Total 134 Technical Support Engineer job vacancies in Sales / Marketing category in D18 Tampines, Pasir Ris

Responsibilities:

• Perform general clerical duties such as photocopying, mailing and filing.
• Provide sales support by generating sales quotations and responding to customer enquiries.
• Handle & Reply to Customer Enquiries via Telephone, WhatsApp and Email
• Process sales orders, liaise and coordinate with clients.
• Handle customer relationship management (CRM) system.

Requirements:

• GCE “N” or “O” level qualifications
• Computer literacy in MS Office
• Good working attitude with the ability to communicate well with all levels
• Able to work independently

Interested candidates can apply to alexaw@evorich.com.sg with a resume including personal particulars, current job, job descriptions, expected salary, the reason for leaving and previous employment, date of availability and a recent photo.

Job Description

• Replying customer enquiries on WhatsApp and Telegram
• Handling sales inquiries and quotations from customers;
• Handling pre and post sales enquiries from customers;
• Entering confirmed orders into order system;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Updating of project management tool promptly;
• On-Site notes taking, discussion with customers & ID
• Drafting and uploading of diagrams on Project Management tool
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products

Job Requirements

• Entry level candidates are welcomed to apply
• Proficient in MS Powerpoint & MS Word
• Good verbal and written communication skills
• 6 day work week
• Working Hours: 9:30am to 5:30pm

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

This position will work closely with Marcom managers to assist with these duties:

• Daily Media Monitoring and to generate weekly report.
• Write articles and communication materials to positively profile key highlights of programmes’ activities or announcements.
• Working with external consultant on collateral development as part of the brand refresh.
• Design ad-hoc marketing collaterals where required.
• Logistics preparation for corporate visits and on-site management.
• Administrative tasks where required.

This is an hourly-rated position.

Qualifications

• Experience in marcomms roles such as media relations, communications planning, digital and content marketing, publications production (either full-time / part-time / internship) and possess a relevant Degree, Diploma or “A” Level.
• Good command of English – strong verbal, writing and editing skills.
• Ability to do basic design work and use design software will be an advantage (ie Canva, Illustrator, Photoshop etc.)
• A meticulous and resourceful individual. Able to learn, work and thrive in a dynamic and fast-paced environment.
• Good organisational and time management skills.

PURPOSE:

• To support the Inside Sales process in order to prepare and ensure accurate commercial handling of customer request.

RESPONSIBILITIES:

• Send quotation and answer all customers’ enquiries on service, survey, commissioning and installation professionally and timely
• Is part of the Request For Quotation (RFQ) process and ensures the preparation and technical elaboration of ticket/RFQ components
• Works within sales authorization and precisely defined pricing guidelines
• In case of uncertainties, ensures to align with sales, technical, logistics and/or the Inside Sales Team Lead
• Cost price calculations of orders based on customer requirements and wishes
• Ensures that all relevant information is up to date, correct and complete in Zendesk/Navision
• Follow up with customers after the quotations are sent
• Ensures all documentation and information in Zendesk is complete for handover to Operations
• Inside Sales Team should check with the Technical Support Team at the beginning of the RFQ to ensure the correct parts are selected.
• Register relevant external customer feedback in sharepoint (complaint / compliment)

REQUIREMENTS:

• Diploma in Business Administration/Electronics Engineering or other engineering discipline
• Min 2 years relevant customer service experience, preferably in 24/7 technical support environment in the marine industry
• Possess a commercial mindset
• Good oral and written communication skills in English
• Must be able to work in fast paced environment.
• Knowledge of maritime electronic equipment will be an advantage
• A self-starter and resourceful team player yet able to work independently,
• Able to work with people at all levels, a team player
• Able to perform 1 week of evening shift once a month (4 pm to 1 am)
• Able to do weekend and public holiday duty once a month (Sat & Sun)

Interested applicants please submit with your updated resume, stating your current salary, expected salary, reason for leaving present/last job and date available. Only short-listed candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Promote and support NUS Enterprise initiatives through various digital marketing and communications channels, as well as online/offline events.
• Conceptualise and execute marcoms-related projects such as micro-videos, videos, campaign-related collaterals, marketing assets for various programmes.
• Help with content writing and editing of articles.
• Support the Marcom team in updating the media and social media tracker for analysis and reports.
• Assist in sending Kopi Break, the circular introducing new joiners to the department.
• Perform ad-hoc administrative duties as assigned.

This is an hourly-rated position.

Qualifications

• Experience in marcomms roles (either full-time / part-time / internship) and possess a Diploma, “A” Level, or other relevant certification.
• Basic designing skills, and able to use design software (ie Canva, Illustrator, Photoshop etc.)
• Able to write well and capture highlights from speakers at events Basic Microsoft office competency (ie Word, Powerpoint, Excel)
• Basic video editing skills, and able to use video-editing software ( ie Premiere Pro, Movie Maker etc.)
• Able to operate a DSLR for photo and video taking.
• Good command of English – strong verbal, writing and editing skills.
• A meticulous and resourceful individual. Able to learn, work and thrive in a dynamic and fast-paced environment.

About your role

• Serve as the technical expert and trusted advisor to manufacturing customers around automation solutions.
• By applying subject matter expertise, you build and maintain client relationships and solve their complex automation challenges.
• Collaborate with sales and technical team members to help identify, progress, and close commercial opportunities.
• Develop sales processes and build relationships with stakeholders to design and offer solution that solve customer pain points.
• Attractive commissions will be awarded.

Requirements

• Experience in robotic engineering and simulation work is preferred.
• Strong understanding of robotics and automation related products.
• High willingness to learn and take ownership.
• Ability to effectively communicate product value propositions, negotiate commercial contracts, and close deals.
• Comfortable with travelling internationally for work.
• Ability to take initiative and self-manage to achieve key objectives and company KPIs.

Key Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in applicarion support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Should be able to do
  • SLA & KPI management, client communication & interaction
  • Predictive analysis, consulting, escalation management
  • Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML,unix script, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Education & Work Experience

• Master’s degree in relevant specialties (IT, finance).
• Minimum 5 years working experience in relevant role

Shift Timings

• ASIA shift: 9am – 6:30pm SGT
• Since support team works 24/5, the successful candidate may be requested to work in shifts following the team’s roster. E.g. (US shift 00:00~9:00) (Early Asia shift 7:00 ~16:00) or (EMEA shift 15:00 ~1:00next day).

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

• Position : Sales Engineer – Up to $4,500 Gross – Aljunied
• Location : Aljunied
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,000 Basic + Commissions + Transport Allowance + 14 Days AL
• Duration : Perm
• Industry : Communications Solutions

Responsibilities:

• Develop and manage current account with a winning strategy, prior experience in dealing with telephony system and communication solution will be a plus.
• Identify and develop compelling business requirements for the customers.
• Develop an in-depth customer relationship at all levels of the organization.
• Possess the ability to engage decision makers and articulate recommended solutions through value proposition presentations.
• Engage and enhance excellent customers’ relationship towards sustainable partnerships.
• Any other ad-hoc duties as assigned

Requirements:

• Minimum ‘O’ Levels and above
• 2 Years of working experience in engineering field, preferably in telecommunications
• Bilingual in English and Mandarin to liaise with Chinese associates who can converse in Mandarin only

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position : Sales Executive (Technical/Heavy Machinery) – Up to $4000 Basic + Commission
• Location : North - Kranji Loop
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic $4000 + $1200 Vehicle Allowance + Commission Average of $2000 - $4000 + Variable Bonus + Up to 16 Days Annual Leaves + Medical Health Insurance + Dental Panel Clinic Benefits
• Duration : Permanent
• Industry : Industrial Pumps & Equipment

Main Responsibilities:

• Providing pre/ post sales Technical Support
• Providing technical training/support to sales & customers, contractors, etc. (training will be
• given)
• Attend sales presentations & to clarify on technical issues
• Provide pricing & technical support to customers
• Prepare quotations and submit proposal
• Liaise with factories on technical matters
• Project management & documentation

Requirements:

• Min 'O' / 'A' level, ITE , Diploma in Electrical/Mechanical/Hydraulics/Mechatronics or related field
• With 1-2 years relevant sales experience and a good Technical background
• Proficient in Microsoft Office applications
• Bilingual in English and mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: chloe@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

About this role

Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):

• Patient and Caregiver Advocacy
• Patient and Caregiver Support
• Patient Experience
• WE CARE Programme Implementation

The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.

Job Descriptions

Perform secretariat duties for Department and Committee meetings:

• Coordinate and organize meetings and events
• Manage schedules and logistical arrangements for meetings
• Prepare materials and supporting documents for meetings
• Provide timely and accurate meeting minutes
• Ensure an efficient organization and storage of paperwork, documents and computer-based information

Assist PASO team in department administration that includes but not limited to:

• Process IT, Finance and Procurement requests and claims
• Coordination of publicity & public engagement (e.g. update the dept’s website, produce EDMs for events)
• Data organisation and management (prepare report submissions, support regular updates of the Dept’s intranet site)

Support the implementation of projects with internal and external stakeholders related to Dept workplans:

• Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
• Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events

Support ad-hoc assignments or projects when assigned

Job Requirements

• Degree in Business Administration or relevant fields
• Proficiency in the use of MS Office (Word, PowerPoint, Excel)
• Good verbal and written communication skills
• Able to work in a complex and fast changing organizational environment
• Prior administrative experience in a healthcare setting will be an asset
• Good interpersonal skills
• Strong planning and organization skills
• Good team player with strong collaborative skills
• Adaptive mindset
• Have a passion for patient and family-centred care and service excellence

Your responsibilities

• Understanding the sales process and excel in generating leads, build relationship and close deals
• Establishing new relationships and maintain current customer base conscientiously by understanding customer needs and promoting a positive customer experience throughout the sales process
• Preparing sales reports and orders forecast reporting using salesforce & other tools
• Identifying new business opportunities & project pipelines
• Developing market intelligence and understanding of market trends

Your background

• Degree/Diploma in Electrical / Electronic / Mechanical engineering
• Quick learner who has strong negotiation skills and an ability to showcase our offerings in a compelling way
• Often tasked with giving presentation and attending networking events and trades shows
• Strong background on Electrical industry and experienced in project sales (medium voltage switchgear, transformers, generators and low voltage systems)
• Previous experience in engineering, marketing, and sales

• Position : Sales Engineer Sales Engineer (Industrial Piping/Industrial Sales) - Up to $5000 + Bonus
• Location : West - Tuas (Not required to report to office everyday)
• Working hours : Monday to Friday | 8.30am - 5.30pm
• Salary (commensurate with experience) : Up to $5000 (based on experience & qualifications) +Average of 2 Months Bonus + Claimable Transport Expenses + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Piping

Main Responsibilities:

• Service existing customers and develop new clients to expand company market share for Industrial product portfolio in a designated region
• To promote and market all Industrial products on agreed quarterly and annual target volume.
• Specifying of company’s product to all relevant clients, consultants, engineering companies, design companies and end user.
• Establishing contact with consultants, contractors, EPCs and project owners
• Managing and interpreting customer requirements ; Negotiating tender and contract terms
• Offering after-sales support services to customers
• Preparing weekly reports and call plan to the general manager
• Making technical presentations and demonstrating how a product will meet client needs
• Offer pre-tender technical assistance and product education to the client
• Compile lists of prospective customers and projects for use as sales leads.
• Follow up project activities and update project lists.

Requirements:

• Diploma in mechanical or Chemical engineering with at least 1-2 years of industrial sales experience
• Experience in water treatment, chemical, Semiconductor and utility segments are an added advantage
• Bilingual in English and Mandarin to communicate with Associates who can only converse in Mandarin

Email to: chloe@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Applied Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Basic + $1000 Transport allowance) + AWS + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

• Promote and propose chiller & equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales.
• Differentiates & made company product as preferred supplier
• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply
• Bilingual in both English and Chinese to converse with Chinese speaking clients

Email to joie@searchpersonnel.com.sg

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Indoor Sales Engineer – Up to $4,000 - ALL WELCOME!
• Location : Sungei Kadut
• Working hours : 5 Days Work Week – Monday to Friday: 8.45AM to 5.30PM
• Salary (commensurate with experience) : Up to $4,000 + Transport Allowance + AWS + Bonus + 14 Days Annual Leave
• Duration : Perm
• Industry : WHOLESALE OF ELECTRONIC COMPONENTS

• Responsibilities:
• Handle technical enquiries and follow up with customers’ request and prepares quotations.
• Provide technical and sales support / assistance to the Sales teams
• Handle a group of the customer account and prepare weekly sales report and generate other reports upon request.
• Understand customer’s needs, requirements, application and recommend products & services accordingly.
• Perform technical calculation and sizing of high pressure pump, valve and etc.
• Respond to customers’ enquiries such as quotations, order status, delivery schedules etc promptly.
• Maintain customer focus at all times and strive to exceed customer expectations wherever possible
• Regularly update customer data base and quotation status into SAP system and maintain Sales records.
• Develop a thorough understanding of company complete range of products and services.
• Any other ad-hoc duties assigned.

Requirements:

• Minimum Diploma in any Engineering / Technical field
• 1-2 years of relevant working experience in similar industry, or in technical support / technical customer service, or in handling / processing technical sales related to mechanical / hydraulics
• Proficient in Microsoft Office and experience in SAP is preferable

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position : Sales Engineer / Manager (Local Sales) – Up to $6,000 Basic
• Location : Pandan Loop
• Working hours : 5 Days Work Week – Monday to Friday: 9.00 AM to 6.00 PM
• Salary (commensurate with experience): Up to $6,000 + Commissions + Transport Allowance + AWS + Performance Bonus + 15 Days AL (Additional 1 day every year, capped at 20 Days)
• Duration : Permanent
• Industry : Gas Detection Products

Responsibilities:

• Responsible for the overall sales revenue, business development, distribution strategy and products coverage & penetration in assigned APAC countries
• Develop and implement a growth strategy focused on both company new products/solutions and new market segments.
• Conduct research to identify new markets and customer needs.
• Develop and maintain relationships with new and current customers and partners to ensure that the company’s maximum sales potential is realised
• Maintain an awareness of developments in new build/ expansion projects in country responsible.
• Build and maintain close relationship with key stake holders of local EPCs/ integrators/ end-users to ensure successful project pursuit.
• Produces a sales forecast that meets or exceeds company expectations
• Maintains a high standard of integrity and ethical code of conduct in line with the Company’s expectations
• The ASM reports directly to the Sales Director and has a support responsibility to relevant functional managers
• Demonstrate the ability to interact and corporate with all company employees of all levels
• Builds trust, value others, communicate effectively, drives execution, foster innovation, focus on the customer, collaborates with others, solves problems creatively and demonstrates high integrity
• Proactively establishes and maintains effective working team relationships with all support departments
• Maintains professional internal and external relationships that meet the company’s core values
• Provides guidance to the Sales Support Engineer as and when required
• To work and co-operate closely with the Technical Services Manager, Area Sales Manager and the Marketing Manager as and when needed to ensure that the customers’ and distributors interests are protected

Requirements:

• Minimum Diploma qualifications
• Experience in a Multi-national Company (MNC) with good understanding of regional markets with an established network of contacts in Instruments and Meters Industry
• Must have experience on selling field instruments / control systems in general industries like Water Treatment, Semiconductor/Electronics, especially in Air quality monitoring and environmental protection fields
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684