Medical Devices Field Service Engineer
5 months ago
Medical Devices Service Engineer
Our client is a global medical device manufacturer and they are looking for a Field Service Engineer to coordinate l.....
Medical Devices Service Engineer
Our client is a global medical device manufacturer and they are looking for a Field Service Engineer to coordinate leasing projects, scheduling and performing of Preventive Maintenance, provide on-site technical support, installation and commissioning for the entire company’s medical device portfolio.
JOB DIMENSION (SCOPE)
- Scheduling and performing of Preventive Maintenance, Installation and Commissioning
- Provide on-site Technical and after-sales support upon activation
- Communicating and liaising with vendors to coordinate leasing projects
- Assist with in-house Repairs as when required
- Proactive in Maintaining high level of business relationships and customer satisfaction
- Ensure proper and accurate documentations of Service Reports and Checklists with compliance to GDPMDS requirements
- Maintaining and updating of Technical Service activity tracker and Project Install Base
- Any other additional duties not listed above which may be deemed as appropriate by the Field Service Manager
REQUIREMENTS
- Min 2 years’ experience in Medical Device or Biomedical Engineering industry
- Good experience with on-site troubleshooting and fault investigation
- Possess valid Class 3 Driver's License and must own a car
- Good interpersonal and communication skills
- Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines
- Ability to work on-site independently and as a team
- Willing to go the extra mile to ensure Customer Satisfaction
- Proficient with Microsoft office and other Engineering software
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