Key Responsibilities:
- Provide technical support and troubleshooting on network, system, hardware and software
- Perform system administration and user account management
- Perform installation and maintenance of the IT infrastructure (hardware and software)
- Ensure data is handled, transferred or processed according to legal, security and company guidelines
- Identify opportunities for improvement and contribute to ongoing improvement processes
- Develop new manuals and ways to improve current documentation
To succeed in the role, you need to have at least two years' experience in IT support, with experience in VVIP support as well.
Key Requirements:
- Diploma or degree in information technology, computer science or an IT-related field
- Two years' experience in system/network/computer support on Windows and Windows servers and back-up solutions
- Experience with hardware troubleshooting and resolving PC/Mac system/network issues
- Experience with VVIP Support is advantageous
- Experience with Active Directory, GPOs, DNS, DHCP and IIS
- Experienced in engaging cross-functional business, IT stakeholders and vendors
- Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
This is an excellent opportunity to advance your career with a renowned pharmaceutical company. The company is one of the top leaders in the industry with a rich history.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support Executive job.
Apply now to learn more.
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei
