Total 479 Service Centre Manager job vacancies in F&B / Tourism / Hospitality category in Ampang Park

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R23112637

EA Personnel: Nguyen Thi Phuong Thao

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R23112637

EA Personnel: Nguyen Thi Phuong Thao

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Description:

· To provide excellent F&B service to guests

· To take orders, serve guests and clear tables

· Respond promptly to customer inquiries

· Ensure the outlet is kept clean and tidy at all times

· Manage outlet inventory level

· Rotation to other F&B outlets when necessary

· Any other duties as assigned by Superiors

Job Requirements:

· Relevant experience in the F&B industry

· Able operate a Point of Sales (POS) machine

· Passionate, cheerful and positive, service oriented and an excellent team player

· Enjoy interaction with customers, able to communicate effectively in basic English and good interpersonal skills

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.

Job Responsibilities

• Responsible for the handling and receiving of all inventories from loading dock to main store
• Responsible for ensuring that all minibar trolleys are fully stocked prior to operations.
• Responsible for the recording of expiry dates for all inventories received
• Collating of all expired items from the towers
• Responsible for the ad-hoc service request from operational team / Minibar controller.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes

Experience

• Minimum 1 year in a guest service / guest contact / food and beverage/ logistics role preferably in a hospitality organization

Competencies

• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

Our Vision and Mission:

We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

The Job:

Provides support and assistance to the HOD (Development & Communications) to oversee all aspects of PBSG’s development & communications activities, including fundraising and donor engagement.

Key Responsibilities:

1. Monitoring development trends in the community and updating, developing and implementing PBSG’s development and communications plans, strategies, policies and processes accordingly.

2. Fundraising

· Conceptualising and implementing effective fundraising strategies which comply with regulatory requirements and diversify donation streams

· Monitoring and evaluating fundraising activities including preparing reports on fundraising progress and performance, evaluating the effectiveness of specific events and campaigns to determine the strengths, gaps and opportunities and offer suggestions to address them

· Assisting in implementing and ensuring quality and effectiveness of relevant fundraising related events and campaigns, including third party fundraisers

· Planning and organising fundraising events, including vendor management and implementing various aspects of the fundraisers in order to deliver successful events to achieve our fundraising goals

· Providing support on all areas of the fundraising continuum – in terms of donor recruitment, retention, enhancement and relationship management for each donor cluster through systematic CRM/ database management

· Supporting in the timely and relevant post-event appreciation communications and reports.

3. Donor engagement

· Researching potential donors to gain insight into needs, beliefs and donation habits

· Identifying and developing prospects for PBSG’s fundraising priorities

· Supporting the development and delivery plans for acquiring and retaining new sponsors and donors from diversified sectors

· Preparing timely reports/updates on programme outcomes and case stories

· Building long-term relationships with donors to advance mission and fundraising goals of the organisation, including through increasing our donor recognition efforts.

· Maintaining complete and organised database of donors and supporters and fundraising activities

· Managing major gifts, donations and sponsorships including financial gifts and donations in kind where applicable.

4. Stakeholder engagement

· Provide support in the preparation of timely reports/updates on programme outcomes and case stories

· Building long-term relationships with community stakeholders to advance mission and fundraising goals of the organisation.

5. Grant management

· Researching available grants for PBSG’ needs

· Developing compelling and articulate grant applications, proposals and presentations

· Tracking and reporting in accordance with grant requirements.

6. Communications

· Work with the communications team in developing relevant marketing collaterals that support and drive fundraising and advocacy activities

· Work with the communications team to develop our digital/social media platform presence on platforms including our website, YouTube, Facebook, LinkedIn and digital crowdfunding platforms to maximise awareness of PBSG’s programmes and fundraising activities

· Support the creation of collateral such as through the writing and editing of materials including but not limited to digital fundraising campaigns, website and social media posts, videos, podcasts, presentation materials, letters, speeches, human interest stories, etc that support and drive fundraising and advocacy activities.

7. Support implementation of new CRM including through proposing digital solutions, innovation and improvements

Requirements:

· Preferably minimum 3 to 5 years’ relevant experience

· Degree in Marketing / Business & Management / Mass Communications / Community Development

· Communication skills – strong verbal and written communication competency

· Research skills - good researcher with ability to source and search for information

· Collaboration skills – relationship building

· Problem solving skills in planning and executing events, including fundraising and outreach events and projects

We look forward to hearing from you.

The company is more than 4 decades and is an established international reinsurance broking company with clientele base in more than twenty countries.

As a reinsurance specialist, the company works on behalf of insurance companies and non traditional entities (such as Captives) to facilitate the placement of Treaty and Facultative (including full range of Financial and Casualty classes such as Directors & Officers Liability, E&O, Bankers Blanket Bond, Fidelity/Crime/Computer Crime, General/Commercial Liability, Product Liability and Medical Malpractice) reinsurance program. We have a dedicated team of specialists in area of treaty and facultative reinsurance to handle the full range of business for the region.

We are looking for full-time candidates to join our growing team of Facultative Broking regional team, based in Singapore. Candidate(s) with related working experience is a plus point.

Assistant Manager / Manager

(Financial & Casualty Line Broking)

Responsilibilites :

One middle to senior level role to support the growing business within Financial and Casualty line business such as D&O, PI, E&O, Crime, CGL and Product Liability. Candidate(s) with related qualification and working experience is an advantage but not a must.

You will be responsible for all aspects of reinsurance placements. Key responsibility includes:

• Assist in production/ business development process such as desk research for identifying specific prospective clients all over Asia region and overseas travel, if required.
• Preparation of risk presentation, quotation & placement slips, cover notes and contracts.
• Negotiate with underwriters and servicing of reinsurance accounts and claims.
• Response to client queries and concerns, resolving issues promptly.
• Establish and maintain strong relationships with reinsurers, clients and colleagues.
• Perform other job-related duties assigned.

Requirements :

• Qualification: Master/Bachelor’s Degree, or any Reinsurance/Insurance qualification.
• Past work experience: Client relationship or negotiation related work experience within financial services or reinsurance or insurance industry is desired.
• Job requires good verbal and written communication skills and a pleasant personality. Candidate with knowledge of other foreign language(s) is a plus point.
• With good interpersonal skills, analytical, meticulous, able to multi task and a team player
• Good working knowledge of Microsoft Office applications

Position and remuneration will commensurate with qualifications and experience. Interested candidates are invited to submit full resume with expected salary. Only shortlisted candidates will be called for interview and further discussion.

Two Michelin-starred Saint Pierre is a modern French restaurant located at One Fullerton in Singapore. We are looking for committed and experienced individuals to join our team.

Role Description:

We are looking for a Restaurant Manager to lead all aspects of our business:

• You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

• Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

• You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

• To be successful in this role, you’ll need management skills and experience in both front and back of the house.

• We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

• Back of the house management experience is also essential, as you’ll hire qualified wait staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

• We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.

• Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities:

You will be responsible but not limited to the following:

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Liaise with appointed consultants, vendors and outsourced contractors; execute the deliverables and necessary follow-up for the successful completion of the tasks

• Any other duties, roles and responsibilities that may be assigned from time to time by the Directors.

Requirements:

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role at a MICHELIN-starred restaurant

• Proven work experience of a minimum of 3 years at a 2 or 3 MICHELIN-starred restaurant

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like MICROS

• Strong leadership, motivational and people skills

• Acute financial management skills

• Bachelor’s degree in Hospitality management or culinary skills, master’s degree is a plus.

Send your resume to hr@saintpierre.com.sg

Restaurant Manager

• Working Day: 5.5 Working Days
• Location: Island-wide (To be discuss during interview)
• Salary: $3500 - $3800

Job description

• Responsible for the store’s overall day to day operations, ensuring maximum productivity and efficiency.
• Maintains and ensure quality standards and profitability performance of store outlet.
• Responsible for the development and supervision of the store work team and acts as the over -all unit head.
• Monitoring restaurant operations to ensure compliance with licensing, with food safety standards and industry regulations.
• Monitor food and bar cost by ensuring daily compliance to SOPs on inventory / purchasing controls and schedule.
• Implement control measure to minimize pilferage, losses, discrepancies, breakages and wastages.
• Managing the scheduling of employees and leave approval to ensure adequate coverage during peak hours without overstaffing during slow times.
• Orient and train new hired employees assigned in the store.
• Conducts briefing with dining and kitchen staff prior to opening.
• Monitor critical concerns in service and develop action plans for implementation.
• Display good customer relations and manifest through product knowledge.
• Ensure customer satisfaction as they leave the restaurant.
• Handles customer complain effectively and efficiently.
• Training staff on customer service techniques for different scenarios, such as handling complaints about food or service quality.

Requirements

• Minimum 2 years’ experience in dining restaurant environment.
• Must be able to work 6 days shift work including weekends and public holiday.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, RHC, overseas Business Units and reinsurers.

- Ensure clients' satisfaction in terms of customer service

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- Achieve premium growth and profit underwriting

- To undertake any other duties as may be assigned.

QUALIFICATIONS

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

OTHER INFORMATION

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management

Please note that your application will be sent to and reviewed by the direct employer - MSIG Insurance (Singapore) Pte Ltd

We are seeking an independent, motivated, and results-driven Membership & Outreach Assistant Manager for the Membership & Certification Department. The Institute of Internal Auditors Singapore is a non-profit professional body dedicated to advancing and developing the internal audit profession in Singapore. We are committed to raising the profile and standing of the internal audit profession and developing internal auditors' knowledge, skills, and expertise. The successful candidate will play an important role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:

Essential duties and responsibilities include but are not limited to:

· Manage the intake and processing of new membership applications, including eligibility and take responsibility for the entire process.

· Manage member relations as the primary point of contact for individuals and organisations.

· Coordinate membership renewal processes and reminders.

· Manage the membership database, ensuring accuracy and timely updates.

· Promote certifications to members and assist in the application process.

· Promote corporate membership to new and existing organisations.

· Assist in the development of new products/services to drive the membership department.

· Coordinate logistics, invitations, and communications for events related to membership and partnerships.

· Work closely with the marketing team to create promotional materials targeting both existing and prospective members.

Qualifications and Skills:

• A diploma or degree in business, marketing, or events management and/or with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.

• Experience in developing and managing outreach programmes aligned with the organisation's established goals.

• Proven experience in membership management, partnership development, or related roles, with a focus on launching and implementing new corporate membership programme.

• A proven track record of successful project management and event coordination.

• Adept at defining problems, collecting relevant data, and drawing valid conclusions while delivering excellent customer service skills.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.

• Meticulous and detail-oriented.

• Able to work well independently as well as in a team and meet deadlines.

• Strong time management skills and the ability to efficiently handle concurrent tasks.

• Use of productivity tools (MS Office) and CRM will be required.

An annual remuneration package of approximately $55K~$60K will be offered based on qualification and experience. Interested applicants, please apply with your detailed resume. Only shortlisted applicants will be notified.

Camper & Nicholsons, a renowned leader in the yachting industry, is currently in an exciting phase of growth in the Asian market and is actively seeking to fill key positions within its esteemed team. With a commitment to delivering unparalleled luxury experiences, this is a remarkable opportunity to join a prestigious organization and contribute to its continued success.

In the context of creating a new position, we are looking for a self-motivated and talented marketing and business development manager, based in Singapore, to assist in developing and managing our marketing and business development strategies in the Asia-Pacific region.

As an excellent communicator, with brilliant presentation and organizational skills, you will be an integral part of the development and execution of marketing strategies to increase brand awareness in the region and generate new leads.

You will work closely with the marketing team based in Monaco and the Chief Commercial Officer (CCO) based in Singapore, and have a strong understanding of the Asian market, as well as the channels used for communication in local regions.

Main duties include:

Marketing:

· Develop and execute marketing strategies to promote C&N and our centrally managed yachts in the region.

· Create and oversee content, press releases, articles, and media opportunities specific to the region.

· Collaborate with local team members on marketing requirements for yachts and other initiatives.

· Assist in identifying regional outbound prospecting opportunities while designing and executing strategies to engage those leads.

· Assist and support at yacht shows and regional events.

· Manage and coordinate all print and digital advertising in local regions.

· Assist in create content that drives the performance of the website.

· Establish strategic relationships with regional press and media.

· Plan and execute initiatives to reach the target audience through appropriate channels in the regions.

· Manage the translation of content from UK English into local languages using professional translators.

· Produce reports on marketing activities in the APAC region.

· Assist the Marketing Director with managing the budget for the region.

· Manage local vendors and suppliers.

· Oversee the production and distribution of marketing materials in region.

· Maintain marketing & promotional materials inventory.

Business Development:

Market Research & Lead Generation

• Based on your target portfolio (as directed by the CCO), conduct market research to identify potential areas for business growth.
• List the family offices established in Singapore over the past 3 years, as well as hedge funds, trusts, etc., and then approach them individually to present C&N services.
• Proactively pursue all new business opportunities.

Proposal & Sales:

• Collaborate with the CCO to implement effective business development strategies, ensuring alignment with overall business objectives.
• Contribute to the creation of compelling commercial proposals, presentations, and pitches to prospective clients, showcasing the unique value proposition of C&N.
• Continuously refine and optimize the commercial pitch based on client feedback and market responsesMARKETING & BUSINESS DEVELOPMENT MANAGER

Camper & Nicholsons, a renowned leader in the yachting industry, is currently in an exciting phase of growth in the Asian market and is actively seeking to fill key positions within its esteemed team. With a commitment to delivering unparalleled luxury experiences, this is a remarkable opportunity to join a prestigious organization and contribute to its continued success.

In the context of creating a new position, we are looking for a self-motivated and talented marketing and business development manager, based in Singapore, to assist in developing and managing our marketing and business development strategies in the Asia-Pacific region.

As an excellent communicator, with brilliant presentation and organizational skills, you will be an integral part of the development and execution of marketing strategies to increase brand awareness in the region and generate new leads.

You will work closely with the marketing team based in Monaco and the Chief Commercial Officer (CCO) based in Singapore, and have a strong understanding of the Asian market, as well as the channels used for communication in local regions.

Main duties include:

Marketing:

· Develop and execute marketing strategies to promote C&N and our centrally managed yachts in the region.

· Create and oversee content, press releases, articles, and media opportunities specific to the region.

· Collaborate with local team members on marketing requirements for yachts and other initiatives.

· Assist in identifying regional outbound prospecting opportunities while designing and executing strategies to engage those leads.

· Assist and support at yacht shows and regional events.

· Manage and coordinate all print and digital advertising in local regions.

· Assist in create content that drives the performance of the website.

· Establish strategic relationships with regional press and media.

· Plan and execute initiatives to reach the target audience through appropriate channels in the regions.

· Manage the translation of content from UK English into local languages using professional translators.

· Produce reports on marketing activities in the APAC region.

· Assist the Marketing Director with managing the budget for the region.

· Manage local vendors and suppliers.

· Oversee the production and distribution of marketing materials in region.

· Maintain marketing & promotional materials inventory.

Business Development:

Market Research & Lead Generation

• Based on your target portfolio (as directed by the CCO), conduct market research to identify potential areas for business growth.
• List the family offices established in Singapore over the past 3 years, as well as hedge funds, trusts, etc., and then approach them individually to present C&N services.
• Proactively pursue all new business opportunities.

Proposal & Sales:

• Collaborate with the CCO to implement effective business development strategies, ensuring alignment with overall business objectives.
• Contribute to the creation of compelling commercial proposals, presentations, and pitches to prospective clients, showcasing the unique value proposition of C&N.
• Continuously refine and optimize the commercial pitch based on client feedback and market responses.

Requirements and Skills

· A minimum of 5 years’ experience in a Marketing role within the luxury industry, ideally within the yachting/maritime sector.

· Thorough understanding of marketing methods including traditional and digital marketing such as SEO/social media and market research methods.

· Strong interest in business development.

· Strong IT skills, including MS Office, Adobe Creative Suite, CRM and web applications (GA4, Google AdWords etc.).

· Well-organized and detail oriented.

· Exceptional communication and writing skills.

· Commercial awareness, strong negotiation skills and a creative mind.

· Languages: Chinese and English are mandatory.

Working Days: 5-6-5-6 work week
Working Hours: 44 hrs per week (opening hours 11am-12am)
Working Location: MBS
Salary: $2700 - $2900 + OT (after 44hours)

Responsibilities:

• Support and Supervise Outlet operations
• Manage customer queries in a timely and efficient manner
• Recommend menu to customer
• Take food order
• Any other ad-hoc duties assigned.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

The position will primarily be responsible for fueling data driven decision making at Goodyear. This includes the entire gamut of data analysis from basic descriptive data analysis to using advanced predictive techniques. Data storytelling is a key aspect of the role as the analytics will need to be connected to the business strategy and drive actionability.

A secondary objective of the role is to assist with market research initiatives in line with the APAC business strategy. Lead / Coach multiple APAC markets on the entire market research process, including research design, sampling strategy, data collection, data analysis plan, providing key learnings and making recommendations aligned to business objectives. This role encompasses all phases of research along the brand’s lifecycle continuum, including brand tracking, segmentation and positioning, brand health and product life cycle management activities.

The role will report to the regional Consumer Insights & Analytics Director and will work closely to define the APAC Insights & Analytics strategy.

All of the above will require:

1. Working closely with in-market teams, cross functional teams (e.g. Supply chain, Trade Marketing etc. ), and data/research agencies

2. Presenting data and insights to the stakeholders？

3. Training teams across APAC

4. Planning, budgeting, and engaging with procurement for RFPs and payments.

5. Ensuring continuous alignment and strategic partnership with APAC and Country Marketing and Executive Leadership.