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Duties and Responsibilities:
Requirements:
We regret that only shortlisted candidates will be notified.
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The prospect is expected to conduct quantitative and qualitative research as well as provide leadership and guidance to junior team members in the analyses of findings to address issues of concern to businesses. Amongst others, these include curating both primary and secondary data to support evidence-based output, deriving insights and business implications from data, and managing the conduct of research across geographical markets and business subject matters.
Job responsibilities:
Job requirements
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At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.Explore the link provided to learn additional details about the available job opportunity:
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Job Description:
· Creating a professional and welcoming experience for our customers based on the company’s guidelines.
· Obtain training and perform duties in Service and Kitchen Department.
· Lead by example by demonstrating exemplary professionalism.
· Attending to customers’ needs and complaints promptly and politely.
· Recommend improvements to Management where appropriate.
· Resolve all potential service failure issues.
· Consistently monitor individual performance and progression with your superior and management.
· Provide support as needed in various departments.
· Business Management-Support in managing food and labor costs to increase Restaurant profitability.
· Consistently review operational standards with the aim of always improving speed and service quality.
· Execute any duty that may be assigned from time to time by the Management.
Requirements:
· Applicants must possess at least degree in any field
· Applicants with no experiences is welcomed to apply
· Fluent in spoken and written English and Mandarin
· Highly motivated and willing to learn
· Strong positive mentality
· Customer-oriented, excellent interpersonal and communication skills
· Possess good initiative and leadership skills
· On-the-job training provided
· 5.5 days’ work week
· Able to work on weekends and PHT
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Official account of Jobstore.
Training Manager
Job Description
The Leadership Institute is a registered Private Educational Institute (PEI) in Singapore, and we are currently looking for a Training Manager for our Programmes.
About Us
Since we entered Singapore in 2015, The Leadership Institute (SG) has been providing learners with a rich and diverse learning environment. Knowledge, creativity, and hands-on experience have always been at our core, and we’re proud of learners who have grown, learned, and created with us each passing day.
Our founding team in Singapore sees the institute as a unique petri dish to nurture homegrown talents to flourish in a diverse and capricious global market.
The Leadership Institute is structured into 2 divisions:
1. Adult Education (SkillsFuture Singapore and the Institute of Banking and Finance)
2. Future Skills and Technology (Young Adults)
ROLE AND RESPONSIBILITIES
1. Organisational representation for SkillsFuture Singapore and The Institute of Banking & Finance training and learner compliance and correspondence
2. Trainer and Teacher Management and Scheduling:
3. Marketing Management
a. Liaise with agents for class schedules and learners list
b. Onboard new agents to our SOPs on their learner registration
c. Ensure agent compliance with SSG WSQ marketing standards and guidelines
4. SSG and IBF Compliance
5. LMS & eLearning Management
6. Train and mentor junior team members
REQUIREMENTS
• Prior experience managing WSQ and SSG programmes and training an asset
• Must be fast learner with new SSG requirements and systems
• Degree preferred but not required. Minimum GCE A levels or Polytechnic Diploma
• Independent worker and self-starter
• Able to lead teams when necessary
• Must be tactful and respectful
Interested candidates, please submit your CV to info@leadershipinstitute.sg
We are sorry and regret that only shortlisted applicants will be notified.
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Business Development
· Execution of local market education strategy as per brand strategy and alignment.
· Drives salon business development and brand positioning via trainings on product, services and soft skills.
· Uphold brand values and 7K standards to drive strong brand love and luxury mindset with internal and external stakeholders across all execution.
· Lead the conception and adaptation of new education and training projects beyond current product and services. This includes additional brand-led initiatives and division’s education projects.
· Conduct education sessions for direct-to-consumers via Live/recorded sessions on online platforms and business partners events / masterclasses.
· Identify opportunities and/or gaps, analyze in-salon market share & work closely with brand and commercial team to uplift salon’s productivity
· Education content materials: translation of related materials to local language, vetting through of product and service menus, script preparation for direct-to-consumer education and support to brand on product and services related content.
· Routing plans: 60% on-trade and 40% classes (offline and online).
· Monitor competition and report on market initiatives.
· Build and maintain strong partnerships with network of Care Coaches and Stylists.
Training Excellence
· Create structured training modules and schedules to ensure efficiency and productivity to reach out to targeted trainees to all channels of distribution, including but not limited to Sephora, Salons and Marketplaces.
· Track performances and efficiency of education sessions accordingly to brand and global KPIs.
· Execute trainings for internal stakeholders in-line with brand initiatives.
· Drives usage and manage local content on Access (online education platform).
PROFESSIONAL & TECHNICAL COMPETENCIES
EMBODIES BRAND IDENTIY & KNOWS SELECTIVE BEAUTY UNIVERSE
· Master brand identity and knows sense of purpose
· Masters fundamental knowledge : products, categories, gestures, sales and service
· Master competition, market, clients, and trends knowledge
DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION
• Elaborates service & retail education plans aligned with business priorities
• Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience
• Pilots & monitors Retail Education's Efficiency
DESIGNS,TRANSMITS & EMPOWER
• Designs appropriate learning solutions for Customer Experience
• Delivers & transmits Education Contents • Provides personalized follow-up & coaching
• Animates learning communities with passion
ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE
• Fosters empathy
• Knows customer profiles & transmits customer centricity
• Continuously elevates services standards and POS execution according to brand specificities
OTHERS
· Strong training capabilities to conduct engaging training sessions both online and offline
· Strong sense of luxury
· Experience in professional hair industry is a plus, but not necessary
· Digitally savvy. Knowledge and expertise in the latest gear, social apps, editing programs, equipment to do online trainings/livestreaming
· Competent on Microsoft office suites and social media apps
· Strong team player and collaboration spirit
· Able to conduct training sessions effectively in English and Mandarin
L'ORÉAL COMPETENCIES
· INNOVATOR
· STRATEGIST
· PEOPLE DEVELOPER
· INTEGRATOR
· ENTREPRENEUR
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Join us as a Payments Release Train Manager
In this key role, you’ll be developing and maintaining the release train. This will include the preparation and review of the release and environment strategy, involving plans and estimation, and management of interdependencies. With your vital leadership, you’ll provide cross-team synchronisation, making sure everyone has a clear understanding of how their work helps our customers.
You’ll lead on continuous improvement across delivery via various channels, including improving or removing manual steps, and we’ll look to you to demonstrably improve release train agility and value to end state customers.
Your responsibilities will include:
We’re looking for someone with an expert understanding of running complex projects spanning multiple scrum and non-scrum teams.
You’ll also need:
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Official account of Jobstore.
Up to £56,000 DOE plus Additional Benefits
Permanent (Full-time)
Reading, Berkshire UK
Your new company
You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching.
Your new role
The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation.
What you'll need to succeed
The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills.
What you'll get in return
You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office is 2 days a week.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Landmarc Support services, a leading facilities management company currently have an opportunity for a Training Area Manager to join our thriving business at Sennybridge Training Camp in Powys.
We are seeking a professional with strong management skills to lead a team of Operatives including Team Leaders and Training Area Operatives who are responsible for ensuring the site and training area meet our customer’s needs.
Package DescriptionLandmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:
Pension
Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.
Holiday
Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.
Annual leave allowance will increase in recognition of your continued service.
Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.
Other benefits
Edenred – employee savings scheme
Annual salary review, in consultation with the recognised Trade Unions
Life assurance insured for three times your annual salary, to help the loved ones
Reimbursement of professional fees and on-going training
Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy
Family friendly policy
Sick pay - After 6 months of service
* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note some emails may arrive in your junk mail folder
Main Responsibilities
To be responsible for people working in your specialist area as required in terms of functional day to day supervision, task allocation and work checking and to provide feedback as required regarding performance.
To work closely with Team Manager and other Training Area Manager in respect of allocation of staff to ensure serviced ranges are fully manned and function safely in accordance with assignment instructions.
To ensure that the Training Estate Facilities are fit for purpose in accordance with the allocation and ensure compliance with the TESC service modules e.g. manage training area usage and carry out routine inspections to identify training area.
Taking ownership of delivery plans delegated by the Rural Estate Delivery Advisors
Carry out risk assessments and method statements for all tasks required to be delivered
Ensure the tasks identified across the training estate are completed as requested to the required standards
Bid for appropriate resources and identify shortfalls resolving with bought in services
Identify and deliver reactive maintenance tasks
Manage and work with contractors/sub-contractors
The Ideal CandidateKnowledge of Health & Safety such as COSHH, manual handling, risk assessments and safe systems of work to IOSH Managing Safely level
Knowledge of range assignment instructions and maintenance schedules and range standing orders including JSPs
Working Knowledge of DSA 03 OME Part3 Vol2.
Knowledge of workload scheduling and work order processes, preferably in a multi- tasking environment
Knowledge of matrix management and its application
Ability to deliver a service to tight deadlines and appropriate quality standards
Able to manage budgets to best advantage
Good communication skills and ability to be a team player
Workforce planning skills
Able to drive continuous improvement
Must hold Full Valid UK driving Licence (Essential)
About The CompanyLandmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.
By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.
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Training Design of Training Development Project
Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.
Training Development work
Project Management
Requirements
Experience in the following areas:
Maestro HR
damien lee tian hong
R1106726
16c8462
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Official account of Jobstore.
Job Scope
This market research operation role entails three key fundamental areas:
Project Management
- Be a dedicated project manager to large-scale operation(s) - some projects may span across 365 days, 24/7 hours. Hence project management, mitigation and escalation need to be prompt and timely.
- Establish and maintain project plans, standard operating procedure (SOPs) and fieldwork schedules, including timelines and milestones diligently.
- Provide regular updates on the progress of the project to leadership and broader team.
- Manage project within budgeted cost and time, including the resources required.
- Identify areas for process improvement and implement changes as necessary to improve efficiency and effectiveness.
- Work with cross-functional teams, including research analysts, programmer, and data science team to ensure successful completion of research projects.
Fieldwork Operations
- Oversee and manage a large pool of supervisors and interviewers - including recruitment and training to ensure that the team is knowledgeable about the project requirements and execute their tasks smoothly.
- Plan and assign surveyors for fieldwork across various shifts and locations.
- Facilitate, support and delegate work to the fieldwork supervisors to ensure smooth operations on the ground.
- Building strong rapport with the supervisors and interviewers.
- Perform quarterly evaluations of the supervisors and interviewers, ensuring the quality of data collection.
- Conduct quality control checks on data regularly to ensure accuracy and reliability.
- Conduct back-checks and address errors and logic checks in questionnaires.
Vendor Management
- Management of the external vendors in terms of milestones and timelines.
- Coordination with external vendors such as panel partners to ensure that all research projects meet the required quality standards.
Job requirements and expectations
- Minimum qualification of degree in any fields
- Minimum 4 years of experience in market research operations or a related field
- Strong attention to detail and the ability to manage multiple projects simultaneously.
- Knowledgeable about research methodologies and able to propose relevant methods to achieve objectives as well as ensure representation.
- Possesses great soft skills and personality - approachable, candid, go-getting and collaborative.
- Strong communication skills and the ability to work effectively with cross-functional teams, external vendors, and surveyors.
- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
- Strong problem-solving skills to help mitigate problems and issues in field.
- Challenges the status quo and always looking for ways to improve productivity and efficiencies.
- Ability to also manage client communications is advantageous.
About us
Welcome to the Insights Table. We are a market research agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.
This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.
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