Total 11 Service Centre Manager job vacancies in Administrative / Clerical category in Federal Territory of Kuala Lumpur

Welcome to Montage Health’s application process!

Job Description:

Position Summary

Under the leadership of the service line director and assistant directors, the senior administrative assistant is responsible for the completion of daily clerical operations within the service line. Independently preforms a wide variety of complex and responsible clerical duties. S/he maintains sensitive and confidential information. Important dimensions of this position consist of quality work, professional commitment, teamwork, interpersonal skills, safety, good public/customer relations and a broad clerical knowledge.

Experience 

• Two to three years of secretarial or administrative assistant experience required
• Experience in organizing and maintaining computer files and drives.
• Attention to detail, accuracy, confidentiality and follow through.
• Proficiency in MS Word, Excel, Outlook and PowerPoint.
• Excellent time management skills and ability to multitask and prioritize work.
• Excellent communication/ interpersonal skills, both verbal and written.
• Knowledge of PC systems and word processing systems required. 
• Experience and knowledge of office equipment.
• Experience with Medical Terminology   

Education

High school diploma, G.E.D., or equivalent work experience in related field.  Some college or business courses preferred.

Licensure/Certifications

MBSCR (Metabolic and Bariatric Surgical Clinical Reviewer) certification within 3 months of hire.

Equal Opportunity Employer

#LI-DNI

Assigned Work Hours:

Full Time,

Mon-Fri, 8am-4:30pm

Position Type:

Regular

Pay Range (based on years of applicable experience):

$31.54

to

$42.17

The hours employees work determine when a shift differential is paid.

Hourly Evening Shift Differential: $2.44

Hourly Night Shift Differential: $3.65

WHAT IS THE LARGE BUSINESS AND INTERNATIONAL- LB&I DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Director Northeastern Compliance Practice Area (NECPA)

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Acts as office manager for the Director, International's office ensuring that the practices and procedures used by secretaries in subordinate offices are consistent with those of the Director's office. Recommends changes in administrative policies as needed. On own initiative, establishes and revises office procedures and practices, developing desk procedures for use by other secretaries. Regularly meets with subordinate secretaries to provide training and discuss topics of mutual interest. Maintains schedule for providing secretarial support for the Director's office.
• Responds to inquiries and administrative problems brought to the attention of the Director by members of the staff and officials of LMSB Headquarters, International governments, other Federal agencies, and congressional staff. Notifies the appropriate officials of the need for information or recommendations, and either prepares responses or follows up to ensure a timely response by others.
• Exercises exclusive control over the Director's calendar. Schedules appointments for meetings and conferences without prior clearance, coordinating with other participants as to time and location. As priorities change due to unexpected or emergency situations, determines which appointments should be rescheduled for the Director and which can be referred to the Deputy Director or other LMSB officials. Arranges with these officials for their attendance as the Director's representative.

Starting at $70,754 Per Year (GS 10)

As an Administrative Officer, you will:

• Function as a resource manager. Coordinate with administrative officers and office managers on management, administrative and personnel matters. Prepare appropriate reports and recommendations on programs and systems for management consideration. Represent Office interests at meetings, both within and outside the office, from which to solicit and develop recommendations, proposals, and options for long range organizational planning. Evaluate proposals for major program requirements in areas of responsibility and recommends priorities to encourage optimal use of staff years and equipment resources.
• Initiate request for personnel action (SF-52's). Track due dates for potential promotion actions for National Office staff for FM, CC (immediate office), WI, HC and NTA. Serve as operational contact for the space/facility management program of the Office. In coordination with the various organizational components of the Office, ensures that space/facilities management plans are efficiently, effectively, and timely developed and implemented.
• Work with Executive Assistant to development the annual Financial Plan for National Office assigned areas by determining fund requirements and preparing budget estimates and supporting data for presentation by the Associate Chief Counsel to the Financial Management Division for use in establishment of an approved Financial Plan. Develop and maintain a database program for all reports prepared in the Administrative Office on budget such as statistics affecting the expenditures of the Associate Chief Counsel (FM) national office, WI, NTA and CC immediate office.

Starting at $78,592 Per Year (GS 11)

Recreation Fee Clerk & Technician Standard Duties:

• Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
• Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.

Additional duties for GS-04:

• Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.
• Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.

Additional duties for GS-05:

• Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor.
• Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.

Starting at $18.36 Per Hour (GS 4-5)

Recreation Fee Clerk & Technician Standard Duties:

• Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
• Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.

Additional duties for GS-04:

• Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.
• Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.

Additional duties for GS-05:

• Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor.
• Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.

Starting at $18.36 Per Hour (GS 4-5)

The selectee will serve as an Administrative Officer in the Office of Human Resources, HR Research and Assessment Division. Typical work assignments include:

• Serves as a key liaison to organizational leadership with respect to ensuring adherence to administrative policies, procedures, and responsibilities related to supporting organizational employees and managers.  Administrative activities include but are not limited to employee time and attendance; property management; employee and manager training; purchase cards; and other administrative responsibilities. 

• Executes purchases against organizational budget purchase card to procure routine financial transactions such as office supplies; employee external training; or other approved resource for the use and consumption of employees within the organization. Tracks and provides a record of organizational financial transactions; funds used/available; and serves as the principal responder to audits of organizational financial transactions. 

• Serves as the office point-of-contact for managing the tracking and fulfillment of organizational initiatives and tasks requested by leadership.  Provides advice and guidance to the other divisions regarding the implementation of recommendations or requirements; ensures timely compliance; tracks/follows up on responses to ensure that changes are implemented effectively and are working as anticipated.

• Reviews the periodic inventory of expendable and non-expendable property; reports the loss of accountable property and requests replacement. Coordinates the repair and maintenance of equipment; ensures that property assigned to the office is accurately identified in an automated system.  Provides ongoing review and analysis of current staffing levels, program requirements, and expenditures. Coordinates projected changes in staffing to include employee on-boarding, separation, transfer, or reassignment to ensure compliance with administrative procedures and policies. 

• Provides courteous, detailed, and timely responses (written or verbal) to all administrative matters and inquiries asked of the organization.  Ensures that requestors of information are directed to appropriate personnel or subject matter expert that can field a response.

Starting at $94,199 Per Year (GS 12)

The selectee will serve as Administrative Operations Specialist in the Office of Protective Operations, Uniformed Division. Typical work assignments include:

• Providing administrative support and implementation for financial/budget administration; training; inspections; recruitment; evidence and inventory control; record management; and human resources management.
• Reviewing incoming communication and preparing replies to general inquires and routine actions.
• Responding to administrative issues and inquires and resolving a variety of conflicts regarding administrative processes.
• Utilizing a variety of office automated programs, applications, tools and systems to generate reports, graphics charts, graphs and PowerPoint presentations. 

Apply for this exciting opportunity to impact the efficiency and effectiveness of the agency’s protective operations. This Administrative Operations Specialist position starts salary of $64,957 (GS-09, Step 1), with potential to $84,441 (GS-09, step 10).  

Starting at $64,957 Per Year (GS 09)

As a Administrative Officer, you will:

• Conduct an ongoing assessment of administrative operations and systems to identify how and when they require modification, simplification, elimination, or when new ones are required for efficient operation of the Division/Associate Chief Counsel offices.
• Ensure that practices and procedures of the Division Counsel/Associate Chief Counsel offices are consistent with those of the Office of Chief Counsel. Identify problems that may have a significant effect on office operations, administrative practices, communications, etc.
• Analyze workflow, determine problem areas, develop guidelines, and provide advice and assistance to the
  Division/Associate Chief Counsel offices and other management officials on all phases of administrative management, providing solutions to problems arising in connection with operating policies, programs, workloads, staffing and other managerial concerns.
• Prepare all leave records and serves as timekeeper for SETR. Troubleshoots timekeeping and leave questions/problems. Provides advice to employees and managers on leave situations.
• Receive all correspondence; reply to mail not requiring the Division/Associate Chief Counsel's attention; route matters requiring action by staff members and follow up to ensure actions are completed timely; handle all telephone calls to the Division/Associate Chief Counsel, including those taxpayer or client calls of a sensitive nature.
• Recommend changes in administrative policies. Devise and implement administrative office procedures and practices for Division/Associate Chief Counsel offices. Submit such recommendations in written and/or oral form to the Division/Associate Chief Counsel.

This is not an all-inclusive list.

Starting at $78,592 Per Year (GS 11)

As a Administrative Support Assistant (Office Automation) at the GS-0303-6 grade level, some of your typical work assignments may include, but are not limited to, the following:

• Initiating necessary documentation to complete enforcement of criminal case actions.
• Coordinating movement of prisoners to appear in Federal courts.
• Processing legal instruments to implement civil proceedings.
• Mailing process documents which can be served by mail.
• Receiving and screening calls and visitors to the office.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Starting at $47,789 Per Year (GS 6)

As a Administrative Support Specialist at the GS-0301-11 grade level, some of your typical work assignments may include, but are not limited to, the following:

• Serving as an administrative liaison.
• Participating in customer service improvement initiatives.
• Seeking methods for continuous improvement of work product.
• Drafting administrative policy guidance.

Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Starting at $78,592 Per Year (GS 11)

PDS's Information Technology Division is responsible for the planning, development and management of all information technology systems and subsystems that support PDS programs and management operations and for the development, maintenance and oversight of policies, standards and procedures relating to agency information technology programs and activities. The Office assesses PDS technology requirements; analyzes potential return on technology investment for internal systems and for PDS interfaces with external systems; and designs and administers system configuration and architecture including hardware and software, telecommunications, network operations, desktop systems, and system security. The incumbent of this position reports directly to the CIO and performs a variety of administrative support work associated with the operation and management of agency IT programs and activities. The Administrative Assistant who will be responsible for providing comprehensive administrative support while also assisting in the management of the organization's IT budget. This position requires excellent organizational skills, attention to detail, and the ability to collaborate effectively with various stakeholders to ensure efficient and cost-effective IT operations.

Responsibilities

Administrative Support

1. Perform general administrative tasks such as managing correspondence, scheduling meetings, and maintaining calendars for IT department personnel.
2. Prepare and distribute reports, presentations, and other documentation as required.
3. Assist with travel arrangements, expense reports, and procurement of IT-related supplies and equipment.
4. Maintain accurate records and documentation, including filing systems and databases.
5. Assists the Chief Information Officer in the scheduling and approval of leave requests; takes and disseminates notes at meetings and coordinates with the IT Staff to communicate meeting notes and agendas.
6. Serves as office and suite manager. In this capacity, incumbent coordinates division chief requests about facilities maintenance, supplies and information technology issues with outside division personnel to facilitate satisfying requests and concerns. Serves as the division timekeeper.
7. Assists the CIO with managing the Help Desk ticket database by running reports on outstanding issues, customer surveys and workload reports.
8. Performs other duties as assigned.

IT Budget Management

1. Collaborate with IT department to develop and maintain the annual IT budget.
2. Monitor and track expenditures against the budget, ensuring compliance with financial policies and procedures.
3. Assist in preparing financial reports and budget forecasts, identifying variances and providing recommendations for cost optimization.
4. Work closely with vendors and finance department to process invoices, reconcile billing discrepancies, and maintain accurate financial records.
5. Assist in the procurement process, including gathering quotes, creating purchase requests, and tracking delivery of IT-related assets.
6. Act as a liaison between the IT department and other internal departments, coordinating cross-functional activities and facilitating effective communication.
7. Support IT projects by assisting with project documentation, coordinating meetings, and maintaining project schedules.
8. Collaborate with IT team members to gather data and information for budget analysis and reporting purposes.
9. Communicate budget updates, financial performance, and cost-saving opportunities to IT and finance department stakeholders.

Starting at $47,789 Per Year (PD 6-7)