Total 47 Training Specialist job vacancies in Health / Beauty / Fitness category in Federal Territory of Kuala Lumpur

職位描述：

• 透過電話、電子郵件和即時聊天處理預約查詢/請求。
• 向患者撥打外線電話以預訂/重新安排預約。
• 取得患者的詳細資訊並確保所有資訊準確、及時地輸入系統以進行所有交易。
• 及時、專業地提供優良、優質的服務。
• 確保始終滿足關鍵績效指標（KPI）目標（例如客戶滿意度指數、首次通話解決率、生產力），以實現聯絡中心的整體目標。
• 管理層可能不時分配給您的任何其他職責和責任。
• 透過加倍努力建立可持續的關係並吸引客戶

工作要求：

• SPM/STPM/文憑/學位或同等專業資格。
• 至少 2 年客戶服務/BPO/呼叫中心/電話行銷的近期工作經驗。
• 醫療/保健行業的經驗將帶來附加價值。
• 客戶服務技能 - 專心、同理心、耐心和一致性、有說服力、完美的電話禮儀和溝通技巧

福利及其他

• 醫療福利
• 保險
• 牙科福利
• 教育支持
• 雜項津貼
• 醫療的
• 正式（例如襯衫+領帶）

Job Description:

• Handle appointment inquiries/requests by phone, email, and live chat.
• Make outbound calls to patients to book/reschedule appointments. 
• Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. 
• Provide excellent and high-quality service in a timely and professional manner. 
• Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently to achieve the overall contact center objectives. 
• Any other duties and responsibilities that may be assigned to you by the management from time to time.
• Establish sustainable relationships and engage customers by taking the extra mile

Job Requirements: 

• SPM/STPM/Diploma/Degree or equivalent professional qualification. 
• Minimum 2 years of recent working experience in Customer Service/BPO/Call Centre/Telemarketing. 
• Experienced in the Medical/Healthcare industry will be added value. 
• Customer service skills - Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners, and communication skills

Benefits & Other

• Medical Benefits
• Insurance
• Dental Benefits
• Education support
• Miscellaneous allowance
• Medical
• Formal (e.g. Shirts + Ties)

Your new companyHays Healthcare are actively recruiting Staff Nurse's (Registered Mental Health Nurses or RNLD Nurses) to join our clients Rehab and Recovery team in Market Weighton.
Your new roleThe Mental Health Liaison service offers a comprehensive range of mental health specialities within one multidisciplinary team so that all patients with a suspected or actual mental health problem can be assessed, treated, signposted, or referred appropriately regardless of age, presenting complaint, time of presentation or severity.
What you'll need to succeed

• Qualified Mental Health or Learning Disability Nurses
• Be able to work in a Multi-Disciplinary Team
• NMC registration
• Experience of working with people with complex mental health needs

What you'll get in return

• Flexible working options available.
• Full time 40 hours per week

Salary is dependent on years worked:1-3 years £319004-6 years £330647+ years £34227
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.If you know anyone who would be interested in the role, please use the below referral link to claim your £250 voucher and to see
Terms and Conditions.
https://www.hays.co.uk/refer-a-friend/healthcare

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

Your new company is a well-known leading real estate consultancy and works in both public and private sectors. They are recruiting a Health & Safety/CDM consultant to oversee their projects, clients and deliver services to their clients. This role will be predominantly desk based, meaning you can be based in our London office and support the workload across the London and South East region.

Your new role

The role will involve building/construction CDM and health and safety consultancy on all types of commercial property. There will be direct exposure to a wide cross-section of clients within the real estate industry and the opportunity to develop your career within our highly experienced team.

What you'll need to succeed

You will need to have 1-2 years' experience in a CDM related role such as Principal Designer, Health & Safety or CDM advisor. You must have knowledge of the CDM 2015 Regulations. This role is open to someone who is early in their Health and Safety career looking to progress. Must have RTW in the UK and a Drivers' Licence.

What you'll get in return
Flexible working options available, annual leave holidays, annual salary etc.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Hays Healthcare is currently looking for an experienced Registered Mental Nurses to work at HMP Humber.
Working Hours: Shifts between Monday and Sunday, either 08:00 - 18:00 or 08:00 - 16:00Start Date: ASAP - ongoing
As part of the dedicated team, you will be responsible for providing high-quality mental health care to the inmates at HMP Humber. Your duties will include:Conducting thorough mental health assessments of inmates, identifying their mental health needs and formulating appropriate care plans.Conducting comprehensive risk assessments to identify potential risks to individuals and others, including self-harm, suicide, or harm to others, and implementing appropriate risk management strategies.Administering and monitoring prescribed medications.Providing immediate support and intervention in crisis situations, such as self-harm or acute mental health episodes.
To succeed in this role, you must meet the following criteria:
Be registered with the Nursing and Midwifery Council (NMC)Possess current prison security clearance
What We Offer:Competitive pay rate of £32/hour (PAYE only)Flexible part or full-time workFree DBS checkComplimentary Hays branded uniformAccess to free mandatory trainingFree occupational health checkAssistance and advice with revalidationWeekly payments for your convenience
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. To find out more about this job please contact Agne on 0207 259 8788.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

As a specialist rotational clinical pharmacist, you will work closely with the multidisciplinary team and attend Consultant-led ward rounds to inform and influence prescribing decisions. You will be able to do this across a range of clinical areas including our Emergency Department and Acute Assessment Unit. Other areas include General Medicine, Stroke, Care of Older People, General Surgery, Orthopaedics, Mental Health, Oncology, Haematology and Hospice care. You will be supported to complete your foundation training as a pharmacist and develop your specialist skills in a range of clinical areas. This will help prepare you for future advanced-level practice. We will also provide training to support your leadership and management skills. Further to this there are also many other training opportunities with paid study leave available. The Pharmacy Team provide a core weekday service with some weekend and on-call duties which post-holders may form part of. On-call pharmacist duties are undertaken from home and calls are first screened via the Trust Clinical Site Management Team to ensure they are appropriate. All Pharmacists are supplied with their own Trust laptop at induction. Its possible to dispense urgent medication via your laptop from home through the robots out of hours shute if required. Relocation assistance available up to £10,000 subject to attached Trust Policy

We are recruiting for Specialist Rotational Clinical Pharmacist who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards great people, great place.

Full Time Permanent Positions available

Exciting opportunities are available for enthusiastic and self-motivated pharmacists with excellent interpersonal skills, to join our friendly and innovative Pharmacy Team

The Pharmacy Team based out of St Marys Hospital are energetic and forward looking, with a strong culture of patient safety and service quality. We believe in technology supporting excellent clinical practice and releasing time to care, with the JAC electronic prescribing and medicines administration (EPMA) having been embedded in practice for over 10 years. It is used creatively to enhance clinical practice with a fully integrated Omnicell medicines management system that seamlessly interfaces EPMA with pharmacy dispensing, stock control, clinical area automated medicines cabinetry (Omnicells) and further robotics within the Pharmacy department.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.

As a specialist rotational clinical pharmacist, you will work closely with the multidisciplinary team and attend Consultant-led ward rounds to inform and influence prescribing decisions. You will be able to do this across a range of clinical areas including our Emergency Department and Acute Assessment Unit. Other areas include General Medicine, Stroke, Care of Older People, General Surgery, Orthopaedics, Mental Health, Oncology, Haematology and Hospice care.

You will be supported to complete your foundation training as a pharmacist and develop your specialist skills in a range of clinical areas. This will help prepare you for future advanced-level practice. We will also provide training to support your leadership and management skills. Further to this there are also many other training opportunities with paid study leave available.

The Pharmacy Team provide a core weekday service with some weekend and on-call duties which post-holders may form part of. On-call pharmacist duties are undertaken from home and calls are first screened via the Trust Clinical Site Management Team to ensure they are appropriate. All Pharmacists are supplied with their own Trust laptop at induction. Its possible to dispense urgent medication via your laptop from home through the robots out of hours shute if required.

Relocation assistance available up to £10,000 subject to attached Trust Policy


This advert closes on Tuesday 9 Apr 2024

Proud member of the Disability Confident employer scheme

Job Overview

• Receiving and documenting incoming telephone calls, faxes or emails from investigative sites or other sources reporting Lifecycle Safety Data.

Responsibilities:

• Quality control.
• Medical Information Case processor responsibilities include receiving and documenting incoming calls, chats, faxes and emails from external customers such as  patients and/or healthcare providers) and responding to their inquiries about products. Summarizing these reports based on information identified as vital to the project.
• Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products.
• Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries.
• Clarify, investigate and capture adverse event and product quality information.

Qualifications

• • Bachelor's degree in life sciences or related field and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
• Good knowledge of medical terminology.
• Working knowledge of applicable Safety Database and any other internal/Client applications.
• Knowledge of applicable global, regional, local clinical research regulatory requirements.
• Excellent attention to detail and accuracy.
• Good working knowledge of Microsoft Office and web-based applications.
• Strong organizational skills and time management skills.
• Strong verbal/written communication skills.
• Self-motivated and flexible.
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
• Ability to delegate to less experienced team members.
• Ability to be flexible and receptive to changing process demands.
• Willingness and aptitude to learn new skills across Safety service lines.
• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
• Ability to work as a Team Player, contribute and work towards achieving Team goals.
• Ensure quality of deliverables according to the agreed terms.
• Demonstration of IQVIA core values while doing daily tasks
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.
• May require occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Cardiac Clinical Nurse Specialist Nuffield Health at St Bartholomew's Hospital | Cardiac Surgery & Cardiology | Permanent | Full time 37.5 hours per week Competitive salary depending on experience (Equivalent to AFC band 7) As a Cardiac Specialist Nurse, you will be working across our Cardiology and Cardiothoracic Surgery services. You will operate autonomously with an extended and advanced scope of practice, providing clinical leadership and specialist knowledge and skills that enable the delivery of the highest quality, patient care: care that is patient-centred, evidence-based, brand-defining and innovative; delivered in line with organisational, regulatory and governance requirements. You will independently manage your own clinical caseload taking a holistic approach towards care management and delivery, solving complex care dilemmas with dynamic and innovative solutions and leading and developing the service in line with own specialist knowledge and expertise. You will have worked previously as an CNS within in either cardiac surgery or cardiology and be a specialist at a senior level, relevant post-registration experience gained through formal training required to meet registration requirements and demonstrable specialist experience as a subject matter expert. You will work as part of a multidisciplinary team and you will be able to provide clinical leadership, act as a mentor and role model, manage complex patient care. You will support individuals and teams to deliver safe, high quality and effective patient care that is responsive to the needs of our patients and their families. Along the way, you'll build strong relationships with consultants, hospital senior leaders, a wide range of healthcare professionals and, of course, patients. Nuffield Health Barts Hospital We've opened the doors to Nuffield Health at St Bartholomew's Hospital: The City of London's only independent hospital, situated next to St Bartholomew's NHS hospital. This is our flagship center for cardiac services and will also provide a full range of surgical and medical services, including: orthopaedics, oncology, general surgery, genecology and urology services. Our hospital consists of: 48 inpatient and day case bedrooms 28 consultation rooms Three digital operating theatres Cardiac catheterisation lab Specialist intensive care beds Oncology day unit Endoscopy and minor ops theatre Full diagnostic imaging suite including MRI, CT, ultrasound, mammography and general X-ray Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Contact- sian.duhig@nuffieldhealth.com

Essential Functions

• To Prioritize and complete the assigned trainings on time.
• Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.
• To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming  - Adverse Events(AE)/endpoint information, determining initial/update status of incoming events, database entry, coding AE and Products, writing narratives, Literature related activities as per internal/ project timelines.
• Ensure to meet quality standards per project requirements.
• Ensure to meet productivity and delivery standards per project requirements.
• To ensure compliance to all project related processes and activities.
• Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring your individual training plan and training transcript are reconcilable.
• Creating, maintaining and tracking cases as applicable to the project plan.
• Identify quality problems, if any, and bring them to the attention of a senior team member.
• To demonstrate problem solving capabilities.
• Liaise with different functional team members, e.g. project management, clinical, data management, health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.
• May liaise with client in relation to details on day to day case processing activities.
• To mentor new teams members, if assigned by the Manager.
• Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes.
• Perform other duties as assigned.
• Lead/ Support department Initiatives
• 100% compliance towards all people practices and processes.
• In addition to the above mentioned responsibilities, depending on the project requirement, the team member may perform medical review of non-serious adverse events (AEs) and non-serious adverse drug reactions (ADRs) which includes reviewal of AE coding, past medical history, concomitant medications, expectedness/ listedness, causality assessment and other medical information and ensure completeness and accuracy of data according to applicable regulations and guidelines, SOPs, project-specific guidelines, and medical evaluation guidelines and communicate with the team leads for any correction required in the case and maintain appropriate documentation for all communications.

Qualifications

• Bachelor's degree in Pharmacy and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
• Good knowledge of medical terminology.
• Working knowledge of applicable Safety Database and any other internal/Client applications.
• Knowledge of applicable global, regional, local clinical research regulatory requirements.
• Excellent attention to detail and accuracy.
• Good working knowledge of Microsoft Office and web-based applications.
• Strong organizational skills and time management skills.
• Strong verbal/written communication skills.
• Self-motivated and flexible.
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
• Ability to delegate to less experienced team members.
• Ability to be flexible and receptive to changing process demands.
• Willingness and aptitude to learn new skills across Safety service lines.
• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
• Ability to work as a Team Player, contribute and work towards achieving Team goals.
• Ensure quality of deliverables according to the agreed terms.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• May require occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and emerging diagnostic companies get their therapies to the people who need them. We help customers gain insight, access to their markets, and demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that at this time, we are looking for Oncology Diagnostic Sales Specialists to join our team of over 10,000 global field representatives in several regions making over 20 million sales calls annually for our pharmaceutical and biotech clients.  

Oncology Diagnostic Sales Specialist

In partnership with our client, we are currently looking for Oncology Diagnostic Sales Specialists to promote diagnostic pathology tests across the full catalogue of client offerings in various therapeutic areas specific to Hematology, Oncology and specific Infectious Disease.

Our client is keenly focused on Pathology enhancements and improving patient outcomes.

The Oncology Diagnostic Sales Specialist is primarily responsible for achieving sales forecast and gaining adoption and utilization of the diagnostic tests. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted products. 

If you are driven to succeed, excited about an incredible opportunity and are interested in working with a boutique laboratory, this role is for you!

Duties & Responsibilities:

• Manage customer relationships in defined geographic territory to strengthen our clients Pathology brand
• Meet or exceed assigned sales volume objectives
• Develop territory call plans
• Coordinate appropriate support resources (i.e., Client Services, MD’s, etc.) to maximize and strengthen customer relationships
• Manage selling processes to include the following areas: forecasting, client starts, product starts, productivity and client relations
• Maintain sales prospect lists/sales funnels as required to achieve sales volume targets
• Maintain a detailed customer database within Salesforce CRM (Customer Relationship Management) system
• Design and implement Quarterly Business Plan for assigned geography
• Attend Technical and sales training programs to further development competencies
• Manage company expense within policy and defined budget
• Provide timely feedback to management regarding market trends, competitor activity, and new product/services improvements
• Demonstrate the highest level of integrity in all customer/company interactions; replace patient confidentiality as per HIPPA regulation

Qualifications & Experience:

• 4-year degree from an accredited college or university required
• Previous pathology sales experience required
• Current relationships with key physicians specific to Oncology/Hematology and Pathology is required
• Documented sales success showing growth of territory and steps taken to achieve success required
• Demonstrated ability to manage and develop an assigned territory with minimal supervision
• Exceptional verbal and written communication skills
• Must be willing to travel up to 50%+ of the time which could potentially involve significant flying and/or driving
  • Ideal candidate should be willing to travel 250–300-mile radius of specified headquarter city and have proximity to a major airport
• Demonstrated success in prior roles
• Valid driver’s license and current auto insurance

IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k).

#LI

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role is 120-145K annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and emerging diagnostic companies get their therapies to the people who need them. We help customers gain insight, access to their markets, and demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that at this time, we are looking for Oncology Diagnostic Sales Specialists to join our team of over 10,000 global field representatives in several regions making over 20 million sales calls annually for our pharmaceutical and biotech clients.  

Oncology Diagnostic Sales Specialist

In partnership with our client, we are currently looking for Oncology Diagnostic Sales Specialists to promote diagnostic pathology tests across the full catalogue of client offerings in various therapeutic areas specific to Hematology, Oncology and specific Infectious Disease.

Our client is keenly focused on Pathology enhancements and improving patient outcomes.

The Oncology Diagnostic Sales Specialist is primarily responsible for achieving sales forecast and gaining adoption and utilization of the diagnostic tests. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted products. 

If you are driven to succeed, excited about an incredible opportunity and are interested in working with a boutique laboratory, this role is for you!

Duties & Responsibilities:

• Manage customer relationships in defined geographic territory to strengthen our clients Pathology brand
• Meet or exceed assigned sales volume objectives
• Develop territory call plans
• Coordinate appropriate support resources (i.e., Client Services, MD’s, etc.) to maximize and strengthen customer relationships
• Manage selling processes to include the following areas: forecasting, client starts, product starts, productivity and client relations
• Maintain sales prospect lists/sales funnels as required to achieve sales volume targets
• Maintain a detailed customer database within Salesforce CRM (Customer Relationship Management) system
• Design and implement Quarterly Business Plan for assigned geography
• Attend Technical and sales training programs to further development competencies
• Manage company expense within policy and defined budget
• Provide timely feedback to management regarding market trends, competitor activity, and new product/services improvements
• Demonstrate the highest level of integrity in all customer/company interactions; replace patient confidentiality as per HIPPA regulation

Qualifications & Experience:

• 4-year degree from an accredited college or university required
• Previous pathology sales experience required
• Current relationships with key physicians specific to Oncology/Hematology and Pathology is required
• Documented sales success showing growth of territory and steps taken to achieve success required
• Demonstrated ability to manage and develop an assigned territory with minimal supervision
• Exceptional verbal and written communication skills
• Must be willing to travel up to 50%+ of the time which could potentially involve significant flying and/or driving
  • Ideal candidate should be willing to travel 250–300-mile radius of specified headquarter city and have proximity to a major airport
• Demonstrated success in prior roles
• Valid driver’s license and current auto insurance

IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k).

#LI

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role is 120-145K annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Job Purpose Aim to enhance health and well-being by facilitating participation in meaningful activity This post is vital to facilitate as far as possible each clients return to maximum function and independence through a range of therapeutic interventions Interventions have a significant impact on the wider economy in: reducing length of stay in hospital reducing admissions and re-admissions reducing residential placements through both social care and continuing health care reducing domiciliary care packages improving health outcomes Job Statement To manage a defined caseload, using evidence based/patient centred principles to assess, plan, implement and evaluate interventions. To regularly supervise Occupational Therapy students on practice placement To provide leadership for junior staff, as delegated by supervisor To contribute to the development of the Occupational Therapy Service

Job Title

Zone Installation Specialist, Medical Imaging (South Zone)

Job Description

Join Philips Healthcare as a Zone Installation Specialist (South Zone) where you will WOW our customers by using your strong technical skills to provide the best in class install and customer service!

Your role:

• Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.

• Must be qualified and perform work in at least one modality.  May be asked to become qualified in and perform work in multiple modalities.  Maintains knowledge of technical advances and current industry trends. Seeks out formal and informal training opportunities.

• Adopts best practices, schedules own activities & makes him/herself available to assist others.

• Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.

You’re the right fit if:

• You’ve acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years’ in electromechanical industries. 

• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

• You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

• You must be able to:

  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

  • Travel can be up to 100% via car/air/train/bus.  May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required).

  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).

  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to South Zone (AL, AR, FL, GA, LA, MS, NC, SC, TN, and TX).

#LI-PH1

#LI-Remote

#ServiceD

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Sr. Zone Installation Specialist, Medical Imaging (East Zone)

Job Description

Join Philips Healthcare as a Sr. Zone Installation Specialist (East Zone) where you will WOW our customers by using your strong technical skills in providing the best in class install and customer service!

Your role:

• Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.

• The Sr. Zone Installation Specialist must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level.  May be required to manage multiple issues simultaneously and train other team members.

• Must be qualified and perform work in at least one modality.  May be asked to become qualified in and perform work in multiple modalities.  Maintains knowledge of technical advances and current industry trends. Seeks out formal and informal training opportunities.

• Adopts best practices, schedules own activities & makes him/herself available to assist others.

• Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.

You’re the right fit if:

• You’ve acquired 5+ years of experience in a diagnostic imaging (field or hospital-based) service environment.  Preferred experience in Diagnostic X-Ray (DXR) and/or Image Guided Therapy (IGT) equipment.

• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

• You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

• You must be able to:

  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

  • Travel can be up to 100% via car/air/train/bus.  May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required).

  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).

  • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The hourly pay range for this position is $28.27 to $48.46, plus overtime eligible.  This role may include field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to East Zone (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT and WV)

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.