Senior Business Support Executive
Full-time
Senior Executive
4 weeks ago
Position Purpose
The Senior Business Support Executive plays a pivotal role in strengthening our support functions to better assist our Sales, Client Management, and Marketing teams. This position is responsible for pr...
Position Purpose
The Senior Business Support Executive plays a pivotal role in strengthening our support functions to better assist our Sales, Client Management, and Marketing teams. This position is responsible for providing strategic support, managing administrative tasks, and optimizing processes to enhance overall efficiency and effectiveness. By ensuring seamless coordination and communication, the Senior Business Support Executive enables our teams to focus on driving business growth and delivering exceptional service to our clients.
Major Tasks & Responsibilities :
- Provide comprehensive administrative support to the Sales, Client Management, and Marketing teams, including A&P claims management, A&P recovery arrangements, and correspondence.
- Monitor accounts receivable (AR) collections and follow up with clients to ensure
timely payment.
- Resolve customer payment issues and discrepancies in a prompt and professional manner.
- Coordinate and facilitate communication between internal departments and external stakeholders.
- Manage documentation, files, and records to ensure accessibility and organization.
- Support the development and implementation of strategic initiatives to improve
business support processes.
- Assist in project management activities, including tracking progress, monitoring
deadlines, and reporting.
- Collaborate with cross-functional teams to address support needs and optimize
workflows.
- Stay updated on industry trends and best practices to continuously improve support services.
- Mentor and guide junior support staff to ensure a high level of performance and
productivity.
Work Relations
The Senior Business Support Executive will work closely with the following teams and individuals :
- Sales, Client Management, and Marketing teams to understand support needs and provide assistance.
- The Management to align support initiatives with overall organizational goals.
- Cross-functional teams to collaborate on projects and initiatives.
- External stakeholders, including clients, vendors, and partners, to facilitate
communication and coordination.
Qualifications :
- Bachelor & degree in Business Administration, Management, or related field, or
equivalent work experience.
- Proven experience in a similar role, preferably in the FMCG industry.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal abilities, with the capacity to build
relationships at all levels.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work independently, prioritize tasks, and meet deadlines effectively.
- Experience in project management and process optimization is desirable.
- A proactive and adaptable mindset with a commitment to continuous improvement.
Perks & Benefits
- Employee equity
- Personal leave
- Personal development opportunities
Company Overview
Our Allexcel company is one of the leading SME food & beverage FMCG companies in Malaysia, with the parent company, Allswell, based in Singapore.
In Malaysia, we market our own house brand of functional food & beverage products under the “Allswell” brand, with a longer-term goal of entering nutraceuticals and life sciences sectors in the asian markets.
The “Allswell” brand philosophy and mission is to enhance the health and wellness of individuals with innovative products and services. We want to help people feel and live better, every day. In essence, we want to improve the quality of an individual’s health span.
Why join us?
