Total 12 Account Manager job vacancies in Kuala Lumpur

Key Responsibilities:

• Providing general administrative support
• Maintain proper filing, data entry and documentation in a timely manner
• To perform tasks or assignments according to SOP or as directed by the management
• Prepare reports and documentation
• Performing ad-hoc duties

Requirements

• Candidate must possess at least a Primary/Secondary School/SPM O™ Level, Higher Secondary/STPM"A" Level/Pre-U, Professional Certificate, any field.
• Fresh graduates/ entry applicants are encourage to apply.
• Required skills): MS Office and high competency in MS Excel is a must.
• Required language(s): MANDARIN, English.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.
• Able to communicate with all levels of people
• Able to start work immediately
• Full-Time position(s) available.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

We are an award winning boutique PR & Digital agency made up of a dream team of talented  and result-oriented individuals. We have collective experience in Food & Beverages, FMCG, Entertainment, Lifestyle, Retail, Automotive, Corporate, Property, Technology and Medical industries. We are expanding, and this will be a great opportunity for students majoring in Communication Studies / Mass Communication/ Public Relations / Media Studies and Marketing to learn and gain as much experience needed in the Public Relations industry. We believe in “keeping it real” , and our doors are open to welcoming enthusiastic, passionate team players to join us on this exciting journey up!

Responsibilities

• Develop and lead digital media engagement strategies which includes guidelines, objective & procedures by identifying the right target audience and social impacts.
  Identifying monitoring tools, integrating the interactive media into the business strategy and maintain good rapport with social media organizations, influencers and analysts.
• Collaborate with other entities (media/customer relations), to manage reputation, identify key players and coordinate actions.
• Lead innovation and transformation in how content is delivered to our target customers and to demonstrate true digital creative marketing leadership and bring the vision of us and our clientele to life.
• Oversee digital projects and ensure smooth operation for all digital tools and applications (e.g. website, blogs and social media)
• Train internal teams to use digital technologies
• Create and manage online advertising campaigns.
• Research and identify new social networks to reach our target customers.
• Use audience insight and analytics to continuously improve the user experience
• Manage and synergize the various areas within the digital and put systems and processes in place for the team to follow (SOPs)
• Manage all social media channels, campaigns (including e-mails) to sustain an engaging audience experience and to increase audience satisfaction.
  Includes but not limited to planning, developing, implementing and managing the overall digital marketing strategy for company and clients.
• Monitor, research and analyse social media trends, ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Business development – organically within the clientele and new clients as per the KPIs set by the Managing Director

Requirements

• Possess at least a certification in Communications/ Marketing/ Media Studies or equivalent.
• At least 5 years of related working experience in digital media platforms and / digital agencies
• Experience in copywriting, content creation, client servicing, digital analytics, digital ad buys and brand marketing.
• Required skills : managed various social media platforms such as Facebook, Instagram, Twitter
• Ability to multitask and communicate effectively with team members to reliably carry out projects.
• Ability to work well independently and as a team, as well as able to meet tight deadlines.
• Good command of spoken and written English and Bahasa Malaysia.
• Good attitude and ability to work well under stress is a MUST.
• Willing to work on extended hours when necessary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Client Engagement & Needs Assessment: Identify potential clients and understand their IT modernization needs. Conduct thorough assessments of existing applications to determine modernization areas.
• Solution Proposal & Customized Solutions: Develop comprehensive proposals outlining modernization strategies. Tailor solutions to meet specific client needs, whether it's legacy system migration or cloud adoption.
• Technical Expertise & Product Knowledge: Stay updated on the latest IT modernization solutions and trends. Collaborate with technical teams to provide accurate guidance to clients.
• Cost Estimation & Relationship Building: Provide detailed cost estimates and ROI projections for modernization initiatives. Cultivate strong client relationships to become a trusted advisor.
• Competitive Analysis & Negotiation: Monitor competitors and understand market offerings. Negotiate contracts and close deals to meet client needs.

Requirements

• Diploma in Information Technology or related field.
• Minimum 2 years of sales experience, preferably in ICT.
• Strong technical acumen in IT application modernization and industry best practices
• Proficient in effective sales techniques, including prospecting, negotiation, and customer service.
• Excellent verbal and written communication skills to convey complex IT concepts clearly.
• Strong problem-solving ability and adaptability to changing technologies and market trends.
• Understanding of clients' industry and business goals to align modernization solutions.
• Basic project management skills and effective time management

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 提供一般行政支持
• 及時維護正確的歸檔、資料輸入和文件記錄
• 依照 SOP 或依照管理階層的指示執行任務或分配
• 準備報告和文件
• 履行臨時職責

要求

• 候選人必須至少擁有小學/中學/SPM O™ Level、高中/STPM"A" Level/U Pre-U、專業證書，任何領域。
• 鼓勵應屆畢業生/入學申請者申請。
• 所需技能）：必須具備 MS Office 和高水準的 MS Excel 能力。
• 所需語言：國語、英語。
• 該職位需要至少 1 年相關領域的工作經驗。
• 最好是專門從事文書/行政支援或同等職位的初級管理人員。
• 能夠與各個層級的人溝通
• 能夠立即開始工作
• 提供全職職位。

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Location: Bangsar Baru, PJ, Subang, Puchong, Klang

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

我們是一家屢獲殊榮的精品公關和數位機構，由一支由才華橫溢、注重結果的個人組成的夢想團隊組成。我們在食品和飲料、快速消費品、娛樂、生活方式、零售、汽車、企業、房地產、科技和醫療行業擁有集體經驗。我們正在擴大規模，這對於傳播研究/大眾傳播/公共關係/媒體研究和行銷專業的學生來說將是一個學習和獲得公共關係行業所需經驗的絕佳機會。我們堅信“保持真實”，我們敞開大門歡迎熱情、熱情的團隊成員加入我們，踏上這段激動人心的旅程！

職責

• 透過確定正確的目標受眾和社會影響，制定和領導數位媒體參與策略，包括指南、目標和程序。
  確定監控工具，將互動媒體整合到業務策略中，並與社群媒體組織、影響者和分析師保持良好的關係。
• 與其他實體（媒體/客戶關係）合作，管理聲譽、識別關鍵參與者並協調行動。
• 在如何向目標客戶交付內容方面引領創新和變革，展示真正的數位創意行銷領導力，將我們和客戶的願景變為現實。
• 監督數位專案並確保所有數位工具和應用程式（例如網站、部落格和社交媒體）順利運行
• 培訓內部團隊使用數位技術
• 建立和管理線上廣告活動。
• 研究並確定新的社交網路來接觸我們的目標客戶。
• 利用受眾洞察和分析來持續改善使用者體驗
• 管理和協同數位化中的各個領域，並將系統和流程落實到位以供團隊遵循（SOP）
• 管理所有社交媒體管道、活動（包括電子郵件），以維持引人入勝的受眾體驗並提高受眾滿意度。
  包括但不限於為公司和客戶規劃、開發、實施和管理整體數位行銷策略。
• 監控、研究和分析社群媒體趨勢、廣告收入和網路訪客數據，以提高社群媒體影響力和活動效果。
• 業務發展 – 根據總經理設定的 KPI 在客戶和新客戶中有機發展

要求

• 至少擁有傳播/行銷/媒體研究或同等學歷的認證。
• 至少 5 年數位媒體平台和/數位代理商相關工作經驗
• 擁有文案寫作、內容創作、客戶服務、數位分析、數位廣告購買和品牌行銷的經驗。
• 所需技能：管理各種社群媒體平台，例如 Facebook、Instagram、Twitter
• 能夠處理多項任務並與團隊成員有效溝通，以可靠地執行專案。
• 能夠獨立和團隊合作，並能夠在緊迫的期限內完成工作。
• 良好的英語口語和書寫能力以及馬來語。
• 良好的態度和在壓力下良好工作的能力是必須的。
• 必要時願意延長工作時間。

津貼和福利

• 員工股權
• 佣金和獎金
• 中心位置
• 事假
• 開放文化
• 個人發展機會

地點：遠端（最好是馬來西亞、吉隆坡/雪蘭莪，以防管理人員不在現場）

角色：
銷售營運經理將監督和加強銷售營運基礎設施。這個策略角色包括優化銷售流程、管理銷售數據以及使銷售團隊與我們的業務目標保持一致，以推動成功和收入成長。

職責：

• 制定並實施高效率的銷售流程和策略。
• 管理銷售分析以確保準確的預測、通路管理、銷售策略執行和報告。
• 與銷售團隊協調，使銷售策略和營運與業務目標保持一致。
• 開發和部署創造性的解決方案來追蹤銷售團隊的活動。
• 向高階管理層提供詳細的銷售報告和見解，突顯趨勢、成長機會和挑戰。
• 培訓和支援銷售代表和員工，以提高他們的產品知識和銷售技能。
• 與其他部門合作，確保採用一致的方法來擴展市場並提高客戶滿意度。
• 確保後續線索在預約後 30 天內得到適當的解決。
• 確保所有呼叫都能解決，維持高標準的客戶服務和營運效率。
• 準確管理財務交易日誌，以便向客戶開立帳單，並讓結算者準確收到佣金。
• 管理全職終結員的生產力，確保他們在非活動期間保持生產力。
• 確定額外的創收機會。
• 制定策略以盡量減少應收付款之間的差距。
• 分析銷售團隊的培訓需求，確定優勢和劣勢，從而相應地客製化培訓。
• 為每位客戶設定團隊目標，以提高績效和問責制。
• 為新銷售人員制定詳細的入職計劃，以確保平穩過渡並快速提高生產力。
• 管理客戶經理，確保客戶關係得到良好維護，並根據既定協議提前做好活動/行銷活動的準備。

結果：

• 提高營運效率並縮短銷售週期。
• 準確的銷售預測和有效的銷售通路管理。
• 提高銷售團隊的生產力和銷售目標的實現。
• 提高客戶滿意度和保留率。
• 高效率管理交易記錄，支援準確計費和及時佣金支付。
• 有效的培訓和入職培訓可以增強團隊能力並解決績效差距。
• 管理良好的客戶關係並成功執行活動和活動。

要求

• 擁有豐富的銷售營運經驗，最好是在銷售外包或代理環境中。
• 對銷售流程管理、創意問題解決和數據分析有深入的了解。
• 優秀的溝通和領導能力。
• 能夠跨部門進行策略性的協作。
• 高度關注細節並注重數據驅動的決策。

津貼和福利

• 員工股權
• 佣金和獎金
• 彈性的工作時間
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

主要責任：

• 客戶參與和需求評估：識別潛在客戶並了解他們的 IT 現代化需求。對現有應用程式進行徹底評估，以確定現代化領域。
• 解決方案提案和客製化解決方案：制定概述現代化策略的綜合提案。客製化解決方案以滿足特定客戶的需求，無論是遺留系統遷移還是雲端採用。
• 技術專長與產品知識：隨時了解最新的 IT 現代化解決方案和趨勢。與技術團隊合作，為客戶提供準確的指導。
• 成本估算與關係建立：為現代化計畫提供詳細的成本估算和投資報酬率預測。培養牢固的客戶關係，成為值得信賴的顧問。
• 競爭分析與談判：監控競爭對手並了解市場產品。談判合約並完成交易以滿足客戶需求。

要求

• 資訊科技或相關領域的文憑。
• 至少 2 年銷售經驗，最好是 ICT 領域的銷售經驗。
• 在 IT 應用現代化和行業最佳實踐方面具有強大的技術敏銳度
• 精通有效的銷售技巧，包括勘探、談判和客戶服務。
• 優秀的口頭和書面溝通能力，能夠清晰地傳達複雜的 IT 概念。
• 強大的解決問題的能力以及對不斷變化的技術和市場趨勢的適應能力。
• 了解客戶的行業和業務目標，以調整現代化解決方案。
• 基本的專案管理技能和有效的時間管理

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態和預警訊號，採取預防措施，避免 SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

工作職責：

• 直接向總部營運主管報告。
• 他/她將與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通技巧
• 優秀的領導能力、堅定的決心和個人誠信。

- 具競爭力的薪資待遇

工作職責：

• 直接向總部營運主管報告。
• 與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通能力
• 卓越的領導能力、堅定的決心和個人誠信

- 具競爭力的薪資待遇