Total 5 Support Analyst job vacancies in Business Management / Project / Planning category in Subang Jaya

Position Purpose 

The Senior Business Support Executive plays a pivotal role in strengthening our support functions to better assist our Sales, Client Management, and Marketing teams. This position is responsible for providing strategic support, managing administrative tasks, and optimizing processes to enhance overall efficiency and effectiveness. By ensuring seamless coordination and communication, the Senior Business Support Executive enables our teams to focus on driving business growth and delivering exceptional service to our clients.

Major Tasks & Responsibilities : 

• Provide comprehensive administrative support to the Sales, Client Management, and Marketing teams, including A&P claims management, A&P recovery arrangements, and correspondence.
• Monitor accounts receivable (AR) collections and follow up with clients to ensure
  timely payment.
• Resolve customer payment issues and discrepancies in a prompt and professional manner.
• Coordinate and facilitate communication between internal departments and external stakeholders.
• Manage documentation, files, and records to ensure accessibility and organization.
• Support the development and implementation of strategic initiatives to improve
  business support processes.
• Assist in project management activities, including tracking progress, monitoring
  deadlines, and reporting.
• Collaborate with cross-functional teams to address support needs and optimize
  workflows.
• Stay updated on industry trends and best practices to continuously improve support services.
• Mentor and guide junior support staff to ensure a high level of performance and
  productivity.

Work Relations 

The Senior Business Support Executive will work closely with the following teams and individuals :

• Sales, Client Management, and Marketing teams to understand support needs and provide assistance.
• The Management to align support initiatives with overall organizational goals.
• Cross-functional teams to collaborate on projects and initiatives.
• External stakeholders, including clients, vendors, and partners, to facilitate
  communication and coordination.

Qualifications : 

• Bachelor & degree in Business Administration, Management, or related field, or
  equivalent work experience.
• Proven experience in a similar role, preferably in the FMCG industry.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capacity to build
  relationships at all levels.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently, prioritize tasks, and meet deadlines effectively.
• Experience in project management and process optimization is desirable.
• A proactive and adaptable mindset with a commitment to continuous improvement.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

職位目的

高階業務支援主管在加強我們的支援職能以更好地協助我們的銷售、客戶管理和行銷團隊方面發揮關鍵作用。該職位負責提供策略支援、管理行政任務以及優化流程以提高整體效率和效力。透過確保無縫協調和溝通，高級業務支援主管使我們的團隊能夠專注於推動業務成長並為客戶提供卓越的服務。

主要任務和職責：

• 為銷售、客戶管理和行銷團隊提供全面的行政支持，包括 A&P 索賠管理、A&P 追償安排和信件。
• 監控應收帳款 (AR) 收款並跟進客戶以確保
  及時付款。
• 及時、專業地解決客戶付款問題和差異。
• 協調並促進內部部門和外部利害關係人之間的溝通。
• 管理文件、文件和記錄以確保可存取性和組織性。
• 支持制定和實施策略性舉措，以改善
  業務支援流程。
• 協助專案管理活動，包括追蹤進度、監控
  截止日期和報告。
• 與跨職能團隊合作，解決支援需求並優化
  工作流程。
• 隨時了解行業趨勢和最佳實踐，以不斷改進支援服務。
• 輔導和指導初級支援人員，以確保高水準的績效和
  生產率。

工作關係

高級業務支援主管將與以下團隊和個人密切合作：

• 銷售、客戶管理和行銷團隊了解支援需求並提供協助。
• 管理層使支持計劃與整體組織目標保持一致。
• 跨職能團隊就專案和計劃進行協作。
• 外部利害關係人，包括客戶、供應商和合作夥伴，以促進
  溝通與協調。

資質：

• 工商管理、管理或相關領域的學士及學位，或
  同等工作經驗。
• 擁有類似職位的豐富經驗，最好是在快速消費品行業。
• 強大的組織能力和多任務處理能力，並且對細節非常關注。
• 優秀的溝通與人際溝通能力，具備建構能力
  各個層面的關係。
• 熟練使用Microsoft Office套件和其他相關軟體應用程式。
• 能夠獨立工作、確定任務優先順序並有效地按時完成任務。
• 有專案管理和流程優化經驗者優先。
• 積極主動、適應力強的心態，致力於持續改善。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Pixlr is on the lookout for a passionate soul who’s able to drive overall online business to greater heights (both financial and corporate metrics), and has what it takes to support the company’s corporate strategy with data-driven insights. If you have a knack of solving business solutions by fusing specific knowledge of the business with the knowledge of systems technology, then you’re the one we’ve been waiting for! Come talk to us now.

The Job:

• Sharp commercial acumen and self-driven inquisitiveness to drive insights which yield incremental business performance including sales
• Conduct in-depth data analysis, data modeling and use of statistical methods to effectively support the development and refinement of strategic initiatives.
• Communicate business intelligence insights and recommendations to the product owners and other stakeholders.
• Develop processes and tools to monitor and analyze performance of the company’s products.
• Monitor, analyze, and report performance to the senior management team.
• Collaborate with various teams such as IT, Online Marketing, and Sales to support analytical needs, and define analytics opportunities for company products.
• Automate reporting processes as needed by team and company.
• Working with the data engineering team to ensure data quality and correct discrepancies.
• Support the finance team in data reporting needs and financial initiatives.

The Person:

• Possesses at least 5-10 years of hands-on experience in data analytics and business strategy.
• Attention to details and being able to work independently to meet tight deadlines.
• Can communicate well and work closely with different people from various teams to understand the process/business/problem well to better handle the task at hand.
• Possesses good verbal and written communication skills.
• Have a positive attitude and see challenges as opportunities.
• Expert in performing data queries, extraction, manipulation, and analysis with tools like SQL, Python, Pandas, and Apache Spark Dataframes.
• Deep familiarity in using BI tools such as Power BI and Google Looker Studio to produce automated dashboards. 
• Deep familiarity in using spreadsheet tools such as M/S Excel and Google Sheet.
• Knowledge of statistical concepts (regression, statistical tests, etc).

• Familiarity with analytics tools such as Google Analytics, Google Search Console, App Store Connect, Google Play Console will be advantageous.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

The Systems Analyst for Business Applications – Workday Compensation and Benefits is generally responsible for developing, implementing, and maintaining Workday and related systems and tools. These systems and tools support the collection, retrieval, access and use of employee information for business planning and activity.

The incumbent may work with a broad range of client groups to evaluate business needs, and then design or modify Workday and related tools to meet changing demands. This role may also be responsible for designing, creating and executing standard reports, and data extracts related to Workday.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Exercises judgment against established procedures and practices to complete work
• Recommends improvements and enhancements to existing procedures and practices, and then implements changes with some guidance
• May help to train others on procedures and practices
• May be responsible for managing complex projects

Job Descriptions:

• Making Changes in the Concept / Development of Core or Non-Core Systems
• Conducting a business needs analysis and recommendations related to System Change / Development
• Implementing UAT for system changes / development
• Evaluating the development of core / non-core, along with planning prevention against things that will happen