Responsibilities:

• Purchase materials, components and equipment as driven by MRP system or reorder Point system
• Drive Gross Margin Improvements through negotiations or localization with supplier on pricing, rework cost and minimizing expediting cost and purchase price variance.
• Responsible for materials lead time reduction by getting suppliers to improve cycle time, negotiating on hedges and VMI program.
• Ensure timely PO execution and address supplier’s quality, capacity, materials issues that may affect supply.
• Drive suppliers to meet on time delivery
• Active participation on business review with suppliers and provide constructive feedback to help suppliers to improve their scores
• Ensure accuracy and timeliness of claims from suppliers on ECO and EOM projects.
• Timely review and execute on ECN and ECO changes so that production is not affected.
• Develop actions to minimize excess inventory. Work with Inventory Analyst by providing recommendation during quarterly E&ND review. Follow through the action proposed.
• Drive to improve inventory turns by having quick execution on MRB and quick returns on RTV.
• Quarterly review of safety stock to ensure an optimal balance of supply vs inventory turns.

Requirements:

• Bachelor’s Degree in Engineering/Supply Chain Management/Logistics
• Minimum 2 to 3 years of related industry experience in production planning and buying
• Proficient in MS Excel, Word, Outlook and experience in SAP system is highly desirable
• Experience in low-volume high-mix Manufacturing environment is a plus

Overall Responsibilities:

• Follow MRP to release POs (Purchase Orders) or RFQs (Request for Quotations) to suppliers.
• Coordinating with overseas & local suppliers regarding purchase-related issues and tracking shipment status.
• Responsible for overseeing procurement, logistics, and production planning.
• Ensure cost-effectiveness, quality, and timely delivery in all procurement functions.
• Identify potential suppliers and conduct market research to assess their capabilities.
• Evaluate and appraise suppliers for machine components, materials, and procurement products from both local and overseas sources.
• Utilize negotiation skills to secure favorable pricing, payment terms, and lead times, ensuring punctual deliveries.
• Closely manage, maintain, and monitor EC (Engineering Change).
• Maintain warehouse stock levels to adequately support production.
• Communicate effectively with key stakeholders on all levels.
• Able to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Determine methods and procedures on new assignments and may coordinate activities of other personnel as a team lead.
• Provide Management with data and reports related to purchasing activities as and when required.
• Periodic review to Management on purchasing system improvements and streamlining purchasing processes.
• Performing any additional ad-hoc duties as assigned by the department manager.

Requirements:

• Preferably with a Degree in Business/Purchasing/Supply Chain Management or a related discipline.
• Minimum 2 years of purchasing experience in the MNC Manufacturing industry.
• Proficient in MS Office
• Proficient in SAP/ORACLE/SYSPRO/BAAN/related MRP&ERP
• Resourceful and meticulous with excellent negotiation, problem-solving, and communication skills with Vendors and Stakeholders
• Good interpersonal skills with the ability to communicate with people at all levels.
• Able to work independently and a good team player.

Job Description

- responsible for the disposition of material according given demand in CIP’s (Continuous Improvement Project) and CSR’s (Customer Specific Requirement) and NPI (New Product Introduction), achieving lowest possible cost with shortest possible lead time, OTD (On Time Delivery) and up to our quality standards.

Task :

Generic

· Proactive improvement of the quality along the entire supply chain in close cooperation with all involved departments (Product Group, Research & Development, Material Management, Finance).

· Control and verify invoices with price deviations referring to PO

· Make sure that all necessary SCM parameters (vendor data, contracts, warehouse, IQC) are given and stored properly and take appropriate actions whenever necessary.

· Monitor the supplier performance and conduct proper supplier assessments as well. Prepare analysis.

· Work with the supplier to agree on corrective actions to resolve escalated issues (e.g. chasing supplier for OTD) or look for alternative suppliers when necessary.

· Issuing PO’s (Purchase Orders) or Call Off’s of QC’s related to quotations.

· Handling ICPO

CIP’s & CSR’s (fast lane)

· Disposing and ordering material for CIP’s and CSR’s according demand in the ERP system (SAP)

· Close team work with local production planning

· Request and analyze quotations (fast)

Accountability

· Execution of total daily business of material purchasing

· Establishment of timely availability of all ordered materials and services

· Optimization of material flow and of inventory level

· Implementation of supplier contracts in purchasing (NDA, GPC,..)

· Achieve defined cost targets and shortest lead times

Education

· Degree holder

· Mechanical Engineering background is preferred

Work experience

· 5 years’ experience in global sourcing
(Asia focused, Asian supply market knowledge)

· Experience in supplier qualification, auditing and corrective action processes

Expertise and methodology

· English Language (fluent in written and speech), preferably Mandarin

· Experience in SAP/R3

· Excellent negotiation skills

· Able to optimize the supplier relationship by combining supplier’s and internal processes, building trust, measuring and developing suppliers

· Good understanding of the supply chain and of the critical production and assembly processes

· MS-Office packages (Word, Power-Point, Excel)

Other requirement criteria

· Constructive and productive thinking in cost terms

· Good interpersonal and communication skills

· Team spirit

· High independence in working and distinct ability to accomplish

· High flexibility and positive reaction on „moving targets“

Assistant Electronics Buyer/Buyer;

• Diploma/Supply Chain/Materials & related qualifications.
• Min 3 to 5 years if relevant sourcing/buyer experience in PCBA and Mechanical parts.
• Relevant experience in electronics components and mechanical parts for final assembly.
• Ability to work independently, material kitting and close liaison with engineers and production team
• Experience with component stockist and spot buy a must.
• In meeting customers specifications and delivery dates.
• MS office proficiency.
• 5-days work week (8:00 am to 5:30 pm)
• Salary S$2,500/- to S$3,500/- (pending PCBA sourcing experience)
• Those with less experience will start as Assistant Buyer.
• 5-day work-week (8:00am to 5:30pm)
• Location; Toa Payoh

Responsibilities:

• Purchase materials, components and equipment as driven by MRP system or reorder Point system
• Drive Gross Margin Improvements through negotiations or localization with supplier on pricing, rework cost and minimizing expediting cost and purchase price variance.
• Responsible for materials lead time reduction by getting suppliers to improve cycle time, negotiating on hedges and VMI program.
• Ensure timely PO execution and address supplier’s quality, capacity, materials issues that may affect supply.
• Drive suppliers to meet on time delivery
• Active participation on business review with suppliers and provide constructive feedback to help suppliers to improve their scores
• Ensure accuracy and timeliness of claims from suppliers on ECO and EOM projects.
• Timely review and execute on ECN and ECO changes so that production is not affected.
• Develop actions to minimize excess inventory. Work with Inventory Analyst by providing recommendation during quarterly E&ND review. Follow through the action proposed.
• Drive to improve inventory turns by having quick execution on MRB and quick returns on RTV.
• Quarterly review of safety stock to ensure an optimal balance of supply vs inventory turns.

Requirements:

• Bachelor’s Degree in Engineering/Supply Chain Management/Logistics
• Minimum 2 to 3 years of related industry experience in production planning and buying
• Proficient in MS Excel, Word, Outlook and experience in SAP system is highly desirable
• Experience in low-volume high-mix Manufacturing environment is a plus

Perform purchasing activities for a wide range of global and locally sourced materials and services for assigned commodities, rigs and/or projects as applicable. Ensure that all purchasing activity is completed in compliance with Company policy and procedures from approved suppliers in the most cost effective, efficient manner and at the highest quality.

Key Responsibilities

• Responsible for maintaining key accounts with suppliers, sourcing and supplying goods from enquiry stage to dispatch, expediting, updating systems regularly and negotiating costs and discounts with suppliers.
• Provide an efficient cost-effective service to provide materials and supplies, including review of intercompany (corp. / regional / rig) material allocation next to purchase or rental.
• Ensure all purchase requisitions for materials, supplies and services are converted to a purchase order or agreement as appropriate.
• Follow up promptly clarifications and requests for information from suppliers or the rig.
• Make purchasing decisions based on benchmark prices and comparisons with costs, logistic and country import restriction.
• Ensure that all purchases of repairs, services and third-party charges comply with Company policies and procedures and rig standardization guidelines
• Responsible to perform expediting for overdue orders.
• Monitor and Tracking of Repair and Return (R&R) items and ensure appropriate action is taken.
• Assist account payable with invoice discrepancies and ensure suppliers invoices are processed for payment in timely manner.
• Resolve any vendor invoicing and shipment discrepancies and negotiate acceptable and timely resolutions, escalating any complex issues to manager and internal clients. 
• Review of SCM KPIs and prompt action to be taken to remedy areas that are not performing.  Monitor vendor delivery performance and document any delays, quality non-conformance, quantity discrepancies and pricing issues.
• Participate in vendor assessments in accordance with Company policies and procedures and make recommendations as appropriate
• Develop knowledge on new laws and regulations, market developments and new products relevant to company operations.
• Provide procurement process and procedure guidance to Company departments.
• Follow and adhere to company purchasing policies and procedures.
• Ensure sourcing and supply of all materials follows the company Purchasing Policy.
• Ensure the import of materials complies with applicable import customs regulations.
• Maintain an up-to-date knowledge of import – export requirements applicable to countries in which company operates.
• Prepare reports in support of purchasing activities.
• Correspond with the field on all purchasing issues to ensure effective communication.
• Identify and notify Supply Chain Manager of potential suppliers to be included in approved vendor list.

Job Description

• Responsible for local and international buying of dietary supplements, natural remedies, personal care, organic/natural food & beverage and eco-friendly household cleaning products on behalf of the company.
• Analyze existing inventories, sales history and forecasts to make recommendations on inventory and replenishment planning.
• Achieve profitability targets through stock control, pricing policy and promotional activities.
• Working closely with sales personnel to ensure supply meets demand.
• Working closely with buying team to monitor brands performance and drive market share for in-house brands.
• Identifying new products that are in demand by retail/wholesale/online customers.
• Liaise with HSA or SFA regarding product evaluation, testing, labelling, registration and notification.
• Provide necessary information to freight forwarders for import permit declaration and customs clearance.
• Being well-informed about the benefits of health supplements, health foods, natural/organic personal care and eco-friendly household cleaning products.
• Attending international/local trade show and consumer fair.

Requirements

• Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Food Technology/Nutrition/Dietetics/ Purchasing & Supply Management or equivalent.
• Required skill(s): Experience in health & cosmetic products registration with HSA would be an advantage.
• Preferably Senior Executives specializing in Nutrition/Health Supplements or equivalent.
• Analytical, meticulous, sensitive and high level of proficiency in MS Office Excel
• Good communications and inter-personal skills.
• Time management and problem-solving skills are essential.
• Possess initiative, strong sense of accountability and responsibility.

Benefits

• Appropriate training will be provided by VitaKids so that you will be able to perform your duties well.
• Attractive basic salary, commission and other fringe benefits will be offered to successful candidates.

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

About Your Role: Tactical Buyer

We're seeking a Tactical Buyer to join our Above Water Systems (AWS) Team at Garden Island. As a crucial member of our team, you'll play a pivotal role in optimizing our customer service rate and enhancing the reliability of our procurement process.

Key Responsibilities:

• Serve as the primary point of contact between Thales and our suppliers.
• Efficiently manage the end-to-end procurement process from creating orders to closure.
• Implement Thales' purchasing strategy and utilize our ERP system and purchasing tools.
• Take ownership of orders, ensuring timely deliveries, resolving issues, and updating information systems.
• Proactively handle shortages, delays, and returns.
• Continuously improve procurement strategy to balance inventory levels and delivery punctuality.

 

Skills, Qualifications & Experience:

• Strong communication and presentation skills.
• Proficiency in Excel and ERP purchasing tools.
• Ability to anticipate needs, challenge suppliers, and mobilize resources.
• Excellent organizational skills and attention to detail.
• Ethical conduct and commitment to Thales values.
• Experience in building internal and supplier relationships.
• Knowledge of commercial contracts and order management processes.

Benefits @ Thales

• Competitive remuneration + Super
• ThalesFlex – Hybrid work environment
• Fitness Passport Discount – Access to a network of Gyms across AUS.
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities

Good to Know

You’ll get an email acknowledgement after you’ve applied, Thales strives to provide a personalised experience for all suitable applicants.

For more information on Thales visit us @ThalesCareers on Instagram. #LI-SG1

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Job Description

Orders, replenishes and merchandises prepared foods products and participates in regional programs for purchasing and promotions. Monitors inventory control and replenishes product. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Responsibilities

• Purchases and replenishes food for preparation through proper buying procedures.
• Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
• Controls spoilage and shrink, achieves turn goals, participates in inventory.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with counter service and cooks as scheduled or as necessary.
• Communicates with Kitchen Manager / Chef and Team Leader on ordering needs and issues.
• Maintains positive working relationship with vendors.
• Works with Team Leader or Assistant Team Leader(s) to cost recipes.
• Oversees customer special order procedure.
• Supports leadership in conducting inventories.
• Maintains financial profitability by meeting and exceeding purchasing and sales targets.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Knowledge, Skills, & Abilities

• Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends.
• Ability to create and negotiate price bids.
• Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
• Working knowledge and application of all Prepared Foods merchandising expectations.
• Complete understanding of WFM margin program and profitability.
• Ability to educate team on product knowledge and convey enthusiasm.
• Strong basic math skills.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Desired Work Experiences

• 1+ years of Buying/Merchandising

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $17.50 - $23.85 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

• Purchase Orders processing and delivery control.
• Liaise with Sales/Engineering/ Suppliers for new parts development.
• Resolve of Suppliers related issues and work on Supplier improvement.
• Works with other departments and countries to optimize procurement processes by demonstrating a deep understanding of the overall business.
• Perform data entry duties into operating systems.
• Usage of SAP system for order management, etc
• Create Purchase Order (PO), Return PO, and Sales Order (SO).
• Create Request for Quotation (RFQ), etc
• Performs Backlog items check and price change.
• Performs incoming quantity check for allocation parts as well as delivery issue report check.
• Customer service function including to coordinate between sales person, and operations team.

JOB REQUIREMENTS

• 2 years prior experience in purchasing function preferably in electronic industry.
• Meticulous, high level of initiative and attention to detail and a good team player.
• Able to multitask and work under pressure.
• Able to adapt and understand different cultures and impact on business requirements on different stakeholders.
• Good communication and interpersonal skills to maintain relationships with internal and external stakeholders.

Responsibilities:

• Sourcing and purchasing of electronics components, machining and mechanical parts
• Negotiates with suppliers for better pricing, quantity, delivery fulfilment
• Issue Purchase Orders based on purchase requisition
• Ensure on-time delivery
• Following up on outstanding backlog and expediting of urgent materials
• Alternate sourcing and support cost reduction program

Requirement:

• Minimum Diploma in Electronics Engineering/Manufacturing/Purchasing
• Minimum 2 years of purchasing experience in electronics manufacturing industry
• Experience in machining/metal stamping parts will be added advantage
• Negotiation Skills
• Proficient in MS Words and Excel

Responsibilities:

• Purchase materials, components and equipment as driven by MRP system or reorder Point system
• Drive Gross Margin Improvements through negotiations or localization with supplier on pricing, rework cost and minimizing expediting cost and purchase price variance.
• Responsible for materials lead time reduction by getting suppliers to improve cycle time, negotiating on hedges and VMI program.
• Ensure timely PO execution and address supplier’s quality, capacity, materials issues that may affect supply.
• Drive suppliers to meet on time delivery
• Active participation on business review with suppliers and provide constructive feedback to help suppliers to improve their scores
• Ensure accuracy and timeliness of claims from suppliers on ECO and EOM projects.
• Timely review and execute on ECN and ECO changes so that production is not affected.
• Develop actions to minimize excess inventory. Work with Inventory Analyst by providing recommendation during quarterly E&ND review. Follow through the action proposed.
• Drive to improve inventory turns by having quick execution on MRB and quick returns on RTV.
• Quarterly review of safety stock to ensure an optimal balance of supply vs inventory turns.

Requirements:

• Bachelor’s Degree in Engineering/Supply Chain Management/Logistics
• Minimum 2 to 3 years of related industry experience in production planning and buying
• Proficient in MS Excel, Word, Outlook and experience in SAP system is highly desirable
• Experience in low-volume high-mix Manufacturing environment is a plus

Responsibilities:

• Identify and establish relationships with reliable meat suppliers.
• Negotiate contracts, terms, and pricing to secure cost-effective and quality meat products.
• Conduct regular inspections of incoming meat shipments to ensure adherence to quality standards.
• Collaborate with suppliers to address quality concerns and implement corrective actions.
• Stay informed about market trends, pricing, and industry developments to make informed purchasing decisions.
• Analyze customer preferences and adjust product offerings accordingly.
• Monitor inventory levels and collaborate with the logistics team to ensure timely deliveries.
• Implement effective inventory control measures to minimize waste and optimize stock levels.
• Work closely with the finance department to manage and control budgetary aspects related to meat procurement.
• Explore opportunities for cost savings without compromising on product quality.
• Collaborate with internal stakeholders, including chefs and kitchen staff, to understand meat requirements and preferences.
• Communicate effectively with suppliers to convey expectations and resolve any issues promptly.

Prerequisites:

• Minimum 5 years of proven experience as a Meat Buyer or in a similar procurement role within the food industry.
• Bachelor’s Degree in Business, Supply Chain Management, or a related field.
• Strong negotiation and communication skills.
• In-depth knowledge of meat cuts, quality standards, and industry trends.
• Ability to analyze market data and make data-driven decisions.
• Excellent organizational and time-management skills.
• Understanding of food safety regulations and quality control processes.

Assistant Electronics Buyer/Buyer;

• Diploma/Supply Chain/Materials & related qualifications.
• Min 3 to 5 years if relevant sourcing/buyer experience in PCBA and Mechanical parts.
• Relevant experience in electronics components and mechanical parts for final assembly.
• Ability to work independently, material kitting and close liaison with engineers and production team
• Experience with component stockist and spot buy a must.
• In meeting customers specifications and delivery dates.
• MS office proficiency.
• 5-days work week (8:00 am to 5:30 pm)
• Salary S$2,500/- to S$3,500/- (pending PCBA sourcing experience)
• Those with less experience will start as Assistant Buyer.
• 5-day work-week (8:00am to 5:30pm)
• Location; Toa Payoh

• Purchase Orders processing and delivery control.
• Liaise with Sales/Engineering/ Suppliers for new parts development.
• Resolve of Suppliers related issues and work on Supplier improvement.
• Works with other departments and countries to optimize procurement processes by demonstrating a deep understanding of the overall business.
• Perform data entry duties into operating systems.
• Usage of SAP system for order management, etc
• Create Purchase Order (PO), Return PO, and Sales Order (SO).
• Create Request for Quotation (RFQ), etc
• Performs Backlog items check and price change.
• Performs incoming quantity check for allocation parts as well as delivery issue report check.
• Customer service function including to coordinate between sales person, and operations team.

JOB REQUIREMENTS

• 2 years prior experience in purchasing function preferably in electronic industry.
• Meticulous, high level of initiative and attention to detail and a good team player.
• Able to multitask and work under pressure.
• Able to adapt and understand different cultures and impact on business requirements on different stakeholders.
• Good communication and interpersonal skills to maintain relationships with internal and external stakeholders.