Total 33 Affairs Manager job vacancies in Information Technology category in Bangsar South

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Your new role

National Highways is excited to be looking to hire for a new role of Programme Development Manager within our Operations Directorate in the Southwest Region, to be based from our Bristol location.

The role is offered on an initial 23 month fixed term contract, and will combine a mix of office, home and potential site working.

The key focus of this role is to lead the region’s integrated planning process, using intelligence and insight into customer, social and economic demands, looking out to 20-30 years for development pressures, anticipating future performance of the Strategic Road Network, balancing this with the needs of our physical assets, in order to develop commercially viable 5-10 years forward programmes and solutions that deliver the region’s goals.

What you’ll be leading on

To oversee the development and approval process of the Region’s long-term strategy, including the 5-10 years forward programme of work, and associated budget, ensuring these are commercially viable and aligned to regional drivers such as customer, social, economic, safety, network performance and asset needs.
To Ensure that the prioritisation of activities in the 5-10 years forward programme reflects all of the region’s needs, agreed strategy, policies, budget, and efficiency targets.
Act as approver for high impact programme change requests.
To lead, directly and indirectly, the ongoing engagement with internal and external stakeholders such as such as Local Authorities and LEPs in needs identification and forward planning processes, developing effective and collaborative relationships, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region.
Providing leadership, direction and line management for the team, ensuring timely setting of objectives, performance management reviews and development of appropriate succession and development plans, managing the utilisation and allocation of team resources to ensure appropriate resourcing levels for all the activities in scope.
Leading the improvement activities required to ensure performance feedback and lessons learnt are incorporated into future planning processes and deliver tangible planning stability and accuracy improvements.
To ensure the health and safety needs and wellbeing of customers and employees are fully considered and accounted for throughout the planning and delivery of each service activity.

To be successful you’ll need

Demonstrable experience in a leadership role, with extensive team management experience, the ability to lead and inspire specialist teams across organisational boundaries and to drive clarity and focus through times of change and/or ambiguity
Experience in the identification of appropriate metrics for analysis and interpretation of information to monitor the business benefits of asset strategies and plans.
Experience in the use of investment appraisal and optimisation techniques; value-for-money criteria and financial evaluation methods.
Extensive experience in developing and managing annual financial plans, including the development of budgets
Excellent stakeholder management and communication skills, across all levels, internally and externally.

A bit about us

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

Want to know more?

To request a copy of the role profile, please contact hrhighwaysengland@mailgc.cx.ukg.oraclecloud.com quoting reference number #5040

ABOUT US

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Come and join our One Great Team here at Haven as a Front of House / Restaurant Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will… 

- Oversee the day-to-day operation of the Parks main Restaurant, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Restaurant Manager, General Manager or Duty Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Understanding of ‘Back of House’ as well as ‘Front of House’ Restaurant operations

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Program Manager located in Juarez South Site.

Reporting to the Director, Program Management the Technical Program Manager’s role involves:

What a typical day looks like:

• Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.                                                 
• Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)                                                 
• Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.                                                   
• Monitors, reports, and coordinates any troubleshooting of accounts receivables (AR)
• Numerical analysis skills for decision making.

The experience we’re looking to add to our team:

• Advances English
• Typically requires a bachelor’s degree or equivalent work experience
• Interacts regularly with executives, customers, and vendors.
• Understand the business and ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements. 
• Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.
• Ability to effectively present information to internal and external executive management.

What you’ll receive for the great work you provide:

• Pantry vouchers
• Saving Fund
• Christmas bonus
• Holiday bonus
• Medical Insurance
• Life Insurance

CP68

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Title:

APS-3: Deputy Program Manager

KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.

This position supports the Army Prepositioned Stocks – Afloat (APS-3) Program and the Presidential Drawdown (PD) mission located in Goose Creek, SC on Naval Weapons Station Charleston/Joint Base Charleston.

The Program Manager (PM) serves as the Site Manager at AFSBn-CHS and single overall manager and the point of contact for all contractor operations and management functions.

The ideal candidate will have extensive experience managing Army maintenance and/or supply operations in uniform or as a contractor – technical schooling or experience with US Army Logistics Standard Army Management Information Systems (STAMIS) is a plus.  The Program Manager must have strong oral/written communication skills and must have experience managing a large workforce under a Cost-Plus contract.

The Deputy Program Manager will:

• Overall planning and coordination of APS-3 ship “maintenance cycles” – download support; port support activities; convoy from wharf; reception; accountability; maintenance; reconstitution; staging; convoy to wharf; port support activity; and upload support.
• Manage assigned Units in Army War Reserve Deployment System (AWRDS).
• Unit Status Reporting (USR) for assigned units.
• Current Operations other than ship cycle activities.
• Future Operations (including space utilization).
• Submit Official Class IX Budget Estimates.
• Assist in the planning coordination and successful completion of actions related to the Performance Work Statement (PWS).
• Ensures compliance with ISO 9001:2015 standards as they pertain to the entire program.
• Develops and maintains a strong effective relationship with the customer acting as primary interface for administration of the contract.
• Participates in planning processes with customer providing input on matters related to the responsibility inherent in the contract.
• Ensures submission of required reports and CDRL reports to the customer and receives required reports from site managers and program management staff.
• Manages the process of compiling, analyzing and interpreting statistical data related to contract operations and initiates and manages corrective actions.
• Promotes a Zero Harm safety culture.
• Performs other related duties as assigned.

REQUIREMENTS

• Must be a U.S. Citizen.
• Must be able to obtain and maintain base access and/or security clearance if required for site.
• Bachelor’s Degree in Logistics Management, Production Management, Operations Management, or Business Management or engineering field (e.g. Mechanical Engineering, Industrial Engineering, or Electrical Engineering). Applicable specialized military or military contracting experience can be used in lieu of formal post high school education on a one-to-one basis.
• 10 Years of experience in a related field with 7 years in a management or supervisory capacity.
• Secret Clearance Required (Current or Prior).
• Possesses a valid state motor vehicle license.
• Must be able to meet the physical/medical deployment requirements for US Army Contractors.

THIS IS NOT A REMOTE ROLE. NO PER DIEM, NO UPLIFT, NO RELOCATION AVAILABLE.

In compliance with the U.S. federal government’s vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.

INCLUSION AND DIVERSITY AT KBR

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.

These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

The Role:

Exceptional opportunity for an experienced Program Manager to join our Health business unit. This role is to ensure that projects are being initiated, delivered, measured, closed, and handed over to support in a structured and repeatable process. As a strong leader with excellent negotiation and influencing capabilities, you will be leading the Project Mangers as well as planning, executing, monitoring, controlling, and closing medium to large projects.

You will also have the flexibility to travel.

This role is preferred to be Sydney based, however Melbourne is also an option.

Key responsibilities:

· Review, identify and continue to drive different projects plan.

·  Work closely with internal & external stakeholders and drive the right outcomes.

·  Change implementation planning and management.

·  Provide leadership and guidance to enable best results for customer.

·  Establish solid governance plan across different projects & drive best practice.

·  Lead customer engagement, ensuring our customers are at the centre of what we do.

·  Negotiates and resolves contractual issues.

·  Management of risk inherent in the operation of business processes and of potential risks arising from planned change.

·  Regular monitoring and reporting against defined project plans, both internal and external stakeholders.

·  Negotiating variations in project timelines and seeking appropriate authorisation. 

·  Cost estimating and developing the budget.

·   Managing reports and necessary documentation.

 Requirements:

We are looking for a highly capable and broadly experienced candidate, with commitment to work across boundaries and flexible to work within a matrix structure.

You will posses:

·  5+ years of Project Management role experience in delivering well-formed projects.

·  Prince 2, MPS Certification.

·  Demonstrable ability to identify and clearly define specific roles, responsibilities and skills required for projects.

·  3+ years of project scheduling using a recognised tool, e.g., Microsoft Project, Primavera.

·  Developing financial plans and forecasts. Monitoring and managing expenditure and examine areas where budgets and expenditure exceed agreed tolerances.

·  Proven ability to engage with customers & drive best outcomes.

·  Extensive experience of successfully managing and delivering IT projects.

·  Strong leadership and influencing capabilities.

 Why you'll love working with us.

 We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

 We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

The role is a senior bookkeeper/ accounts manager for a SME automation business that is growing at the rate of 25%-30% year on year. Client Details My client is an Australian process automation company providing cutting edge Consultancy services and design solutions to customers worldwide. Description The Senior Finance Accounts Manager is a key appointment for my client's rapidly growing business. The key day to day tasks include: 1. General Accounting: a. Oversee day-to-day accounting activities, including accounts payable, accounts receivable, and general ledger entries. b. Ensure accuracy and completeness of financial records and compliance with accounting standards. c. Highly skilled in general ledger reconciliations, debtors and creditors control, payroll tax, and fixed assets management 2. Financial Reporting: a. Prepare quarterly and annual financial reports for the managing director. b. Conduct analysis and provide insights into financial performance. c. Assist in the preparation of financial forecasts to support strategic decision-making. 3. Payroll Processing: a. Manage the end-to-end payroll process, ensuring accuracy and compliance with relevant regulations. b. Address payroll-related queries and discrepancies. 4. Tax Compliance: a. Ensure timely and accurate filing of tax returns by liaising with the external accountant b. Stay informed about changes in tax laws and regulations affecting the company. 5. Process Improvement: a. Identify opportunities for process improvement and efficiency in financial operations. b. Implement best practices to streamline accounting procedures. 6. Vendor Management: a. Liaise with vendors and negotiate terms to optimize cost-effectiveness. b. Review and process vendor invoices in a timely manner. 7. Other tasks a. The successful candidate will be required to build and implement a successful accounts department to take this role to the next level. b. Coordinate and carry out all office administration including reception, mail, couriers, greeting clients and filing. c. Maintain a clean and safe work space, and abide by workplace health and safety policies and procedures. Profile The ideal candidate will have the following: a. Bachelor's degree in Accounting, Finance, or a related field. b. CPA or CA certification preferred. c. Minimum of 10 years of experience in a similar role in a similar sized business d. Proficient in accounting software (e.g., QuickBooks, Xero, or equivalent). e. Strong analytical and problem-solving skills. f. Excellent attention to detail and organizational abilities. g. Effective communication skills, both verbal and written. h. Ability to work independently and collaboratively within a tea Job Offer a. Competitive salary package commensurate with experience. b. Flexible work arrangements to support work-life balance. c. Opportunities for professional development and career advancement. d. Parking on site at a convenient Western Sydney location To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Tasneem Nawab on 02 8292 2071.

Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

• Provide support for managing and organizing project activities, including planning and scheduling.
• Collaborate with various departments, such as technology and product, to enhance coordination efforts.
• Develop and manage crucial project documents and reports.
• Assist in the implementation and utilization of project management tools.
• Oversee project timelines and ensure deliverables meet established quality standards.
• Actively participate in problem-solving and risk management initiatives.
• Support the tracking of project progress and contribute to regular reporting efforts.

• Open to final-year students and recent graduates with 1-2 years of relevant experience.
• Educational background in Computer Science, Engineering or Business Administration with a focus on Information Systems, or a related field.
• Previous internship experience in a technical role (e.g., software development, QA) or project management is a plus.
• Familiarity with Agile methodologies.
• Proficiency in the use of spreadsheet applications (such as Microsoft Excel or similar software) and other Microsoft Office tools.
• Strong organizational and analytical skills.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

This role will be based in Jakarta. This role will closely support our dealer financing business, and will be responsible for (i) the successful nationwide rollout of the GPS Tracking program during the implementation phase; and (ii) subsequent ongoing operations of the GPS Tracking program. This is a full-time role and the candidate will be required to work closely with the operations and business intelligence teams in Indonesia.

• Project management of the nationwide rollout of GPS Tracking program.
• Planning and management of inventory of GPS trackers and SIM cards.
• Develop an effective inventory management system for GPS trackers and SIM cards
• Close coordination with Procurement, Tech, and Warehouse teams to ensure timely replenishment / replacement / refurbishment of GPS trackers.
• Close support for Risk team, Command Centre, and Field Verificators to ensure the smooth execution of GPS Tracking operations.
• Management reporting of key performance metrics.

• Minimum of 8 years’ working experience.
• Strong experience in project management.
• Strong communication skills.
• Proficiency in English and Bahasa Indonesia is required.
• Good critical thinking and ability to manage multiple workstreams.
• Strong drive to solve problems and create impact.
• Resourceful, able to resolve issues in a timely and efficient manner.
• Able to embrace change and thrive in a fast-paced environment.

Responsibilities :

• Develop key monitoring metrics which can serve as useful performance and risks indicators
• Create clear and clean data dashboards for management reporting
• Analyze data critically, form logical conclusions and work on various strategies for process improvement and optimization
• Participate and support ad-hoc onboard projects requiring extensive quantitative data analysis and data-heavy reporting
• Ensure proper execution and oversight of selected onboard initiatives
• Collaborate with other departments and develop clear operational
• Understanding of various activities and institute realistic and practical onboard controls

• Minimum 5 years experience in onboarding/ credit underwriting; with a focus on data analysis and dashboard creation, especially in financing industry.
• Prior experience with CRM platforms and Google Workspace.
• Able to work independently in a fast-paced and data-heavy environment.
• Good communicator, team player and able to work well in a cross-cultural team.
• Task-oriented with strong prioritization skills.
• Strong proficiency in English.
• Strong critical and logical thinking.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Technology Operations team provides operational support across multiple products, systems and applications in a multi-vendor 24/7 real-time payments processing environment. The team serves as a primary point of contact for internal and external operational and technical teams.

This role is pivotal in ensuring the effective delivery of services across different technology environments. As the Technical Service Delivery Manager, you will collaborate closely with our technology partners, internal technical and service management teams, project delivery teams and business stakeholders.

You will be responsible for:

• Lead a team of technical service delivery specialists and oversee the team’s day to day operational activities, set priorities and act as an escalation point.
• Provide leadership to the team including training and coaching team members through regular 1:1 discussions.
• Manage the operational relationship with vendors, customers and internal stakeholders.
• Directly manage technical deployments or significant technology changes as required.
• Participate in the after hours on-call roster and manage high priority, major technical incidents including communication (internal and external) and drive restoration of services.
• Provide after hours support as required which includes overnight/weekend key processing activities, change and release deployment.
• Manage and resolve complex issues with vendors and technical teams including providing recommendations to prevent future occurrences.
• Contribute to service governance by participating in IT service management forums e.g. PIR, CAB, problem management, capacity and availability management.
• Identify opportunities to improve the observability of infrastructure and application health and performance.
• Drive continual service improvement through enhancing operational efficiencies and working towards automation.

In order for you to be successful in the role, you’ll have:

• Minimum 3 years in a Technical Service Delivery Manager role or equivalent.
• Experience in leading a team of technical service delivery specialists.
• A solid track record of supporting and overseeing the technical service delivery of IT services in a 24/7 high availability, real-time payments multi-vendor environment.
• Strong technical understanding of payments environment, messaging formats, networking and cloud technologies – Connex switch, AS2805, tokenisation, EMV 3DS, AWS, Akamai, Confluent, Snowflake, Oracle DB.
• Demonstrated ability in guiding technical teams (internal and external) toward investigating and resolving issues in time pressured environments.
• Strong understanding of service level management, vendor management and commercial contract structures.
• Experience with monitoring tools such as Splunk, AppDynamics, Dynatrace highly desirable.
• Demonstrated experience in delivering service improvement initiatives.
• Strong business acumen and ability to manage customer expectations and internal stakeholders for positive outcome.
• Ability to communicate technical information to diverse stakeholder groups (up to C level).
• Ability to work confidently and make decisions in highly responsive and time-pressured environments.
• Strong analytical abilities and adept at impact analysis (technical and business), problem solving and root cause analysis.
• Able to adapt to different working environments (e.g. waterfall, agile) and re-prioritise to support rapid change and shifting demands.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.