Total 75 information technology job vacancies in Engineering category in The United States of America

Job Highlights

• Immediate vacancy available
• Canadian invested company
• Location : Klang, Selangor; Sabah; Sarawak
• Wastewater treatment, bioenergy, waste management and resource utilization industries, a sun-rising business
• Passionate, energetic and innovative work culture
• Outstanding career growth & development opportunities

 

Job Description 

The Technology and Innovation Engineer is an application developer that receives requirements from Management and Sector Leads and develops solutions per requirements. This role assists in driving proficiency within the team, assures best practices are followed, and supports the delivery of quality solutions in wastewater treatment, biogas and waste management industries. 

• To conduct market research to stay up to date with industry trends and customer needs.
• To identify and pursue new business opportunities through prospecting, cold calling, networking, and visitations.
• Meets clients or potential clients to understand their pain points and / or needs and identifies opportunities for innovation.
• To build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Reviews and evaluates new technologies that may be beneficial to current and upcoming project work
• Participates in the technical design review process to ensure high quality technical designs
• Designs solutions on an enterprise level with medium level of guidance
• To conduct product presentations and provide consultants to potential clients.
• Assures best practices are defined and followed
• Works in laboratory for R&D work
• Works at project job sites
• Performs and supports other duties and responsibilities of team members as required
• Adheres to all safety and health rules and regulations associated with this position and as directed by supervisor
• Travels within Malaysia and overseas
• May perform other duties and responsibilities as assigned.

 

Requirements

• A bachelor’s degree in Chemical Engineering / Mechanical Engineering / Mechatronics Engineering / Civil Engineering or its equivalent
• Possess a minimum of 3 years experience in the industry of Wastewater Treatment / Biogas / Waste Management / Resource Utilization or other related industries
• Freshly graduate students are also encouraged to apply for this position
• Proficient in MS Office (Word, Excel, Power Point and Outlook), knowledge of AutoCAD Software is an advantage.
• Great team player
• Be willing to take up challenges and multi-tasking jobs
• Fast learner, hardworking, pro-active, independent, self-driven and self-motivated
• Feel comfortable to travel within Malaysia and overseas
• Experience dealing with palm oil mills, livestock farms, agriculture and / or aquaculture farms is an advantage.

 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal development opportunities

Job Highlights

• Immediate vacancy available
• Canadian invested company
• Location : Klang, Selangor; Sabah; Sarawak
• Wastewater treatment, bioenergy, waste management and resource utilization industries, a sun-rising business
• Passionate, energetic and innovative work culture
• Outstanding career growth & development opportunities

 

Job Description 

The Technology and Innovation Engineer is an application developer that receives requirements from Management and Sector Leads and develops solutions per requirements. This role assists in driving proficiency within the team, assures best practices are followed, and supports the delivery of quality solutions in wastewater treatment, biogas and waste management industries. 

• To conduct market research to stay up to date with industry trends and customer needs.
• To identify and pursue new business opportunities through prospecting, cold calling, networking, and visitations.
• Meets clients or potential clients to understand their pain points and / or needs and identifies opportunities for innovation.
• To build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Reviews and evaluates new technologies that may be beneficial to current and upcoming project work
• Participates in the technical design review process to ensure high quality technical designs
• Designs solutions on an enterprise level with medium level of guidance
• To conduct product presentations and provide consultants to potential clients.
• Assures best practices are defined and followed
• Works in laboratory for R&D work
• Works at project job sites
• Performs and supports other duties and responsibilities of team members as required
• Adheres to all safety and health rules and regulations associated with this position and as directed by supervisor
• Travels within Malaysia and overseas
• May perform other duties and responsibilities as assigned.

 

Requirements

• A bachelor’s degree in Chemical Engineering / Mechanical Engineering / Mechatronics Engineering / Civil Engineering or its equivalent
• Possess a minimum of 3 years experience in the industry of Wastewater Treatment / Biogas / Waste Management / Resource Utilization or other related industries
• Freshly graduate students are also encouraged to apply for this position
• Proficient in MS Office (Word, Excel, Power Point and Outlook), knowledge of AutoCAD Software is an advantage.
• Great team player
• Be willing to take up challenges and multi-tasking jobs
• Fast learner, hardworking, pro-active, independent, self-driven and self-motivated
• Feel comfortable to travel within Malaysia and overseas
• Experience dealing with palm oil mills, livestock farms, agriculture and / or aquaculture farms is an advantage.

 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal development opportunities

Job Highlights

• Immediate vacancy available
• Canadian invested company
• Location : Klang, Selangor; Sabah; Sarawak
• Wastewater treatment, bioenergy, waste management and resource utilization industries, a sun-rising business
• Passionate, energetic and innovative work culture
• Outstanding career growth & development opportunities

 

Job Description 

The Technology and Innovation Engineer is an application developer that receives requirements from Management and Sector Leads and develops solutions per requirements. This role assists in driving proficiency within the team, assures best practices are followed, and supports the delivery of quality solutions in wastewater treatment, biogas and waste management industries. 

• To conduct market research to stay up to date with industry trends and customer needs.
• To identify and pursue new business opportunities through prospecting, cold calling, networking, and visitations.
• Meets clients or potential clients to understand their pain points and / or needs and identifies opportunities for innovation.
• To build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Reviews and evaluates new technologies that may be beneficial to current and upcoming project work
• Participates in the technical design review process to ensure high quality technical designs
• Designs solutions on an enterprise level with medium level of guidance
• To conduct product presentations and provide consultants to potential clients.
• Assures best practices are defined and followed
• Works in laboratory for R&D work
• Works at project job sites
• Performs and supports other duties and responsibilities of team members as required
• Adheres to all safety and health rules and regulations associated with this position and as directed by supervisor
• Travels within Malaysia and overseas
• May perform other duties and responsibilities as assigned.

 

Requirements

• A bachelor’s degree in Chemical Engineering / Mechanical Engineering / Mechatronics Engineering / Civil Engineering or its equivalent
• Possess a minimum of 3 years experience in the industry of Wastewater Treatment / Biogas / Waste Management / Resource Utilization or other related industries
• Freshly graduate students are also encouraged to apply for this position
• Proficient in MS Office (Word, Excel, Power Point and Outlook), knowledge of AutoCAD Software is an advantage.
• Great team player
• Be willing to take up challenges and multi-tasking jobs
• Fast learner, hardworking, pro-active, independent, self-driven and self-motivated
• Feel comfortable to travel within Malaysia and overseas
• Experience dealing with palm oil mills, livestock farms, agriculture and / or aquaculture farms is an advantage.

 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal development opportunities

工作職責：

• 參與CCTV、卡門禁系統、智慧警報監控系統等安全系統的準備安裝、組裝、調試和故障排除。
• 參與內部和第三方安全產品的測試。
• 附加優勢：光纖到府（FTTH）、公共廣播（PA）系統、SMATV系統和對講系統的知識
• 幫助客戶解決技術問題。
• 參與安全產品的服務。
• 向各自的主管報告服務和維修狀態。
• 協助準備並向各自的主管提交各種技術報告。
• 為客戶提供系統或產品培訓

要求：

• 所需技能：Microsoft Office、ELV 系統、ICT 和電腦的技術知識是額外優勢。
• 分析思考和良好的自律
• 能夠在沒有太多監督的情況下獨立工作。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 開放文化
• 個人發展機會

Job Responsibilities:

• To involve in preparing installation, assembling, commissioning & troubleshooting of security systems such as CCTV, Card Access System, intelligent alarm monitoring systems and etc.
• To involve in testing of in-house as well as 3rd party security products.
• Added Advantages : Knowledge in Fiber To The Home(FTTH), Public Address(PA) System, SMATV System and Intercom System
• To help customers to solve technical issues.
• To involve in servicing of security products.
• To report service & repair status to their respective supervisor.
• To assist in preparation & submission of various technical reports to their respective supervisor.
• To provide system or product training to the customers 

 

Requirement:

• Required Skill(s): Microsoft Office, Technical Knowledge in ELV Systems, ,ICT and computer is an added advantage.
• Analytical thinking and Good Self Discipline
• Ability to work independently without much supervision.

 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture
• Personal development opportunities

JOB RESPONSIBILITY

1.      Supervise daily IETS operation and performance.

2.      Perform daily and weekly water testing.

3.      Monitor chemicals and optimize the chemical treatment in IETS and equipment inventory.

4.      Conduct performance monitoring of IETS.

5.      Report and investigate any abnormality arising from IETS.

6.      Monitor and improve working instruction for IETS.

7.      Train internal staff for pH meter calibration, chemical dosing, troubleshooting and also safety when dealing with chemicals, safety at the workplace, schedule and any independent skills to make sure they can run the plant independently.

8.      Record daily and monthly chemical consumption.

9.      Troubleshoot IETS operation and maintenance of IETS equipment.

10.   To coordinate with 3rd party Lab for weekly effluent analysis.

11.   To conduct on-the-job training for operators on daily IETS operation and chemical preparation.

12.   To assist in scheduled waste management and disposal.

13.   Any other tasks assigned by the superior.

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal development opportunities

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

描述

我們正在尋找注重細節、可靠的技術人員加入我們不斷成長的團隊。技術人員的職責包括解決問題、完成任務、改進現有系統以及修理或更換故障的設備。您應該與其他專業人士合作，並能夠盡可能提出有用的建議。

作為一名成功的技術人員，您應該表現出強烈的自律和熱情。傑出的技術人員擁有豐富的行業知識和高超的積極傾聽技巧。

職責：

• 安裝、分析、檢查和排除設備故障。
• 運行測試並解釋結果以提出有效的建議。
• 修理或更換故障的設備。
• 在開始工作之前提供時間和材料成本估算。
• 隨時了解您所在領域的進展並根據需要參加研討會。

要求：

• 電氣/電子/機械高中文憑。
• 作為技術人員的經驗。
• 駕駛執照。
• 能夠簡單、清楚地解釋問題。
• 能夠理解口頭和書面指示。
• 能夠遵守健康和安全法規。

津貼和福利

• 員工股權
• 開放文化
• 個人發展機會

好處

• EPF 和 SOCSO。
• 有競爭力的薪資和佣金結構。
• 醫療索賠。
• 汽車維修索賠。

Description

We are searching for a detail-oriented, dependable technician to join our growing team. The technician's responsibilities include troubleshooting problem, completing tasks, improving existing systems, and repairing or replacing faulty devices. You should collaborate with other professionals and be able to make useful recommendations wherever possible.

To be successful as a technician, you should demonstrate strong self-discipline and a passion. Oustanding technicians possess sound knowledge of their trade and superb active listening skills.

Responsibilities:

• Installing, analyzing, inspecting and troubleshooting devices.
• Running tests and interpreting results to make effective recommendations.
• Repairing or replacing faulty devices.
• Providing time and material cost estimates before starting a job.
• Keeping abreast of advancements in your field and attending workshops as required.

Requirements:

• High school diploma in electrical / electronic / mechanical.
• Experience as a technician.
• A driver's license.
• Ability to explain problems simply and clearly.
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities

Benefits

• EPF and SOCSO.
• Competitive salary and commission structure.
• Medical claim.
• Car maintenance claim.

 

公司簡介

4ASICs Technology Sdn Bhd – 成立於 2016 年 9 月 1 日 – 為採用領先亞微米 CMOS 技術實現的 ASIC 提供一流的模擬物理佈局 ASIC 設計，適用於射頻、移動、醫療、音頻等領域的廣泛應用。 、IOT -（物聯網）和5G空間。

4ASIC 在檳城 (Sains@USM) 開展業務，並使用世界領先的行業標準 EDA（電子設計自動化）工具進行工作。我們不斷發展我們的團隊，我們提供靈活的工作環境，我們主要與國際（歐洲和北美）客戶合作。

工作亮點

• 混合工作環境
• 第13個月薪資（保證獎金）
• 有機會前往歐洲並與國際團隊合作

職位描述

我們成立於2016年，為各行業提供一流的類比實體佈局設計解決方案，包括射頻、行動、醫療、音訊、物聯網和5G。我們的團隊使用尖端的亞微米 CMOS 技術和世界級的 EDA 工具，為國際客戶提供卓越的服務。

為了配合我們的業務成長，我們正在尋找充滿熱情和活力的模擬客製化佈局工程師加入我們的大家庭。在這個令人興奮的角色中，您將與多元化的國際設計工程師團隊合作，研究前沿的工藝技術，以提供乾淨且高品質的佈局。

我們需要你做什麼？

• 您將負責根據原理圖在最先進的深亞微米製程技術節點上建立模擬和混合訊號自訂物理佈局圖稿。
• 您將與各種技術密切合作，包括來自各個鑄造廠的成熟且先進的製程節點。
• 您將負責利用廣泛的 EDA 工具和佈局驗證軟體來執行實體組裝和佈局驗證。

您將執行單元、區塊和晶片級佈局規劃、裝置佈局、匹配和佈線、佈局驗證（包括運行 LVS、DRC、ANT、DFM 和 PEX），並在特定專案時間表內提供簡潔的佈局設計。

為了成功擔任這個角色，我們需要您具備：

• 至少擁有電機/電子工程或任何相關領域的學士學位。
• 至少三 (3) 年 VLSI 物理設計（客製化佈局）經驗
• 具備解決驗證錯誤的技能（ANT、DRC、LVS、EMIR、PEX）。
• 熟悉業界標準模擬、混合訊號自訂實體佈局和 EDA 工具。
• 對高速、低雜訊和低功耗類比佈局技術等電路設計工程要求有深入的了解。
• 英語能力很強，因為該職位要求候選人與國際客戶聯絡。

新增優勢：

• 在佈局規劃、FinFet 製程、類比/混合訊號/RF 客製化佈局技術、訊號完整性和 IR drop/EM 分析方面擁有經過驗證的實務經驗。
• 具有在深亞微米製程技術節點中實施佈局和物理驗證電路變化的經驗。
• 對實體、電氣和 DFM 規則、CMOS 設計規則和 ESD 規則有深入的了解。
• 熟悉 UNIX/Linux 和腳本語言（例如 TCL、c-shell、Perl）以及 EDA 工具或方法。

我們為您提供什麼來回報您的技能和辛勤工作：

• 加入我們，享受極大的工作彈性，因為我們提供混合工作模式：每週在辦公室工作 3 天，在家工作 2 天！
• 我們在年底提供合約獎金或第 13 個月的薪資，以表達我們對您對我們組織的承諾和信任的感謝。
• 我們高度讚賞您的辛勤工作和對公司的奉獻。作為獎勵，我們根據個人和公司績效提供有吸引力的獎金，例如年終獎金、績效獎金和感謝獎金。
• 我們提供各種津貼，如停車、上網、膳食和商務旅遊津貼，以滿足您的需求。
• 我們關心您的健康和福祉。因此，我們會在時機成熟時提供醫療和住院保險。
• 團隊合作成就夢想－我們不時舉辦團隊聯誼活動，以增強團隊精神。

津貼和福利

• 不錯的獎金
• 津貼（旅費、交通費等）
• 混合工作模式
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 海外旅行機會（歐洲）

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Company Overview

4ASICs Technology Sdn Bhd – founded September 1st 2016 – offer Best-in-Class Analog Physical Layout ASIC Design for ASICs implemented in leading edge sub-micron CMOS Technology for a broad range of applications in the RF, mobil-, medical-, audio-, IOT- (Internet of Things) and 5G space.

4ASICs have its operation in Penang (Sains@USM) and work using World Leading Industry Standard EDA (Electronic Design Automation) Tools. We continue to grow our team, we offer flexible working environment and we work mainly with International (Europe and North America) customers.

Job Highlights

• Hybrid Working Environment
• 13th Month Salary (guaranteed bonus)
• Opportunity to travel to Europe and work with international team

Job Description

Established in 2016, we have provided top-notch Analog Physical Layout Design solutions for various industries, including RF, mobile, medical, audio, IOT, and 5G. Using cutting-edge sub-micron CMOS technology and world-class EDA tools, our team delivers exceptional services to international clients. 

In line with our business growth, we are looking for passionate and energetic Analog Custom Layout Engineer to join our big family. In this exciting role, you will collaborate with a diverse and international group of design engineers on the leading-edge process technologies to deliver a clean and high-quality layout. 

What do we need you to do? 

• You will be responsible for constructing analog and mix signal custom physical layout artwork on state-of-art deep sub-micron process technology nodes from the schematic.  
• You will be working closely with a wide range of technologies, including mature and advanced process nodes from various foundries. 
• You will be responsible for utilizing extensive EDA tools and layout verification software to perform physical assembly and layout verification. 

You will be performing cell, block, and chip level floor planning, device placement, matching, and routing, layout verification (including running LVS, DRC, ANT, DFM, and PEX), and delivering clean layout designs within the specific project timeline. 
 
To succeed in this role, we will need you to have: 

• Minimum bachelor’s degree in Electrical/Electronic Engineering or any related fields. 
• At least three (3) years of experience in VLSI Physical Design (Custom Layout) 
• Possess skills in solving verification errors (ANT, DRC, LVS, EMIR, PEX). 
• Familiarity with industry standard analog, mix signal custom physical layout, and EDA tools. 
• Excellent understanding of circuit design engineering requirements such as high-speed, low-noise, and low-power analog layout techniques. 
• Strong proficiency in English, as the role requires the candidate to liaise with international customers. 

Location : 

• Kuala Lumpur & Penang.

Added advantage to have : 

• Hands-on experience with a proven track record in floor planning, FinFet processes, analog/mix signal/RF custom layout techniques, signal integrity, and IR drop/EM analysis. 
• Experience in the implementation of circuit changes in layout and physical verification in deep sub-micron process technology nodes. 
• Solid understanding of physical, electrical, and DFM rules, CMOS design rules, and ESD rules.  
• Good knowledge of UNIX/Linux and scripting languages (e.g., TCL, c-shell, Perl) and EDA tools or methodology. 

What are we providing to you in return of your skills and hard work : 

• Enjoy great working flexibility when you join us as we offer hybrid working mode: work 3 days a week at office, and 2 days at home! 
• We offer a contractual bonus or a 13th-month salary end of the year to express our appreciation for your commitment and trust in our organization.
• We highly appreciate your hard work and dedication to the company. As a reward, we offer attractive bonuses such as year-end, performance, and appreciation bonus based on both individual and company performance.
• We provide miscellaneous allowances such as parking, internet, meal, and business travel allowance to support your needs. 
• We care about your health and wellbeing. Thus, we provide medical and hospitalization coverage when the time comes.
• Teamwork makes the dream work - We have team bonding activities from time to time to boost team spirit.  

Perks & Benefits

• Good bonuses 
• Allowance (travel stipends, transportation, etc.)
• Hybrid working model
• Flexible working hours
• Casual dress code
• Medical insurance
• Oversea travel opportunity (Europe)

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。

職責：

• 技術援助：為遇到 POS 系統問題的客戶提供技術支援和協助。這包括解決硬體和軟體問題、診斷技術問題以及提供解決方案。
• 客戶溝通：與客戶進行有效溝通，了解他們的技術問題並提供清晰的解釋和說明。在解決客戶詢問和問題時保持專業和禮貌的舉止。
• 問題解決：努力識別和解決與 POS 系統相關的技術問題。利用解決問題的技能和技術知識提供及時的解決方案並確保對客戶營運的干擾最小化。
• 文件：維護客戶互動、報告的技術問題和提供的解決方案的詳細記錄。記錄故障排除步驟和解決方案以供將來參考並促進技術支援團隊內的知識共享。
• 系統配置：協助客戶進行POS系統的配置和設置，包括軟體安裝、設備整合和網路配置。確保正確配置 POS 系統以滿足每個客戶的特定要求。
• 培訓和教育：為客戶提供如何有效使用 POS 系統的培訓和指導。舉辦培訓課程、創建教學材料並提供持續支持，以確保客戶熟練使用 POS 系統的特性和功能。
• 協作：與內部技術團隊（包括軟體開發人員、硬體工程師和品質保證人員）密切協作，將複雜的技術問題升級並協調努力，以高效解決客戶問題。
• 持續改進：隨時了解 POS 系統的產業趨勢、新技術和進步。透過培訓、自學和參加專業發展活動不斷提高技術知識和技能。
• 客戶滿意度：透過提供卓越的技術支援並確保及時有效地滿足客戶需求，努力超越客戶的期望。監控客戶滿意度並採取積極措施解決客戶提出的任何問題或疑慮。
  品質保證：參與品質保證活動，確保 POS 系統的可靠性、性能和安全性。對軟體更新、修補程式和新版本進行測試和驗證，以驗證相容性和穩定性。

總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 獎勵系統

工作亮點

• 立即有空缺
• 加拿大投資公司
• 地點：巴生、雪蘭莪；沙巴；砂拉越
• 污水處理、生質能源、廢棄物管理及資源利用產業，朝陽產業
• 充滿熱情、充滿活力、創新的工作文化
• 傑出的職涯成長與發展機會

職位描述

技術和創新工程師是一名應用程式開發人員，負責接收管理層和部門領導的要求並根據要求開發解決方案。該角色有助於提高團隊的熟練程度，確保遵循最佳實踐，並支持在廢水處理、沼氣和廢物管理行業中提供優質解決方案。

• 進行市場研究，以了解最新的行業趨勢和客戶需求。
• 透過勘探、推銷電話、網路和拜訪來識別和尋求新的商機。
• 與客戶或潛在客戶會面，了解他們的痛點和/或需求，並識別創新機會。
• 與現有客戶建立並維持牢固的關係，確保客戶滿意度和回頭客。
• 審查和評估可能有益於當前和即將到來的專案工作的新技術
• 參與技術設計評審過程，確保高品質的技術設計
• 在企業層級設計具有中等指導水準的解決方案
• 進行產品展示並向潛在客戶提供顧問。
• 確保定義並遵循最佳實踐
• 在實驗室從事研發工作
• 在專案工地工作
• 根據需要履行和支援團隊成員的其他職責和責任
• 遵守與該職位相關的所有安全和健康規則和規定並按照主管的指示
• 馬來西亞境內和海外旅行
• 可以履行指定的其他職責和責任。

要求

• 化學工程/機械工程/機電工程/土木工程學士或同等學歷
• 在廢水處理/沼氣/廢棄物管理/資源利用或其他相關產業擁有至少3年經驗
• 也鼓勵應屆畢業生申請該職位
• 精通 MS Office（Word、Excel、Power Point 和 Outlook），了解 AutoCAD 軟體者優先。
• 優秀的團隊合作者
• 願意接受挑戰和多任務工作
• 學習能力強、勤奮、積極、獨立、自我驅動、自我激勵
• 輕鬆在馬來西亞境內和海外旅行
• 有與棕櫚油廠、畜牧場、農業和/或水產養殖場打交道的經驗者優先。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人發展機會

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Nomura's IT department provides technology solutions to support the company's business activities. The team works closely with senior leadership, business units, and stakeholders to develop and implement effective IT strategies, providing guidance on technology selection and implementation while ensuring system reliability, security, and scalability. Nomura's IT team specializes in software development, infrastructure management, cybersecurity, and data analytics and is known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's IT department is well-positioned to continue driving growth and success in the financial industry.

Job/Group Overview:
The Group Infrastructure Services (GIS) department is responsible for the implementation, deployment and support of technology infrastructure services including private and public cloud, desktops, messaging and collaboration tools, voice communications, mobile, multimedia, data centers and networks across Nomura Group companies.
Within GIS, the Workspace Services team is looking for a Collaboration and Messaging Services technical support engineer who will provide Asia-wide coverage of a rich product set on behalf of our internal client base of over 25,000 people.
Reporting to the Singapore-based VP in charge of Collaboration and Messaging Services, this role includes detailed planning and execution of new product deployments, version upgrades, security enhancements and the decommission of obsolete components. There will also be day to day support responsibilities in the event of service interrupting incidents or end user requests requiring human intervention. The global Collaboration and Messaging team employs a follow-the-sun coverage model, and team members share on-call and weekend support responsibilities on a rotating basis to cater individual work/life balance.

Responsibilities:

Covering a product set used by everyone across the organization, project demands and support “hot spots” will continuously evolve and the responsibilities of this role will adapt accordingly. Examples of tasks performed by this team include:

• Provide direct support to a large internal user base on a variety of communication channels
• Support infrastructure components of Microsoft Exchange email (on-premise and Online/cloud-based), MobileIron, RightFax, Microsoft Teams, Veritas Enterprise Vault archiving, Proofpoint SMTP Infra, and more
• Manage related server and appliance infrastructure of the above products
• Interact with local and global team members, across other product teams and external vendors to understand and delivery industry best-of-breed collaboration and messaging solutions
• Design and manage enterprise-scale migrations for platform upgrades or changes, e.g. on-premise to cloud-based mailboxes
• Plan and execute production environment changes to maintain the integrity of the plant
• Own day to day incident management from communication and technical standpoints, and follow up with root cause analysis / problem management closure
• Enhance the monitoring and maintenance toolsets using scripting and other automation tools
• Provide rotational weekend and on-call support

Requirement :
A successful applicant for this position will have experience supporting collaboration and messaging products in an enterprise environment, be a strong communicator in English, enjoy solving complex technical problems, and have an end-user client focused mindset.

Mandatory Skills:

• 5 to 8 years in collaboration and messaging related roles in a global organisation
• Confident supporting global platforms across multiple geographies and time zones
• Practical experience with formal change, incident and problem management processes
• Comfortable communicating with end users, global team members, and senior stakeholders such as business planning departments and IT management
• Solid knowledge of Active Directory concepts, Exchange and SMTP mail routing, enterprise mobile device management frameworks, Microsoft Teams
• Strong troubleshooting and problem solving acumen
• Skilled with PowerShell scripting and other automation methodologies
• Able to self-manage priorities and proactively see tasks through to completion on a fast changing landscape

Preferred:

• Experience managing Microsoft 365 tenant hosted services including Exchange, Proofpoint SMTP Infra and Sharepoint Online, Teams and OneDrive
• Familiar with enterprise infrastructure technologies such as SAN storage, LAN/MAN/WAN networks, DNS, Windows Server, Linux Server
• ITIL certification, knowledge of ITIL service management tools e.g. ServiceNow
• Familiar with collaboration tools such as Confluence, Jira, Teams, Sharepoint

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5833

An end user computing engineer maintaining hardware and fixing technical problems as quickly as possible. At this role level, you will: Provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident managers and problem managers to investigate and resolve Coach associates and share knowledge with team colleagues Asset and configuration management Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas Verify the location and state of assets, supporting the full IT Asset Management lifecycle (from request through to retirement) Change management Implement simple changes based on requests for change Apply change control procedures. Continual service improvement Implement policies and proposes process optimisation, and contributes to the implementation of proposed solutions Support specific activities to improve processes Spot or identify obvious deficiencies Financial management Personal duty of care in relation to IT equipment, resources and authoriser for small payments Incident management Identify and register incidents, gathering the required information and allocating it to the appropriate channel Ownership and initiative Own an issue until a new owner has been found or the problem has been mitigated or resolved Problem management Investigate problems in systems, processes and services, with an understanding of the level of a problem (for example, strategic, tactical or operational) Contribute to the implementation of remedies and preventative measures Service focus Take inputs and establish coherent frameworks that work Service reporting Ensure the service management platform is up-to-date at all times with Customer Service activities Collate data from repositories and provide basic reporting Technical specialism Assist in technical support activities and carry out agreed or routine maintenance and administration tasks Technical understanding Show an awareness of the relevant subject matter and a high-level understanding of what it involves, in the following domains: o End User Computing o Print o Mobile o Collaboration Services Testing Correctly execute test scripts under supervision Understand the role of testing and how it works User focus Identify and engage with users or stakeholders to collate user needs evidence Understand and define research that fits user needs Use quantitative and qualitative data about users to turn user focus into outcomes Other Duties: Participate in the on-call service Occasional work may be required outside of core business hours to support major projects / programme.