開發新業務，開展客戶服務關係活動
  促進集團產品和服務的交叉銷售

要求：

• 會計、金融、工商管理或同等學歷
• 至少 5 年中小企業和企業客戶設備租賃和融資相關工作經驗
• 強大的領導/管理能力
• 積極進取的業務發展
• 良好的口頭和書面溝通能力。

津貼和福利

• 彈性的工作時間
• 鄰近輕軌 Kerinchi 站
• 醫療福利包括保險、牙科和眼科
• 16% 雇主 EPF 繳款

Main Purpose of Job
The primary objective of this role is to spearhead the development and execution of comprehensive HR operational enhancement initiative, assess and initiate HR digital adoption strategies for the Group.

Principle responsibilities & duties

• Propose, develop, and to propose enhancements initiatives/HR framework in collaboration with relevant departments to ensure efficient human resource management across the organization.
• Review existing HR systems, conduct research, and utilize AI-driven analytics to identify areas for improvement, automation, and optimization. 
• Monitor AI adoption metrics, analyze data insights, and provide recommendations and implement HR digital adoption strategies, such as AI adoption, to enhance employee experience, including recruitment, talent management, onboarding, training, performance evaluation, and employee engagement.
• Ensure smooth adoption through training programs and communication campaigns for employees.
• Define a roadmap for HR tech implementation aligned with business goals, build business cases, and calculate ROI to justify investments in HR tech.
• Track KPIs related to efficiency, productivity, and other metrics to quantify tech ROI.
• Stay updated on the latest trends in HR tech, including people analytics solutions and virtual reality for training.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field. 
  In-depth knowledge on overall Human Resources practice
• Minimum 8 years of working experience in HR operations and HR digital adoption
  Experience in handling HR transformation projects
• Knowledge of HR digital adoption trends and technologies, including AI, HRIS systems, and communication tools.
• Strong understanding of HR operations and processes.
• Analytical mindset with the ability to analyze data and draw meaningful insights.
• Project management skills with the ability to prioritize and manage multiple initiatives simultaneously. 
• Excellent communication, and interpersonal skills.
• Strong problem solving and decision-making abilities.
• Detail-oriented with excellent organization and multitasking skills.

Perks & Benefits

• Performance bonus
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave/Birthday Leave
• Personal development opportunities

Job Description:

• Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
• Review operation performance & provide new action/planning on a monthly & yearly basis.
• Ensure the operation complies with internal policy and guidelines as well as BNM requirements.
• Ensure staffs meet individual KRA and contribute to the department’s overall KRA.
• Manage, review, and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Develop and execute training modules for credit assessment and look into staff training and development.
• Recruit, train & supervise subordinates in multitasking operations & flexible working hours/days.
• Report on operation performance.
• Identify operation constraints & possible action plans.
• Career development for staff.
• Feedback/Complaint management.

Requirement: 

• Possess at least Bachelor's Degree or equivalent professional qualification.
• Minimum 5 years of direct experience in Contact Centre operation with at least 3 years experience in Management level exposure.
• Candidates from Financial Service/Banking sector background will be added advantage. 
• Leadership characteristics and excellent interpersonal skills.
• Fluent communication skills in English and Malay.
• Strong analytical skills and ability to work under pressure.
• Manage to work in a team environment.
• The successful candidate will be based at the Bangsar office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Start Date: May 2024

• Coordinate with company trading, accounts, hedging, operations teams and all relevant teams to ensure contracts are in compliance
• Perform all duties related to the completion and issuance of contracts in a timely manner
• Perform all checks and coordination amongst various stakeholders to facilitate onboarding of new Customer/Vendor/Consignee/Notify Party.
• Update existing Customer/Vendor/Consignee/Notify Party master data, including ensuring accuracy and completeness of the data.
• Obtain the necessary approvals to ensure smooth onboarding of vendors, suppliers, and customers
• Assist with Trading exposure form approval process, including payment terms confirmation etc
• Support Trading team on contract related matters
• Coordinate and obtain the necessary required Waste Exportation Permit and TFS document between the Yard and Buyers
• Perform all checks and update the received date of all relevant signed Sales Contracts received from the buyer along with ensuring that BL Instruction received has been cascaded to the right Customer Service Team
• Forwarding of Sales Contract to the affected buyers who are having issue receiving documents from the system auto-distribution in place.

Requirements:

• Diploma/Degree
• Minimum 3 years of working experience in relevant field
• Knowledge of contract terms and trading is preferred
• Knowledge of SAP/BSM is preferred
• Possess sound analytical & problems solving techniques.
• Independent, pro-active, well-organized, detail and result oriented.
• Visual acuteness for detailed work; prepare and/or review documentation for accuracy
• Able to work independently, under pressure, self-motivated, responsible and process oriented
• Excellent time management skills and ability to prioritise tasks

Should you be interested in this position, please contact Andrine at 8125 3689 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Settlement Officer

5 days, 9am-6pm

Salary: $3200-$3400

Address: The Westgate, Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Benefits:

• Completion bonus upon 1 year of contract
• 14 days Annual leave
• Medical & Dental benefits

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：supreme.johnlau@gmail.com

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Full time job

Admin/DATABASE/LOAN Manager

Working hrs

11am to 7pm (Monday to Friday)

11am to 6pm (Saturday)

Basic computer knowledge

Can Speak English plus (Chinese, Malay etc)

working place 5mins walk to Chinatown MRT

Part Time also avaliable

our operating hours 11am to 7pm

You can choose any 4 hour working time (Exp. 12pm to 4pm)

Monday to Saturday

Basic computer knowledge

$10 hrs above

Forgeiner request to have your country Police Clearance (Not More then 2mth) for

About The Role

The Team Leader, Mid-term and Long-Term Market Analytics, will be accountable for leading a small, focused team in delivering market analysis to enhance decision support in Shell’s global LNG business. The Team Leader will be principally responsible for meeting the analytical needs of Shell’s LNG trading business with a focus on developing longer term views of the global gas market. The Team Leader will directly lead a team of four (4) analysts focused upon three tasks:

• development of the Mid-term and Long-term outlook for LNG;

• managing delivery of annual updates of gas and LNG Project Screening Values;

• and managing delivery of power fundamentals for the Asia region.

The Team Leader will also indirectly guide the work of data scientists and data engineers working to transform the data architecture underpinning mid and long-term analytics.

The Team Leader will be accountable for developing the mid- and long-term outlook for LNG in support of multiple internal clients and helping shape the LNG portfolio within Shell. The Team Leader will have one direct report supporting this work, who will be accountable for maintaining and operating a global gas market model.

This Team Lead will also manage the broader Global Gas Fundamentals team’s contribution to the annual Shell LNG Outlook.

The Team Leader, Mid- and Long-Term Analytics, will also hold accountability for developing long-term outlooks to support Shell asset valuation and long-term strategy. As well, the Team Leader will have accountability for delivery of domestic gas market outlooks for key countries in which Shell operates. In this effort, the Team Leader will have one direct report supporting this work.

Finally, the Team Leader, Mid- and Long-Term Analytics, directs the efforts of the Asian Power Fundamentals team. The Asian Power Fundamentals team supports development of the company’s regional power business, as well as providing analysis to support LNG market analytics for key countries in Asia. In this accountability, the Team Leader will work closely with key multiple stakeholders and have two additional direct reports.

There is a significant digital transformation aspect to the role. Advanced analytics are transforming the trading landscape. Traders are deploying these tools as markets become more real time to keep a competitive edge and to maintain or increase trading margins. They are able to do so because of increasing availability of market data as well as satellite, vessel tracking, and weather data; talent skilled in machine learning and statistical algorithms; and computing power, including the cloud, that runs predictive analytics fast enough to identify market signals which can significantly improve trading decision-making.

The Team Leader will be accountable for defining the data infrastructure development priorities for the mid- and long-term forecast horizon; working to create a roadmap for digital transformation with end-to-end workflows. The Team Leader should seek to harness the power of advanced analytics to improve the accuracy and timeliness of market forecasts and development of insights which deliver proprietary value to Shell.

Additional accountabilities:

• Participation in the Global Gas Market Fundamentals leadership team

• Regular engagement with the LNG trading and structuring teams

• Regular engagement with Shell’s global commodity price evaluation forum.

• Support for delivery of the external Shell LNG Outlook

• Representation of Shell to external parties when requested by Corporate Relations

• Development of documentation regarding methodologies employed within individual models and development of training materials to ensure efficient onboarding of new staff.

Job Requirements

Working in Shell’s Global Gas Fundamentals team requires a strong focus on delivery, the ability to work within tight time windows, a global perspective, and a deep passion for energy market analysis. The successful candidate should have the following skills and experience:

• Significant experience working in the global gas or LNG industry

• Proven experience in energy market fundamentals

• A proven track record of effective team management, preferably in a diverse environment, is preferred

• Capability in leading change management programs related to data management, energy modelling, visualization of data for fundamental analysis purposes is a differentiator

• Advanced degrees in econometrics, energy economics, international economics or energy policy are advantages

• Excellent skills in strategic storytelling and narrative development, with the ability to deliver narrative in both written and verbal form

Skills & Competencies

1. Must be able to develop fundamental views based on quantitative analysis that will be translated into profitable investments and trades.

2. Strong interpersonal skills and demonstrated ability to build relations at multiple levels and across organisations.

3. Good persuasive communication and presentation skills, both written and oral.

4. Strong ability to filter through data and information to develop commercially actionable intelligence.

5. High proficiency with Microsoft Office applications .

6. Experience in building fundamental supply/demand models in data science/machine learning software as well as line programming models.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

The Manager manages a portfolio of engagements to deliver high quality audit services. You will provide leadership on audit engagements which includes engagement planning, execution, and finalisation of an audit engagement. You will be fully accountable for the audit engagement and ensure that the engagement process against budget and timeline is closely monitored. You will develop and maintain long-term client relationships.

You will review and provide key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Manage a portfolio of international and local clients and deliver quality audit and assurance services, which includes planning, directing and completing the audits, as well as developing and guiding your team members to achieve the same objective
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues
• Manage the stakeholders’ expectations and project timelines, and proactively keep them abreast of the progress of the project
• Attend trainings planned for you to keep yourself updated of the developments of relevant professional standards
• Coach, motivate and develop team members to attain experience that cultivate technical competencies, and this would include conducting trainings of the team members with the assistance of our in-house technical and training team
• Manage staff performance, conduct timely performance reviews, and provide performance feedback
• Work with the business development team on pitches
• Work with the audit business support team to manage engagement financials, including budgets, profitability, work-in-progress, timely billing and collection
• Facilitate effective communication within the cross functional and culturally diverse team

Requirements

• Professional accounting qualification
• Minimum 5 years of relevant work experience, preferably from an international accounting firm
• Strong grasp of technical skills with proficiency in SFRS/IFRS and SSA/ISA.
• Excellent communication skills to work effectively and efficiently across all levels
• Possess strong ethical values and has respect for diversity
• Proactive and possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities.
• Adaptable and can work well in a fast-paced environment
• Strong computer skills including proficiency in Microsoft Office Suite and able to reasonably keep up with the changes in technology

The Manager/Senior Manager, Communication will be responsible for planning and leading the full range of communication activities on print and digital platforms, maintaining brand integrity across initiatives, and delivering external and internal communication materials for the organisation. A content-creator, he/she will also be required to liaise with stakeholders to gain an understanding of communication requirements and formulate appropriate messaging.

You will be a member of the Communication and Partnerships Department, which is responsible for developing and implementing branding and marketing activities across traditional and digital marketing platforms to achieve strategic communication objectives, resource mobilisation, community relations and experience management. We build SLEC’s brand awareness, engagement, and brand value, by reaching out to the public and stakeholders such as elders, their family members, corporate partners, donors, churches, volunteers and our own employees.

As a senior member of the communication team, you will lead the team, synergise with other teams within the department, and collaborate with others in the organisation to bring forward the SLEC brand uniquely and positively.

Responsibilities

Marketing Communication

• Lead the rebranding efforts and contribute to developing the brand strategy and integrated brand and marketing approach.
• Be the custodian of the organisation by maintaining brand integrity across all communication and marketing initiatives.
• Ensure effective planning and execution of communications efforts across all communications channels to bring the organisation’s key messages through to target audiences.
• Co-lead impact content and campaigns for external and internal communication channels (success stories profiling, speeches, press releases, presentation materials).
• Conceptualise multi-media content such as videos or infographics to support communications initiatives.
• Track content impact outcomes across the spectrum of communication on print and online channels, to optimise content for target audiences.
• Monitor corporate aspects of the website by ensuring that services and corporate information remain relevant and updated.
• Produce corporate collaterals, including the annual report, newsletters, brochures, and print and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Support fundraising and community relations through relevant communication channels such as EDMs and digital media outlets.
• Guide team members by providing direction and helping to refine ideas and content.
• Manage brand reputational issues, formulate and execute crisis communication plan as the need arises.
• Oversee the events initiated by the department.
• Ensure quality and consistency in materials produced, and the timely reporting of required metrics.
• Day-to-day administrative tasks across the department.

Media Relations

• Develop content for a range of communication collaterals, including news releases, reports, infographics, and opinion pieces.
• Proactively engage online and mainstream media to promote and build positive awareness of SLEC.
• Lead media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Job Requirements

• Bachelor’s Degree in Mass Communication, Marketing, Journalism, Event Management, or a similar discipline.
• Minimum six years of prior experience in marketing or corporate communication, content marketing or public relations.
• Excellent writing, proofreading, and editing skills.
• Strong media engagement skills.
• Excellent verbal and written English communication skills with strong problem-solving and interpersonal skills.
• Highly organised, detail-oriented and able to set clear guidelines and deadlines.
• Comfortable managing multiple projects and competing priorities in a fast-paced environment. Self-motivated, resourceful, a good team player, with an affable personality.
• Ability to work under pressure and tight deadlines.
• Effectively bilingual (spoken) in English and Mandarin will be an added advantage.
• Strong team management and people development skills.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified