Total 813 Application Development Consultant job vacancies in D09 Cairnhill, Orchard, River Valley

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Collaborating with stakeholders - end-users, project managers, and technical team to document detailed requirements for the workflow application includes gathering information about business processes, user workflows, and system integration points.
• Analysing existing business processes and identifying opportunities for improvement, automation, and efficiency gains through the implementation of the regional workflow solution.
• Working closely with technical teams to design and document the workflow application's functional specifications. Ensure Processes and solutions design meet compliance & security requirements.
• Drive continuous improvement to optimized both system and work processes, Evaluate and identify suitable technology for workflow solution and Custom Web and mobile Applications.
• Assisting in the development of user training materials and conducting user training sessions to ensure end-users are proficient in utilizing the workflow application.
• Support solution development and integration across the Software Development Life Cycle.
• Drive for team’s research and develop technical prototypes for new product features, identify system improvement.

Job Requirements:

• Needs to have experience in developing custom workflows using App Engine.
• Exhibit stronger knowledge in both technical end as well be able to leverage business process skills and technical skills in order to effectively bridge business requirements with technical solutions to support business analysis.
• Bachelor’s degree required (Information Technology related field); other advanced degree is a plus
• 1-5+ years’ experience in Workflow-based application; participate in minimum 4 end-to-end solution implementations/rollouts is preferable
• Experience delivering consulting engagements, managing customer expectations, and a command of the collaboration technologies and other components that make up ServiceNow/SharePoint collaboration product family.
• Deep technical knowledge and also possess the communication skills and organizational agility to guide customers through projects
• Good knowledge ServiceNow platform
• Good knowledge in Java , Microservices, REST APIs
• Familiarity with DevOps tools such as AzureDevOps will be advantage
• Self-motivated in learning new concepts and willing to share knowledge and skills with other team members.
• Outspoken and passionate about delivering well designed solutions that exceed business objectives and drive business success

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

Job Qualification

Mandatory

• Candidates should have 8+ years experience in support activity.
• Candidates should have ITIL knowledge.
• Experience in Software development or Devops team.
• Should be able to do
• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement, out of the box solution and automation mindset
• Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution (E.g ITRS Geneos)
• At least 3-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• Shell scripting, Perl Scripting (not mandatory)
• Unix Batch creation

Good to Have

• Experience with Docker/Kurbernetes
• Experience with Liquibase or equivalent
• General banking and finance understanding and knowledge
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

Job Qualification

Mandatory

• Candidates should have 8+ years experience in support activity.
• Candidates should have ITIL knowledge.
• Experience in Software development or Devops team.
• Should be able to do
• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement, out of the box solution and automation mindset
• Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution (E.g ITRS Geneos)
• At least 3-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• Shell scripting, Perl Scripting (not mandatory)
• Unix Batch creation

Good to Have

• Experience with Docker/Kurbernetes
• Experience with Liquibase or equivalent
• General banking and finance understanding and knowledge
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Description:
-Work closely with internal and external clients to establish a comprehensive understanding of the hiring needs and to meet hiring goals and expectations
-Manage the full recruitment lifecycle across a variety of open roles, helping clients find, hire, and retain quality candidates
-Remain active with job boards, social networks, and platforms for finding quality candidates
-Other duties as assigned

Requirements:
-Degree or Diploma in Business, HR or other related field
-Certified CEI (Certificate of Employment Intermediaries) is essential
-At least 2 to 5 years of working experiences in recruitment
-Possesses strong communication, interpersonal and decision-making skills
-Possess a can-do attitude, persistence and a positive mindset towards work
-Meticulous, attentive to details and ability to work under pressure

Job Responsibilities:

As an Entry-Level Application Developer, you will be responsible for developing and maintaining the application using Build Management skills.

You will work closely with the team to ensure the application meets the required standards and specifications.

Develop and maintain the application using Build Management skills.

Collaborate with the team to ensure the application meets the required standards and specifications.

Conduct rigorous testing to ensure the application is secure and reliable.

Provide technical support to the team throughout the development lifecycle.

Stay up-to-date with the latest technologies and trends in Build Management and related fields.

Job Requirements:

1 - Configuration & Release Management (P1 - Beginner)

2 - Design & Build Enablement (P1 - Beginner)

3 - Java Enterprise Edition (P1 - Beginner)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at saghana.sithara@adecco.com
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Lead and mentor a team of support analyst, you will be responsible for overseeing the daily operations of technical support team as well as participating as an active member of the team. As a Support Lead, this position will partner with the Paris counterpart to deliver exceptional support by organize work, build reports, handle escalations, and most importantly working on continues improvement and efficiency increase by optimizing the process and automating the support work.
• To ensure user requests & incidents in a timely manner
• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification.
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
  
• Ensures Daily support tasks
• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions.
• Escalates issues if need be, but remains the main point of contact for the user.
  
• Pushes for sustainable resolutions and sustain knowledge management
• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management).
• Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation.
• Keeps the support documentation up-to-date
  
• Acts as the IT Run preferred communication channel with all stakeholders
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
  
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Job Qualification

Leadership Skills

• Lead the elaboration of a production issues with business stakeholders and concerned IT teams.
• Lead the problem management with the application teams, identify action and followup the implementation roadmap.
• Lead, Manage and Mentor the work of support analyst under you for their key responsibilities.
• Lead and ensure the continues optimization of production activity in form of automation.
• Lead as a liaison between Business users, Operations and IT team for all support requirements.
• Lead Incident & Problem Management related actives.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Experience in leading transformation/Implementation for Monitoring tools & Automation.
• Strong experience in communicating and managing Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Must have prior experience in leading team and aligning with Management.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 8 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Application Monitoring

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

Incidents and Requests management (from business users and other IT teams)

• Provide level 2 application support to back office users.
• Analyse and manage incidents/requests.
• Coordinate incidents impacting several teams.

Problem Management and continuous improvement

• Identify recurring problems and eliminate them.
• Provide requirements to build team for bug fixing and improvements.
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
• Put in place trainings for business users to reduce the number of daily requests from business to IT.
• Process improvements.
• Coach more junior team members as required.

Change improvement

• Release testing.
• Performance analysis.
• Production deployment and validation.
• Production releases on weekend (rotating schedule within the team).

Job Qualification

• Minimum 5 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:

- Engines

- Events

- Filters

- Reporting Framework

- ScheduledTask

- Message / Swift messages

- Transfers

- Settlement Delivery Instructions

- Accounting

- Pricers

- Workflows

- Reconciliation process

• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting MMSR.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Other Professional Skills and Mindset

• Very good communication skills and keen to work with business users.
• Excellent analytical and problem solving skills.
• Proven ability to work individually under pressure.
• Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Application Monitoring

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

Incidents and Requests management (from business users and other IT teams)

• Provide level 2 application support to back office users.
• Analyse and manage incidents/requests.
• Coordinate incidents impacting several teams.

Problem Management and continuous improvement

• Identify recurring problems and eliminate them.
• Provide requirements to build team for bug fixing and improvements.
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
• Put in place trainings for business users to reduce the number of daily requests from business to IT.
• Process improvements.
• Coach more junior team members as required.

Change improvement

• Release testing.
• Performance analysis.
• Production deployment and validation.
• Production releases on weekend (rotating schedule within the team).

Job Qualification

• Minimum 5 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:

- Engines

- Events

- Filters

- Reporting Framework

- ScheduledTask

- Message / Swift messages

- Transfers

- Settlement Delivery Instructions

- Accounting

- Pricers

- Workflows

- Reconciliation process

• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Other Professional Skills and Mindset

• Very good communication skills and keen to work with business users.
• Excellent analytical and problem solving skills.
• Proven ability to work individually under pressure.
• Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

SMTP Consult Pte Ltd is a family office concierge service firm that caters to our client’s needs as they immigrate to Singapore. Our goal is to help our clients with their relocation needs as they settle in Singapore and provide bespoke services based on their specific requirements. Among the array of services we offer, we assist clients with navigating the intricacies of the international school application process, and we are looking for an Education Consultant to join our team.

Job Description:

• Conduct meetings with prospective students and their families to gain a comprehensive understanding of their educational requirements and objectives.
• Share comprehensive information pertaining to international schools, curriculum alternatives, and admission prerequisites.
• Evaluate students' academic aptitudes and interests to provide tailored recommendations for suitable international schools.
• Coordinate campus tours for prospective students and their families in exploring the facilities and educational offerings of the different international schools.
• Provide expert guidance throughout the application and admission process.
• Maintain meticulous records of student applications.

Key Requirements:

• Bachelor's degree or higher.
• Candidates must possess legal working status in Singapore; those requiring work passes should abstain from applying.
• Bilingual proficiency in both English and Mandarin is imperative. Exceptional Mandarin language skills are preferred, especially for effective communication with Mandarin-speaking clients.
• Prior experience of working at an international school is considered advantageous.
• Have an understanding of the international school landscape in Singapore and the various curriculums (AP, IB, A-Level etc) offered.
• Exceptional communication and interpersonal abilities for seamless interactions with both internal and external stakeholders.

RESPONSIBILITIES:

• Perform specialized facial / slimming / wellness treatments and consultation
• Provide excellent customer service
• Strive for personal sales
• Any ad-hoc duties assigned

REQUIREMENTS:

• Those with beauty certificate (e.g. Cidesco, CIBTAC) and sales experience will be an advantage
• Customer service oriented, sales driven and target oriented person
• High level of initiative and passion to work in a fast pace environment
• Well-groomed, self-motivated and positive personality
• A team player
• Must be able to work on retail hours

要求中英文沟通，有皮肤护理经验者优先。

不销售配套，没有销售压力,工作时间短。

高佣金 + 奖励 + 花红

底薪：$3000-$6000

拿全店业绩佣金：

10万以下 4%

10万以上 7%

工作时间：周一至周五 10:30am-7:30Pm/12:00pm-9:00pm(早晚班）

周六,日假期 10:00am-7:00pm

环境好，福利好，工作简单无压力。晋升机会多。

工作地点：乌节路 靠近地台站的商场

无需做销售 / No sales Target / No Sales Involved

没压力

没合约

立刻上班

免费培训

NO SALES TARGET

NO PRESSURE

FREE TRAINING

要求中英文沟通，有皮肤护理经验者优先。

不销售配套，没有销售压力,工作时间短。

高佣金 + 奖励 + 花红

底薪：$3000-$6000

拿全店业绩佣金：

10万以下 4%

10万以上 7%

工作时间：周一至周五 10:30am-7:30Pm/12:00pm-9:00pm(早晚班）

周六,日假期 10:00am-7:00pm

环境好，福利好，工作简单无压力。晋升机会多。

工作地点：乌节路 靠近地台站的商场

无需做销售 / No sales Target / No Sales Involved

没压力

没合约

立刻上班

免费培训

NO PRESSURE

TRAINING WILL BE PROVIDED

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Lead and mentor a team of support analyst, you will be responsible for overseeing the daily operations of technical support team as well as participating as an active member of the team. As a Support Lead, this position will partner with the Paris counterpart to deliver exceptional support by organize work, build reports, handle escalations, and most importantly working on continues improvement and efficiency increase by optimizing the process and automating the support work.

To ensure user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification.
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
  

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty.
• Contributes to change requests, urgent data modifications and INTPRODs executions.
• Escalates issues if need be, but remains the main point of contact for the user.
  

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management).
• Contributes to major incident reports and post-mortems when required.
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation.
• Keeps the support documentation up-to-date.
  

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
  

Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Job Qualification

Leadership Skills

• Lead the elaboration of a production issues with business stakeholders and concerned IT teams.
• Lead the problem management with the application teams, identify action and followup the implementation roadmap.
• Lead, Manage and Mentor the work of support analyst under you for their key responsibilities.
• Lead and ensure the continues optimization of production activity in form of automation.
• Lead as a liaison between Business users, Operations and IT team for all support requirements.
• Lead Incident & Problem Management related actives.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Experience in leading transformation/Implementation for Monitoring tools & Automation.
• Strong experience in communicating and managing Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Must have prior experience in leading team and aligning with Management.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 8 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241