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Job Brief
We are looking for a proactive and highly ambitious Client Management Specialist/Executive (Key Account) who will handle our client accounts. You will build and maintain a strong relationship with clients, be the lead point of contact for all key client matters, anticipate the client's needs, ensure targets for the client are met, and help the client to succeed. Reporting to Head of Gateway, as Client Management Specialist/Executive, your responsibilities also include overseeing client accounts, executing campaign plans, maintaining reports, and monitoring solution strategies.
Key Responsibilities:
Requirements:
Perks & Benefits
iStore iSend is an E-commerce Fulfillment provider with fully optimized warehouse management system designed to automate your online operations. Our system allows sellers to increase their market entry and expand into new omni-channel.
As pioneers in the e-Fulfillment market, iStore iSend ensures the most secure warehouses, packing services, delivery, and order tracking features. Whatever you need, we’re here to do the heavy lifting for you.
iStore iSend grown alongside Southeast Asia’s and constantly growing e-marketplaces. From the beginning, we’ve offered Gateway – Enabler services for brands and retailers. Our services include online store setup, onboarding brands to online marketplaces, store management, marketing and growth campaign management, product listings, and customer services.
職位簡介
我們正在尋找一位積極主動且雄心勃勃的客戶管理專家/執行官(大客戶)來處理我們的客戶帳戶。您將與客戶建立並維持牢固的關係,成為所有關鍵客戶事務的主要聯絡人,預測客戶的需求,確保滿足客戶的目標,並幫助客戶取得成功。作為客戶管理專家/執行官,您向 Gateway 主管匯報,您的職責還包括監督客戶帳戶、執行活動計劃、維護報告和監控解決方案策略。
主要責任:
要求:
津貼和福利
iStore iSend is an E-commerce Fulfillment provider with fully optimized warehouse management system designed to automate your online operations. Our system allows sellers to increase their market entry and expand into new omni-channel.
As pioneers in the e-Fulfillment market, iStore iSend ensures the most secure warehouses, packing services, delivery, and order tracking features. Whatever you need, we’re here to do the heavy lifting for you.
iStore iSend grown alongside Southeast Asia’s and constantly growing e-marketplaces. From the beginning, we’ve offered Gateway – Enabler services for brands and retailers. Our services include online store setup, onboarding brands to online marketplaces, store management, marketing and growth campaign management, product listings, and customer services.
ERM Malaysia is looking for Interns who are inquisitive, inspired, and keen to challenge the status quo to address the sustainability challenges facing businesses around the world. If you are looking to work in a company that is leading the change, this is the right place for you!
ERM is in “the business of sustainability” – enabling global sustainability through business consulting. We offer a career path and training that supports both your technical and consulting development. Our clients operate in complex sectors such as Oil & Gas, Mining, Chemicals, Power and Technology, Manufacturing and Construction amongst many others and many faces challenging issues such as sustainability and climate change, managing environmental and social impacts, human rights and increasingly how to digitize their EHS data to drive more robust business decision making.
If you are motivated and up for the challenge, we have vacancies in our Malaysia office. Apply to us now!
An internship at ERM will provide you with:
A company with core values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.
An entrepreneurial and performance driven culture; allowing you the ability to craft your future career.
Immediate opportunities to work on large, complex, long-term projects which make impacts at the local, national and global levels.
Engagement with a strong global technical network enabling you to work and learn alongside leading industry professionals.
A company with a solid reputation and strong client focus, working with clients in emerging and established markets creating sustainable plans to deliver growth.
Who you are:
An under-graduate undertaking a final year of studies in the field of Environmental Science, Environmental Engineering, Chemical Engineering, Civil Engineering, Marine Biology, Ecology, or similar (Air, Noise etc) from a reputable university
Those seeking a 3-6 months of internship
Exceptional verbal and written communication skills
A proven ability to multi-task
Exceptional organizational skills
A “can do” attitude
Ability to use Microsoft applications (e.g. Word, Excel, PowerPoint)
Strong report writing skills
Ability to take direction and to work as part of multi-disciplinary teams
Solid oral communication skills (including the ability to deliver presentations)
Excellent analytical and critical thinking skills
Who We Are:
As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.
ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.
Thank you for your interest in ERM.
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