Regional Order Management Officer
Full-time
Junior Executive
8 hours ago
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration betwe.....
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.
WHAT WILL YOU DO?
Order Management
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries (Consumables) and resolve arising issues in a timely manner.
- Ensure daily internal and external customer’s enquiries are attended to e.g. stock status, order status and delivery status
- Generate credit note (sales and rental exchange/cancelled, goods returned, trade-in machine, rollover amount)
- Generate return order (Trade-in, Demo, Loan machine
- Maintain customer delivery address in current system (SAP) Maintain records and coordinate with internal department on configuration and delivery details
- Monitor and follow up on pending orders and backlog status
- Liaise with Warehouse, QC and Service Departments for delivery and collection
- Liaise with relevant internal parties to manage and resolve all issues related to order fulfilment
- Process sales orders in full cycle from order entry, drop outbound to invoice in timely manner
- Raise Customer Request Form for new customer, new payment term, change of address, etc in order to maintain correct data in current system (SAP)
Administration
- Attend to enquiries on stock allocation status
- Ensure completeness and accuracy on each document created and proper filing in accordance with the company’s guideline
WHY KONICA MINOLTA?
- At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
- Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
- We are providing product and softskill training.
- Attractive remuneration package and high earning potential .
- 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.
If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!
[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!
At Konica Minolta Business Solutions Malaysia, we are a passionate bunch. We are passionate about serving our customers, and helping them to achieve their goals and profitability. Our passion is to create new values to ensure our products and services are above and beyond the customer’s demand. To us, there is no greater satisfaction in knowing we are a part of their success.
Passion also drove us to develop business & information technology (IT) solutions along with other innovative products to create the workplace of the future. We work hard so that the business runs efficiently and smoothly. We think hard so that business management solutions are taken care of. We also play hard so that our creative ideas can contribute to the success of the business.
While we bring the latest innovative technology for business operations, we are dedicated to saving the environment too. We help preserve nature by producing friendly products that won’t harm wildlife. And we recycle too!
