Total 2 communications executive job vacancies in Customer Service category in Malaysia Ulu Kelang

Job Highlights

• Competitive salary and attractive commission
• Work in a dynamic and creative environment
• Training, mentoring and advancement in a fast growing company

Job Description

As a Customer Service Executive, you will be responsible for delivering exceptional service to our customers, sharing expert product knowledge and driving sales with enthusiasm and professionalism.

You will greet and assist our customers visiting the showroom, addressing their needs and preferences.

You will also manage and maintain a clean and organized showroom to enhance the shopping experience.

You will provide support via the hotline, including responding to messages, addressing customer questions or concerns, providing estimates based on their specific needs and requirements and scheduling site visits for customers.

You will attend to the client requests for servicing and coordinate the scheduling with our service team.

In addition, you will maintain records on the Customer Relationship Management (CRM) platform, ensuring accurate documentation.

What will the Right Person look like?

• Applicants with a Diploma/Degree in Business or related field, with a proven experience in retail sales or customer service related roles are welcome to apply.
• You can commit to work on Saturdays / Sundays.
• You have a passion for excellent customer service and sharing our products with the customers.
• You have excellent communication and interpersonal skills.
• You have a strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.

Job Title

Customer Service Executive at Bukit Timah Branch

Job Description & Requirements

Job Scope:

- Handle Day-To-Day Business Operations of An Education Agency

- Attend to orders via online forms or phonecalls

- Coordinate and arrange 1st tuition lesson for clients

- Follow up with administrative support and payment status

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Able to communicate in Basic Chinese at times

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum 1 Year

- University Fresh Graduates are welcome, no experience required

Working Hours:

- 3 Weekdays, 2 Weekends, 8.30am - 6.30pm

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Great and Enjoyable Company Culture

- 3 - 5 min walk from MRT

Application:

- Submit an e-mail application with Resume/CV to

hr@benjaminmaths.com with Email Title "Full-Time Job Application"

- Please ensure to include the following in Email and attached documents:

1. Suitable Profile Picture

2. Basic Personal Details (Name, Age, Mobile Number, Gender, Race, Highest Educational Qualifications)

3. Previous Working Experience

4. Personal Strengths / Selling Points

5. Ability to Commit To The Job

6. Expected Salary & Last Drawn Salary