Total 35 accounts executive job vacancies in Information Technology category in D14 Geylang, Eunos

The Job

This role is responsible to overseeing the Case Management and Afterlife Memorial Service and for our elderly members.

Responsibilities

Afterlife Memorial Service

• Possess a good understanding of the Charity's programmes and services.
• Handle the collection, cremation and burial of the deceased with the help of the external Funeral Director.
• Create, maintain, and update accurate cases files and database of the Afterlife Memorial Service (AMS) members.
• Handle AMS Hotline and follow up with cases reported from the Hotline.
• Gather and prepare supporting documents for government agencies submissions.
• Prepare monthly reports pretaining to AMS cases.
• Require to be on standby for case activation on weekends and night.
• Adhoc assistance in the Charity's events.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At lease 2 years of relevant experience.
• Mature, independent and compassion in eldercare.
• Good understanding of Social Service and VWO settings.
• Proficientcy in relevant software applications for documentation and reporting.
• Must possess own vehicle. Transport allowance will be provided.
• Good command of spoken and written English and Chinese.

Job Description

· Grow and develop existing accounts

· Gather market trend and competitor’s information.

· Conduct market research, monitoring business environment, trend and sales performance.

· Attend to sales enquiries, sales support and site related matters.

· Customer visits at their work place / office. Showcase Products & Technical Information.

· Establish and maintain good relations with clients through active follow-up and regular sales visits.

· Increase product and brand awareness in the market.

· Planning and implementation of marketing strategies.

· Identify potential opportunities & develop solution selling.

· Any related ad hoc duties assigned.

· Get appointment with customer and visit customer frequently.

Requirements

· Motivated individuals with strong initiative towards problem solving.

· Strong drive to achieve business objectives & to develop the domestic market.

· Develop necessary product knowledge.

Programme Manager/Executive Job Description

Pay range: $2500-4000

Overview: We are seeking a highly organized and proactive Programme Manager/Executive to oversee main operations and administrative tasks tied to projects within our organization. The ideal candidate will be a team player with the ability to work independently, manage clients effectively, and possess strong organizational and communication skills.

Key Responsibilities:

1. Project Management:

· Plan, execute, and finalize projects according to deadlines and within budget.

· Identify resources needed and assign individual responsibilities.

· Track project milestones and deliverables.

· Develop and maintain project documentation, including project plans, status reports, and manage logistics.

2. Operational Management:

· Oversee project operations and ensure smooth workflow.

· Implement and manage operational processes and procedures.

· Monitor and report on operational performance metrics.

3. Administrative Tasks:

· Manage administrative tasks related to projects, including manpower management, scheduling, correspondence, and documentation.

· Coordinate meetings, workshops, and other project-related events.

· Maintain organized project files and records.

4. Manpower Sourcing and Management:

· Source, recruit, and onboard personnel for project teams.

· Manage staffing levels and assignments to ensure adequate resources for project requirements.

· Provide leadership and direction to project team members, including performance management and professional development.

5. Onsite Weekend Work:

· Be available to work onsite on weekends to support project activities as required.

· Coordinate and oversee weekend project tasks and activities to ensure timely completion.

6. Client Management:

· Build and maintain strong relationships with clients.

· Understand client needs and expectations to ensure satisfaction.

· Communicate effectively with clients to provide project updates and address any concerns.

7. Team Collaboration:

· Collaborate with cross-functional teams to ensure project success.

· Facilitate communication between team members and stakeholders.

· Provide leadership and guidance to project teams as needed.

Qualifications:

• Min. Qualifications Diploma in Project Management, Business Administration, Event Management or related field.
• Proven experience in programme or project management.
• Fresh graduates who are highly driven and eager to learn are welcome to apply.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Valid Class 3 driver’s license and ability to drive manual vehicles.
• Require working on weekends on an adhoc basis

Attributes:

• Proactive and problem-solving mindset.
• Detail-oriented with strong analytical skills.
• Ability to adapt to changing priorities and work under pressure.
• Strong leadership and decision-making capabilities.
• Availability to work onsite on weekends on an adhoc basis.

Additional Information: This position requires the need to drive a company vehicle to support projects. The candidate should be committed to delivering high-quality results and ensuring client satisfaction.

If you are a motivated individual who thrives in a fast-paced environment and meets the above criteria, we encourage you to apply for this exciting opportunity.

Job description

• Grow and develop existing accounts
• Gather market trend and competitor’s information.
• Conduct market research, monitoring business environment, trend and sales performance.
• Attend to sales enquiries, sales support and site related matters.
• Customer visits at their work place / office. Showcase Products & Technical Information.
• Establish and maintain good relations with clients through active follow-up and regular sales visits.
• Increase product and brand awareness in the market.
• Planning and implementation of marketing strategies.
• Identify potential opportunities & develop solution selling.
• Any related ad hoc duties assigned.
• Get appointment with customer and visit customer frequently.

Requirements

• Bachelor’s degree holders (Preferably in engineering or business/marketing) or Equivalent.
• Motivated individuals with strong initiative towards problem solving.
• Strong drive to achieve business objectives & to develop the domestic market.
• Develop necessary product knowledge.
• Class 3 or 3A car licence preferred.

What gets you springing out of bed every morning? For us in Habitat for Humanity Singapore’s Programmes team, it’s having the opportunity to serve the less fortunate by creating a decent place for them to call home.

At our local programme - Project HomeWorks, we work with vulnerable persons and families in Singapore who need help to transform their homes into a safe and sanitary state. We assist homeowners through a series of intensive half-day sessions powered by staff and volunteers, providing a combination of one or more of the following services depending on the need: Pest control, painting, intensive cleaning and re-organising.

This work involves:

• Liaising with referring partners- usually social workers from government agencies, VWOs;
• Co-creating solutions with homeowners during home visits;
• Equipping and inspiring volunteers from all walks of life to join in the work;
• Managing project logistics and operations;
• Documenting project details and expenses.

For the Programme Executive position, we are looking for someone who:

• Is willing to uphold the principles (vision and mission) of Habitat for Humanity Singapore (Pls refer to https://www.habitat.org.sg/about-us for details.)
• Possesses strong organising skills with a good eye for detail;
• Possesses good people relations skills in engaging beneficiaries, volunteers and partners;
• Has a self-driven, mature personality and works well in team settings;
• Has a reasonably fit and healthy physique as work can be physically demanding.

You will also need to be:

• Proficient in Microsoft office applications and email
• Proficient in written and spoken English
• The job involves interaction with beneficiaries who may only speak Mandarin. Knowledge of basic conversational Mandarin is essential.
• Able to work on some weekends, usually 1 to 2 Saturdays per month

It’s a plus if you:

• Are conversant in a third language (dialects, and/or Malay)
• Possess a valid Class 3A driving license

This is an entry-level position. Coupled with Habitat for Humanity's status as a charity, applicants should enjoy working for altruistic purposes, and have the right expectations with regard to remuneration and benefits. You must also be willing to communicate and affirm Habitat's principles.

If you are interested to join us and be part of our exciting and meaningful ministry, please attach the following:
1) Your complete CV (with your salary expectations) AND
2) A short write-up on:
- What do you know about Habitat for Humanity Singapore and its Project HomeWorks programme?
- Why would you like to join us as a staff member?

Seeking an Executive/ Senior Executive to assist i providing operational support to programme delivery.

Role

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)
• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.
• Partner agencies to develop and customise L&D interventions to support their developmental plans
• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions
• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)
• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)
• Responsible for keeping accurate and proper records. Manage databases e.g. alumni.
• Comply with college service standards and operations guidelines.
• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.
• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:-

- At least 2 years of relevant working experience, preferably in an administrative role.
- Excellent communication and written skills.
- Organized and meticulous.
- Team player, and able to work under pressure and short deadlines.
- Good interpersonal and customer service skills.
- Good problem-solving and time management skills.
- Proficient in Microsoft Office applications.
- Demonstrate a positive attitude with integrity and drive for excellence in work

You are to support the team and providing operational support to programme delivery.

This is an end-to-end functions for the delivery of training, learning programmes.

Role

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)

• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Partner public agencies to develop and customise L&D interventions to support their developmental plans

• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions

• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)

• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)

• Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.

• Comply with college service standards and operations guidelines.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:-

- Diploma in any discipline

- At least 2 years of relevant working experience, preferably in an administrative role.

- Excellent communication and written skills.

- Organized and meticulous.

- Team player, and able to work under pressure and short deadlines.

- Good interpersonal and customer service skills.

- Good problem-solving and time management skills.

- Proficient in Microsoft Office applications.

- Demonstrate a positive attitude with integrity and drive for excellence in work

Role Purpose:

To support our growth and to drive excellence in the service and experience of our amazing cafe operations for all our International Accounts! You will identify, motivate, train, develop and direct your team to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational task, including implementation of programs, financial management and analysis, sanitation, and safety.

The Director of Operations, is a Senior Leadership role and will focus on innovative hospitality and creating the cafe experience to support operational excellence. You will provide high level culinary expertise, creativity, and project support to the culinary department, managing, implementing, and supporting all food related programs in a multi-unit operation.

Key Accountabilities:

• Designs, manages and owns the overall experience, not just the amazing things we offer
• Set an expectation of hospitality that is friendly and truly engaging for all guests
• Has a passion for quality food preparation and taste
• Will have end to end responsibility to manage the P&L
• Create a culture of Food and Workplace Safety to ensure cafe operations maintains our standards
• Accountable for monitoring and managing all financial and budget responsibilities while maintaining our best standards
• Build and maintain relationships while working closely with directors, teams, stakeholders, and other groups
• Train and develop your team while working towards business goals and ensuring that all sectors and employee guidelines are implemented and adhered to
• Manage Tour Cafés, overseeing, training and assisting with front of house merchandising or operational initiatives
• Revitalizes older cafes with new food programs, merchandising, and equipment
• Oversees and contributes to the successful opening of all new Cafés
• Meets all timelines for quarter and year-end reports given by our partners and Sector Employer

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

• Degree in Business Management or relevant professional experience
• Minimum 5 years in a senior leadership role, preferably in the hospitality industry
• Experience in managing senior stakeholders in B2B environment
• Strong background in driving business unit performance
• Excellent verbal, written communication and presentation skills
• Experience in delivering on multiple projects, with proven ability to show short, mid- and long-term results
• Excellent interpersonal skills
• Track record in managing a portfolio of business units
• Strong and sound knowledge of business strategy development and implementation

Core Skills & Knowledge:

• Building strong relationships
• Agility
• Making informed decisions
• Inspiring and motivating employees
• Navigating and driving change

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

Communities of Care (CoC) focuses on developing a comprehensive care network in service domains that are essential for holistic care for older adults and their caregivers. It also includes development of protocols and workflows to concretise the collaboration components with internal and external stakeholders.

Roles and Responsibilities

• Initiate and coordinate networking sessions with stakeholders
• Build and strengthen partnerships with relevant stakeholders
• Present the organisation's programmes and services to stakeholders during networking sessions
• Maintain collaborative relationships with stakeholders through regular communication and review of existing work processes
• Support the development of the new CoC playbook and SOPs with stakeholders
• Review existing SOPs and implement changes if required
• Attend regular meetings and assist with preparation of meeting agenda and minutes
• Liaise with stakeholders to collect data for analysis and documentation
• Maintain a database of stakeholders' contacts, relevant documents and data-sets
• Assist with the preparation of qualitative and quantitative reports to funders and management
• Any other duties as assigned

QUALIFICATIONS

• Bachelor's Degree (Social Work, Community Development, Business, Marketing, Mass Communications preferred)

OTHER INFORMATION

Key Requirements

• At least 2 years' experience in project management, business development or relationship/ stakeholder engagement
• Good verbal communication skills and able to engage and network with stakeholders
• Good writing ability
• Proficient in Microsoft Office tools
• Able to work independently and is a team player
• Prior experience in social service sector will be an advantage

Must Have Competencies:

• Social Service Programme Development - Level 3
• Social Service Programme Implementation - Level 3
• Social Service Programme Evaluation - Level 2
• Stakeholder Management - Level 1

Critical Core Skills:

• Communication - Intermediate
• Influence - Basic
• Collaboration - Intermediate
• Adaptability - Basic
• Decision Making Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link : https://www.skillsfuture.gov.sg/skills-framework/social-service

Please note that your application will be sent to and reviewed by the direct employer - Montfort Care

You are to support the team and providing operational support to programme delivery.

This is an end-to-end functions for the delivery of training, learning programmes.

Role

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)

• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Partner public agencies to develop and customise L&D interventions to support their developmental plans

• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions

• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)

• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)

• Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.

• Comply with college service standards and operations guidelines.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:-

- Diploma in any discipline

- At least 2 years of relevant working experience, preferably in an administrative role.

- Excellent communication and written skills.

- Organized and meticulous.

- Team player, and able to work under pressure and short deadlines.

- Good interpersonal and customer service skills.

- Good problem-solving and time management skills.

- Proficient in Microsoft Office applications.

- Demonstrate a positive attitude with integrity and drive for excellence in work

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Job Description

Programme Management

• Liaise with external organizers/member of public for residents’ events / activities
• Plan and organize events/activities for residents during school holiday periods and weekends
• Update events listing every week.
• In-charge of RAMS & AAR for required activities
• Prepare monthly & quarterly reports on list of events for MTFA Council meetings & MSF submission
• Coordinate in-house and outdoor events / activities
• Oversee to the coordination of both DIO happenings; they are to be consulted with regards to slotting/changing new plans.
• Work alongside with WO & CWs on scheduling intervention programme i.e. groupwork/bespoken therapeutic sessions etc.
• Work with education unit on programmes.
• Responsible in sourcing intervention programmes / support services for both children and families.
• Identify existing resources (FSCs, SSA services, assistance programmes, social welfare initiatives, etc.) and upload info to a shared folder for HGs to access.

Community Development

• Develop and execute the volunteer management system in line with MTFA’s vision and mission.
• Project requirements for volunteers and develop the volunteer recruitment and retention strategy.
• Evaluate, enhance and implement volunteer management policies and processes (e.g. volunteer training, development, recognition, engagement).
• Develop risk mitigation measures and a volunteer continuity plan.
• Conduct volunteer data analysis.
• Develop collaborations with community stakeholders and corporate partners for volunteering opportunities.
• Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches.
• Establish a reliable pool of long-term volunteers to support MTFA in its various programmes, initiatives and events.

Job Requirements

• Diploma or Degree in any field with 2-3 years of relevant experience in programme management, volunteer management and event management, preferably in a charitable/non-profit organisation.
• Possess an excellent interpersonal skills (both written & spoken)
• Good organizational & event/programme management skills
• Resilient and able to work both independently and with the management team.
• Resourceful, adaptable and able to multitask under given deadlines/timelines.
• Able to build & maintain work relationships with existing and new stakeholders/partners.
• Able to work on weekends on certain occasions during programmes or events (off-in-lieu will be given accordingly).

Our Benefits:

• Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.
• Healthcare: Medical and Dental Coverage
• Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave
• Learning Opportunities: Access training and development programs to boost your skills and career.
• Team Fun: Join in on yearly retreats and monthly team bonding activities.

If you are a proactive, organised individual who thrives in a dynamic environment and is committed to fostering positive experiences, we would love to hear from you. Join us in making a meaningful impact in our community!

What gets you springing out of bed every morning? For us in Habitat for Humanity Singapore’s Programmes team, it’s having the opportunity to serve the less fortunate by creating a decent place for them to call home.

At our local programme - Project HomeWorks, we work with vulnerable persons and families in Singapore who need help to transform their homes into a safe and sanitary state. We assist homeowners through a series of intensive half-day sessions powered by staff and volunteers, providing a combination of one or more of the following services depending on the need: Pest control, painting, intensive cleaning and re-organising.

This work involves:

• Liaising with referring partners- usually social workers from government agencies, VWOs;
• Co-creating solutions with homeowners during home visits;
• Equipping and inspiring volunteers from all walks of life to join in the work;
• Managing project logistics and operations;
• Documenting project details and expenses.

For the Programme Executive position, we are looking for someone who:

• Is willing to uphold the principles (vision and mission) of Habitat for Humanity Singapore (Pls refer to https://www.habitat.org.sg/about-us for details.)
• Possesses strong organising skills with a good eye for detail;
• Possesses good people relations skills in engaging beneficiaries, volunteers and partners;
• Has a self-driven, mature personality and works well in team settings;
• Has a reasonably fit and healthy physique as work can be physically demanding.

You will also need to be:

• Proficient in Microsoft office applications and email
• Proficient in written and spoken English
• The job involves interaction with beneficiaries who may only speak Mandarin. Knowledge of basic conversational Mandarin is essential.
• Able to work on some weekends, usually 1 to 2 Saturdays per month

It’s a plus if you:

• Are conversant in a third language (dialects, and/or Malay)
• Possess a valid Class 3A driving license

This is an entry-level position. Coupled with Habitat for Humanity's status as a charity, applicants should enjoy working for altruistic purposes, and have the right expectations with regard to remuneration and benefits. You must also be willing to communicate and affirm Habitat's principles.

If you are interested to join us and be part of our exciting and meaningful ministry, please attach the following:
1) Your complete CV (with your salary expectations) AND
2) A short write-up on:
- What do you know about Habitat for Humanity Singapore and its Project HomeWorks programme?
- Why would you like to join us as a staff member?

As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving.

What will you deliver?

• Provide pre and post-sales support to Sales personnel, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers
• Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
• Perform design and prepare engineering drawings and documentation as per customer’s requirements
• Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
• Develop automation application-related knowledge, execution with demo setups, and assist in customer conversions by demonstrating domain knowledge and commercial sensitivity.
• Provide technical advice to customers for their application requirements based on latest technology and product offerings. And to provide solution offering updates to customers.
• Review and analyze product configurations and components, perform engineering calculations (if required), including drafting
• Coordinate with Principal vendors on training, product updates and support, etc.
• Handle project documentation
• Build up principal relationship and provide customers’ feedback to principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.
• Provide guidance and mentorship to junior technical support. Act as a subject matter expert on various frameworks used in development of processes.
• Analyse complex challenges and provide innovative and practical solutions to the team.
• Facilitate discussions and brainstorming sessions to find effective resolutions.

Key Qualifications

• Bachelor degree or Diploma in Electrical/ Electronics/ Mechanical/ Automation/Control engineering or related discipline.
• Proficient in Microsoft Office, AutoCad & 3D drawing
• Candidates familiar with Siemens SIMATIC S7 PLC series and Phoenix Contact solutions, automation application experience will be preferred.
• Able to work independently with drive & initiative
• Good team player with ability to work independently and under pressure
• Problem solving, strong analytical skills
• Possess strong communication and interpersonal skills with the ability to provide solution demonstration and presentation to customer.
• Proven track record to build relationships, influence customers at all levels and service-oriented

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Responsibilities

Programme Management:

• Liaise with external organizers/member of public for residents’ events / activities
• Plan and organize events/activities for residents during school holiday periods and weekends
• Update events listing every week.
• In-charge of RAMS & AAR for required activities
• Prepare monthly & quarterly reports on list of events for MTFA Council meetings & MSF submission
• Coordinate in-house and outdoor events / activities
• Oversee to the coordination of both DIO happenings; they are to be consulted with regards to slotting/changing new plans.
• Work alongside with WO & CWs on scheduling intervention programme i.e. groupwork/bespoken therapeutic sessions etc.
• Work with education unit on programmes.
• Responsible in sourcing intervention programmes / support services for both children and families.
• Identify existing resources (FSCs, SSA services, assistance programmes, social welfare initiatives, etc.) and upload info to a shared folder for HGs to access.

Community Development:

• Develop and execute the volunteer management system in line with MTFA’s vision and mission.
• Project requirements for volunteers and develop the volunteer recruitment and retention strategy.
• Evaluate, enhance and implement volunteer management policies and processes (e.g. volunteer training, development, recognition, engagement).
• Develop risk mitigation measures and a volunteer continuity plan.
• Conduct volunteer data analysis.
• Develop collaborations with community stakeholders and corporate partners for volunteering opportunities.
• Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches.
• Establish a reliable pool of long-term volunteers to support MTFA in its various programmes, initiatives and events.

Candidate Requirements:

• Diploma or Degree in any field with 2-3 years of relevant experience in programme management, volunteer management and event management, preferably in a charitable/non-profit organisation.
• Possess an excellent interpersonal skills (both written & spoken)
• Good organizational & event/programme management skills
• Resilient and able to work both independently and with the management team.
• Resourceful, adaptable and able to multitask under given deadlines/timelines.
• Able to build & maintain work relationships with existing and new stakeholders/partners.
• Able to work on weekends on certain occasions during programmes or events (off-in-lieu will be given accordingly).

Our Benefits:

• Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.
• Healthcare: Medical and Dental Coverage
• Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave
• Learning Opportunities: Access training and development programs to boost your skills and career.
• Team Fun: Join in on yearly retreats and monthly team bonding activities.

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

Communities of Care (CoC) focuses on developing a comprehensive care network in service domains that are essential for holistic care for older adults and their caregivers. It also includes development of protocols and workflows to concretise the collaboration components with internal and external stakeholders.

Roles and Responsibilities

• Initiate and coordinate networking sessions with stakeholders
• Build and strengthen partnerships with relevant stakeholders
• Present the organisations programmes and services to stakeholders during networking sessions
• Maintain collaborative relationships with stakeholders through regular communication and review of existing work processes
• Support the development of the new CoC playbook and SOPs with stakeholders
• Review existing SOPs and implement changes if required
• Attend regular meetings and assist with preparation of meeting agenda and minutes
• Liaise with stakeholders to collect data for analysis and documentation
• Maintain a database of stakeholders contacts, relevant documents and data-sets
• Assist with the preparation of qualitative and quantitative reports to funders and management
• Any other duties as assigned

QUALIFICATIONS

• Bachelors Degree (Social Work, Community Development, Business, Marketing, Mass Communications preferred)

OTHER INFORMATION

Key Requirements

• At least 2 years experience in project management, business development or relationship/ stakeholder engagement
• Good verbal communication skills and able to engage and network with stakeholders
• Good writing ability
• Proficient in Microsoft Office tools
• Able to work independently and is a team player
• Prior experience in social service sector will be an advantage

Must Have Competencies:

• Social Service Programme Development - Level 3
• Social Service Programme Implementation - Level 3
• Social Service Programme Evaluation - Level 2
• Stakeholder Management - Level 1

Critical Core Skills:

• Communication - Intermediate
• Influence - Basic
• Collaboration - Intermediate
• Adaptability - Basic
• Decision Making Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link : https://www.skillsfuture.gov.sg/skills-framework/social-service

Please note that your application will be sent to and reviewed by the direct employer - Montfort Care