Total 2 branch manager job vacancies in Manufacturing / Production category in The United States of America

What you'll do:

As a Product Client Manager, you will play a pivotal role in maintaining strong client relationships within the financial services sector. You will be responsible for understanding client requirements, recording new requests or changes, and bringing them back for internal discussion and evaluation. Your ability to design workflows, implement solutions, and perform comprehensive testing will be crucial in this role. You will also need to understand various workstreams in private equity, including the nuances of different fund structures. This role requires close collaboration with IT and Business SMEs to ensure successful testing and implementation of work streams.

• Engage with clients to understand their requirements and record any new requests or changes
• Collaborate with internal IT and operations teams to evaluate new requests
• Assess the feasibility of client requests and manage their expectations accordingly
• Design workflows, implement solutions, and perform testing to ensure all scenarios are covered
• Work closely with IT and Business Subject Matter Experts (SMEs) to complete testing and implementation of work streams
• Understand various workstreams in private equity, including the differences in various fund structures and unique requirements

What you bring:

The ideal candidate for the Product Client Manager role brings extensive experience from a financial services firm. You possess deep knowledge of Private Equity business including Fund of Funds (FoF), Loans, Direct Investments. Your ability to understand client requirements coupled with her expertise in managing client expectations sets you apart. You have hands-on experience in workflow design, solution implementation, testing planning, execution, and issue resolution. Your strong interpersonal skills enable her to collaborate effectively with IT and Business SMEs.

• Proven experience in a financial services firm is essential
• Knowledge of Private Equity (FoF, Loan, Direct investment) business is required
• Ability to understand client requirements and manage their expectations effectively
• Experience in workflow design, solution implementation, and testing planning is necessary
• Strong interpersonal skills for working with IT & Business SMEs
• Ability to resolve issues by collaborating with relevant teams

What sets this company apart:

Our client is a leading financial services firm known for its inclusive and collaborative work environment. They value diversity and believe in fostering an atmosphere where everyone feels valued and included. They offer a hybrid work arrangement, providing their employees with the flexibility to balance their professional and personal lives. Their commitment to employee growth and development makes them an employer of choice in the industry.

What's next:
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Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities: Lead partner with GWO Centres of Excellence, supporting the global operations model, building a strong network across GWO and multiple departments within the firm such as Product Control, Compliance, Audit and Technology. Works directly with Singapore Operations team to ensure any operation issues are addressed locally. Gatekeeper for communication between KYC/static data teams and Corporate Loans/Treasury for new and existing Clients, supporting on-boarding and settlement processes. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Partners with technology & product development on business initiatives to enhance client experience or mitigate risk. Analyses and improves processes and procedures with an eye for reducing risk and eliminating repetitive effort. Understands the business needs to assist in the implementation of a sound operational structure in Hong Kong that optimises resources, knowledge, and experience in servicing customers. Oversees end to end process of deposit, withdrawal and safe keep of physical certificates on behalf of clients. This includes monthly reconciliation, processing of stamp duty payment and any registrar related activities. Coordinates any local specific regulatory, audit or business requirements with responsible stakeholders. Other ad-hoc duties as assigned including in Finance and Administration teams. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Requirements: Education: Post-secondary degree in finance related discipline. Minimum of 5 year's experience in an operations role at a Financial Institution Strong written and verbal communication skills Fluent in English and Cantonese Strong organisational skills Strong decision making and problem solving skills Ability to take initiative and work independently Knowledge of Microsoft systems: Word, Excel, Access and PowerPoint